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About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible to support and Provide the vendor contracts, product licensing and maintain a budget ledger. Specifically the incumbent will be responsible to support, provide vendor contracts, and monitor SLAs for services and products provided to GIS. The incumbent manage GIS software procurement process and licensing lifecycle ensuring that all products remain licensed with sufficient capacity and monitor and provides analysis and advice to GIS management concerning budget variances and potential revenue or expenditure exposures that would affect the overall surplus/deficit position of the department.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Responsible for coordinating all aspects of the budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Participate and support the teams in contract negotiations as part of vendor selection process. - Negotiate on contract value so that it is commensurate with the statement of work and derive maximum business value for QNB - Act within the limits of the powers delegated to the incumbent. - Implements KPI’s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Customer (Internal & External): - Coordinate with Senior Vice President Group Risk Project Management in the department’s annual budgeting process - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Provides supporting financial information and undertakes analysis as required to support internal departments including the preparation of applications for funding for capital infrastructure and other projects. - Provide Budget information to all GIS personnel. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): - Conducts research and analysis of financial and budget matters relating to Finance policies and objectives, and makes recommendations to senior staff. - Maintain all license and contracts with vendors and ensure compliance of GIS to this requirement. - Prepare Weekly, Monthly and yearly budget reports for management review. - Process all the vendor invoices in a timely manner. - Coordinate with Tender committee and GFCD for verifying of the budget information. Learning & Knowledge: - Remain current on the best practices of budget and financial management. - Constantly try and improve GIS contractual and service level agreement terms and conditions to best suit the business requirements - Constantly try to develop newer techniques to manage vendors. - Build newer channels internally to validate services delivered by vendor are up to the expectation of GIS and other business units. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank Other: - Possess good knowledge and experience in Finance and Budgeting. - Maintain a good knowledge to perform capacity modeling and trend analysis to predict the demand for GIS Services and predict the effects of demand on performance service levels. - High level understanding of IT systems and relative performance. - Good understanding of suitable solutions to improve the efficiency and effectiveness of capacity management process. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to financial and budget planning. - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Act as the primarily liaison between GIS and vendors to track invoicing against services and products delivered.<br><br>Education And Experience Requirements<br><br> Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). At least 4 years of Experience in Budget Management including at least 2 years of experience in IT and IS Related areas - ITIL foundation certificate is a must and ITIL practioner or ITIL Expert is a plus. Consulting experience in a capacity/performance discipline is a plus<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group International Branches in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of International Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the International Branches to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Support the implementation of the New QNB Group Operational Risk Framework (policies, procedures and standards) with the aim to improve the groups management of its operational risks - Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data. - Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated to, and understood by, the concerned officers and staff in the various QNB International Units to ensure that the best interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial losses are avoided, and for action by the units. - Distil insights and provide clarity on the top 10 most important or material operational risks to support riskinformed decisions at the executive committee level, ensure a risk dialogue among the management team, and enable proper risk oversight by the board - Promote a strong control culture and general awareness of risk management across the business. - Implements KPI’s and best practices for International Branches Operational Risk. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. - Ensure the pro-active participation and support of QNB International Branches in the preparation / updating of policies, procedures and guidelines. - Ensure that the risk framework is well embedded across the business and functions to ensure transparency of risks, issues and events. - Facilitate the running of the QNB International Operational Risk Committee ensuring delivery of strong papers, which address key areas of risk and ensure good levels of debate from members in our International Branch Network. - Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is clearly reported and understood. - Consolidate portfolio management data/ other MIS information received from the other operational risk subfunctions. - Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned business units/ senior management for their consideration/ action. - Stay updated with the relevant best practice pronouncements pertaining to operational risk and work towards instilling the same within the Group’s operational risk practices. - Develop/finalize and report on the Key Risk Indicators (KRIs) established for each of the International Branches. - Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, processes and standards are in place to identify, assess, measure, manage and report operational risks, including identification of the International Branches’ systemic operational risk. - Escalate relevant operational risk reporting/issues as requested by the Head of International Operational Risk to include and comply with all internal and/or external requirements Internal (Processes, Products, Regulatory): - Possess an understanding of business processes and controls in all related operational areas. - Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. Learning & Knowledge: - Possess an understanding of business processes and controls in all related operational areas. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk. - Keep abreast of the latest technical developments in modeling operational risk. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Work closely with other teams in the Risk, Compliance and Audit function to ensure an aligned approach to interactions with business areas. - Promote efficient and prompt communication, interaction and synergies between QNB International Units’ Risk functions with the various QNB business areas (i.e. Corporate and Institutional Banking, Treasury, Retail, Wealth Management) and support areas (Operations, IT, Services, Communications, Human Capital), as well as Audit, Legal, Group Strategy, Compliance and Financial Control functions (”QNB Divisions”).<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).<br><br> At least 8 years of relevant experience, preferably within a highly rated international bank of which at least 2-3 years in the development and execution of Operational risk Frameworks<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for assisting in protecting the Group’s interests in all litigations. The incumbent will assume responsibility for assisting in providing sound legal advice across the Group in respect of all litigations. The incumbent will adopt a pro-active role to highlight and mitigate potential problems, being prepared for all eventualities.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Contribute to the creation of Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Litigation unit and monitor unit’s achievement on periodic basis. Assist in the development of the Legal Department’s annual budget. Continuously contribute to the reporting of the high-risk legal concerns relating to local and international issues confronted by the Group in its litigation cases and take adequate and timely mitigating actions to safeguard the Group’s interest. Implements KPI’s and best practices for Litigation. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External):Maintain relationships with local and international court and arbitration authorities such as Qatar Public Prosecution, Qatar Police, Qatar Courts, QFC Courts, Qatar Central Bank and related entities of other countries where the Group operates and also liaise with external legal professionals as and when required. Preparation of draft memoranda for external lawyers summarizing key aspects of new cases for and against the Group for review by more senior members of the Legal Department. Contribute to the diary system to ensure that no key dates in the conduct of any litigation are missed. Assist the Vice President, Litigation to ensure as far as possible (given the requirements for a high standard of work product) the lowest possible cost for external lawyers used for litigations. Inform the Vice President, Litigation of any major developments in any litigations. Assist the Vice President, Litigation of Litigation to ensure that the “know-how” from litigation cases is passed on to the Legal Advisory section for use in future transactions. