Database Developer Jobs

We are seeking a Senior System Tester to support quality assurance across complex systems. The role involves validating functionality, performance, and reliability in a high-availability environment, ensuring high-quality system delivery.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Lead end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure</li><li>Design and execute test cases based on functional and technical requirements</li><li>Perform functional, integration, system, regression, and performance testing</li><li>Validate system integrations across multiple components and platforms</li><li>Analyze real-time data flows and ensure accuracy and consistency across the system</li><li>Identify, log, and track defects, working closely with development teams to ensure timely resolution</li><li>Review requirements and system design documents to ensure testability and coverage</li><li>Support simulation and scenario-based testing where applicable</li><li>Mentor junior testers and promote best practices in testing</li><li>Collaborate with cross-functional teams including developers, stakeholders, and operations</li><li>Other testing duties as assigned<br><br></li></ul><strong>Requirements<br><br></strong><strong>Requirements:<br><br></strong><ul><li>Bachelor’s degree in Computer Science, Engineering, or related field</li><li>Minimum 8 years of relevant experience in system or software testing</li><li>Strong understanding of SDLC/STLC and QA methodologies</li><li>Basic to intermediate knowledge of database testing (e.g., SQL) and API testing concepts</li><li>Experience testing complex or mission-critical systems</li><li>Experience with test management and defect tracking tools (e.g., JIRA, TestRail)</li><li>Ability to work independently with minimal supervision and proactively drive tasks</li><li>Strong analytical, troubleshooting, and communication skills</li><li>Available to support night and after-hours testing as required<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Experience in transportation, smart city, or traffic management systems</li><li>Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems)</li><li>Experience with performance and load testing tools</li><li>Exposure to automation tools (e.g., Selenium, Python-based frameworks)</li><li>ISTQB or equivalent certification</li></ul>

We are seeking a Senior System Tester to support quality assurance across complex systems. The role involves validating functionality, performance, and reliability in a high-availability environment, ensuring high-quality system delivery.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Lead end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure</li><li>Design and execute test cases based on functional and technical requirements</li><li>Perform functional, integration, system, regression, and performance testing</li><li>Validate system integrations across multiple components and platforms</li><li>Analyze real-time data flows and ensure accuracy and consistency across the system</li><li>Identify, log, and track defects, working closely with development teams to ensure timely resolution</li><li>Review requirements and system design documents to ensure testability and coverage</li><li>Support simulation and scenario-based testing where applicable</li><li>Mentor junior testers and promote best practices in testing</li><li>Collaborate with cross-functional teams including developers, stakeholders, and operations</li><li>Other testing duties as assigned<br><br></li></ul><strong>Requirements<br><br></strong><strong>Requirements:<br><br></strong><ul><li>Bachelor’s degree in Computer Science, Engineering, or related field</li><li>Minimum 8 years of relevant experience in system or software testing</li><li>Strong understanding of SDLC/STLC and QA methodologies</li><li>Basic to intermediate knowledge of database testing (e.g., SQL) and API testing concepts</li><li>Experience testing complex or mission-critical systems</li><li>Experience with test management and defect tracking tools (e.g., JIRA, TestRail)</li><li>Ability to work independently with minimal supervision and proactively drive tasks</li><li>Strong analytical, troubleshooting, and communication skills</li><li>Available to support night and after-hours testing as required<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Experience in transportation, smart city, or traffic management systems</li><li>Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems)</li><li>Experience with performance and load testing tools</li><li>Exposure to automation tools (e.g., Selenium, Python-based frameworks)</li><li>ISTQB or equivalent certification</li></ul>

<br>We are seeking a Senior System Tester to support quality assurance across complex systems. The role involves validating functionality, performance, and reliability in a high-availability environment, ensuring high-quality system delivery.<br><br><strong>Key Responsibilities:<br></strong>•Lead end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure<br>•Design and execute test cases based on functional and technical requirements<br>•Perform functional, integration, system, regression, and performance testing<br>•Validate system integrations across multiple components and platforms<br>•Analyze real-time data flows and ensure accuracy and consistency across the system<br>•Identify, log, and track defects, working closely with development teams to ensure timely resolution<br>•Review requirements and system design documents to ensure testability and coverage<br>•Support simulation and scenario-based testing where applicable<br>•Mentor junior testers and promote best practices in testing<br>•Collaborate with cross-functional teams including developers, stakeholders, and operations<br>•Other testing duties as assigned<br><br><br>Requirements<br><br><strong>Requirements:<br><br></strong>•Bachelor’s degree in Computer Science, Engineering, or related field<br>•Minimum 8 years of relevant experience in system or software testing<br>•Strong understanding of SDLC/STLC and QA methodologies<br>•Basic to intermediate knowledge of database testing (e.g., SQL) and API testing concepts<br>•Experience testing complex or mission-critical systems<br>•Experience with test management and defect tracking tools (e.g., JIRA, TestRail)<br>•Ability to work independently with minimal supervision and proactively drive tasks<br>•Strong analytical, troubleshooting, and communication skills<br>•Available to support night and after-hours testing as required<br><br><strong>Preferred Qualifications:<br><br></strong>•Experience in transportation, smart city, or traffic management systems<br>•Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems)<br>•Experience with performance and load testing tools<br>•Exposure to automation tools (e.g., Selenium, Python-based frameworks)<br>•ISTQB or equivalent certification<br><br><br>

We are seeking a System Tester to ensure the quality and reliability of applications through comprehensive testing. The role involves executing test activities, identifying defects, and collaborating with cross-functional teams to deliver stable and high-performing systems.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Participate in end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure</li><li>Design and execute test cases based on functional and technical requirements</li><li>Perform functional, integration, system, regression, and sanity testing</li><li>Validate system integrations across multiple components and platforms</li><li>Analyze real-time data flows and ensure accuracy and consistency across the system</li><li>Identify, log, and track defects, working closely with development teams to ensure timely resolution</li><li>Review requirements and system design documents to ensure testability and coverage</li><li>Support simulation and scenario-based testing where applicable</li><li>Collaborate with cross-functional teams including developers, stakeholders, and operations</li><li>Other testing duties as assigned<br><br></li></ul><strong>Requirements<br><br></strong><ul><li> Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>Minimum 5 years of relevant experience in system or software testing</li><li>Strong understanding of SDLC/STLC and QA methodologies</li><li>Basic knowledge of database testing (e.g., SQL) and API testing concepts</li><li>Experience testing complex or mission-critical systems</li><li>Experience with test management and defect tracking tools (e.g., JIRA, TestRail)</li><li>Ability to work independently with minimal supervision and proactively drive tasks</li><li>Strong analytical, troubleshooting, and communication skills</li><li>Strong attention to detail and analytical skills</li><li>Available to support night and after-hours testing as required<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Experience in transportation, smart city, or traffic management systems</li><li>Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems)</li><li>Exposure to test automation tools or scripting is an advantage</li><li>ISTQB Foundation certification (or working towards it)</li></ul>

We are seeking a System Tester to ensure the quality and reliability of applications through comprehensive testing. The role involves executing test activities, identifying defects, and collaborating with cross-functional teams to deliver stable and high-performing systems.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Participate in end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure</li><li>Design and execute test cases based on functional and technical requirements</li><li>Perform functional, integration, system, regression, and sanity testing</li><li>Validate system integrations across multiple components and platforms</li><li>Analyze real-time data flows and ensure accuracy and consistency across the system</li><li>Identify, log, and track defects, working closely with development teams to ensure timely resolution</li><li>Review requirements and system design documents to ensure testability and coverage</li><li>Support simulation and scenario-based testing where applicable</li><li>Collaborate with cross-functional teams including developers, stakeholders, and operations</li><li>Other testing duties as assigned<br><br></li></ul><strong>Requirements<br><br></strong><ul><li> Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>Minimum 5 years of relevant experience in system or software testing</li><li>Strong understanding of SDLC/STLC and QA methodologies</li><li>Basic knowledge of database testing (e.g., SQL) and API testing concepts</li><li>Experience testing complex or mission-critical systems</li><li>Experience with test management and defect tracking tools (e.g., JIRA, TestRail)</li><li>Ability to work independently with minimal supervision and proactively drive tasks</li><li>Strong analytical, troubleshooting, and communication skills</li><li>Strong attention to detail and analytical skills</li><li>Available to support night and after-hours testing as required<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Experience in transportation, smart city, or traffic management systems</li><li>Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems)</li><li>Exposure to test automation tools or scripting is an advantage</li><li>ISTQB Foundation certification (or working towards it)</li></ul>

We are seeking a System Tester to ensure the quality and reliability of applications through comprehensive testing. The role involves executing test activities, identifying defects, and collaborating with cross-functional teams to deliver stable and high-performing systems.<br><br><strong>Key Responsibilities:<br></strong>•Participate in end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure<br>•Design and execute test cases based on functional and technical requirements<br>•Perform functional, integration, system, regression, and sanity testing<br>•Validate system integrations across multiple components and platforms<br>•Analyze real-time data flows and ensure accuracy and consistency across the system<br>•Identify, log, and track defects, working closely with development teams to ensure timely resolution<br>•Review requirements and system design documents to ensure testability and coverage<br>•Support simulation and scenario-based testing where applicable<br>•Collaborate with cross-functional teams including developers, stakeholders, and operations<br>•Other testing duties as assigned<br><br><br>Requirements<br><br>• Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field<br>•Minimum 5 years of relevant experience in system or software testing<br>•Strong understanding of SDLC/STLC and QA methodologies<br>•Basic knowledge of database testing (e.g., SQL) and API testing