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Be primarily responsible for the management of QCB requests relating to Court and General Authority Orders Deputise as the Secretary of the Group Investigation Committee as required. Contribute to the review and revision of the existing policies and procedures for the local and international litigations to ensure these reflect changes in relevant laws/ regulations and previous judgments. Contribute to the review of the Group's positions with regard to local and international laws and regulations as impact on litigation. Prepare well-researched legal advice for review by more senior members of the Legal Department on matters relating to Group's litigations where applicable laws, regulations or facts are unclear and conflicting to ensure the Group’s legal position is protected. Provide draft legal opinion and advice on new activities and products and complex litigations. Provide support on business lines so that they can exercise their activities while maintaining risks and legal costs. Contribute to the preparation of the weekly, quarterly and annual returns for executive management on the activities of the Legal Department. Handle and follow up the documents translation when needed Prepare and maintain an accurate and updated cases register, cases report and invoices report as per the agreed format. Follow up all cases with external lawyers, get updates and add the same to the relevant reports. Carry out a quick review of the Cases Report twice a month, highlight hearing dates in past and follow up with the external lawyers to get update Update the cases report with case summary for all cases filed against the bank. Update the cases report with any new update/action advised to us by the external lawyer or internal departments (e.g. hearing sessions, actions taken, if settlement agreement is requested/registered at the court, request for closing a case, etc...) Learning & Knowledge:Possess superior knowledge of all related laws and regulations such as Court Procedures, Arbitration Procedures (LCIA/ICC), Company Laws, Civil Laws, banking templates (including LMA documentation) etc. as well as the related best practices. Provide inputs to the Department’s training plan and thereby develop/ enhance the skill sets of Group Legal personnel and provide them with opportunities for career development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. <br><br>Education And Experience Requirements<br><br> A Bachelor’s degree Law is required. - At least 8 years legal experience in the legal profession with at least 1 year experience either (a) in the litigation section of a major bank / FSI or (b) as a practicing lawyer in the litigation practice of a recognized international law firm/local law firm. Excellent oral and written communication skills (including report writing) in English and Arabic is preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of international and local commercial litigation practice in the financial sector. Competence in several legal areas of concentration, with maturity and sound judgement. Flexible team player and able to work and deliver under pressure. Ability to manage teams from diverse cultural backgrounds. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for assisting in protecting the Group’s interests in all litigations. The incumbent will assume responsibility for assisting in providing sound legal advice across the Group in respect of all litigations. The incumbent will adopt a pro-active role to highlight and mitigate potential problems, being prepared for all eventualities.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Contribute to the creation of Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Litigation unit and monitor unit’s achievement on periodic basis. Assist in the development of the Legal Department’s annual budget. Continuously contribute to the reporting of the high-risk legal concerns relating to local and international issues confronted by the Group in its litigation cases and take adequate and timely mitigating actions to safeguard the Group’s interest. Implements KPI’s and best practices for Litigation. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External):Maintain relationships with local and international court and arbitration authorities such as Qatar Public Prosecution, Qatar Police, Qatar Courts, QFC Courts, Qatar Central Bank and related entities of other countries where the Group operates and also liaise with external legal professionals as and when required. Preparation of draft memoranda for external lawyers summarizing key aspects of new cases for and against the Group for review by more senior members of the Legal Department. Contribute to the diary system to ensure that no key dates in the conduct of any litigation are missed. Assist the Vice President, Litigation to ensure as far as possible (given the requirements for a high standard of work product) the lowest possible cost for external lawyers used for litigations. Inform the Vice President, Litigation of any major developments in any litigations. Assist the Vice President, Litigation of Litigation to ensure that the “know-how” from litigation cases is passed on to the Legal Advisory section for use in future transactions. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Be primarily responsible for the management of QCB requests relating to Court and General Authority Orders Deputise as the Secretary of the Group Investigation Committee as required. Contribute to the review and revision of the existing policies and procedures for the local and international litigations to ensure these reflect changes in relevant laws/ regulations and previous judgments. Contribute to the review of the Group's positions with regard to local and international laws and regulations as impact on litigation. Prepare well-researched legal advice for review by more senior members of the Legal Department on matters relating to Group's litigations where applicable laws, regulations or facts are unclear and conflicting to ensure the Group’s legal position is protected. Provide draft legal opinion and advice on new activities and products and complex litigations. Provide support on business lines so that they can exercise their activities while maintaining risks and legal costs. Contribute to the preparation of the weekly, quarterly and annual returns for executive management on the activities of the Legal Department. Handle and follow up the documents translation when needed Prepare and maintain an accurate and updated cases register, cases report and invoices report as per the agreed format. Follow up all cases with external lawyers, get updates and add the same to the relevant reports. Carry out a quick review of the Cases Report twice a month, highlight hearing dates in past and follow up with the external lawyers to get update Update the cases report with case summary for all cases filed against the bank. Update the cases report with any new update/action advised to us by the external lawyer or internal departments (e.g. hearing sessions, actions taken, if settlement agreement is requested/registered at the court, request for closing a case, etc...) Learning & Knowledge:Possess superior knowledge of all related laws and regulations such as Court Procedures, Arbitration Procedures (LCIA/ICC), Company Laws, Civil Laws, banking templates (including LMA documentation) etc. as well as the related best practices. Provide inputs to the Department’s training plan and thereby develop/ enhance the skill sets of Group Legal personnel and provide them with opportunities for career development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. <br><br>Education And Experience Requirements<br><br> A Bachelor’s degree Law is required. - At least 8 years legal experience in the legal profession with at least 1 year experience either (a) in the litigation section of a major bank / FSI or (b) as a practicing lawyer in the litigation practice of a recognized international law firm/local law firm. Excellent oral and written communication skills (including report writing) in English and Arabic is preferred. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organizing, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Knowledge of international and local commercial litigation practice in the financial sector. Competence in several legal areas of concentration, with maturity and sound judgement. Flexible team player and able to work and deliver under pressure. Ability to manage teams from diverse cultural backgrounds. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
Additional Information<br><br>Job Number 26097425<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>职位概述<br><br>责任领域包括餐厅/酒吧和客房服务(如适用)。监督日常餐厅运营,协助食谱制订,维护卫生标准,并在就餐高峰时段协助服务员和待客师清洁地板。努力不断提高客人和员工的满意度,并最大限度地提高责任领域的财务业绩。确定实现目标所需的培训,然后执行计划。<br><br>求职者个人资料<br><br>教育和经验要求<br><br> 高中文凭或高中同等学历 (GED);4 年餐饮、厨房或相关专业领域工作经验。<br><br>或者<br><br> 在经认可的大学取得餐饮服务管理、酒店和餐厅管理、酒店管理、工商管理或相关专业的两年制学位;2 年餐饮、厨房或相关专业领域工作经验。<br><br>核心工作活动<br><br>管理日常运营<br><br> 监督和管理员工。管理所有日常运营。充分了解员工的职位,以便在员工缺勤时履行职责。 维护餐厅、酒吧/酒廊和客房服务区的服务和卫生标准。 审核人员编制,确保宾客服务、运营需求和财务目标均得以满足。<br><br>领导餐饮团队<br><br> 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。 鼓励和建立团队成员之间的相互信任、尊重和合作。 树立榜样,示范适当的行为。 识别他人的发展需求,并指导、辅导或以其他方式帮助他人提升知识或技能。 制定具体的目标和计划,以便优先考虑、组织和完成工作。 确保并保持员工的工作效率水平。 提供领导力、愿景和指示,以高效和有效的方式将部门目标集中在一起并优先予以考虑。 通过培训、监督、跟进和实施管理,确保遵守所有餐饮政策、标准和程序。 确保遵守所有适用的法律法规。 确保符合食品处理和卫生标准。 确保员工了解当地、州和联邦酒类法律。 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。 制定指导方针,让员工了解有关期望和因素。 根据当地法律监督酒类饮品服务。<br><br>确保卓越的客户服务<br><br> 提供超越预期的服务,实现客户满意并保留客人。 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。 管理日常运营,确保质量和标准,且每天满足客户的期望。 表现出宾客接待方面的领导力,体现卓越的客户服务,并为客户关系营造积极的氛围。 授权员工提供卓越的客户服务。 作为餐厅宾客服务的榜样,树立卓越客户服务的典范,并为客人关系营造积极的氛围。 处理客人的问题和投诉。 在客人用餐期间或离店时,与客人进行非正式会面,以获得有关餐饮质量、服务水平和总体满意度的反馈。 确保采取纠正措施,不断改善服务成效。 将客人满意度作为部门会议的组成部分,并专注于持续改进。 管理网点的服务交付,确保从进店到离店期间的优质服务(例如,待客师的问候、订单处理和餐饮交付的速度、特殊要求的履行、收款和邀请再次光临)。<br><br>管理和开展人力资源活动<br><br> 为下属提供指导和指示,包括设定绩效标准和监督绩效。 识别他人的教育需求,开发正式的教育或培训项目或课程,并教导或指导他人。 确保员工受到公平、公正的对待。努力提高员工留任率。 确保员工接受持续培训以了解客人的期望。 征求员工反馈意见,采用“门户开放”政策,并审查员工满意度结果,以确定和解决员工的问题或疑虑。 努力改善服务表现。 确保在各责任领域中获得认可。<br><br>其他责任<br><br> 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。 分析信息和评估结果,以选择最佳解决方案并解决问题。 在用餐期间和高需求时段协助服务员和待客师清洁地板。 认可优质的产品和展示。 在助理餐厅经理缺勤的情况下,监督日常轮班工作。 监督部门的财务方面,包括采购和发票付款。<br><br>万豪国际集团致力于成为提倡机会均等的雇主,欢迎所有求职者加入,并为其提供平等的就业机会。我们不懈努力营造工作环境,重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用,这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人,这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。<br><br>W 酒店以“点燃好奇,拓展无界”为使命。我们崇尚体验精彩生活、接纳新鲜事物和保持开放心态。每张陌生面孔和每次新奇体验都是我们不断向前的灵感来源。紧跟潮流的态度和敢于尝试的精神是我们的精髓所在,也是我们重新定义全球奢华酒店标杆的源源动力。“随时/随需”文化和服务理念鼓励我们满腔热情地服务每一位宾客。如果您拥有独到眼光和创新精神,也憧憬未来的精彩可能,欢迎加入 W 酒店,展现您的过人天赋。加入 W 酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。
Additional Information<br><br>Job Number 26097425<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>責任領域包括餐廳/酒吧和客房服務(如適用)。監督日常餐廳運營,協助食譜制訂,維護衛生標準,並在就餐高峰時段協助服務員和待客師清潔地板。努力不斷提高客人和員工的滿意度,並最大限度地提高責任領域的財務業績。確定實現目標所需的培訓,然後執行計劃。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);4 年餐飲、廚房或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得餐飲服務管理、酒店和餐廳管理、酒店管理、工商管理或相關專業的兩年制學位;2 年餐飲、廚房或相關專業領域工作經驗。<br><br>核心工作活動<br><br>管理日常運營<br><br> 監督和管理員工。管理所有日常運營。充分瞭解員工的職位,以便在員工缺勤時履行職責。 維護餐廳、酒吧/酒廊和客房服務區的服務和衛生標準。 審核人員編制,確保賓客服務、運營需求和財務目標均得以滿足。<br><br>領導餐飲團隊<br><br> 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 制定具體的目標和計劃,以便優先考慮、組織和完成工作。 確保並保持員工的工作效率水準。 提供領導力、願景和指示,以高效和有效的方式將部門目標集中在一起並優先予以考慮。 透過培訓、監督、跟進和實施管理,確保遵守所有餐飲政策、標準和程序。 確保遵守所有適用的法律法規。 確保符合食品處理和衛生標準。 確保員工瞭解當地、州和聯邦酒類法律。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 制定指導方針,讓員工瞭解有關期望和因素。 根據當地法律監督酒類飲品服務。<br><br>確保卓越的客戶服務<br><br> 提供超越預期的服務,實現客戶滿意並保留客人。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 表現出賓客接待方面的領導力,體現卓越的客戶服務,並為客戶關係營造積極的氛圍。 授權員工提供卓越的客戶服務。 作為餐廳賓客服務的榜樣,樹立卓越客戶服務的典範,並為客人關係營造積極的氛圍。 處理客人的問題和投訴。 在客人用餐期間或離店時,與客人進行非正式會面,以獲得有關餐飲品質、服務水準和總體滿意度的回饋。 確保採取糾正措施,不斷改善服務成效。 將客人滿意度作為部門會議的組成部分,並專注於持續改進。 管理網點的服務交付,確保從進店到離店期間的優質服務(例如,待客師的問候、訂單處理和餐飲交付的速度、特殊要求的履行、收款和邀請再次光臨)。<br><br>管理和開展人力資源活動<br><br> 為下屬提供指導和指示,包括設定績效標準和監督績效。 識別他人的教育需求,開發正式的教育或培訓專案或課程,並教導或指導他人。 確保員工受到公平、公正的對待。努力提高員工留任率。 確保員工接受持續培訓以瞭解客人的期望。 徵求員工回饋意見,採用「門戶開放」政策,並審查員工滿意度結果,以確定和解決員工的問題或疑慮。 努力改善服務表現。 確保在各責任領域中獲得認可。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。 在用餐期間和高需求時段協助服務員和待客師清潔地板。 認可優質的產品和展示。 在助理餐廳經理缺勤的情況下,監督日常輪班工作。 監督部門的財務方面,包括採購和發票付款。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>W 酒店以「點燃好奇,拓展無邊」為使命。我們崇尚體驗精彩生活、接納新鮮事物和保持開放心態。每張陌生面孔和每次新奇體驗都是我們不斷向前的靈感來源。緊跟潮流的態度和敢於嘗試的精神是我們的精髓所在,也是我們重新定義全球奢華飯店標杆的原動力。「隨時/隨需」文化和服務理念鼓勵我們滿腔熱情地服務每一位賓客。如果您擁有獨到眼光和創新精神,也憧憬未來的無限可能性,歡迎加入 W 酒店,展現您的過人天賦。加入 W 酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>职位概述<br><br>责任领域包括餐厅/酒吧和客房服务(如适用)。监督日常餐厅运营,协助食谱制订,维护卫生标准,并在就餐高峰时段协助服务员和待客师清洁地板。努力不断提高客人和员工的满意度,并最大限度地提高责任领域的财务业绩。确定实现目标所需的培训,然后执行计划。<br><br>求职者个人资料<br><br>教育和经验要求<br><br> 高中文凭或高中同等学历 (GED);4 年餐饮、厨房或相关专业领域工作经验。<br><br>或者<br><br> 在经认可的大学取得餐饮服务管理、酒店和餐厅管理、酒店管理、工商管理或相关专业的两年制学位;2 年餐饮、厨房或相关专业领域工作经验。<br><br>核心工作活动<br><br>管理日常运营<br><br> 监督和管理员工。管理所有日常运营。充分了解员工的职位,以便在员工缺勤时履行职责。 维护餐厅、酒吧/酒廊和客房服务区的服务和卫生标准。 审核人员编制,确保宾客服务、运营需求和财务目标均得以满足。<br><br>领导餐饮团队<br><br> 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。 鼓励和建立团队成员之间的相互信任、尊重和合作。 树立榜样,示范适当的行为。 识别他人的发展需求,并指导、辅导或以其他方式帮助他人提升知识或技能。 制定具体的目标和计划,以便优先考虑、组织和完成工作。 确保并保持员工的工作效率水平。 提供领导力、愿景和指示,以高效和有效的方式将部门目标集中在一起并优先予以考虑。 通过培训、监督、跟进和实施管理,确保遵守所有餐饮政策、标准和程序。 确保遵守所有适用的法律法规。 确保符合食品处理和卫生标准。 确保员工了解当地、州和联邦酒类法律。 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。 制定指导方针,让员工了解有关期望和因素。 根据当地法律监督酒类饮品服务。<br><br>确保卓越的客户服务<br><br> 提供超越预期的服务,实现客户满意并保留客人。 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。 管理日常运营,确保质量和标准,且每天满足客户的期望。 表现出宾客接待方面的领导力,体现卓越的客户服务,并为客户关系营造积极的氛围。 授权员工提供卓越的客户服务。 作为餐厅宾客服务的榜样,树立卓越客户服务的典范,并为客人关系营造积极的氛围。 处理客人的问题和投诉。 在客人用餐期间或离店时,与客人进行非正式会面,以获得有关餐饮质量、服务水平和总体满意度的反馈。 确保采取纠正措施,不断改善服务成效。 将客人满意度作为部门会议的组成部分,并专注于持续改进。 管理网点的服务交付,确保从进店到离店期间的优质服务(例如,待客师的问候、订单处理和餐饮交付的速度、特殊要求的履行、收款和邀请再次光临)。<br><br>管理和开展人力资源活动<br><br> 为下属提供指导和指示,包括设定绩效标准和监督绩效。 识别他人的教育需求,开发正式的教育或培训项目或课程,并教导或指导他人。 确保员工受到公平、公正的对待。努力提高员工留任率。 确保员工接受持续培训以了解客人的期望。 征求员工反馈意见,采用“门户开放”政策,并审查员工满意度结果,以确定和解决员工的问题或疑虑。 努力改善服务表现。 确保在各责任领域中获得认可。<br><br>其他责任<br><br> 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。 分析信息和评估结果,以选择最佳解决方案并解决问题。 在用餐期间和高需求时段协助服务员和待客师清洁地板。 认可优质的产品和展示。 在助理餐厅经理缺勤的情况下,监督日常轮班工作。 监督部门的财务方面,包括采购和发票付款。<br><br>万豪国际集团致力于成为提倡机会均等的雇主,欢迎所有求职者加入,并为其提供平等的就业机会。我们不懈努力营造工作环境,重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用,这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人,这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。<br><br>瑞吉酒店及度假酒店是永恒魅力与开拓精神兼具的行业典范,50 多家豪华酒店和度假酒店遍布全球各地繁华都市,缔造精妙优雅的住宿体验。自 20 世纪初约翰·雅各布·艾斯特四世在纽约率先开设瑞吉酒店以来,瑞吉便是雅致体验与定制服务的象征,亲切的非凡待客师团队和瑞吉的标志性管家服务力求为宾客呈献经典格调与现代气息融合的超凡体验。我们诚邀您加入瑞吉酒店开拓一番事业。加入瑞吉酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>責任領域包括餐廳/酒吧和客房服務(如適用)。監督日常餐廳運營,協助食譜制訂,維護衛生標準,並在就餐高峰時段協助服務員和待客師清潔地板。努力不斷提高客人和員工的滿意度,並最大限度地提高責任領域的財務業績。確定實現目標所需的培訓,然後執行計劃。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);4 年餐飲、廚房或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得餐飲服務管理、酒店和餐廳管理、酒店管理、工商管理或相關專業的兩年制學位;2 年餐飲、廚房或相關專業領域工作經驗。<br><br>核心工作活動<br><br>管理日常運營<br><br> 監督和管理員工。管理所有日常運營。充分瞭解員工的職位,以便在員工缺勤時履行職責。 維護餐廳、酒吧/酒廊和客房服務區的服務和衛生標準。 審核人員編制,確保賓客服務、運營需求和財務目標均得以滿足。<br><br>領導餐飲團隊<br><br> 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 制定具體的目標和計劃,以便優先考慮、組織和完成工作。 確保並保持員工的工作效率水準。 提供領導力、願景和指示,以高效和有效的方式將部門目標集中在一起並優先予以考慮。 透過培訓、監督、跟進和實施管理,確保遵守所有餐飲政策、標準和程序。 確保遵守所有適用的法律法規。 確保符合食品處理和衛生標準。 確保員工瞭解當地、州和聯邦酒類法律。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 制定指導方針,讓員工瞭解有關期望和因素。 根據當地法律監督酒類飲品服務。<br><br>確保卓越的客戶服務<br><br> 提供超越預期的服務,實現客戶滿意並保留客人。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 表現出賓客接待方面的領導力,體現卓越的客戶服務,並為客戶關係營造積極的氛圍。 授權員工提供卓越的客戶服務。 作為餐廳賓客服務的榜樣,樹立卓越客戶服務的典範,並為客人關係營造積極的氛圍。 處理客人的問題和投訴。 在客人用餐期間或離店時,與客人進行非正式會面,以獲得有關餐飲品質、服務水準和總體滿意度的回饋。 確保採取糾正措施,不斷改善服務成效。 將客人滿意度作為部門會議的組成部分,並專注於持續改進。 管理網點的服務交付,確保從進店到離店期間的優質服務(例如,待客師的問候、訂單處理和餐飲交付的速度、特殊要求的履行、收款和邀請再次光臨)。<br><br>管理和開展人力資源活動<br><br> 為下屬提供指導和指示,包括設定績效標準和監督績效。 識別他人的教育需求,開發正式的教育或培訓專案或課程,並教導或指導他人。 確保員工受到公平、公正的對待。努力提高員工留任率。 確保員工接受持續培訓以瞭解客人的期望。 徵求員工回饋意見,採用「門戶開放」政策,並審查員工滿意度結果,以確定和解決員工的問題或疑慮。 努力改善服務表現。 確保在各責任領域中獲得認可。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。 在用餐期間和高需求時段協助服務員和待客師清潔地板。 認可優質的產品和展示。 在助理餐廳經理缺勤的情況下,監督日常輪班工作。 監督部門的財務方面,包括採購和發票付款。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>瑞吉酒店及度假酒店是永恆魅力與開拓精神兼具的行業典範,50 多家豪華飯店和度假飯店遍布全球各地繁華都市,締造精妙優雅的住宿體驗。自 20 世紀初約翰·雅各·艾斯特四世在紐約率先開設瑞吉酒店以來,瑞吉便是雅緻體驗與定制服務的象徵,親切的非凡待客師團隊和瑞吉的標誌性管家服務,力求為賓客呈獻經典格調與現代氣息融合的超凡體驗。我們誠邀您加入瑞吉酒店開拓一番事業。加入瑞吉酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - - - -<br><br>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously<br><br>identify ways to improve collection process and recommend implementation.<br><br>Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate<br><br>strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher<br><br>end buckets (associated with high probability of default). For the lower-end buckets (representing one or two<br><br>instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely<br><br>basis to prevent the outstanding amounts from moving to the higher-end default buckets.<br><br>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current<br><br>market and working environment to protect the best interests of the bank and to ensure efficient and effective<br><br>process flow of the Department’s functions.<br><br>Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts,<br><br>obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved<br><br>work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve<br><br>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses<br><br>for the bank.<br><br>Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in<br><br>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms.<br><br>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and<br><br>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals.<br><br>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial.<br><br>Implements KPI’s and best practices for Retail Recovery Control.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and<br><br>deal information including conducting site visits, and assessing the true status of the customer’s business,<br><br>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems.<br><br>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit,<br><br>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal<br><br>consultants, government officials, etc. to achieve the Department’s goals and objectives.<br><br>Keep close tabs and follow up on customer activities and whereabouts through communication with such<br><br>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc.<br><br>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which<br><br>includes guidelines for initiating contact with the errant customers (verbal/ written reminders),<br><br> Internal (Processes, Products, Regulatory): - - - - - - - - - - - - -<br><br>Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the<br><br>Early Warning officers to identify non-performing customers.<br><br>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all<br><br>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant<br><br>third parties [without duplicating checking already made by the Early Warning officers].<br><br>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as<br><br>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances<br><br>have failed).<br><br>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed<br><br>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and.