concepts<br>•Experience testing complex or mission-critical systems<br>•Experience with test management and defect tracking tools (e.g., JIRA, TestRail)<br>•Ability to work independently with minimal supervision and proactively drive tasks<br>•Strong analytical, troubleshooting, and communication skills<br>•Strong attention to detail and analytical skills<br>•Available to support night and after-hours testing as required<br><br><strong>Preferred Qualifications:<br></strong>•Experience in transportation, smart city, or traffic management systems<br>•Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems)<br>•Exposure to test automation tools or scripting is an advantage<br>•ISTQB Foundation certification (or working towards it)<br><br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Sales Assistant is key in facilitating positive customer experiences and driving sales within the store. Serving under the guidance of Store Management, this role is fundamental in creating a welcoming and organized retail environment. Success is measured by the ability to maintain store standards, actively engage customers, and support operational tasks such as housekeeping and fitting room service. The ideal candidate is enthusiastic, service-oriented, and capable of operating efficiently independently and as part of a team.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Store Maintenance</p><p><br></p><ul><li>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</li></ul><p><br></p><p>Customer Interaction</p><p><br></p><ul><li>Create a positive first impression for the customer through an energetic attitude and adhering to the dress code.</li><li>Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.</li><li>Sincerely thank all customers for shopping as they exit the store and invite them back.</li></ul><p><br></p><p>Product Knowledge and Sales</p><p><br></p><ul><li>Provide customers with current relevant information about the product.</li><li>Provide quality service in the fitting rooms and attempt to add on to the sale.</li></ul><p><br></p><p>Cashier Duties</p><p><br></p><ul><li>Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong verbal communication skills.</li><li>Ability to maintain a clean and organized environment.</li><li>Skill in customer service and engagement.</li><li>Basic proficiency in handling cash transactions and gift card offerings.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree required.</li><li>1-2 years of retail sales experience necessary.</li><li>Ability to stand for a minimum of 8 hours, with some heavy lifting involved.</li><li>Proficiency in verbal communication skills.</li></ul><p><br></p></div>

<p>We invite you to join the world of luxury hospitality at Raffles The Palm as our new Outlet Manager - Pan Asian Reporting to the Assistant Director of Food &amp; Beverage / Director of Food &amp; Beverage, you will be responsible for managing the overall operations of the outlet in accordance with established objectives, ensuring the highest standards of professional management and administration, while fostering effective, fair, and equitable personnel development.</p><p>Key Roles &amp; Responsibilities</p><ul><li>Motivate, discipline, direct and supervise the work of all employees in the outlet</li><li>Develop and maintain training programs to ensure a high degree of staff professionalism</li><li>Manage day-to-day operations of the outlet</li><li>Handle complaints and make effective service recovery</li><li>Ensure standards are being followed in accordance with F&amp;B policies and procedures</li><li>Ensure all employees have full product knowledge</li><li>Regularly inspect food &amp; beverage quality</li><li>Follow established and proper Accounting procedures</li><li>Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly</li><li>Conduct daily roll plays and ensure employees adhere to grooming standards</li><li>Develop maintenance schedules</li><li>Liaise with stewarding on inventory and breakage control</li><li>Maintain daily log book maintaining clear and concise information on the operations.</li><li>Establish guest database with preference records of regular guests</li><li>Schedule employees to maintain Hotel s service standards within budgeted labour costs</li><li>Assign responsibilities to subordinates and conduct regular performance checks</li><li>Implement weekly cleaning schedules for operating equipment</li><li>Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department</li><li>Control stock of all equipment in the outlet</li><li>Constantly monitor staff's appearance, attitude and degree of professionalism</li></ul><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<p>Interview Coordination:</p><ul><li><p>Schedule and coordinate interviews between candidates and hiring managers, ensuring all parties are informed of the details.</p></li><li><p>Arrange logistics for interviews, including meeting rooms, virtual conferencing, and any necessary materials.</p></li></ul><p>Candidate Communication:</p><ul><li><p>Serve as the primary point of contact for candidates throughout the recruitment process.</p></li><li><p>Provide timely updates to candidates on the status of their applications and the next steps.</p></li><li><p>Ensure a positive candidate experience by addressing any questions or concerns promptly.</p></li></ul><p>Job Posting and Sourcing:</p><ul><li><p>Post job openings on various job boards, social media platforms, and the company’s career page.</p></li><li><p>Assist in sourcing candidates through databases, social media, and networking events.</p></li></ul><p>Database Management:</p><ul><li><p>Maintain and update the applicant tracking system (ATS) with accurate candidate information and status.</p></li><li><p>Track and report on recruitment metrics such as time-to-fill, source of hire, and candidate pipeline.</p></li></ul><p>Onboarding Assistance:</p><ul><li><p>Support the onboarding process by coordinating background checks, reference checks, and new hire paperwork.</p></li></ul><p>Recruitment Support:</p><ul><li><p>Assist recruiters and hiring managers with drafting job descriptions, screening resumes, and shortlisting candidates.</p></li><li><p>Help organize and participate in career fairs and recruitment events.</p></li></ul><p>Compliance:</p><ul><li><p>Ensure recruitment practices comply with company policies and legal regulations.