<br><br>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL<br><br>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that<br><br>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the<br><br>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation<br><br>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate<br><br>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or<br><br>to assist in building up bank’s case against the customer.<br><br>Determine updated collateral [real estate and movable assets] values and mark to market values of securities<br><br>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario<br><br>execution.<br><br>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt<br><br>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the<br><br>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting /<br><br>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn<br><br>periodic collection status reports are given to the Department to update us on developments. Responsible for<br><br>recommending termination of low performing debt collectors.<br><br>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of<br><br>competent external legal counsel, and or referral / filing of case against the erring customer with the Police<br><br>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and<br><br>difficult / non-cooperative clients.<br><br>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled.<br><br>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel,<br><br>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and<br><br>developments of such cases.<br><br>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and<br><br>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re<br><br>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests;<br><br>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in<br><br>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and<br><br>procedures and the QCB requirements.<br><br>Manage the public auctions process and ensure the independence over the selection and evaluation of bids.<br><br>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB<br><br>requirements.<br><br>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information<br><br>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP,<br><br>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external<br><br>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports<br><br>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases<br><br>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re<br><br>scheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for<br><br>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further<br><br>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer<br><br>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and<br><br>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in<br><br>accordance with QNB policies and procedures and in compliance with QCB regulations.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - - - -<br><br>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously<br><br>identify ways to improve collection process and recommend implementation.<br><br>Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate<br><br>strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher<br><br>end buckets (associated with high probability of default). For the lower-end buckets (representing one or two<br><br>instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely<br><br>basis to prevent the outstanding amounts from moving to the higher-end default buckets.<br><br>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current<br><br>market and working environment to protect the best interests of the bank and to ensure efficient and effective<br><br>process flow of the Department’s functions.<br><br>Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts,<br><br>obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved<br><br>work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve<br><br>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses<br><br>for the bank.<br><br>Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in<br><br>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms.<br><br>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and<br><br>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals.<br><br>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial.<br><br>Implements KPI’s and best practices for Retail Recovery Control.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and<br><br>deal information including conducting site visits, and assessing the true status of the customer’s business,<br><br>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems.<br><br>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit,<br><br>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal<br><br>consultants, government officials, etc. to achieve the Department’s goals and objectives.<br><br>Keep close tabs and follow up on customer activities and whereabouts through communication with such<br><br>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc.<br><br>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which<br><br>includes guidelines for initiating contact with the errant customers (verbal/ written reminders),<br><br> Internal (Processes, Products, Regulatory): - - - - - - - - - - - - -<br><br>Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the<br><br>Early Warning officers to identify non-performing customers.<br><br>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all<br><br>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant<br><br>third parties [without duplicating checking already made by the Early Warning officers].<br><br>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as<br><br>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances<br><br>have failed).<br><br>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed<br><br>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and.<br><br>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL<br><br>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that<br><br>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the<br><br>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation<br><br>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate<br><br>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or<br><br>to assist in building up bank’s case against the customer.<br><br>Determine updated collateral [real estate and movable assets] values and mark to market values of securities<br><br>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario<br><br>execution.<br><br>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt<br><br>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the<br><br>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting /<br><br>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn<br><br>periodic collection status reports are given to the Department to update us on developments. Responsible for<br><br>recommending termination of low performing debt collectors.<br><br>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of<br><br>competent external legal counsel, and or referral / filing of case against the erring customer with the Police<br><br>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and<br><br>difficult / non-cooperative clients.<br><br>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled.<br><br>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel,<br><br>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and<br><br>developments of such cases.<br><br>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and<br><br>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re<br><br>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests;<br><br>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in<br><br>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and<br><br>procedures and the QCB requirements.<br><br>Manage the public auctions process and ensure the independence over the selection and evaluation of bids.<br><br>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB<br><br>requirements.<br><br>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information<br><br>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP,<br><br>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external<br><br>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports<br><br>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases<br><br>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re<br><br>scheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for<br><br>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further<br><br>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer<br><br>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and<br><br>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in<br><br>accordance with QNB policies and procedures and in compliance with QCB regulations.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
<p>We are seeking an experienced and detail-oriented Database Administrator (DBA) with proven experience in the Banking sector to manage, maintain, and optimize our organization s database environments. The ideal candidate will be responsible for ensuring database performance, security, availability, and integrity while supporting business-critical applications and systems. For detailed job description and to apply for this position, please follow the below link.</p><p><strong>Desired Candidate Profile</strong></p><p>We are seeking an experienced and detail-oriented Database Administrator (DBA) with proven experience in the Banking sector to manage, maintain, and optimize our organization s database environments. The ideal candidate will be responsible for ensuring database performance, security, availability, and integrity while supporting business-critical applications and systems.</p>
<p>Job Description: Senior Database Administrator</p><p>Job Location</p><p><strong>Doha, Qatar – Onsite</strong></p><p>Employment Type</p><p><strong>Direct Payroll</strong></p><p>Experience Required</p><p><strong>6–8 Years</strong></p><p>Urgency</p><p><strong>Immediate / Urgent Requirement</strong></p><p>Candidate Location Requirement</p><p><strong>Only candidates currently available in Qatar and able to work onsite will be considered.</strong></p><p>Job Summary</p><p>We are seeking an experienced <strong>Senior Database Administrator (DBA)</strong> to manage and support enterprise-wide database environments across production, development, instructional, and business-critical systems.</p><p>The ideal candidate will have strong hands-on experience in <strong>Oracle Database, Microsoft SQL Server, and PostgreSQL</strong>, along with expertise in <strong>High Availability, Disaster Recovery, Business Continuity, Performance Tuning, Database Security, Backup & Recovery, ETL, Data Integration, and Database Monitoring</strong>.</p><p>The role requires a proactive database professional capable of maintaining highly available, secure, scalable, and high-performing enterprise database systems.</p><p>Key Responsibilities</p><ul><li><p>Administer and maintain enterprise-wide relational databases supporting production, development, testing, and other business-critical systems.</p></li><li><p>Install, configure, upgrade, patch, monitor, and troubleshoot <strong>Oracle Database, Microsoft SQL Server, and PostgreSQL</strong> environments.</p></li><li><p>Perform database object and security administration, including:</p><ul><li><p>Schemas</p></li><li><p>Tables</p></li><li><p>Tablespaces</p></li><li><p>Indexes</p></li><li><p>Views</p></li><li><p>Queries</p></li><li><p>Stored Procedures</p></li><li><p>User Roles</p></li><li><p>Profiles</p></li><li><p>Access Controls</p></li></ul></li><li><p>Monitor and optimize database performance through query tuning, indexing strategies, capacity planning, and resource optimization.</p></li><li><p>Diagnose and resolve database and system issues while ensuring maximum availability and minimal downtime.</p></li><li><p>Design, implement, and maintain <strong>High Availability (HA), Disaster Recovery (DR), and Business Continuity</strong> solutions.</p></li><li><p>Develop and manage database backup, recovery, restore, and retention strategies to ensure data integrity and availability.</p></li><li><p>Monitor database audit logs, system logs, storage utilization, and disk space availability.</p></li><li><p>Manage database security tools and controls to maintain a secure database environment.</p></li><li><p>Perform routine database maintenance, health checks, patching, upgrades, and version management.</p></li><li><p>Design and maintain <strong>Data Warehouses and Data Marts</strong> to support enterprise reporting and analytics.</p></li><li><p>Develop and support <strong>ETL processes, data integration, and data migration</strong> between enterprise databases and third-party applications.</p></li><li><p>Implement and support BI reporting and analytics solutions using modern tools.</p></li><li><p>Provide database expertise for application enhancements, upgrades, and new system implementations.</p></li><li><p>Develop data models, including <strong>Entity Relationship Diagrams (ERDs)</strong>, based on business and end-user requirements.</p></li><li><p>Perform database capacity planning and storage management.</p></li><li><p>Manage system executables, redo logs, archive logs, transaction logs, system data files, application data files, and index files.</p></li><li><p>Ensure compliance with organizational policies and procedures related to data integrity, security, and access management.</p></li><li><p>Collaborate with application, infrastructure, security, and business teams to support enterprise systems.</p></li><li><p>Maintain technical documentation, operational procedures, database standards, and recovery plans.</p></li><li><p>Evaluate and implement modern database technologies, automation tools, <strong>AI tools, and Generative AI solutions</strong>, where applicable.</p></li><li><p>Perform other reasonable duties as assigned by the supervisor.</p></li></ul><p>Required Skills & Qualifications</p><p>Education</p><ul><li><p>Bachelor's Degree in <strong>Computer Science, Information Technology, Engineering</strong>, or another relevant technology-related field from an accredited institution.</p></li></ul><p>Experience</p><ul><li><p><strong>6–8 years of hands-on experience</strong> in Database Administration, Database Engineering, or Enterprise Database Support.</p></li><li><p>Experience supporting <strong>production, development, testing, and Disaster Recovery environments</strong>.</p></li><li><p>Experience working in enterprise-scale, high-availability environments.</p></li></ul><p>Mandatory Technical Skills</p><ul><li><p>Strong hands-on experience with:</p><ul><li><p><strong>Oracle Database Administration</strong></p></li><li><p><strong>Microsoft SQL Server Administration</strong></p></li><li><p><strong>PostgreSQL Administration</strong></p></li></ul></li><li><p>Experience in database installation, configuration, administration, patching, upgrades, and migrations.</p></li><li><p>Strong knowledge of:</p><ul><li><p>Database Performance Tuning</p></li><li><p>Query Optimization</p></li><li><p>Index Optimization</p></li><li><p>Capacity Planning</p></li><li><p>Database Monitoring</p></li><li><p>Backup & Recovery</p></li><li><p>Database Security</p></li><li><p>User and Access Management</p></li></ul></li><li><p>Experience implementing and managing:</p><ul><li><p><strong>High Availability (HA)</strong></p></li><li><p><strong>Disaster Recovery (DR)</strong></p></li><li><p><strong>Business Continuity (BCP)</strong></p></li></ul></li><li><p>Experience with database replication and data synchronization technologies.</p></li><li><p>Strong understanding of database storage, disk management, log management, and data file management.</p></li><li><p>Experience with <strong>ETL, Data Integration, Data Migration, Data Warehousing, and Data Marts</strong>.</p></li><li><p>Experience in database security, auditing, monitoring, and compliance.</p></li><li><p>Knowledge of data modelling and <strong>Entity Relationship Diagrams (ERDs)</strong>.</p></li><li><p>Experience integrating enterprise databases with third-party applications and systems.</p></li></ul><p>Preferred Skills</p><ul><li><p>Experience with <strong>Power BI</strong> or other Business Intelligence and reporting tools.</p></li><li><p>Exposure to:</p><ul><li><p>Data Lakes</p></li><li><p>Modern Data Platforms</p></li><li><p>Cloud Databases</p></li><li><p>AI Tools</p></li><li><p>Generative AI</p></li></ul></li><li><p>Experience with enterprise database automation and scripting.</p></li><li><p>Knowledge of cloud platforms such as <strong>Oracle Cloud Infrastructure (OCI), Microsoft Azure, or AWS</strong>.</p></li><li><p>Experience with system design and enterprise architecture concepts.</p></li></ul><p>Ideal Candidate Profile</p><p>The ideal candidate will be a hands-on <strong>Senior Database Administrator</strong> with strong expertise across <strong>Oracle, Microsoft SQL Server, and PostgreSQL</strong>. The candidate should have proven experience supporting mission-critical enterprise databases and implementing robust <strong>High Availability, Disaster Recovery, Backup & Recovery, Security, Performance Tuning, and Data Integration</strong> solutions.</p><p>The candidate must currently be available in <strong>Qatar</strong> and willing to work <strong>onsite in Doha</strong>.</p><p>Important Keywords for Sourcing</p><p><strong>Oracle DBA, Oracle Database Administrator, SQL Server DBA, MSSQL DBA, PostgreSQL DBA, Database Administrator, Senior DBA, Database Engineer, Database Architect, High Availability, HA, Disaster Recovery, DR, Business Continuity, BCP, Backup Recovery, Performance Tuning, Database Security, Database Monitoring, Oracle RAC, Data Guard, SQL Server Always On, PostgreSQL, ETL, Data Warehouse, Data Mart, Data Integration, Data Modelling, ERD, Power BI, Data Lake, OCI, Azure, AWS.</strong></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Result Areas:</strong></p><br><ul><li><p>Administer the campus wide relational database for production, instructional, and development systems, collectively described as the Enterprise Computing Systems.</p></li><li><p>Perform database object and security administration such as creating indexes, schemas, table spaces, views, queries, stored procedures, user roles and profiles, and control and monitor data access.</p></li><li><p>Diagnose and correct database and system problems while maintaining high availability for Enterprise Systems.</p></li><li><p>Design and maintain data warehouse and data marts with ETL tools.</p></li><li><p>Design, develop, implement, tune, plan capacity and recover Enterprise Systems databases.</p></li><li><p>Provide data modelling such as entity relationship diagrams for new systems to meet end-user requirements.</p></li><li><p>Provide database expertise to add or modify tables, fields, indexes and stored procedures as needed for additional system functionality or upgrades to Enterprise Systems on campus.</p></li><li><p>Ensure that the database is backed up and that routine database maintenance and administration is done in a manner that provides data integrity and is consistent with high availability performance.</p></li><li><p>Ensure databases are always updated to the latest stable version</p></li><li><p>Manage, and monitor the current database deployed security tools to ensure high database security maintained</p></li><li><p>Monitor audit logs and other logs and ensure disk space availability.</p></li><li><p>Implement ETL and BI reporting using latest tools</p></li><li><p>Develop and monitor compliance with policies and procedures controlling the integrity of and access to data.</p></li><li><p>Provide for data integration between Enterprise System databases and other third-party systems as needed to maintain the integrity of the Enterprise Computer Systems and ongoing campus system user needs.