</p></li><li><p>Maintain confidentiality of candidate information and sensitive data.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Human Resources, Business Administration, or a related field to ensure foundational knowledge.</p></li><li><p>Minimum of 1 years of experience in talent acquisition or human resources, demonstrating a solid understanding of recruitment processes.</p></li><li><p>Proficiency in applicant tracking systems (ATS) and HR software, enhancing efficiency in managing candidate information.</p></li><li><p>Strong communication skills, both verbal and written, to effectively engage with candidates and hiring managers.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a <b>Senior System Tester </b>to support quality assurance across complex systems. The role involves validating functionality, performance, and reliability in a high-availability environment, ensuring high-quality system delivery.<br><br>Key Responsibilities:<br><br>•Lead end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure<br><br>•Design and execute test cases based on functional and technical requirements<br><br>•Perform functional, integration, system, regression, and performance testing<br><br>•Validate system integrations across multiple components and platforms<br><br>•Analyze real-time data flows and ensure accuracy and consistency across the system<br><br>•Identify, log, and track defects, working closely with development teams to ensure timely resolution<br><br>•Review requirements and system design documents to ensure testability and coverage<br><br>•Support simulation and scenario-based testing where applicable<br><br>•Mentor junior testers and promote best practices in testing<br><br>•Collaborate with cross-functional teams including developers, stakeholders, and operations<br><br>•Other testing duties as assigned<br><br></span><br><span>Requirements•Bachelor’s degree in Computer Science, Engineering, or related field<br><br>•Minimum 8 years of relevant experience in system or software testing<br><br>•Strong understanding of SDLC/STLC and QA methodologies<br><br>•Basic to intermediate knowledge of database testing (e.g., SQL) and API testing concepts<br><br>•Experience testing complex or mission-critical systems<br><br>•Experience with test management and defect tracking tools (e.g., JIRA, TestRail)<br><br>•Ability to work independently with minimal supervision and proactively drive tasks<br><br>•Strong analytical, troubleshooting, and communication skills<br><br>•Available to support night and after-hours testing as required<br><br>Preferred Qualifications:<br><br>•Experience in transportation, smart city, or traffic management systems<br><br>•Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems)<br><br>•Experience with performance and load testing tools<br><br>•Exposure to automation tools (e.g., Selenium, Python-based frameworks)<br><br>•ISTQB or equivalent certification<br><br></span><br> </div>

<p>We are looking for a Lead, Data Governance for one of our clients with the following details: Location: Doha, Qatar Start Date: Sep 2026 End Date: Aug 2027 Work status: Residential, single</p><br><p><u>Accountabilities</u></p><ul><li><p>Lead of the central team responsible for driving all COMPANY entities to have accurate, consistent, available, and high-quality data across around 120 data domains, 870 data families</p></li><li><p>Drives the implementation of data governance for the digital use cases and digital data platform operations to ensures the integrity of data used and presented in the use cases and support decision-making</p></li><li><p>Implement data governance strategy for the organization.</p></li><li><p>Leads the planning, evaluating, and selecting the right data governance capabilities for the enterprise.</p></li><li><p>Advisor to the leadership team on enterprise-wide data governance solutions and challenges.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><u>Qualification and Experience Required:</u></p><ul><li><p>Bachelor’s degree from an accredited university in Information Management or an engineering/business related equivalent.</p></li><li><p>10+ years of experience in Data Management for Oil and Gas Upstream/Downstream Operations and Major Capital Projects.</p></li><li><p>5+ years of experience in a management/lead position working through the definition and implementations of similar engineering information projects.</p></li><li><p>Strong hands-on experience in building data governance strategy, framework, roadmaps, decision making bodies and on boarding data roles (data owners/stewards)</p></li><li><p>Solid track record implementing scalable data governance technology stacks (including business glossary, data lineage, data quality)</p></li><li><p>Good understanding of the data solutions used for different Data Management needs such as Data visualization and BI, data science, data warehouses/lakes, Master data Management, data modeling Enterprise Document Management solutions...etc</p></li><li><p>Experience in Change Management, Program management and Stakeholder management</p></li><li><p>Experience in data integration methods</p></li><li><p>Good understanding of Upstream and Downstream DIM requirements</p></li><li><p>Good Knowledge of Database systems, EDMS solutions and BI Technologies</p></li><li><p>Good Knowledge of Applications Architecture, Information Security Principles</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a <b>System Tester </b>to ensure the quality and reliability of applications through comprehensive testing. The role involves executing test activities, identifying defects, and collaborating with cross-functional teams to deliver stable and high-performing systems.