</p></li><li><p>Perform disk management for the installation and configuration of database management system software.</p></li><li><p>Analyse and determine the optimal location of system executables, redo and manage log files, manage system data files, application data files and index files.</p></li><li><p>Other reasonable tasks as assigned by supervisor</p></li></ul><p><strong>Minimum Knowledge, Skills & Experience:</strong></p><p>· Bachelor’s Degree in a technology related field from an Accredited College or University</p><p>· 6-8 years of academic and research application development experience</p><p>· Experience in installing, configuring, fine tuning, and managing Oracle Database, Microsoft SQL, PostgreSQL</p><p>· Expertise in developing, implementing and maintaining disaster recovery and business continuity operations for enterprise data bases</p><p>· Experience with Power BI, DataMart’s, Data Lake is a plus</p><p>· AI Tools and Gen AI knowledge is a plus</p><p>· Experience with system design concepts</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SQL Database Administrator</p><p><br></p><p>We are currently looking SQL Database Administrator our Qatar operations. Joining time frame: 2 weeks (maximum 1 month)</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Database Administration & Operations</strong></p><br><ul><li><p>Install, configure, upgrade, and maintain enterprise database platforms across on-premises, Azure, and GCP environments.</p></li><li><p>Manage database lifecycle activities including provisioning, patching, backup, recovery, and migrations.</p></li><li><p>Perform database health checks and troubleshoot operational issues.</p></li><li><p>Ensure platform stability, availability, and operational readiness.</p></li></ul><br><p><strong>Multi-Cloud & Hybrid Database Management</strong></p><ul><li><p>Support hybrid and multi-cloud database environments integrating on-premises, Azure, and GCP platforms.</p></li><li><p>Administer Azure SQL Database, Azure SQL Managed Instance, Microsoft Fabric, and Google Cloud database services.</p></li><li><p>Support cloud migration, modernization, and integration initiatives.</p></li></ul><br><p><strong>High Availability & Disaster Recovery</strong></p><ul><li><p>Implement and maintain high availability and disaster recovery solutions.</p></li><li><p>Manage replication, clustering, failover mechanisms, and backup strategies.</p></li><li><p>Participate in disaster recovery planning, testing, and continuous improvement activities.</p></li></ul><br><p><strong>Performance & Capacity Management</strong></p><br><ul><li><p>Monitor database performance and proactively resolve bottlenecks.</p></li><li><p>Perform query optimization, indexing, and database tuning activities.</p></li><li><p>Support capacity planning and future growth requirements.</p></li></ul><br><p><strong>Data Warehouse & Analytics Support</strong></p><br><ul><li><p>Support enterprise data warehouse and analytics platforms.</p></li><li><p>Ensure availability, performance, and reliability of data environments.</p></li><li><p>Manage data refresh, loading, and scheduling processes.</p></li></ul><br><p><strong>Security & Compliance</strong></p><br><ul><li><p>Implement database security controls including access management, encryption, auditing, and monitoring.</p></li><li><p>Support vulnerability remediation, patching, and security hardening activities.</p></li><li><p>Ensure compliance with organizational security and data governance standards.</p></li></ul><br><p><strong>Automation & Continuous Improvement</strong></p><br><ul><li><p>Develop automation scripts and streamline routine database administration tasks.</p></li><li><p>Support database upgrades, migrations, and modernization projects.</p></li><li><p>Maintain technical documentation, operational procedures, and runbooks.</p></li></ul><br><p><strong>Stakeholder Collaboration</strong></p><br><ul><li><p>Work closely with architects, infrastructure teams, application owners, and business stakeholders.</p></li><li><p>Provide technical support and recommendations for database-related initiatives.</p></li><li><p>Communicate technical issues and solutions effectively across teams.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & Experience</strong></p><br><ul><li><p>Bachelor's Degree in Computer Science, Information Technology, or a related field.</p></li><li><p>6–8 years of hands-on Database Administration experience in enterprise environments.</p></li><li><p>Strong experience administering Microsoft SQL Server in high-availability environments.</p></li><li><p>Experience supporting hybrid and multi-cloud database platforms, particularly Azure and GCP.</p></li><li><p>Hands-on experience with backup and recovery, replication, performance tuning, and database operations.</p></li><li><p>Exposure to enterprise data warehouse and analytics platforms is highly desirable.</p></li><li><p>Experience with automation, scripting, and operational best practices.</p></li></ul><br><p><strong>Technical Skills</strong></p><br><ul><li><p>Microsoft SQL Server (2016/2019/2022)</p></li><li><p>Azure SQL Database & Azure SQL Managed Instance</p></li><li><p>Microsoft Fabric</p></li><li><p>Google Cloud SQL and related database services</p></li><li><p>High Availability & Disaster Recovery (Always On, Clustering, Replication)</p></li><li><p>Query Optimization & Performance Tuning</p></li><li><p>Backup & Recovery Management</p></li><li><p>Database Security & Compliance</p></li><li><p>T-SQL, PowerShell, and/or Python Scripting</p></li><li><p>Database Monitoring & Alerting Tools</p></li><li><p>Data Warehousing & Analytics Platforms</p></li><li><p>Hybrid & Multi-Cloud Database Architectures</p></li></ul><br><p><strong>Preferred Certifications</strong></p><br><ul><li><p>Microsoft Certified: Azure Database Administrator Associate</p></li><li><p>Microsoft Certified: Azure Data Engineer Associate</p></li><li><p>Microsoft Fabric Certifications</p></li><li><p>Google Professional Data Engineer</p></li><li><p>ITIL Foundation Certification</p></li></ul><br><p></p></section>
<p>CCTV System Management and Maintenance</p><ul><li><p>Oversee day-to-day operations of CCTV infrastructure, including hardware, software, and network components, to ensure continuous surveillance coverage and data accessibility.</p></li><li><p>Perform routine health checks, updates, and patching on CCTV servers and storage systems.</p></li><li><p>Monitor system performance metrics using tools like Windows Performance Monitor and SQL Server Management Studio.</p></li><li><p>Troubleshot hardware failures, network latency issues, and integration problems with video management software (VMS).</p></li><li><p>Implement backup and recovery procedures for video archives to prevent data loss.</p></li></ul><p>HCI Infrastructure Design and Operations</p><p>Design, deploy, and maintain hyper-converged infrastructure (HCI) clusters supporting CCTV and core venue services.</p><ul><li><p>Configure and manage virtualization platforms (e.g., Hyper-V, VMware) for scalable video and infrastructure workloads.</p></li><li><p>Optimize cluster resources, including shared storage (SAN/NAS) and network load balancing for video streaming and infrastructure services.</p></li><li><p>Perform firmware and software updates for HCI nodes.</p></li><li><p>Ensure high availability and rapid failover for mission-critical systems.</p></li></ul><p>High-Availability Infrastructure Design</p><p>Design and maintain failover clustering and Always On availability groups for SQL databases supporting CCTV video metadata and storage.</p><ul><li><p>Set up and test Windows Server Failover Clustering (WSFC) for redundant CCTV and HCI server nodes.</p></li><li><p>Conduct regular failover drills and recovery time objective (RTO) assessments.</p></li><li><p>Develop and maintain disaster recovery plans specific to surveillance and infrastructure systems.</p></li></ul><p>Administer Windows Server environments hosting CCTV and HCI applications, focusing on security hardening, performance tuning, and compliance.</p><ul><li><p>Deploy and manage Windows Server roles such as Hyper-V for virtualized environments and Active Directory for user access controls.</p></li><li><p>Apply Group Policy Objects (GPOs) and security baselines, including encryption for video data at rest and in transit.</p></li><li><p>Integrate CCTV and HCI systems with SIEM tools for logging and alerting on security events.</p></li></ul><p>Cloud and Infrastructure Services Integration</p><p>Integrate CCTV and HCI infrastructure with cloud platforms for hybrid storage, backup, and disaster recovery.</p><ul><li><p>Manage cloud-based resources (VMs, storage) related to surveillance and infrastructure services.</p></li><li><p>Ensure compliance with cloud security and cost management policies.</p></li><li><p>Support cloud migration and hybrid operations for video and infrastructure workloads.</p></li></ul><p>Risk Management and Compliance</p><p>Identify, assess, and mitigate risks related to CCTV and HCI infrastructure.</p><ul><li><p>Ensure adherence to data privacy regulations (e.g., GDPR, local surveillance laws) and organizational standards.</p></li><li><p>Collaborate with compliance teams to audit access logs and ensure video data handling meets legal requirements.</p></li><li><p>Document incidents, root cause analyses, and remediation actions for post-event reviews</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>5+ years of hands-on experience in IT infrastructure management, with at least 2 years focused on surveillance or video systems and HCI.</p><ul><li><p>Proven track record in deploying and troubleshooting high-availability environments in enterprise settings.</p></li><li><p>Experience working in a 24/7 operational environment, including on-call rotations for critical system support.</p></li></ul><p>Education:</p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, or a related field.</p></li><li><p>Microsoft Certified: Windows Server Hybrid Administrator Associate (or equivalent).</p></li><li><p>Microsoft Certified: Azure Database Administrator Associate (preferred for cloud-integrated CCTV solutions).</p></li><li><p>CompTIA Security+ or equivalent certification in cybersecurity fundamentals</p></li></ul><p>Required Skillset:</p><p>SQL Always On: In-depth familiarity with configuring, monitoring, and troubleshooting SQL Server Always On Availability Groups for database mirroring and failover in CCTV video management systems.</p><ul><li><p>Failover Clustering: Expertise in Windows Server Failover Clustering (WSFC), including quorum configuration, shared storage integration, and automated failover testing.</p></li></ul><p>Windows Server Operations: Advanced proficiency in Windows Server 2019/2022 administration, including Active Directory, PowerShell scripting, Hyper-V virtualization, and performance optimization for I/O-intensive workloads.</p><p>•Additional skills: Knowledge of IP-based CCTV protocols (e.g., ONVIF, RTSP), network troubleshooting (VLANs, QoS for video traffic), and basic scripting in PowerShell or Python for system automation.</p><p>•Experience with HCI platforms (e.g., Nutanix, VMware vSAN, Microsoft Azure Stack HCI) is highly desirable.</p>
Job Summary We are seeking an experienced Application Support Specialist to provide end-to-end functional and technical support for the bank's omni-channel banking applications, including Branch Banking, Mobile Banking, Retail Internet Banking, and Corporate Internet Banking platforms. The successful candidate will be responsible for application monitoring, incident management, log analysis, deployment support, production issue resolution, release validation, and collaboration with development, infrastructure, QA, and business teams to ensure high availability and operational excellence of critical banking applications. Key Responsibilities1. Application Support & Incident Management Provide day-to-day production support for omni-channel banking applications. Manage Business-As-Usual (BAU) support requests. Analyze, prioritize, and resolve incidents and service requests. Ensure adherence to SLA commitments. Coordinate with business users and technical teams for issue resolution. Escalate critical production issues when required.2. Monitoring & Application Health Monitor application health and performance using Application Performance Monitoring (APM) tools. Analyze application logs and system health reports. Detect anomalies and recurring production issues. Perform preliminary Root Cause Analysis (RCA). Proactively identify risks and recommend preventive actions.3. Deployment & Release Management Support application deployments and production releases. Participate in weekend deployment activities. Validate applications after deployment. Support Change Management activities. Ensure successful rollout of new application releases.4. Production Operations Support Patch Management activities. Participate in Disaster Recovery (DR) exercises. Support Database Upgrade activities. Perform production validation after infrastructure maintenance. Ensure uninterrupted availability of banking channels.5. Technical Troubleshooting Perform SQL data validation and troubleshooting. Investigate application issues using logs. Support Linux server troubleshooting. Review Java application logs. Assist development teams during defect resolution. Support API and microservices-related investigations.6. Cross-Functional Collaboration Work closely with:Development Teams QA Teams Infrastructure Teams Business Users Database Administrators Participate in Agile ceremonies including:Sprint Planning Daily Stand-ups Sprint Reviews Retrospectives7. Continuous Improvement Improve monitoring and operational processes. Recommend automation opportunities. Support application stability initiatives. Maintain operational documentation and knowledge articles. Required Qualifications Education Bachelor's Degree in:Computer Science Information Technology Software Engineering Information Systems Electronics & Communication Related Discipline Experience3–7 years of experience in Application Support, Production Support, or Application Operations. Experience supporting banking or financial applications is preferred. Experience in omni-channel banking environments is highly desirable. Experience with production deployments and incident management. Required Technical Skills Application Support Production Support Application Support Incident Management Service Request Management Production Issue Resolution Root Cause Analysis (RCA) Application Monitoring Log Analysis Health Monitoring Performance Monitoring Banking Applications Branch Banking Applications Mobile Banking Retail Internet Banking Corporate Internet Banking Omni-Channel Banking Digital Banking Platforms Databases Oracle SQLMySQLSQL Queries Data Validation Database Troubleshooting Operating Systems Linux Linux Commands Linux Administration (Basic) Shell Navigation Log File Analysis Programming & Web Technologies Java Java Script HTMLBasic Code Debugging Monitoring Tools App Dynamics (App D) Application Performance Monitoring (APM) Log Monitoring Performance Monitoring Health Dashboards Deployment & Dev Ops Release Management Deployment Support Patch Management Disaster Recovery (DR) Change Management Production Validation Banking Technologies API Integration REST APIsMicroservices Digital Channels Ticketing Tools Service Now JIRARemedy Methodologies Agile Scrum Dev Ops Sprint Planning Sprint Reviews Stand-ups Professional Skills Incident Analysis Root Cause Analysis Analytical Thinking Problem Solving Stakeholder Management Communication Skills Team Collaboration Customer Support Documentation Time Management Attention to Detail Ownership & Accountability Multi-tasking
Position Overview<br><br> JOB DESCRIPTION <br><br>Own day-to-day operations and continuous improvement of enterprise Linux platforms and storage services across on-premises data centers and cloud environments (OCI and Microsoft Azure). Ensure platforms are stable, secure, and highly available, and provide expert-level troubleshooting and guidance to cross-functional teams.<br><br>Job Summary<br><br>We are seeking a highly skilled Senior Linux Administrator with strong expertise in on-premises infrastructure, Oracle Cloud Infrastructure (OCI), and Microsoft Azure Cloud. The ideal candidate will be responsible for managing, maintaining, and optimizing enterprise Linux environments across hybrid infrastructures, ensuring high availability, performance, and security. Knowledge of Oracle Database is mandatory and the role will partner closely with database teams to support Oracle Database platforms on Linux.<br><br>Responsibilities<br><br>Key Responsibilities<br><br>Linux System Administration<br><br>Install, configure, and maintain Linux servers (RHEL, Oracle Linux, Cent OS, Alma Linux). Perform system upgrades, patching, and security hardening using enterprise patching solutions (e.g., Red Hat Satellite) and standard change management practices. Monitor system performance, troubleshoot issues, and ensure high availability. Manage user access, permissions, and system security. <br><br>Cloud Infrastructure (OCI & Azure)<br><br>Deploy, configure, and manage Linux workloads on OCI and Azure platforms. Design and maintain scalable, secure cloud infrastructure. Work with OCI services including Compute, VCN, Block Volumes, File Storage, Load Balancer, IAM, and monitoring/logging capabilities. Manage Azure services including Virtual Machines, Virtual Networks, Azure Storage (Managed Disks, Files), Azure Backup (Recovery Services Vault), monitoring, and Microsoft Entra ID (Azure AD). Implement backup, disaster recovery, and high availability solutions in cloud environments using OCI/Azure-native capabilities (e.g., Azure Backup via Recovery Services Vault, Azure Site Recovery (ASR), and OCI backup features) and/or enterprise backup tools as applicable. Apply cloud governance and operational best practices (tagging, least privilege, patching/maintenance windows) including patch orchestration with Azure Update Manager for Azure VMs; optimize performance and cost for Linux workloads.<br><br>On-Premises Infrastructure & Storage<br><br>Manage physical and virtualized environments (VMware) including provisioning, lifecycle management, and performance tuning. Administer enterprise storage platforms and services including SAN/NAS, RAID concepts, LUN provisioning, zoning/masking (as applicable), and NFS/SMB integrations; experience with storage arrays such as Net App (ONTAP), HPE (3PAR), and IBM storage is highly desirable; familiarity with SAN fabrics (Brocade and/or Cisco MDS) is a plus. Configure and troubleshoot Linux storage stack components such as multipathing, LVM, udev rules, and filesystems (ext4, XFS); perform capacity management and growth activities. Ensure seamless integration between on-prem and cloud (hybrid connectivity, routing/DNS, identity, and operational processes) and perform ongoing infrastructure optimization. Implement and validate backup/restore and disaster recovery procedures; hands-on experience with enterprise backup platforms such as Commvault, Veritas Net Backup, and Cohesity; leverage storage snapshots and replication (vendor-native replication, Net App, replication where applicable) and participate in DR drills and recovery testing.