<br><br>Key Responsibilities:<br><br>• Participate in end-to-end testing activities, including test planning, analysis, design, implementation, execution, and closure<br><br>• Design and execute test cases based on functional and technical requirements<br><br>• Perform functional, integration, system, regression, and sanity testing<br><br>• Validate system integrations across multiple components and platforms<br><br>• Analyze real-time data flows and ensure accuracy and consistency across the system<br><br>• Identify, log, and track defects, working closely with development teams to ensure timely resolution<br><br>• Review requirements and system design documents to ensure testability and coverage<br><br>• Support simulation and scenario-based testing where applicable<br><br>• Collaborate with cross-functional teams including developers, stakeholders, and operations<br><br>• Other testing duties as assigned<br><br><br></span><br><span>Requirements • Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field<br><br>• Minimum 5 years of relevant experience in system or software testing<br><br>• Strong understanding of SDLC/STLC and QA methodologies<br><br>• Basic knowledge of database testing (e.g., SQL) and API testing concepts<br><br>• Experience testing complex or mission-critical systems<br><br>• Experience with test management and defect tracking tools (e.g., JIRA, TestRail)<br><br>• Ability to work independently with minimal supervision and proactively drive tasks<br><br>• Strong analytical, troubleshooting, and communication skills<br><br>• Strong attention to detail and analytical skills<br><br>• Available to support night and after-hours testing as required.<br><br><b>Preferred Qualifications:</b><br>• Experience in transportation, smart city, or traffic management systems<br><br>• Knowledge of IoT systems, sensor integration, or ITS (Intelligent Transport Systems)<br><br>• Exposure to test automation tools or scripting is an advantage<br><br>• ISTQB Foundation certification (or working towards it)<br><br></span><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Positions and required experience are outlined below:</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p>1) AMI System Operator:</p><ul><li><p>Bachelor’s degree in electrical engineering, Information Technology, or a related discipline.</p></li><li><p>Minimum 4 years of relevant experience in AMI system monitoring, MDM/HES operations,<br>or similar environments.</p></li><li><p>Proficiency in AMI systems and operational software tools.</p></li><li><p>Knowledge of smart metering technologies and communication Strong analytical, reporting, and coordination skills.</p></li><li><p>Written and Spoken English is essential; Arabic is preferred.</p><br></li></ul><p>2)&nbsp;AMI Analyst:</p><br><ul><li><p>Bachelor’s degree in Data Science, Computer Science, Engineering, or a related discipline.</p></li><li><p>Certification in data analytics tools (Power BI, Tableau,Google Data Analytics, or<br>equivalent).</p></li><li><p>Minimum 4 years of relevant experience in data analysis, preferably within AMI or utility<br>systems.</p></li><li><p>Proficiency in data analytics tools (Power BI, Tableau).</p></li><li><p>Strong programming skills (Python, R, SQL).</p></li><li><p>Ability to manage large datasets and generate actionable insights.</p></li><li><p>Written and Spoken English is essential; Arabic is preferred.</p><br></li></ul><p>3) Data Engineer (AMI):</p><br><ul><li><p>Bachelor’s degree in Computer Science, Information Systems, or a related discipline.</p></li><li><p>Cloud / Data Engineering certification (AWS, Azure, or GCP).</p></li><li><p>Minimum 9 years of relevant experience in data engineering or similar roles</p></li><li><p>Expertise in data pipeline design and development.</p></li><li><p>Proficiency with databases and big data technologies (Hadoop, Spark)</p></li><li><p>Strong analytical, problem-solving, and system optimization skills.</p></li><li><p>Written and Spoken English is essential; Arabic is preferred.</p><br></li></ul><p>4)&nbsp;Senior Engineer – AMI Application:</p><br><ul><li><p>Bachelor’s degree in software engineering, IT, or a related discipline.</p></li><li><p>Minimum 9 years of relevant experience in application engineering or similar roles.</p></li><li><p>Certified in AMI / MDM / HES platform administration (Siemens or equivalent), IT service<br>management (ITIL or equivalent), and database or system integration technologies<br>(Oracle, API/middleware, or equivalent).</p></li><li><p>Strong knowledge of APIs, middleware, SOA/ESB integrations.</p></li><li><p>Experience in application development, configuration, and troubleshooting.</p></li><li><p>Excellent communication and end-user support skills.</p></li><li><p>Written and Spoken English is essential; Arabic is preferred</p></li></ul><p></p></section>

<p>The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing &amp; Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels. The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands. As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.</p><p><strong>Performance Marketing &amp; Paid Media</strong></p><p>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team. Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers. Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings. Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.</p><p><strong>Website &amp; Content Management</strong></p><p>Take full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives. Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings. Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.</p><p><strong>CRM &amp; Email Marketing</strong></p><p>Own the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation. Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&amp;B reservation nurture. Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements. Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.</p><p><strong>F&amp;B, Waterpark, Retail and Wellness Marketing</strong></p><p>Food&amp; beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable. Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting. Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties. Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales. Beach Club &amp; Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.</p><p><strong>Team &amp; Stakeholder Management</strong></p><p>Lead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution. Partner daily with Revenue Management, Reservations, F&amp;B, Spa &amp; Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team. Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes. Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business, or a related field. At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role. Strong understanding of digital marketing concepts, best practices, and tools. Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc). Excellent analytical skills and experience with reporting tools. Creative thinking and problem-solving abilities. Strong communication and leadership skills. Ability to work independently and manage multiple projects simultaneously. Certification in digital marketing is a plus.</p>