<br><br>Automation & Dev Ops<br><br>Develop automation scripts using Bash, Python, or Shell scripting. Use configuration management tools like Ansible. Manage Infrastructure as Code (IaC) tools (Terraform preferred). <br><br>Monitoring & Performance<br><br>Implement and manage monitoring tools. Analyze system logs and proactively resolve issues. Ensure SLA compliance and system uptime. <br><br>Security & Compliance<br><br>Implement security best practices and vulnerability management. Ensure compliance with organizational and regulatory standards. Manage firewall rules, SELinux policies, and access controls. <br><br>Collaboration & Support<br><br>Work closely with Dev Ops, application, and database teams. Provide L2/L3 support and participate in incident management. Prepare technical documentation and SOPs. <br><br>Qualifications<br><br>Required Skills & Qualifications<br><br>Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.8+ years of hands-on Linux system administration experience in enterprise environments (production operations and on-call support). Strong expertise in:Enterprise Linux (RHEL/Oracle Linux; systemd, networking, troubleshooting, performance tuning) Oracle Cloud Infrastructure (OCI) including networking (VCN), compute, IAM, and storage (Block Volumes/File Storage) Microsoft Azure including compute, networking, storage, monitoring, and identity (Microsoft Entra ID) Storage administration: SAN/NAS fundamentals, multipathing, LVM, filesystems (XFS/ext4), and capacity planning; exposure to enterprise storage vendors such as Net App ONTAP, HPE 3PAR, and IBM and SAN switches (Brocade/Cisco MDS). Must-have: Working knowledge of Oracle Database administration on Linux (installation/patching support, Oracle user and filesystem layout, listener basics, performance/log locations); familiarity with RMAN backup concepts and Data Guard fundamentals is preferred. Experience with virtualization platforms (VMware and/or Hyper-V); understanding of virtual networking and storage integrations. Strong scripting skills (Bash) for automation, reporting, and operational tooling. Hands-on experience with automation and IaC tools (Ansible required; Terraform preferred). Experience with patch management and lifecycle tooling such as Red Hat Satellite (content views, activation keys, repositories) and Azure Update Manager for scheduling and compliance reporting. Strong networking fundamentals (TCP/IP, routing, DNS, DHCP, NTP) and ability to collaborate on firewall/security configurations. Experience with backup/restore and disaster recovery practices (RPO/RTO concepts, recovery testing, documentation) using tools such as Azure Backup (Recovery Services Vault), Azure Site Recovery (ASR), and/or enterprise platforms including Commvault, Veeam, Veritas Net Backup, and Cohesity.<br>Working Conditions<br><br>Participate in on-call rotation and provide support during planned maintenance windows and critical incidents. Work in a hybrid environment supporting both data center and cloud operations; occasional after-hours work may be required for changes and upgrades.<br><br>Preferred Certifications<br><br>Red Hat Certified Engineer (RHCE) Oracle Cloud Infrastructure Certification Microsoft Azure Administrator (AZ-104) or equivalent Kubernetes / Container certifications (optional but preferred) <br><br>Key Competencies<br><br>Strong troubleshooting and analytical skills Ability to work in hybrid (cloud + on-prem) environments Excellent communication and documentation skills Ability to work under pressure and handle critical incidents <br><br>Nice to Have<br><br>Experience with Kubernetes / Open Shift Knowledge of additional database environments is a plus. Exposure to monitoring tools
???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Design and build backend services using . NET Core 8 and ensure they integrate smoothly with other parts of the system. Optimize database performance through query optimization and implementing efficient data models in Postgre SQL, Mongo DB, and Dynamo DB. Participate in system design discussions to contribute to architectural improvements and ensure scalability and maintainability of services. Conduct code reviews to ensure adherence to coding standards and provide feedback to improve team performance. Implement refactoring efforts to improve existing codebases for better efficiency and readability. Write unit tests, integration tests, and ensure high test coverage for backend services. Troubleshoot and debug complex issues in both production and development environments. Document technical decisions, systems, and processes to support team knowledge sharing and future development. Participate in production deployments, ensuring that all systems function as expected after new releases.<br><br>????♂️ The Magic You Bring<br><br>7+ years of experience in backend development, with 5+ years of experience working specifically with . NET Core. Proficiency in RESTful services and g RPC design and development, with a focus on maintainability and scalability. Expertise in relational databases like Postgre SQL and non-relational databases like Mongo DB and Dynamo DB. Familiarity with message brokers such as Rabbit MQ and understanding of asynchronous operations and distributed systems. Deep understanding of software design patterns (e.g., Singleton, Factory, Strategy) and the ability to refactor and optimize existing codebases. Experience with code refactoring techniques, improving code structure and maintainability while preserving functionality. Experience in conducting unit testing, integration testing, and performance testing to ensure application robustness.<br><br>✨ Bonus Points If You Have<br><br>Strong experience in diagnosing and resolving complex performance issues, such as memory leaks, using advanced profiling and optimization tools. Ability to lead large-scale projects, ensuring alignment with both technical and business objectives. Experience in mentoring junior developers and guiding team growth. Familiarity with load testing and performance tuning. Ability to contribute to technical discussions and offer creative solutions. Experience with diagramming tools like Miro<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>???? Perks & Work-life Magic At Snoonu<br><br>???? Remote & Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>???? Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let’s make some tech magic together.<br><br>Stay in the loop—connect with us on Linked In!
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Develops, configures, supports, and maintains AMI software applications and related interfaces.</p></li><li><p>Troubleshoots and resolves complex technical issues related to AMI applications.</p></li><li><p>Coordinates with internal teams and vendors to ensure proper configuration and deployment of AMI software.</p></li><li><p>Optimizes application performance, reliability, and system integration.</p></li><li><p>Supports system upgrades, patches, and enhancements.</p></li><li><p>Provides technical support, documentation, and training to system users.</p></li><li><p>Reviews application logs, performance indicators, and incident reports.</p></li><li><p>Ensures compliance with application security, governance, and IT standards.</p></li><li><p>Supports junior engineers and operational staff with technical guidance.</p></li><li><p>Performs other assignments as directed by management.</p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications / Certifications : Bachelor’s degree in Software Engineering, IT, or a related discipline.<br>Experience : Minimum 9 years of relevant experience in application engineering or similar roles. Certified in AMI/MDM/HES platform administration (Siemens or equivalent), IT service management (ITIL or equivalent), and database or system integration technologies (Oracle, API/middleware, or equivalent)<br>Key Skills : </p><ul><li><p>Strong knowledge of APIs, middleware, SOA/ESB integrations.</p></li><li><p>Experience in application development, configuration, and troubleshooting.</p></li><li><p>Excellent communication and end-user support skills.</p></li><li><p>Written and Spoken English is essential; Arabic is preferred.<br><br>Working Conditions : Office-based role with coordination across technical and operational teams.</p></li></ul><p></p></section>
Educational Sales Consultant???? Location: Doha, Qatar | Employment Type: Full-Time | On-Site About British Eagles – Qatar British Eagles is a premier provider of educational services across the GCC and Middle East. As a proud member of the Association to Advance Collegiate Schools of Business (AACSB), we deliver world-class academic solutions through our partnerships with leading institutions, including Cambridge Business Academy’s online MBA and DBA programs. Position Overview We are seeking a motivated and results-driven Educational Sales Consultant to join our team in Doha. The role focuses on student recruitment for accredited MBA and DBA programs, offering a rewarding career in the higher education sector. What We Offer Competitive salary package with performance-based incentives Attractive commission structure tied to student enrollments Opportunity to represent globally accredited academic programs A professional, dynamic, and growth-oriented environment with career development opportunities Key Responsibilities Engage prospective students through calls, meetings, and structured follow-ups Present the value of Cambridge Business Academy’s programs and explain program benefits Leverage British Eagles’ AACSB membership to build trust and credibility Guide students through the full admissions process with clarity and professionalism Maintain accurate student lead records using the CRM system Collaborate with the wider sales and admissions team to achieve enrollment targets Requirements Minimum 3 years’ experience in sales, student recruitment, or B2C telesales Strong sales and negotiation skills with a proven track record of achieving targets Excellent command of English (spoken and written); Arabic is a plus Strong communication, persuasion, and relationship-building skills Ability to work independently and thrive in a fast-paced environment Bachelor’s degree in Business, Marketing, Education, or a related discipline Industry Education