About the Role Chedid Capital Group is a leading investment group in the (re)insurance industry with an extensive presence of 80-plus subsidiaries, powered by 1,700-plus employees across more than 85 countries in Europe, the Middle East, Africa, and Asia.<br>Through its diverse portfolio spanning (re)insurance, risk advisory, and education, the Group has built one of the industry's most dynamic networks, combining global scale and local market expertise.<br>Seib Insurance and Reinsurance - Qatar, a company of Chedid Capital Group, is looking for a Telemarketing Officer to join its growing team. The Telemarketing Officer will be responsible for driving business growth by identifying and converting potential clients, achieving sales targets, and contributing to the expansion of the retail portfolio. The incumbent is expected to promote and explain the company’s products and services, manage the end-to-end sales process, address customer inquiries and objections, and ensure clients are provided with suitable solutions.<br>Responsibilities: Describe products and services thoroughly. Respond to all queries raised by customers as part of the sales process. Identify and overcome customer objections as part of the sales pitch. Take customers through the entire sales process and obtain their buy-in, ensuring they are fully informed and minimizing any potential conflict or mis-selling. Obtain customer information at all times and ensure records are continuously updated and maintained accurately. Explore new business opportunities by obtaining referrals and customer leads from existing and prospective clients. Achieve qualitative and quantitative targets, including new business generation, retention, line-of-business penetration, and conversion/hit ratios. Contribute to the growth of the Retail Portfolio through proactive sales activities. Ensure solutions remain fit for purpose through regular reviews with customers. Continuously develop technical and operational knowledge. Maintain the highest standards of verbal and written communication. Effectively manage and resolve customer conflicts and concerns. Achieve additional KPIs related to growth initiatives, including cross-selling and upselling activities. Support business growth through competitive tracking, pipeline management, campaign management, and other related initiatives. Demonstrate strong persuasive, negotiation, and problem-solving skills. Maintain a robust and up-to-date database of customers and prospective customers. Conduct rigorous follow-up to maximize the likelihood of clients opting for the company’s services. Maintain complete and accurate records of telephonic interactions, orders, and customer accounts. Conduct customer service feedback surveys as and when initiated.<br>Requirements: <br>Bachelor’s degree or equivalent qualification. Proven track record in sales. Proficiency in relevant computer applications. Excellent typing skills. Strong knowledge of sales principles and techniques. Proficiency in English; Arabic is an advantage. Additional languages are a plus. Knowledge of the Qatari travel agent market and existing contacts is an advantage.

About the role:<br>Manages and represents the COO's office, providing confidential administrative support to an excellent standard. Acts as the main point of contact for the COO's Office and supports the development, execution, and follow-up of departmental strategy.<br>Key responsibilities<br>Prepare administration-related reports and analyses, taking a lead role in establishing and improving policies and procedures. Communicate and clarify company policies while resolving administrative issues with the Finance, Contracts, and Legal departments. Provide business documentation support, including report writing, presentation creation, and spreadsheet preparation. Organize and prioritize tasks for the team, monitor action areas, and report on task progress. Independently resolve complex administrative problems while ensuring adherence to the company’s structure, standards, processes, and tools. Continuously enhance and oversee existing administrative processes and information systems to ensure streamlined and efficient operations. Act as the primary point of contact, facilitating communication with key stakeholders both within the business and externally to QR Group. Address queries and requests for information, interpreting and explaining procedures and policies related to internal inquiries from management and staff. Foster a strong understanding of the business environment and internal organization among department staff. Manage and coordinate internal and external communications, schedule management meetings, and attend as necessary to facilitate minute-taking. Escalate relevant issues to the COO to provide effective solutions to identified problems. Organizational Strategy Liaison: Collaborate with the business on organizational strategy-setting, including manager movements, changes in organizational structure, and the development of long-term strategies. Assist in the annual budget creation and reporting for the department in consultation with Business Finance, providing regular budget updates to the COO. Manage and coordinate special projects, gather input on work-in-progress, and report to the Line Manager. Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.<br>About you:<br>Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience. Database Administration experience. Project Management experience. Strong interpersonal skills. Effective at managing working relationships. Client-focused and business-aware, with proven interaction with the senior management level. Ability to proofread outgoing documents with a high level of accuracy. Ability to write comprehensive and accurate reports using own initiative. Excellent computer skills, including Microsoft Word, Excel, and Power Point. High level of sensitivity and professionalism. Demonstrable planning skills and strong attention to detail. Self-starter, having the ability to work independently with minimal instructions. Proven ability to work under pressure to defined timescales. Managerial skills: Delegating work, setting clear direction, and managing workflow. Ability to train and develop subordinate skills. Ability to foster teamwork among team members.

About Us:At Kara Express, we pride ourselves on our global presence, with multiple international branches strategically located to serve our clients' needs worldwide. As a leading logistics solutions provider, we specialize in air/sea/land freight forwarding, warehousing, and supply chain management.<br>Position Overview:This is a full-time on-site role for an Accountant cum office Administrator located in Qatar. This role is responsible for maintaining accurate accounting records, preparing financial reports, and handling day-to-day administrative tasks. The ideal candidate will possess a strong background in accounting principles as well as proven expertise in office management. Also who can take up any responsibilities with a positive mindset to stay and grow with us.<br>Key Responsibilities:<br>Oversee and handle all the financial Transaction Create and update budget forecasts based on past financial data and future projections. Generate daily, weekly, and monthly financial reports as required Manage monthly, quarterly, and yearly financial closings. Reconciliation and controlling of accounts payables/receivables Oversee balance sheets and income statements. Generate Reports on the company’s financial health and liquidity Monitor and control the cash flow Ensure the confidentiality of financial data and perform database backups as needed. Ensure compliance with accounting standards and company policies. Adhere to financial policies and regulatory requirements. Ensure the smooth operation of the office, including overseeing office supplies and equipment. Handle incoming and outgoing correspondence, including phone calls and emails. Prepare, handle, and file confidential documents with discretion and in compliance with organizational policies. Prepare and process monthly payroll, staff reimbursements, and employee expense claims Support the preparation of annual budgets and variance analysis. Coordinate with operations and sales teams to ensure accurate revenue recognition and job costing. Managing visa processes for staff and managers, and monitoring Staff working times and holiday/sick leave Provide general administrative support to senior management and other departments as needed.<br>Qualifications:<br> 3-4 years of experience in a Similar role Bachelor's degree in Accounting, Finance, Commerce, or a related field. Experience with ERP/accounting software such as Zoho Books, Tally, or Quick Books. Candidate must have a valid QID with transferable visa. Proficiency in accounting software (e.g., SAP, Tally). and Microsoft Office Suite (Excel, Word, Outlook). Strong organizational and time management skills. Ability to handle sensitive and confidential information with discretion. Experience in office administration or management Logistics background is a plus, but not mandatory.<br><br>What we offer:<br>Salary based on qualifications and experience. Annual leave and air ticket as per Qatar Labor Law. Health insurance. End-of-service benefits in accordance with Qatar Labor Law. Good and collaborative work environment

Job Title: Tender Specialist Location: Doha, Qatar<br>Job Summary<br>We are seeking a highly organized and detail-oriented Tender Specialist to manage and coordinate the end-to-end tender administration process. The successful candidate will be responsible for preparing and organizing tender documentation, coordinating with internal departments and external contractors, ensuring compliance with tender requirements, and supporting the Commercial Department in delivering accurate and timely tender submissions.<br>This role requires excellent analytical skills, strong attention to detail, and the ability to work under pressure while managing multiple deadlines.<br>Key Responsibilities Tender Administration<br> Manage the complete tender administration process from invitation to submission.<br> Prepare, review, and organize tender documents, ensuring completeness and compliance.<br> Maintain an organized database of all tender-related documents, correspondence, and records.<br> Coordinate the issuance and receipt of tender documents with contractors, consultants, and clients.<br> Track tender submission deadlines and ensure timely completion of all activities.<br> Bid Coordination<br> Receive and register contractor bids in accordance with company procedures.<br> Monitor bid bonds, bank guarantees, and guarantee letters to ensure validity and compliance.<br> Coordinate clarifications and responses between contractors and the Project Management team.<br> Consolidate contractor queries and prepare official correspondence.<br> Ensure confidentiality of all tender information throughout the bidding process.<br> Technical & Commercial Support<br> Assist in compiling technical and commercial bid evaluations.<br> Coordinate with engineering, procurement, finance, and project teams during tender evaluations.<br> Prepare comparative analyses, bid summaries, and recommendation reports.<br> Support negotiations and post-tender clarifications where required.<br> Documentation & Reporting<br> Prepare periodic reports on tender status, submissions, and project progress.<br> Develop presentations, dashboards, and management reports for the Commercial Department.<br> Maintain accurate records of tender activities for audit and reference purposes.<br> Archive completed tenders and ensure proper document control.<br> Coordination & Compliance<br> Liaise with internal departments to collect required technical and commercial information.<br> Ensure all tender submissions comply with company policies and client requirements.<br> Monitor compliance with contractual and procurement procedures.<br> Assist in improving tender administration processes and documentation standards.<br> <br><br><br>Requirements<br><br>Qualifications Bachelor's degree in Commerce, Business Administration, Finance, Economics, or a related field.<br> Professional certification in Procurement or Tender Management is an advantage.<br> Experience 5–7 years of experience in tender administration, procurement support, contracts administration, or commercial operations.<br> Experience in the construction, engineering, infrastructure, real estate, or consultancy sector is preferred.<br> Familiarity with government and private sector tendering processes is an advantage.<br> Technical Skills Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas, reporting).<br> Strong working knowledge of Microsoft Word and Power Point.<br> Experience with document management systems and ERP software (SAP, Oracle, or similar) is an advantage.<br> Ability to prepare reports, presentations, and analytical summaries.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p>The incumbent will be responsible for overseeing and leading IT Service Management program, functioning as an independent and objective body that reviews and evaluates ITD‘s Service Management operations and delivery within the GITD. The position ensures the management and employees are in compliance with ITSM rules and regulations, that IT policies and procedures are being followed, and that behaviour in the organization meets the bank’s Standards of Conduct. He / She will lead a successful transition of every system (or release of systems or upgrades) delivered by every ITD Program into Operational support at various endpoints</p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Develops initiates, maintains, and revises ITSM policies and procedures for ITD operation of Compliance of ITD delivery and its related activities to prevent unauthorized, or improper deployment of code base and ITD components </p><br><p>- Manages day-to-day operation of ITSM Program </p><br><p>- Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees </p><br><p>- Collaborates with other departments (Risk Management, Internal Audit, Employee Services) to direct compliance issues to appropriate existing channels for investigation and resolution Identifies potential areas of compliance vulnerability and risk </p><br><p>- Develops/implements corrective action plans for resolution of IT problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future </p><br><p>- Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers</p><br><p>- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory </p><br><p>- Evaluating a service desk and assessing its efficiency Monitoring on time service desk problems and improving service methods to increase the service desk's productivity and customer service </p><br><p>- Monitoring department issues and client complaints to create methods to lessen recurring issues </p><br><p>- Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes Implements KPI’s and best practices for IT Service Management </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- Coordinate and act as the central point of contact between internal IT Compliance authorities in complying with various IT Compliance requirements </p><br><p>- Monitors, and as necessary, coordinates compliance, governance activities of ITD departments to remain abreast of the status of all compliance activities </p><br><p>- Ensures proper reporting of ITD violations or potential violations as appropriate and/or required </p><br><p>- Coordinate among different IT departments in design and development of relevant Service Management policies, standards, procedures, guidelines Ensure confidentiality, integrity and reliability of documentation within ITD </p><br><p>- Build and maintain strong and effective relationship with all other related departments and units in ensuring necessary alignment to the Group’s goals/ objectives </p><br><p>- Provide timely and accurate information to the external auditors, internal auditors and the Compliance function as and when required to assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Responsible for closing any audit gaps across the ITD with respect to IT processes, IT systems or people </p><br><p>- Assess the risks to ITD and prepare appropriate remediation plan as part of the IT risk management process </p><br><p>- Design, develop, implement and update policies, standards, procedures, guidelines, and system documentations as per requirements of Group ITD </p><br><p>- Fully understand the Group’s operating environment to ensure proper updates of existing manuals and documents to reflect system changes </p><br><p>- Ensure all policies, standards, procedures, guidelines and system documentations are implemented and followed as defined on a daily basis </p><br><p>- Act as an advisor to other departments within Group ITD, for accurate execution of IT policies, standards, procedures, guidelines and system documentations </p><br><p>- Act as the owner of all documentations within Group ITD, irrespective of the department handling it </p><br><p>- Adhere to QNB documentation standards in terms of order, clarity, conciseness, style, and terminology </p><br><p>- Review project documentation produced by other departments within ITD to ensure compliance with existing documentation standards </p><br><p>- Interview concerned IT personnel and read journals and other material to become familiar with the software product technologies on Service Management lines of business </p><br><p>- Take responsibility of the closure of all audit terms with respect to Group ITD’s documentations</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>- Possess a high degree of knowledge and expertise in professional IT documentation</p><br><p>- Identify areas for professional development of self and act to enhance professional development of self and others </p><br><p>- Manage a team of technical ITSM analysts, Release management leads </p><br><p>- Ensure implementations are traceable, secure and that only correct, authorized and tested versions are installed and maintained in knowledge base </p><br><p>- Agree the exact content and roll-out plan for the release, trough liaison with Change Management </p><br><p>- Train new employees in ITSM procedures </p><br><p>- Ensure that master copies of all software are secure and that the configuration management database is updated </p><br><p>- Ensure that all hardware being rolled out or changed is secure and traceable, using the service of configuration management Work with the relevant coordinators, SMEs and analysts to ensure the design build and test processes are successful </p><br><p>- Must have in-depth knowledge of service management (ITIL v3) and related technologies Proactively identify areas for professional development of self and undertake development activities. </p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p>- Bachelor’s degree university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred </p><br><p>- At least 8 years of relevant experience, preferably within a highly rated international bank. </p><br><p>- Experience in documentations related IT service management, IT governance, information security, technical documentation of IT systems</p><br> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the relationships with a minimum of 250 QNB First account holders including the timely provision of excellent banking services and products to the referenced segment with the objective to maximize volumes, revenues and profits. The incumbent is also charged with providing efficient, friendly and quality service to QNB First customers with the acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial:Increase sales volume and profitability and ensure that each QNB First customer is having at least 1 asset products and 1 liability products per customer, and to achieve or exceed yearly set targets and goals, primarily customer acquisitions & general deposits and investments (AUM). Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes. Implements KPI’s and best practices for Manager, Customer Relationship Management QNB First Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External):Ensures high customer standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB. Arranging to visit QNB First customers at their location to complete their requested service. Must follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers. Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign Conducting a minimum of 10 calls per day for QNB First non-visiting customers to obtain their satisfaction on QNB and their plans to visit or future products/services. Provide “service excellence” for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers. Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges. Provide information about suitable products and services offered by the Group and identify cross selling opportunities. Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. Liaise with Treasury team to achieve investment/ Treasury targets for customer acquisition and service delivery. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies Ensure that enough customer enquiries are being translated into bookings to meet the targeted numbers in the plan Work with the QNB First Team leader and other managers to identify gaps in the QNB First service Work with the QNB First Team Leader to solve problems that might arise from complaints and difficulties in customer communication Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB’s published service quality. Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Maintain QNB First customer’s personal information data and enquiry list under-control using tracking system(s). Maintain QNB First customer service area files, database, records, registers and logs under control. Work closely with the branch team, to provide information and act as a liaison to all other customer needs related to QNB First. Provides authorization requests and downloads as necessary to ensure smooth running of the daily work and to be updated on a regular basis. Prepare weekly reports on weekly Fixed Deposits losses or gained within their branch - Refer to QNB First Team Leader for any unresolved queries on transactions handled Learning & Knowledge:Possess working knowledge of branch customer relationship management to carry out duties and responsibilities. Develop investment skills to an Advisory status. Identify related areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), At least 6 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations <br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate