Curriculum Developer Jobs

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carefully analyze possible software and application program changes to ensure congruence with the Group’s long<br><br>term planning and approved strategy.<br><br> Design, implement, document and develop applications as per the specified budget and plan. Implements KPI’s and best practices for In-House and Distributed Applications System Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the concerned business for their information requirements and follow-up as and when required to<br><br>answer their business needs.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop new applications as per user requirements and the plan specified by the designated systems analysts. Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced. Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral<br><br>equipment are responding to a program's instructions.<br><br> Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert<br><br>them into a series of instructions coded in a computer language.<br><br> Perform systems analysis and programming tasks to maintain and control the use of system’s software. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Comply with existing standards and policies as set by the Group’s management. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard Learning & Knowledge: Fully understand user requirements as provided by the business analysts. Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application. Possess and implement the development life cycle followed with in the Group. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education/Experience Requirements<br><br> Bachelor’s degree in Computer Science. At least 8 years’ experience in financial services with a specialization in web or mobile application development. Knowledge in . Net and Oracle PL/SQL Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements. Ability to design secure, highly scalable, end-to-end software solutions for complex implementations. Training courses and certification in systems technology, programming and banking software. Specific courses in IT security Architecture for web applications.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates QID (Back and Front) Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Responsibilities<br><br> * Identify and secure new distribution channels, strategic partnerships, and business alliances to expand market coverage.<br> * Develop and execute business development strategies aligned with the company's commercial objectives, portfolio expansion plans, and principal requirements.<br> * Analyze market trends, competitor activities, customer needs, and emerging technologies to identify growth opportunities and enhance market positioning.<br> * Build and maintain strong relationships with international principals and suppliers to support portfolio development, product registration, business planning, and commercial growth.<br> * Build, develop and maintain strong relationships with key opinion leaders (KOLs), healthcare professionals, clinic owners, procurement teams, distributors, and strategic partners.<br> * Drive sales growth across the pharmaceutical and aesthetic product portfolio by achieving revenue, profitability, and market share targets.<br> * Identify opportunities to improve customer experience, business processes, and commercial effectiveness through continuous improvement initiatives.<br> * Identify, evaluate, and pursue new business opportunities within the pharmaceutical and medical aesthetics sectors, including hospitals, clinics, aesthetic centers, dermatology practices, plastic surgery clinics, pharmacies, and healthcare institutions.<br> * Lead product launch strategies and commercialization plans in collaboration with Marketing, Medical Affairs, Regulatory Affairs, and Supply Chain teams.<br> * Prepare and deliver compelling business presentations, product demonstrations, and commercial proposals to healthcare professionals and decision-makers.<br> * Prepare monthly business development reports covering sales performance, customer acquisition, pipeline status, market intelligence, and revenue forecasts.<br> * Perform other department duties related to his/her position as directed by the Head of the Department.<br> * Collaborate with internal stakeholders to ensure timely product availability, regulatory compliance, pricing alignment, and successful customer onboarding.<br> * Develop and maintain a comprehensive understanding of the pharmaceutical and aesthetics portfolio, including product positioning, clinical evidence, market dynamics, and competitive advantages.<br> * Gather and communicate customer feedback, competitor intelligence, and market insights to senior management to support strategic decision-making and portfolio expansion.<br> * Maintain accurate and up-to-date customer records, sales activities, and opportunity tracking within the CRM system.<br> * Manage the sales pipeline, customer opportunities, forecasting, and business development activities to ensure consistent achievement of KPIs.<br> * Organize and support product launches, scientific meetings, workshops, conferences, and educational programs to increase product awareness and customer engagement.<br> * Participate in tender submissions, commercial negotiations, pricing discussions, and contract management where applicable.<br><br>Qualifications<br><br>Biomedical Engineering or a closely related field.<br>Skills<br><br> * Adaptability to a fast-paced and dynamic work environment.<br> * Creative mindset and ability to think outside the box.<br> * Demonstrated leadership and team management abilities.<br> * Excellent communication and presentation abilities.<br> * Proficiency in standard office software (e.g., Microsoft Office suite).<br> * Strong project management and organizational skills.<br> * Strong strategic thinking and analytical skills.<br><br>Experience<br><br> * Qatar, GCC<br> * Prior experience in managing sales teams in the medical services sector with primary focus on generating revenue and successful leads (medical equipment, hospital project related)<br> * Minimum 7 years relevant experience<br><br>Education<br><br> * Relevant College or University qualification to min Bachelor's level<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">* Identify and secure new distribution channels, strategic partnerships, and business alliances to expand market coverage.<br> * Develop and execute business development strategies aligned with the company's commercial objectives, portfolio expansion plans, and principal requirements.<br> * Analyze market trends, competitor activities, customer needs, and emerging technologies to identify growth opportunities and enhance market positioning.<br> * Build and maintain strong relationships with international principals and suppliers to support portfolio development, product registration, business planning, and commercial growth.<br> * Build, develop and maintain strong relationships with key opinion leaders (KOLs), healthcare professionals, clinic owners, procurement teams, distributors, and strategic partners.<br> * Drive sales growth across the pharmaceutical and aesthetic product portfolio by achieving revenue, profitability, and market share targets.<br> * Identify opportunities to improve customer experience, business processes, and commercial effectiveness through continuous improvement initiatives.<br> * Identify, evaluate, and pursue new business opportunities within the pharmaceutical and medical aesthetics sectors, including hospitals, clinics, aesthetic centers, dermatology practices, plastic surgery clinics, pharmacies, and healthcare institutions.<br> * Lead product launch strategies and commercialization plans in collaboration with Marketing, Medical Affairs, Regulatory Affairs, and Supply Chain teams.<br> * Prepare and deliver compelling business presentations, product demonstrations, and commercial proposals to healthcare professionals and decision-makers.<br> * Prepare monthly business development reports covering sales performance, customer acquisition, pipeline status, market intelligence, and revenue forecasts.<br> * Perform other department duties related to his/her position as directed by the Head of the Department.<br> * Collaborate with internal stakeholders to ensure timely product availability, regulatory compliance, pricing alignment, and successful customer onboarding.<br> * Develop and maintain a comprehensive understanding of the pharmaceutical and aesthetics portfolio, including product positioning, clinical evidence, market dynamics, and competitive advantages.<br> * Gather and communicate customer feedback, competitor intelligence, and market insights to senior management to support strategic decision-making and portfolio expansion.<br> * Maintain accurate and up-to-date customer records, sales activities, and opportunity tracking within the CRM system.<br> * Manage the sales pipeline, customer opportunities, forecasting, and business development activities to ensure consistent achievement of KPIs.<br> * Organize and support product launches, scientific meetings, workshops, conferences, and educational programs to increase product awareness and customer engagement.<br> * Participate in tender submissions, commercial negotiations, pricing discussions, and contract management where applicable.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p>Our Team:- <br> <br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. <br>&nbsp;<br>Who We Look For: <br>&nbsp;<br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.&nbsp;</p><br><br><p>Job Description:<br>&nbsp;</p><br><br><br><p><b><u>Key Responsibilities:&nbsp;</u></b></p><br><br><ul><li><p>To Supervise children at all times.</p><br><br></li><li><p>To develop and implement activities for the children.</p><br><br></li><li><p>To plan and develop activities and programs consistent with the child’s development. </p><br><br></li><li><p>Design kids birthday packages and any other kids events (Easter, Christmas).</p><br><br></li><li><p>To conduct inventory of kids toys, games etc.</p><br><br></li><li><p>To Work as a member of a team and share with the other members of the team relevant information about the kids club. </p><br><br></li><li><p>To Work within the policies and procedures.</p><br><br></li><li><p>To participate in the weekly staff meetings.&nbsp;</p><br><br></li><li><p>To ensure high standards of cleanliness and hygiene are maintained.</p><br><br></li><li><p>To ensure that all toys and objects are safe and clean.</p><br><br></li><li><p>To establish a rapport with guests and residents, providing guest recognition and good customer relationships.</p><br><br></li><li><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><br><br></li><li><p>Be responsible for equipment, products, cleanliness and hygiene of the treatment areas.</p><br><br></li><li><p>To monitor and assist with all children’s activities that are part of the kids club activities.</p><br><br></li><li><p>Plan and execute safe, fun-filled and educational daily scheduled programs for guests ranging in ages from 5 to 12.</p><br><br></li><li><p>Prepare the KFAS facility on a daily basis to handle a minimum of 5 children.</p><br><br></li><li><p>React to changes in scheduling, weather or number of children with prepared backup plan.</p><br><br></li><li><p>Arrange for food from In Villa Dining as required by guests. Assist with the service.</p><br><br></li><li><p>Converse with guests and answer questions regarding the resort.</p><br><br></li><li><p>Provide orientation of KFAS facility, and when available, of the Spa and wellness Center.</p><br><br></li><li><p>Promote and up sell excursions to guests, customizing where necessary to meet guest needs.</p><br><br></li><li><p>Execute the tasks of a Wellness agent, Kid’s Club, or Fitness Attendant as needed.</p><br><br></li></ul><br><p>Desired Skills &amp; Qualifications:</p><br><br><ul><li><p>Minimum of 2 to 3 years’ experience in a similar position</p><br><br></li><li><p>Preferably in an international, luxury five-star hotel</p><br><br></li><li><p>English - excellent communication skills</p><br><br></li></ul><br><p>Our Offering:- </p><br><br><p>Opportunities to build a successful career with global potential <br>Unique strong culture - diversity of 50 different nationalities <br>Living accommodation in a high quality, well-resourced apartment　<br>Excellent Training and Development opportunities<br>Employee Recognition Programs​<br>Complimentary nights at FS Hotels Worldwide&nbsp;<br>Paid annual home leave tickets <br>Complimentary meals in employee restaurants <br>Free transportation to work <br>Medical coverage </p><br><br><p>&nbsp;Work Authorization:- </p><br><br><p>Hotel will apply for the work authorization for a successful candidate.　</p><br><br><p>&nbsp;Learn more about employment with Four Seasons:-<br> <br>You could also learn more about employment with Four Seasons via the following channels: <br>https://www.facebook.com/FourSeasonsJobs <br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts <br>http://jobs.fourseasons.com <br>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br> </div>

Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Vice President- Technology Risk <br>Job Summary We are seeking an experienced Technology Risk Vice President to strengthen and enhance Lesha Group’s cybersecurity risk management and assurance capabilities across its business entities and technology environments.<br>The role will be responsible for conducting and overseeing cybersecurity risk assessments, evaluating the effectiveness of security controls, performing cybersecurity assurance and compliance reviews, monitoring technology and cyber risk exposure, and supporting the remediation of identified vulnerabilities, control deficiencies, and emerging threats. The position will also contribute to the ongoing enhancement of the Group’s cybersecurity governance, risk management, and regulatory compliance framework.<br>The successful candidate will possess a strong blend of cybersecurity risk management, security assurance, and technical security expertise, with the ability to assess complex technology environments and engage effectively with business stakeholders, technology teams, project managers, third-party service providers, auditors, and regulatory authorities to strengthen the Group’s overall cyber resilience and risk posture.<br>Key Responsibilities Security Architecture & Technology Risk Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br>Cloud, AI & Emerging Technology Security Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br>Application Security & Dev Sec Ops Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br>Vulnerability & Security Testing Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br>Security Operations & Incident Management Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br>Cybersecurity Governance, Risk & Compliance Support Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group's cybersecurity maturity and control environment.<br>Preferred Certifications OSCP - Offensive Security Certified Professional CEH - Certified Ethical Hacker CHFI - Computer Hacking Forensic Investigator CISSP - Certified Information Systems Security Professional CISM – Certified Information Security Manager<br>Educational Qualifications Required Bachelor or Master degree in Computer or IT or any related fields<br>Experience Requirements More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br>Technical and Professional Skills Required Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br>Key Competencies Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.

???? Welcome to Your Next Adventure!<br><br>We are looking for a strategic and driven Senior Product Manager to own Search across Snoonu's super app. Search is a shared, cross-vertical service — powering discovery across food, groceries, and every category on the platform. You will be the single owner of our search infrastructure, working at the intersection of relevance engineering, UX, and business performance to ensure customers find exactly what they're looking for, every time.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Search product end-to-end — define the vision, strategy, and roadmap for Snoonu's shared search service, used across all verticals (food, grocery, retail, and beyond). Drive relevance and discovery — continuously improve ranking logic, query understanding, and search pipelines to maximize result quality and conversion. Lead cross-vertical collaboration — act as the central point of contact between vertical product teams, engineering, data, and design to ensure search serves the needs of every business line without fragmentation. Experiment relentlessly — design and run A/B tests on ranking strategies, UI treatments, and query understanding to make evidence-based improvements to relevance and findability. Define and track search KPIs — own metrics such as zero-result rate, click-through rate, search-to-order conversion, and query abandonment; use them to diagnose issues and prioritize the roadmap. Manage the search platform — oversee index architecture, faceting strategy, personalization features, and API integrations; coordinate with engineering on ingestion pipelines and real-time catalog syncs. Translate business needs into search logic — work with commercial and ops teams to support merchandising, promotions, and vendor-boosting use cases within the relevance framework. Stakeholder communication — articulate search performance and strategic direction clearly to senior leadership and vertical teams alike. Mentor and scale — share search product expertise across the broader PM team and help establish best practices for experimentation and data-driven iteration.<br><br>????‍♂️ The Magic You Bring<br><br>Experience: 5+ years in product management, with meaningful experience owning a search, discovery, or catalog product. Search platform expertise: Hands-on experience configuring and managing an enterprise search platform — including relevance tuning, indexing strategies, and personalization features. Search domain knowledge: Solid understanding of information retrieval concepts — ranking, NLP, tokenization, synonyms, faceted search, and merchandising rules. Data-driven: Proficient in analyzing search analytics, running A/B tests, and translating funnel metrics into product decisions. Cross-functional operator: Proven ability to manage a shared platform used by multiple teams with competing priorities — strong stakeholder management and clear prioritization frameworks. Agile Expertise: Strong background in Agile practices and Scrum methodologies. Communication Skills: Able to convey complex relevance concepts to both technical engineers and non-technical business stakeholders. Adaptability: Comfortable in a fast-moving, multi-vertical environment where requirements evolve quickly. Educational Background: Degree in Engineering, Computer Science, Management, or a related field. Language Proficiency: Fluency in English is essential; Arabic is a plus.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Vice President- Technology Risk <br>Job Summary We are seeking an experienced Technology Risk Vice President to strengthen and enhance Lesha Group’s cybersecurity risk management and assurance capabilities across its business entities and technology environments.<br>The role will be responsible for conducting and overseeing cybersecurity risk assessments, evaluating the effectiveness of security controls, performing cybersecurity assurance and compliance reviews, monitoring technology and cyber risk exposure, and supporting the remediation of identified vulnerabilities, control deficiencies, and emerging threats. The position will also contribute to the ongoing enhancement of the Group’s cybersecurity governance, risk management, and regulatory compliance framework.<br>The successful candidate will possess a strong blend of cybersecurity risk management, security assurance, and technical security expertise, with the ability to assess complex technology environments and engage effectively with business stakeholders, technology teams, project managers, third-party service providers, auditors, and regulatory authorities to strengthen the Group’s overall cyber resilience and risk posture.<br>Key Responsibilities Security Architecture & Technology Risk Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br>Cloud, AI & Emerging Technology Security Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br>Application Security & Dev Sec Ops Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br>Vulnerability & Security Testing Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br>Security Operations & Incident Management Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br>Cybersecurity Governance, Risk & Compliance Support Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group's cybersecurity maturity and control environment.<br>Preferred Certifications OSCP - Offensive Security Certified Professional CEH - Certified Ethical Hacker CHFI - Computer Hacking Forensic Investigator CISSP - Certified Information Systems Security Professional CISM – Certified Information Security Manager<br>Educational Qualifications Required Bachelor or Master degree in Computer or IT or any related fields<br>Experience Requirements More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br>Technical and Professional Skills Required Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br>Key Competencies Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.

Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Vice President- Technology Risk <br>Job Summary We are seeking an experienced Technology Risk Vice President to strengthen and enhance Lesha Group’s cybersecurity risk management and assurance capabilities across its business entities and technology environments.<br>The role will be responsible for conducting and overseeing cybersecurity risk assessments, evaluating the effectiveness of security controls, performing cybersecurity assurance and compliance reviews, monitoring technology and cyber risk exposure, and supporting the remediation of identified vulnerabilities, control deficiencies, and emerging threats. The position will also contribute to the ongoing enhancement of the Group’s cybersecurity governance, risk management, and regulatory compliance framework.<br>The successful candidate will possess a strong blend of cybersecurity risk management, security assurance, and technical security expertise, with the ability to assess complex technology environments and engage effectively with business stakeholders, technology teams, project managers, third-party service providers, auditors, and regulatory authorities to strengthen the Group’s overall cyber resilience and risk posture.<br>Key Responsibilities Security Architecture & Technology Risk Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br>Cloud, AI & Emerging Technology Security Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br>Application Security & Dev Sec Ops Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br>Vulnerability & Security Testing Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br>Security Operations & Incident Management Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br>Cybersecurity Governance, Risk & Compliance Support Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group's cybersecurity maturity and control environment.<br>Preferred Certifications OSCP - Offensive Security Certified Professional CEH - Certified Ethical Hacker CHFI - Computer Hacking Forensic Investigator CISSP - Certified Information Systems Security Professional CISM – Certified Information Security Manager<br>Educational Qualifications Required Bachelor or Master degree in Computer or IT or any related fields<br>Experience Requirements More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br>Technical and Professional Skills Required Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br>Key Competencies Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> General information <br> Organisation About SPIE Global Services Energy <br> <br>As an international subsidiary of the SPIE Group present in around 30 countries in Europe, Africa, Asia Pacific, the Middle East and Americas, SPIE Global Services Energy operates across the entire energy production infrastructure value chain, from design to maintenance. SPIE Global Services Energy relies on an extensive local network to quickly deploy resources and meet its customers' needs in the safest possible conditions. <br> <br>Drawing on the expertise of its 5,000 employees, SPIE Global Services Energy helps players in the oil, gas and renewable energies industries improve the technical performance of their infrastructure, increase their energy efficiency and reduce their carbon footprint. <br> <br>With 55,000 employees and a strong local presence, SPIE group achieved in 2025 consolidated revenue of €10.4 billion and consolidated EBITA of €793 million.&nbsp;&nbsp; <br> Reference 2026-44218&nbsp;&nbsp; <br> <br> Area activity <p>Mechanical, HVAC and Electrical Services</p><br><br>Position description Job title <p>Mechanical Supervisor (PRV ) M/F </p><br><br> Contract type <p>Fixed-term-contract</p><br><br> Contractual hours <p>Full time</p><br><br> Contract duration <p>5 years</p><br><br> Job description <br><br><p>We currently have an opportunity within SPIE Global Services Energy, Qatar, for a:</p><br><br><p><strong>Mechanical Supervisor (PRV )&nbsp;</strong></p><br><br><br><p>Duties and Responsibilities</p><br><br><p>• Reports to the nominated Qatargas Maintenance Supervisor.<br>• Ensure compliance at all times with Qatargas Permit to work procedure, safety procedure, Environmental Health, Safety and security procedures, as well as occupational health and safety regulations.<br>• Conducts toolbox talk for maintenance crew and ensure safety measures are in place as stipulated in Job Safety Assessment prior to starting the job.<br>• Observe safety hazards, unsafe condition and near miss and report as per reporting procedure.<br>• Directs and provide close onsite supervision of all Mechanical maintenance jobs performed by the technicians in the assigned area within Qatargas facilities.<br>• Manages the operation of Tool Store ensuring that consumables are regularly reordered and refurbished and damaged tools are replaced promptly.<br>• Participates in the execution of major maintenance and main shutdowns. This includes highlighting specific items of equipment/spare parts which require Maintenance Workshop involvement, assessing resources, material and logistic requirements.<br>• Quality Control Measures for all Maintenance-related activities using checklist.<br>• Organizing skills to form a team of Valve technicians during any major Shutdowns and Turnarounds<br>• Capable of understanding valve data sheets, assembly drawings and cross sectional drawings.<br>• Capable of understanding control valve testing procedure as per leakage class<br>• Identification of Spare parts and prioritization, and Select the right size &amp; types of tools.</p><br><br><p>• Direct Mechanical maintenance related works, provide routine onsite supervision, checks work progress of subordinates and provide guidance / direction to technician in solving complex problem.<br>• Review work notifications, plans execution, manages work orders and ensures PPM compliance and records are updated in SAP, filed &amp; signed as appropriate.<br>• Co-ordinates remedial actions for faults encountered. This includes participating in diagnosis and repair of faults and breakdowns.<br>• Participates in the review of Preventive Maintenance program and recommends necessary changes based on maintenance history.<br>• Prepares records of validation data and details of maintenance activities updates system as required.<br>• Compiles and submits reports on incidents and failure investigations as and when required.<br>• Ensure all tools and test equipment is available for fieldwork team to execute the daily activities.<br>• Evaluates and reports on maintenance needs and priorities in his area of responsibility.<br>• Participate in Bad Actor and Root Cause Failure Analysis and make recommendations for improvement.<br>• Ability to understand technical &amp; maintenance problems and develop a structured work pack, plan and execution</p><br><br> <br> Profile <br><p>Experience, Knowledge and skills</p><br><br><p><br>Educational Qualifications: Minimum Higher Secondary School Education plus a three-year technical<br>diploma (HNC, HND or equivalent) in Mechanical from a recognized institution.<br>Relevant Work Experience: Minimum of 10 years of maintenance experience with at least 5 years supervisory level on field equipment in diversified oil &amp; gas processing or petrochemical plants. PRV workshop Experience is Mandatory.<br>Computer Skills: Computer literate with knowledge of SAP and commonly used Microsoft business software packages required.<br>English Language Skills: Good written and oral communication skills in English.<br>Certification: Certificate from a specialist Bolting Company as a Torque machine operator.</p><br><br><p><br>Job Specific Requirements:<br>• Good knowledge and troubleshooting of Mechanical, pneumatic, hydraulic systems.<br>• Experience and knowledge in the troubleshooting, maintenance, overhaul, temporary repairs and commissioning stationary equipment such as Vessels, Columns, Heat Exchangers, Steam Traps, Piping Systems, Process Valves, Conveyor Belt System, Filters, etc.<br>• Good knowledge in Rotating equipment such as turbo-machinery maintenance and troubleshooting on gas and steam turbines, compressors (centrifugal and reciprocating), pumps, mechanical seals, gear box, fans and blowers and other machinery related equipment / devices such as gearbox, etc.<br>• Able to carry out measurements, rotating equipment alignment (dial &amp; laser). Sufficient experience &amp; knowledge in vibration measurement, gas turbine &amp; compressor anti-surge systems.<br>• Should be able to understand Piping &amp; Instrumentation Diagrams, Data Sheets, Process Flow Diagrams, Loop Drawings and Cause &amp; Effect, Function Block &amp; Ladder Logic Diagrams.<br>• Familiar with a permit to work system and LOTO and temporary defeat system procedures.<br>• Good adaptability to multinational environment with wide exposure to various cultures and customs.<br>• A strong focus on safety is paramount and practical knowledge of permit to work systems and lock out procedures applicable to LNG / Petrochemical plants is required.<br>• Familiar with and experienced in working with H2S rich process.</p><br><br> <br>Working at SPIE What can we offer you? <br><p>We offer long-term contract with attractive daily rate, insurance coverage, transportation &amp; expat standard accommodation</p><br><br> <br>Position location Location <br> RAS LAFFAN <br>Candidate criteria Minimum level of experience required <p>10 years or more</p><br><br> Required authorisations <br><p>NA</p><br><br> <br> Languages <p>English (C-Professional working proficiency)</p><br><br>Our ambition Combining our differences <br><p>SPIE Global Services Energy is committed to promote diversity. This position is opened to people with disabilities.</p><br><br> <br> <br><br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for helping in conducting/managing the compliance function for the Group’s domestic Strategic and supervisory activities on a pro-active basis covering both Business and Regulatory domestic activities of all Business divisions & Subsidiaries operating in the State of Qatar. All efforts should be made to identify and assess the compliance risks associated with domestic activities of Business and Operations divisions & Local Subsidiaries in light of applicable regulations of QCB, QFMA, QFCRA, QE and any other applicable statutory requirements, Group policies/procedures and industry standards and best practices<br><br>Main Responsibilities<br><br>Shareholder & Financial<br><br>Assist in identifying and assess the Regulatory Compliance risk involved in the activities of Business and Operations divisions & Local Subsidiaries conducted by QNB Group in the state of Qatar and provide the strategic and supervisory vision and directions and solutions to both Domestic and Operations regulatory compliance departments and thereby reduce the risk of regulatory sanctions, which could result in financial losses/penal actions and the associated damage of reputation of QNB Group Assist in promoting cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Implements KPI’s and best practices for Senior Associate, Domestic Operations & Support Regulatory Compliance Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. <br><br>Customer (Internal & External)<br><br>Assist the senior manager Strategy and Supervision in Setting-up the compliance strategy for the domestic activities including both Business and Operations. Assist the Senior manager Strategy and Supervision in identifying the strategic issues and the related solutions resulting from the performance of the tasks/activities as per the Group’s annual compliance plan for the domestic activities of Business and Operations divisions & Local Subsidiaries to provide assurance to the Group Board Audit & Compliance Committee, the Board and Executive Management on the adequacy and effectiveness of the policies, procedures systems and controls in place to ensure compliance with the relevant laws/ regulations impacting the domestic activities of Group’s Business divisions & Subsidiaries Assist in Providing timely feedback and support to the VP Domestic Compliance Strategy and Supervision and the EVP Domestic Compliance on ad hoc matters, short or mid-terms projects to achieve the Group Compliance objectives as and when directed. Participate in managing, guiding and instructing all direct report staff to ensure meeting individual and departmental objectives and monitor their compliance with internal policies, rules and code of ethics and conduct. Assist to provide all the necessary support to Group Compliance business & Operations departments to achieve their objectives related to the domestic activities in line with the regulatory requirements as and when required. Assist to Provide information/inputs with regards to the Strategic plans on the domestic activities of Group’s Business and operations Divisions & Local Subsidiaries to the VP Domestic Compliance Strategy and Supervision, the EVP Domestic Compliance and to the Group Chief Compliance Officer in the former’s absence to resolve the related strategic queries/issues raised by the regulatory authorities including but not limited to the following:Qatar Central Bank. Qatar Financial Market Authority Qatar Exchange. Qatar Financial Centre Regulatory Authority. Other government bodies in Qatar like Ministries and General Authorities. On quarterly basis, collect/provide input data and information of the strategic activities performed related to all Business and operations divisions & Local Subsidiaries to the Chief Domestic Compliance in order to construct Management reports by the Group Chief Compliance Officer to the Group Board Audit and Compliance Committee and Executive Management. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. <br>Internal (Processes, Products, Regulatory)<br><br>Participate in building and maintaining the Compliance Self-Assessment Framework related to Qatar operations and activities. Participate in building the Compliance annual and Strategic Training and Awareness Plans, materials and technologies. Assist in establishing the Risk Mapping register and update it periodically. Participate in preparing the Compliance Annual and Mid-Term plan. Assist to build the new methodologies and automated tools related to the Compliance Self-Awareness Questionnaires. Participate in the periodic review the compliance strategy based on the most recent risk assessments and change in priorities. Assisting in build and enhance the outsourcing framework and establish the key control monitoring tools and checklists covering this function. Assist the senior analyst to assess and evaluate QNB Divisions & Local Branches considering the yearly KPIs related to Group Compliance. Assist in performing regular and comprehensive compliance risk assessment for all domestic activities of Business and Operations divisions and high-level assessment of the domestic subsidiaries to provide inputs to the annual Group Compliance plan. Assist to execute approved Group compliance annual plan related to the strategic initiatives within Business and Operations divisions & Subsidiaries and inform the senior analyst Strategy and Supervision of any deviation of meeting the assigned target dates along with the reasons for the deviations. Participate to provide, as and when required, impact assessment studies on the domestic activities of business and Operations divisions & Local subsidiaries of QNB Group due to new laws and regulatory requirements issued/received. Assist to Review the compliance-monitoring program developed for domestic activities and subsidiaries in light of regulatory changes and applicable best practices. Participate in promoting employees awareness of compliance issues by conducting in-house trainings in conjunction with Training Department for all employees with aim to promote an effective bank-wide compliance culture and educates/encourages managers and staff to be aware of the benefits of ethical conduct and compliance. Participate in the development of training materials/programs (both in English and Arabic) with focus on the domestic compliance issues such as but not limited to Code of Ethics, the concept of “Chinese Walls” and “Whistle Blowing” to prevent insider trading, fraud in addition to fostering the concept of “need to know” to manage “Conflict of Interest”. Assist in updating the Group Compliance policy manual/ charter in light of changes in regulatory requirements affecting the domestic activities of Group’s business divisions & Subsidiaries, by provision of relevant inputs to the incumbent’s superiors. Participate in the implementation of new systems to enhance/augment the Group’s compliance efforts, and subsequent enhancements to the same, in conjunction with the vendor support team and the Group’s IT personnel. Support the VP Domestic Compliance Strategy and Supervision, the VP Domestic Business Regulatory Compliance and the VP Domestic Operations Regulatory Compliance and their teams and act as a backup in their absence as and when required. Participate in special assignments, projects and investigations as and when required. Submit draft reports to VP of Domestic Compliance Strategy, Supervision, and Chief Domestic Compliance on the activities performed within the division. Assist the VP of Domestic Compliance Strategy and Supervision in managing the affairs of the Domestic Compliance function. <br><br>Learning & Knowledge<br><br>Maintain very good understanding of all relevant laws, regulations, policies/ procedures and applicable best practices pertaining to the domestic activities of Group’s Business divisions & Subsidiaries. Be fully aware and up-to-date on all Central Bank & Financial Market Authority rules and regulations, maintain register for laws and regulation, and ensure they are reflected in the related policies and procedures as appropriate. Diverse knowledge of Corporate, Retail, Private and Investment Banking and familiar with the Mutual Funds, Investment Products, Financial Services (Brokerage, Custody, Advisory, Managing Investment and Issuance). Sound knowledge of the objectives, main roles, and prudential controls of the regulatory authorities mainly QCB, QFMA and QFCRA in addition to the regulatory framework and structure, relationship and regulatory environment in the state of Qatar. <br><br>Legal, Regulatory, And Risk Framework Responsibilities<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. <br><br>Other<br><br>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br>Bachelor degree with professional qualifications such as /CIA/CCO/CISI. A minimum of 2 years’ experience in a major banking institution or in a consultancy firm. Generation and application of unique business insights and opportunities. Have a great capacity for both analysis and synthesis. Sound interpretation ability of the banking and financial services laws and regulations Good oral and written communication skills (including reports/letters writing) in English and Arabic. Ability to analyse the impact of changes in the relevant regulations on the Group’s compliance risk profile for domestic activities of Business divisions & Subsidiaries. Good judgments and criticism abilities with abilities to drive solutions that serves the domestic business divisions and subsidiary’s needs. Ability to identify and render advice on compliance related issues pertaining to the Group’s domestic activities of Business and Operations divisions & Subsidiaries. Ability to ensure complete and proper implementation of QCB,QFMA,QFCRA regulations and other relevant regulatory pronouncements. Ability to build and maintain good relationship with Business divisions, Subsidiaries and regulatory authorities. Sound knowledge of investment and banking policies, procedures, corporate governance regulations and best practice pertaining to compliance, to the extent these relate to the domestic activities of the Group’s divisions & Subsidiaries. Personal integrity and self-management. Self-starter with project management skills. Literate with MS Office; Professional in Access, Excel, Word and Power Point<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

Office Manager – Group CEO Office<br>Job Purpose The Office Manager - Group CEO Office is responsible for the efficient management and administration of the Group CEO's Office, ensuring seamless executive support, operational excellence, and effective coordination across the Group's businesses and senior leadership teams. The role serves as a strategic liaison between the Group CEO, Board Members, Executive Management, external stakeholders, and various business units, maintaining the highest standards of professionalism, confidentiality, governance, and organizational effectiveness. The incumbent will oversee executive office operations, manage high-priority initiatives, coordinate Board and Executive Committee activities, and ensure the smooth execution of administrative, communication, and operational functions within the CEO Office.<br>Key Responsibilities Executive Office Management Lead and manage the day-to-day operations of the Group CEO Office, ensuring efficiency, professionalism, and service excellence. Establish and maintain best-in-class executive office systems, processes, and administrative procedures. Manage the Group CEO's schedule, priorities, executive calendar, meetings, travel arrangements, and strategic engagements. Ensure effective coordination of executive correspondence, reports, presentations, and confidential documentation. Maintain strict confidentiality regarding strategic, commercial, financial, and organizational matters.<br>Executive & Board Coordination Coordinate Board meetings, Executive Committee meetings, leadership forums, and strategic business reviews. Prepare meeting agendas, briefing materials, presentations, minutes, and action trackers. Monitor follow-up actions arising from Board and Executive Management meetings and ensure timely closure. Support governance requirements through accurate document management and record keeping. Facilitate communication between the Group CEO, Board Members, Executive Leadership Team, and subsidiary businesses.<br>Stakeholder Management Serve as a key point of contact between the Group CEO Office and internal and external stakeholders. Build strong working relationships with senior executives, government authorities, business partners, investors, consultants, and service providers. Manage high-level communications and ensure timely responses to executive requests and business priorities. Coordinate VIP visits, executive events, strategic meetings, and official engagements.<br>Office Administration & Operations Oversee administrative support functions within the CEO Office. Manage office resources, contracts, inventory, facilities requirements, and operational expenditures. Monitor budgets and ensure adherence to company financial and procurement policies. Ensure office facilities, systems, and equipment remain fully operational and aligned with executive office standards. Implement continuous improvement initiatives to enhance efficiency and service quality.<br>Executive Reporting & Documentation Consolidate reports from various business units for Group CEO review. Track strategic initiatives, key performance indicators, and executive action plans. Prepare executive dashboards, briefing notes, presentations, and management reports. Maintain organized records, filing systems, contracts, and confidential documentation.<br>Team Leadership Supervise and develop executive assistants, coordinators, reception, and administrative personnel supporting the CEO Office. Set performance standards and ensure delivery of high-quality administrative support services. Foster a culture of accountability, professionalism, collaboration, and continuous improvement. Coach, mentor, and develop team capabilities.<br>Compliance, Risk & Governance Ensure adherence to company policies, governance frameworks, and regulatory requirements. Maintain document control standards and executive office compliance procedures. Support internal audits, compliance reviews, and governance initiatives. Identify operational risks within the CEO Office and implement appropriate mitigation measures.<br>Digital Transformation & AI Enablement Leverage digital tools, automation technologies, and AI-driven solutions to improve executive office productivity. Champion modern workplace practices and technology adoption within the CEO Office. Utilize ERP, reporting, and collaboration platforms to support business decision-making and information management.<br>Health, Safety & Sustainability Promote compliance with company HSE policies and procedures. Support corporate sustainability, governance, and operational excellence initiatives. Participate in safety awareness and risk management activities as required.<br>Candidate Profile Education Bachelor's Degree in Business Administration, Management, Corporate Communications, Public Administration, or related discipline. Master's Degree is preferred.<br>Experience Minimum 10-15 years of professional experience in Office Management, Executive Administration, Corporate Services, or Executive Office Operations. Minimum 5 years supporting C-Suite executives, Chairman's Office, CEO Office, or Board-level leadership. Experience within large diversified groups, family offices, holding companies, multinational organizations, or government-related entities preferred. GCC experience is highly desirable.<br>Knowledge & Skills Executive Office Management Board & Corporate Governance Coordination Strategic Planning Support Stakeholder & Relationship Management Executive Communications Corporate Administration Business Reporting & Presentations Records and Document Management Budget Administration Event & Protocol Management Project Coordination Business Continuity & Risk Awareness ERP Systems (SAP preferred) Microsoft Office Suite (Advanced) AI and Digital Productivity Tools Fluent English (written and verbal) Arabic language is an advantage<br>Competencies Executive Presence: Demonstrates professionalism, diplomacy, discretion, and confidence when engaging with senior stakeholders. Confidentiality & Integrity: Handles highly sensitive commercial and strategic information with the utmost discretion. Leadership: Provides direction, guidance, and motivation to administrative teams while fostering a high-performance culture. Organizational Excellence: Effectively manages multiple priorities, deadlines, and complex executive activities. Strategic Thinking: Understands business priorities and proactively supports executive decision-making processes. Communication & Influence: Builds productive relationships across all organizational levels and external stakeholders. Agility & Adaptability: Responds effectively to changing priorities in a fast-paced executive environment. Attention to Detail: Maintains exceptional accuracy in documentation, reporting, scheduling, and execution. Digital & AI Fluency: Utilizes emerging technologies and AI-enabled solutions to enhance operational effectiveness.

Additional Information<br><br>Job Number 26097425<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>La mission di W Hotels è "accendere la curiosità, espandere i mondi". Siamo un luogo in cui vivere al meglio la vita. Puntiamo ad aprire porte e menti. Siamo costantemente ispirati da nuovi volti e nuove esperienze. Alla base del nostro lavoro vi è uno spirito affinato e pronto a tutto, che ci ha resi famosi per aver reinventato le regole del lusso in tutto il mondo. Whatever/Whenever è la nostra cultura e filosofia di servizio che trasforma in realtà le passioni dei nostri ospiti, per offrire tutto in ogni momento. Se hai uno spirito originale, innovativo e guardi sempre al futuro di ciò che è possibile, ti diamo il benvenuto in W Hotels. Entrando a far parte di W Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for all transactions relating to the Accounts internal and external, processes for all domestic and international retail, VIP, QNB First, Staff, and corporate accounts. The incumbent will be responsible for ensuring the adequacy of the of opening/ Amendment accounts documentation in compliance with set policies and procedures and regulatory legal form of business etc.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist in the creation of Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for all transactions related to the opening accounts Unit and monitor their achievement on periodic basis. Implements KPI’s and best practices for Senior Manager, Accounts Management role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Liaise with Relationship Managers in domestic retail, VIP, QNB First, Staff, and corporate banking to ensure that all opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the account's documents are timely received and timely Completed. Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Internal (Processes, Products, Regulatory): Sets procedures to be followed by Unit personnel in reviewing opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts in the system, ensuring all Forms and other regulatory requirements are being followed by Unit personnel. Coordinate with the Admin Services and Document Unit for the timely submission of accounts opening documents for safekeeping. Ensure opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts are received and completed performed within TAT per Application Type and Department laid down in the SLAs. Timely communicate the completion of opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the account's procedures to retail and corporate banking personnel to ensure timely customer service. Make sure all staff Attendance with direct supervision. Review documentation on all new opening accounts/ Amendment/closing/adding signature Etc. of the transactions related to the accounts to ensure proper procedures were followed and red flags were properly followed up and approved. Follow-up with the Admin Services Department to make sure to adding opening accounts/Amendment/closing/adding signature Etc. of the transaction which related to the accounts request in the Custom place to Accounts operations dept. Make sure to put opening accounts/ Amendment/closing/adding signature Etc. of the transaction which related to the accounts request in a safe place until shift to warehouse in admin Services on a weekly basis.<br><br>Continuous Improvement<br><br> Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues Learning & Knowledge: Possess superior knowledge of developments Management/ Matters related to the bank, rules, Matters relating to the audit, relationship, Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 8 years of relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will manage the overall marketing process of all treasury products to international clients (excluding MENA region). The incumbent will manage the process of generating profitable International Treasury Product sales and in creating potential for the Group as a whole to leverage additional benefit from these sales.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: </p><br><ul><li><p>Implements and leads the Group’s strategies to position its treasury as a major player in the international treasury segment. </p><br></li><li><p>Develop/ creates Key Performance Indicators (KPIs) created for the purpose of systematic performance monitoring and quality measurement purposes for the Desk and monitor their achievements. </p><br></li><li><p>Is involved in the setting and responsible for the achievement of set targets/ objectives, business growth and expansion for the International Treasury Sales Unit. </p><br></li><li><p>Implements and evaluates best practice work methods in area of responsibility to achieve optimum level of performance efficiency from the desk. </p><br></li><li><p>Implements KPI’s and best practices for Senior Vice President Treasury Sales International role. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. </p><br></li></ul><p>B. Customer (Internal &amp; External): </p><br><ul><li><p>Builds and maintains strong and effective relationships with all other related units to achieve the International </p><br></li><li><p>Treasury Sales goals/objectives. </p><br></li><li><p>Provides timely and accurate information to the external and internal auditors, the Compliance function and Group </p><br></li><li><p>Risk as and when required. </p><br></li><li><p>Maintains relationships with key International clients </p><br></li><li><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br></li><li><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Ensures compliance to the department’s policies and procedures for conducting sales calls and visits, preparing presentation on products internally and externally, maintaining the contact database and maintaining/ collating </p><br></li><li><p>MIS pertaining to profitability/ revenue. </p><br></li><li><p>Develops new international relationships, within the delegated authority, and subsequently act as the main focal point for guidance and assistance in resolution of any contentious issues arising in the course of managing international relationships. </p><br></li><li><p>Liaises with the International Corporate Banking Division to identify potential customers and to cross sell treasury services in addition to delivering requisite training to International Corporate Banking staff on the treasury products and services that are provided by the Group. </p><br></li><li><p>Maintains the database for international treasury customers, ensuring its timely update after contact with potential and current QNB customers. </p><br></li><li><p>Networks with International customers and marketing groups within and outside QNB in order to solicit customer feedback, gain market intelligence, benchmark selling techniques and enhance the Group’s profile in the market. </p><br></li><li><p>Is involved in the product development process, in coordination with the SVP, Treasury Structured Products and Derivatives. </p><br></li><li><p>Monitors and enhances the product development process, provide timely update to the EVP, Group Treasury Sales on customer needs and new market opportunities. </p><br></li><li><p>Sets meetings and visits for self and subordinates with international customers </p><br></li><li><p>Ensures that all international treasury sales team members have a constructive personal working relationship through regular planned calling, visits, entertainment etc…. with the objective that the customer is responsive to our calls and considers the Group a strategic partner when in need of treasury products and services</p><br></li><li><p>Stay abreast of market and product developments in the area and update International Treasury Sales team and superiors. </p><br></li><li><p>Manages and maintains a well-motivated, well trained, focused team with a reputation for the highest standards of professionalism and ethical behavior to ensure a good name in the market. </p><br></li><li><p>Continuous Improvement: </p><br><ul><li><p>Set examples by leading improvement initiatives through cross-functional teams ensuring successes. </p><br></li><li><p>Identify and encourage people to adopt practices better than the industry standard. </p><br></li><li><p>Continuously encourage and recognise the importance of thinking out-of-the-box within the team. </p><br></li><li><p>Encourage, solicit and reward innovative ideas even in day-to-day issues. </p><br></li></ul></li></ul><p>D. Learning &amp; Knowledge: </p><br><ul><li><p>Monitors performance of direct repartee's and guide them in managing their performance by providing appropriate feedback.</p><br></li><li><p>Identifies related areas for professional development of self and all direct reports, and act to enhance professional development of self and others.</p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field.</p><br></li><li><p>Hold meetings with staff and assess their performance and your team's overall performance on a regular basis.</p><br></li><li><p>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br></li><li><p>Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. </p><br></li></ul><p>E. Legal, Regulatory, and Risk Framework Responsibilities: </p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul><p> F. Other: </p><br><ul><li><p>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. </p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. </p><br></li><li><p>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. </p><br></li><li><p>All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelors / Masters (Masters preferred), preferably with a Major in Marketing, Banking, Finance, Accounting, </p><br></li><li><p>Economics, Business Administration or Information Technology. </p><br></li><li><p>MBA, CFA, or a related professional certification is a plus. </p><br></li><li><p>Minimum 15 years treasury sales experience, preferably with corporate sales exposure in the Gulf. </p><br></li><li><p>Excellent oral and written communication skills in English and Arabic (preferable).</p><br></li><li><p>Exceptional presentation skills. </p><br></li><li><p>Good MS Office skills (Word, Excel, PowerPoint).</p><br></li><li><p>Good knowledge of a wide range of treasury products. </p><br></li><li><p>Analytical and problem-solving skills coupled with decision making ability.</p><br></li><li><p>A strong customer service orientation with exceptional knowledge of Customer Relationship Management (CRM). </p><br></li><li><p>Must be able to work effectively under market pressures whilst maintaining risk control and limit compliance.</p><br></li><li><p>Proven marketing and sales skills. </p><br></li><li><p>Understanding of the relevant laws, regulations and practices. </p><br></li><li><p>Good interpersonal skills. </p><br></li><li><p>Ability to motivate and lead teams from diverse cultural backgrounds. </p><br></li><li><p>Undoubted ethical awareness and conscious of risks being undertaken. </p><br></li><li><p>Profit and results driven. </p><br></li></ul> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will optimize the overall procurement performance of his/her respective category. This includes, for his/her category respectively:<br><br> structuring and deploying category management practices. setting up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM. organizing Supplier Relationship Management (SRM) according to supplier criticality. supporting the SVP Procurement Category Management on end-to-end procurement process on large procurement requests. developing connections with key stakeholders.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implements KPI’s and best practices for the AVP role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank, which will be translated into the Category Strategies and performance plans. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Assist internal customers in all their procurement requests/activities and seek solution to their requests. Structure and deploy category management practices on his/her respective category: Subsegment categories and organize cross-functional working teams. Consolidate, map, and analyze the current situation on the categories in scope: past/current vendors, contracts, needs/requests, etc. Define levers of improvement (buy cheaper, buy better, buy less) in the short / medium / long term. Define and apply best practice contracting terms by category. Set up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM on his/her category: Consolidate and update active (and then preferred vendors) repository. Provide outside-in vendor market view and opportunities, lead RFI process and define with business preferred vendor lists. Define target supplier panel strategy. Organize Supplier Relationship Management on his/her category: Classify vendors according to SRM best practices and define rules of engagement. Define interactions modes between vendors and various stakeholders in QNB, and communicate to vendors. Collect vendor feedback performance from all different involved parties in QNB, and reciprocally from vendors. Organize feedback sessions with vendors and QNB stakeholders and define improvement plans if relevant. Support across the end-to-end procurement process on large procurement requests on his/her category: Source to contract: Ensure progress as per expected timing, support hurdles removal, appear as main counterpart of the purchasing entity. Procure to pay: Resolve issues with supplier in case of escalation. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide input to T&C team on procurement best practices, technical specifications and operational insights for his/her respective category in alignment with the SVP Procurement Category Management, on an ongoing basis. Support the tasks and knowledge of wider Procurement team, ensuring that effective controls and resources are available to manage and control work volumes. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ramp-up from the start on the knowledge required to succeed in the role, including but not limited to: procurement within Qatar-specific and region/GCC-specific context, and procurement & overall firm information/context for QNB, and category/supplier knowledge, extension to new categories / subcategories. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: Comply with the defined Group Procurement Policies and Procedures. Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate (Bachelors) preferably with a Major related field of study Professional accreditation related to the function is an asset. At least 10 years of relevant experience in procurement and 5 years as a Category Manager, and recognized experience on designated categories Extensive knowledge of per designated category is required. Experience in Financial Services or an adjacent sector is a plus<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>As the Head of Human Resources for Qatar, you will serve as a crucial member of the Country Management Team, acting as the strategic link between the business units and the HR function. Your role involves shaping and executing the HR agenda in Qatar, harmonizing it with the broader Group HR strategy and the specific strategic goals of the Qatar market.</span></p><br><br><p><span>You will act as the HR Subject Matter Expert for Qatar, collaborating closely with functional HR Business Partners for the Asia, Middle East (AME) region, HR Service Delivery teams, and specialists, as well as with the Country CEOs of Standard Chartered Bank Qatar. Your focus will be to ensure that Qatar-specific HR considerations are seamlessly integrated with global business and HR policies to foster a highly effective and efficient organization committed to maximizing employee performance and engagement in every interaction.</span></p><br><br><p><span>Partnering with senior leadership, business heads, functional stakeholders, and HR colleagues, you will champion sustainable business performance through innovative talent management and people strategies. You will oversee critical people processes including performance management, reward practices, resourcing efforts, and talent identification to ensure the organization meets its current and future business needs.</span></p><br><br><p><strong><span>Strategic Leadership Responsibilities</span></strong></p><br><br><ul><li><span>Lead initiatives that influence and enhance business outcomes by embedding robust HR frameworks and practices across all staff levels.</span></li><li><span>Drive the development and strengthening of Line Manager capabilities bank-wide, ensuring managers are equipped to lead, engage and support their teams effectively.</span></li><li><span>Ensure all employee-related policies and procedures adhere strictly to local labor laws and standards of fair treatment, promoting a compliant and ethical workplace environment.</span></li><li><span>Take a proactive role in advising and leading on all matters related to employee relations, ensuring issues are managed fairly and decisively to foster a positive organizational culture.</span></li></ul><br> <br><p><span><strong>Key Responsibilities</strong></span></p><br><br><ul><li><span>Develop and implement comprehensive HR strategies that align with the business objectives and enhance organizational capability in Qatar.</span></li><li><span>Collaborate with global and regional HR teams to adapt best practices to the local context, while maintaining alignment with the Group’s policies and values.</span></li><li><span>Lead talent acquisition efforts to attract, retain, and develop high-caliber individuals capable of driving business success and innovation.</span></li><li><span>Champion diversity, inclusion, and employee engagement programs, ensuring a supportive culture that embraces difference and encourages collaboration.</span></li><li><span>Monitor workforce trends and labor market developments to anticipate challenges and opportunities, implementing proactive solutions for workforce planning.</span></li><li><span>Oversee HR compliance and risk management, working with legal and compliance teams to safeguard both employee rights and the organization’s interests.</span></li><li><span>Lead coaching and development initiatives to nurture leadership and professional growth among employees at all levels.</span></li></ul><br> <br><p><span><strong>Leadership and People Management</strong></span></p><br><br><ul><li><span>Provide inspirational leadership to the HR team and broader business to foster a culture of high performance, accountability, and mutual respect.</span></li><li><span>Manage key stakeholder relationships across the business to facilitate open communication, partnership, and alignment on HR initiatives.</span></li><li><span>Promote a collaborative working environment, encouraging innovation and continuous improvement within the HR function and across the organization.</span></li><li><span>Ensure effective succession planning and talent development programs are in place to support organizational continuity and growth.</span></li></ul><br> <br><p><span><strong>Organizational Development &amp; Employee Experience</strong></span></p><br><br><ul><li><span>Drive initiatives to enhance employee experience and engagement, leveraging data insights and employee feedback to implement tailored action plans.</span></li><li><span>Lead programs supporting diversity, equity, inclusion, and belonging, ensuring the organization reflects and celebrates its diverse workforce.</span></li><li><span>Implement effective change management strategies to support organizational transformations with minimal disruption and maximum adoption.</span></li><li><span>Monitor and manage the wellbeing and mental health initiatives to provide sustained support for employee welfare.</span></li></ul><br><b>Skills and Experience</b> <br><p><span>The ideal candidate will possess the following skills and expertise:</span></p><br><br><ul><li><strong>Human Resources Consulting:</strong> Demonstrated experience advising business leaders on complex HR matters and delivering practical solutions aligned with business objectives.</li><li><strong>Influencing Through Expertise:</strong> Ability to influence stakeholders at all levels by providing credible HR insights and strategic counsel.</li><li><strong>Talent Management:</strong> Proven track record of designing and implementing talent strategies encompassing recruitment, development, retention, and succession planning.</li><li><strong>Performance Management:</strong> Expertise in managing performance frameworks that drive accountability and development, including coaching managers and employees.</li><li><strong>HR Legal and Regulatory Environment:</strong> Comprehensive knowledge of local labor laws, employment regulations, and compliance requirements pertinent to Qatar.</li><li><strong>Employee Relations:</strong> Experience leading employee relations initiatives to foster a positive work environment, managing conflicts, and ensuring fair treatment.</li></ul><br><b>Qualifications</b> <br><p><span>To be considered for this role, candidates should meet the following qualifications:</span></p><br><br><ul><li><strong>Educational Background:</strong> Bachelor’s degree in Human Resources Management, Business Administration, or a related discipline from an accredited institution.</li><li><strong>Professional Certification:</strong> A recognized HR professional qualification such as Chartered Institute of Personnel and Development (CIPD) or Society for Human Resource Management (SHRM) certification is essential.</li><li><strong>Language Proficiency:</strong> Fluency in both English and Arabic is required to effectively communicate within the diverse Qatar workforce and with regional stakeholders.</li><li><strong>Experience:</strong> Extensive experience in a senior HR role within a multinational organization, preferably in the financial services sector, demonstrating leadership and operational excellence.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

Job Summary<br><br>As the Head of Human Resources for Qatar, you will serve as a crucial member of the Country Management Team, acting as the strategic link between the business units and the HR function. Your role involves shaping and executing the HR agenda in Qatar, harmonizing it with the broader Group HR strategy and the specific strategic goals of the Qatar market.<br><br>You will act as the HR Subject Matter Expert for Qatar, collaborating closely with functional HR Business Partners for the Asia, Middle East (AME) region, HR Service Delivery teams, and specialists, as well as with the Country CEOs of Standard Chartered Bank Qatar. Your focus will be to ensure that Qatar-specific HR considerations are seamlessly integrated with global business and HR policies to foster a highly effective and efficient organization committed to maximizing employee performance and engagement in every interaction.<br><br>Partnering with senior leadership, business heads, functional stakeholders, and HR colleagues, you will champion sustainable business performance through innovative talent management and people strategies. You will oversee critical people processes including performance management, reward practices, resourcing efforts, and talent identification to ensure the organization meets its current and future business needs.<br><br>Strategic Leadership Responsibilities<br><br>Lead initiatives that influence and enhance business outcomes by embedding robust HR frameworks and practices across all staff levels. Drive the development and strengthening of Line Manager capabilities bank-wide, ensuring managers are equipped to lead, engage and support their teams effectively. Ensure all employee-related policies and procedures adhere strictly to local labor laws and standards of fair treatment, promoting a compliant and ethical workplace environment. Take a proactive role in advising and leading on all matters related to employee relations, ensuring issues are managed fairly and decisively to foster a positive organizational culture.<br><br>Key Responsibilities<br><br>Develop and implement comprehensive HR strategies that align with the business objectives and enhance organizational capability in Qatar. Collaborate with global and regional HR teams to adapt best practices to the local context, while maintaining alignment with the Group’s policies and values. Lead talent acquisition efforts to attract, retain, and develop high-caliber individuals capable of driving business success and innovation. Champion diversity, inclusion, and employee engagement programs, ensuring a supportive culture that embraces difference and encourages collaboration. Monitor workforce trends and labor market developments to anticipate challenges and opportunities, implementing proactive solutions for workforce planning. Oversee HR compliance and risk management, working with legal and compliance teams to safeguard both employee rights and the organization’s interests. Lead coaching and development initiatives to nurture leadership and professional growth among employees at all levels.<br><br>Leadership and People Management<br><br>Provide inspirational leadership to the HR team and broader business to foster a culture of high performance, accountability, and mutual respect. Manage key stakeholder relationships across the business to facilitate open communication, partnership, and alignment on HR initiatives. Promote a collaborative working environment, encouraging innovation and continuous improvement within the HR function and across the organization. Ensure effective succession planning and talent development programs are in place to support organizational continuity and growth.<br><br>Organizational Development & Employee Experience<br><br>Drive initiatives to enhance employee experience and engagement, leveraging data insights and employee feedback to implement tailored action plans. Lead programs supporting diversity, equity, inclusion, and belonging, ensuring the organization reflects and celebrates its diverse workforce. Implement effective change management strategies to support organizational transformations with minimal disruption and maximum adoption. Monitor and manage the wellbeing and mental health initiatives to provide sustained support for employee welfare.<br><br>Skills And Experience<br><br>The ideal candidate will possess the following skills and expertise:<br><br>Human Resources Consulting: Demonstrated experience advising business leaders on complex HR matters and delivering practical solutions aligned with business objectives. Influencing Through Expertise: Ability to influence stakeholders at all levels by providing credible HR insights and strategic counsel. Talent Management: Proven track record of designing and implementing talent strategies encompassing recruitment, development, retention, and succession planning. Performance Management: Expertise in managing performance frameworks that drive accountability and development, including coaching managers and employees. HR Legal and Regulatory Environment: Comprehensive knowledge of local labor laws, employment regulations, and compliance requirements pertinent to Qatar. Employee Relations: Experience leading employee relations initiatives to foster a positive work environment, managing conflicts, and ensuring fair treatment.<br><br>Qualifications<br><br>To be considered for this role, candidates should meet the following qualifications:<br><br>Educational Background: Bachelor’s degree in Human Resources Management, Business Administration, or a related discipline from an accredited institution. Professional Certification: A recognized HR professional qualification such as Chartered Institute of Personnel and Development (CIPD) or Society for Human Resource Management (SHRM) certification is essential. Language Proficiency: Fluency in both English and Arabic is required to effectively communicate within the diverse Qatar workforce and with regional stakeholders. Experience: Extensive experience in a senior HR role within a multinational organization, preferably in the financial services sector, demonstrating leadership and operational excellence.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Full Time Doha, Qatar Posted 16 hours ago<br><br>Lesha Bank LLC (Public)<br><br>Job Summary<br><br>We are seeking an experienced Technology Risk Vice President to strengthen and enhance Lesha Group’s cybersecurity risk management and assurance capabilities across its business entities and technology environments.<br><br>The role will be responsible for conducting and overseeing cybersecurity risk assessments, evaluating the effectiveness of security controls, performing cybersecurity assurance and compliance reviews, monitoring technology and cyber risk exposure, and supporting the remediation of identified vulnerabilities, control deficiencies, and emerging threats. The position will also contribute to the ongoing enhancement of the Group’s cybersecurity governance, risk management, and regulatory compliance framework.<br><br>The successful candidate will possess a strong blend of cybersecurity risk management, security assurance, and technical security expertise, with the ability to assess complex technology environments and engage effectively with business stakeholders, technology teams, project managers, third-party service providers, auditors, and regulatory authorities to strengthen the Group’s overall cyber resilience and risk posture.<br><br>Key Responsibilities<br><br>Security Architecture & Technology Risk<br><br>Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br><br>Cloud, AI & Emerging Technology Security<br><br>Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br><br>Application Security & Dev Sec Ops<br><br>Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br><br>Vulnerability & Security Testing<br><br>Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br><br>Security Operations & Incident Management<br><br>Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br><br>Cybersecurity Governance, Risk & Compliance Support<br><br>Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group’s cybersecurity maturity and control environment.<br><br>Preferred Certifications<br><br>OSCP – Offensive Security Certified Professional CEH – Certified Ethical Hacker CHFI – Computer Hacking Forensic Investigator CISSP – Certified Information Systems Security Professional CISM – Certified Information Security Manager<br><br>Educational Qualifications Required<br><br>Bachelor or Master degree in Computer or IT or any related fields<br><br>Experience Requirements<br><br>More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br><br>Technical And Professional Skills Required<br><br>Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br><br>Key Competencies<br><br>Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.<br><br>First Name<br><br>Last Name (optional)<br><br>Country (optional)<br><br>Email address<br><br>Message<br><br>Upload CV<br><br>Upload your CV/resume or any other relevant file. Max. file size: 256 MB.<br><br>Key Responsibilities<br><br>Security Architecture & Technology Risk<br><br>Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br><br>Cloud, AI & Emerging Technology Security<br><br>Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br><br>Application Security & Dev Sec Ops<br><br>Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br><br>Vulnerability & Security Testing<br><br>Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br><br>Security Operations & Incident Management<br><br>Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br><br>Cybersecurity Governance, Risk & Compliance Support<br><br>Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group’s cybersecurity maturity and control environment.<br><br>Preferred Certifications<br><br>OSCP – Offensive Security Certified Professional CEH – Certified Ethical Hacker CHFI – Computer Hacking Forensic Investigator CISSP – Certified Information Systems Security Professional CISM – Certified Information Security Manager<br><br>Educational Qualifications Required<br><br>Bachelor or Master degree in Computer or IT or any related fields<br><br>Experience Requirements<br><br>More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br><br>Technical And Professional Skills Required<br><br>Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br><br>Key Competencies<br><br>Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.

Company Description<br><br>Join Saipem and engineer a sustainable future.<br><br>We are a global leader in engineering and construction for the energy and infrastructure sectors, delivering complex onshore and offshore projects worldwide. Driven by technological innovation as “One Company”, our 30,000 people from over 130 nationalities in more than 50 countries work every day to enable the energy transition toward Net Zero. At Saipem, your expertise helps shape the future globally for environmental sustainability.<br><br>Purpose Of The Position<br><br>As Shipping & Customs Manager you will respond to the Project Director/Technical Manager and be part of the Supply Chain / Logistics function within project execution scope. You will streamline shipping and customs activities, define the most suitable transportation and customs schemes, and supervise the safe, efficient and cost-effective movement of Saipem purchased materials, subcontractors’ equipment and company-provided items in compliance with project requirements, budget and schedule.<br><br>How can you support us? Here below your responsibilities:<br><br>Streamline shipping and customs activities within the supply chain process, coordinating with Procurement, Expediting & Inspection, Asset and Operational Logistics to improve efficiency, competences and cost control. Define the best transportation and customs scheme, including feasibility and cost assessment, according to actual project requirements. Supervise and manage transport and customs formalities for Saipem purchased materials, subcontractors’ equipment and company-provided items from agreed delivery point up to final destination. Support tendering and supply chain functions by defining transportation schemes, assessing feasibility and preparing related budget inputs. Define the overall Project Customs scheme during tendering and execution phases according to project fiscal organization, vendor locations, material origin and applicable customs/fiscal regulations. Support procurement activities by defining contractual delivery terms, providing transport costs, preparing packing specifications and shipping instructions. Liaise with Expediting & Inspection once goods are released for collection, ensuring timely shipment arrangement up to destination. Coordinate with Logistics to define Project Shipping instructions and ensure distribution through the Shipping and Customs Network to all transport offices involved. Support the Insurance department by ensuring proper notification where shipment value exceeds corporate insurance deductibles or when damage occurs during transportation. Review and approve Scope of Works, Purchase Requisitions and Technical Bid Evaluations relevant to Transport Frame Agreements and single dedicated shipments. Manage Transport Agreements and monitor utilization, approving related AfS / WO within power of attorney limits and authorizing SE / Progress Reports. Ensure proper document archiving and traceability of all records relevant to shipping and customs activities. Ensure the required information flow toward competent functions for liquidated damages and price revision matters. Assign Shipping & Customs Coordinators to projects and ensure adequate support from Shipping and Customs officers, including outsourced resources through the network when required. Participate in vendor qualification and provide feedback/reporting on owners, freight forwarders and customs brokers performance.<br><br>What are we looking for?<br><br>Education<br><br>Bachelor’s or Master’s degree in Logistics, Supply Chain Management, Engineering, Business Administration, or related discipline.<br><br>Experience<br><br>Minimum 10–15 years of experience in shipping, customs, logistics or supply chain roles, with proven experience managing transport schemes, customs formalities, vendors, freight forwarders and customs brokers within oil & gas, energy, EPC or large project environments.<br><br>Languages<br><br>Fluent in English (mandatory) Additional languages (Italian, French, Arabic) are a plus<br><br>Technical Skills<br><br>Strong knowledge of shipping, customs and international transport regulations, including customs documentation, declarations, VAT, tariffs, customs brokers and freight forwarder management. Ability to define overall Project Customs schemes according to project fiscal organization, vendor location, country of origin and local regulations. Expertise in transport planning, shipping instructions, packing specifications and Incoterms in line with project and contractual requirements. Experience with Scope of Works, Purchase Requisitions, Technical Bid Evaluations and Transport Agreements for frame agreements and dedicated shipments. Knowledge of port, air and sea operations, including documentation, handling, dangerous goods / out-of-gauge cargo and transport permits where applicable. Ability to manage cost estimation, budget monitoring, reporting and document archiving for shipping and customs activities.<br><br>IT Skills<br><br>Proficiency in Microsoft Office tools Familiarity with document management systems and logistics/shipping tracking tools Experience with ERP systems (e.g., SAP) is an advantage<br><br>What else should you know? <br><br>You will have the opportunity to coordinate international shipping and customs activities and support projects across EMEA and offshore/onshore locations, depending on project requirements.<br><br>What We Can Offer To You<br><br>Permanent Contract – Project-based position Corporate Benefits: We offer a comprehensive benefits package Working Hours: 45 hours (9 hours x 5 days) Availability may be required in line with project and operational shipping/customs requirements Our One Saipem Way soft skills model leverages on skills development, career growth, opportunities to innovate through complex challenges by promoting communication and collaboration to achieve common goals. Location: Doha, Qatar<br>Your opinion helps us grow every day! We would greatly appreciate it if you could share your opinion by completing this short, anonymous survey. https://forms.office.com/e/3s Ce293xsf<br><br>Additional Information<br><br>We support your development! Do you feel you might not fit this role perfectly? If you think you can contribute to our business development in the future, don’t hesitate to apply anyway through our spontaneous application form!<br><br>We embrace diversity! At Saipem, we believe that innovation thrives through diversity. Our culture is built on mutual respect, collaboration, inclusion and the belief that our differences drive our progress.<br><br>Safety and Sustainability matter to us! Operating in difficult and at times extreme situations, the focus is always on the health and safety of people and the preservation of the natural ecosystem.<br><br>Find out more in our career page here and our Instagram profile here.<br><br>One vision, many paths, limitless possibilities.<br><br>PRIVACY POLICY<br><br>In accordance with the Qatar's Personal Data Privacy Protection Law (PDPPL) enacted as Law No. 13 of 2016 (“GDPR”). All interested candidates (L. 903/03) are invited to consult the privacy policy (art 13, 14, D. Lgs 196/03 and art 13 GDPR 679/16)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p>The incumbent will be responsible for overseeing and leading IT Service Management program, functioning as an independent and objective body that reviews and evaluates ITD‘s Service Management operations and delivery within the GITD. The position ensures the management and employees are in compliance with ITSM rules and regulations, that IT policies and procedures are being followed, and that behaviour in the organization meets the bank’s Standards of Conduct. He / She will lead a successful transition of every system (or release of systems or upgrades) delivered by every ITD Program into Operational support at various endpoints</p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Develops initiates, maintains, and revises ITSM policies and procedures for ITD operation of Compliance of ITD delivery and its related activities to prevent unauthorized, or improper deployment of code base and ITD components </p><br><p>- Manages day-to-day operation of ITSM Program </p><br><p>- Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees </p><br><p>- Collaborates with other departments (Risk Management, Internal Audit, Employee Services) to direct compliance issues to appropriate existing channels for investigation and resolution Identifies potential areas of compliance vulnerability and risk </p><br><p>- Develops/implements corrective action plans for resolution of IT problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future </p><br><p>- Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers</p><br><p>- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory </p><br><p>- Evaluating a service desk and assessing its efficiency Monitoring on time service desk problems and improving service methods to increase the service desk's productivity and customer service </p><br><p>- Monitoring department issues and client complaints to create methods to lessen recurring issues </p><br><p>- Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes Implements KPI’s and best practices for IT Service Management </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- Coordinate and act as the central point of contact between internal IT Compliance authorities in complying with various IT Compliance requirements </p><br><p>- Monitors, and as necessary, coordinates compliance, governance activities of ITD departments to remain abreast of the status of all compliance activities </p><br><p>- Ensures proper reporting of ITD violations or potential violations as appropriate and/or required </p><br><p>- Coordinate among different IT departments in design and development of relevant Service Management policies, standards, procedures, guidelines Ensure confidentiality, integrity and reliability of documentation within ITD </p><br><p>- Build and maintain strong and effective relationship with all other related departments and units in ensuring necessary alignment to the Group’s goals/ objectives </p><br><p>- Provide timely and accurate information to the external auditors, internal auditors and the Compliance function as and when required to assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Responsible for closing any audit gaps across the ITD with respect to IT processes, IT systems or people </p><br><p>- Assess the risks to ITD and prepare appropriate remediation plan as part of the IT risk management process </p><br><p>- Design, develop, implement and update policies, standards, procedures, guidelines, and system documentations as per requirements of Group ITD </p><br><p>- Fully understand the Group’s operating environment to ensure proper updates of existing manuals and documents to reflect system changes </p><br><p>- Ensure all policies, standards, procedures, guidelines and system documentations are implemented and followed as defined on a daily basis </p><br><p>- Act as an advisor to other departments within Group ITD, for accurate execution of IT policies, standards, procedures, guidelines and system documentations </p><br><p>- Act as the owner of all documentations within Group ITD, irrespective of the department handling it </p><br><p>- Adhere to QNB documentation standards in terms of order, clarity, conciseness, style, and terminology </p><br><p>- Review project documentation produced by other departments within ITD to ensure compliance with existing documentation standards </p><br><p>- Interview concerned IT personnel and read journals and other material to become familiar with the software product technologies on Service Management lines of business </p><br><p>- Take responsibility of the closure of all audit terms with respect to Group ITD’s documentations</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>- Possess a high degree of knowledge and expertise in professional IT documentation</p><br><p>- Identify areas for professional development of self and act to enhance professional development of self and others </p><br><p>- Manage a team of technical ITSM analysts, Release management leads </p><br><p>- Ensure implementations are traceable, secure and that only correct, authorized and tested versions are installed and maintained in knowledge base </p><br><p>- Agree the exact content and roll-out plan for the release, trough liaison with Change Management </p><br><p>- Train new employees in ITSM procedures </p><br><p>- Ensure that master copies of all software are secure and that the configuration management database is updated </p><br><p>- Ensure that all hardware being rolled out or changed is secure and traceable, using the service of configuration management Work with the relevant coordinators, SMEs and analysts to ensure the design build and test processes are successful </p><br><p>- Must have in-depth knowledge of service management (ITIL v3) and related technologies Proactively identify areas for professional development of self and undertake development activities. </p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p>- Bachelor’s degree university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred </p><br><p>- At least 8 years of relevant experience, preferably within a highly rated international bank. </p><br><p>- Experience in documentations related IT service management, IT governance, information security, technical documentation of IT systems</p><br> <br> <br> </div>

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>每日協助前廳部經理管理前廳部職能並監督員工。前廳區包括行李員/門衛、總機和客戶服務/前臺。指導並與經理和員工合作，執行確保高效入住和退房流程的程序。確保客人和員工的滿意度，並最大限度地提高部門的財務業績。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED)；2 年賓客服務、前臺或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得酒店及餐廳管理、酒店管理、工商管理或相關專業的兩年制學位；不要求工作經驗。<br><br>核心工作活動<br><br>維護客戶服務和前臺目標<br><br> 管理日常運營，確保品質和標準，且每天滿足客戶的期望。 制定具體的目標和計劃，以便優先考慮、組織和完成工作。 處理投訴，解決糾紛，解決不滿和衝突，或與他人進行協商。 監督人員編制，確保賓客服務、運營需求和財務目標均得以滿足。 確保與員工進行經常性的持續溝通，以建立業務目標意識，傳達期望，認可績效並實現期望的結果。 瞭解部門運營對酒店整體財務目標和宗旨的影響，並設法實現或超越目標。<br><br>支援前臺團隊管理<br><br> 利用人際關係和溝通技巧來引導、影響和鼓勵他人；宣導健全的財務/業務決策；表現出誠實/正直；以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣，示範適當的行為。 監督和管理員工。管理所有日常運營。充分瞭解員工的職位，以便在員工缺勤時履行職責。 與員工建立和保持開放的協作關係，並確保員工在團隊內部也這樣做。 在前廳部經理或助理前廳部經理缺勤時，監督前廳部的所有區域。<br><br>確保卓越的客戶服務<br><br> 提供超越預期的服務，實現客戶滿意並保留客人。 透過溝通和協助個人瞭解客人需求，並在需要時提供指導、回饋和個人輔導，改善服務品質。 回應並處理客人的問題和投訴。 為客戶關係樹立積極的榜樣。 授權員工提供卓越的客戶服務。 觀察員工的服務行為並向個人和/或經理提供回饋。 與客戶互動，以獲得關於產品品質、服務水準和總體滿意度的回饋意見。 確保員工瞭解客戶服務的期望和因素。 與客人互動並獲得對產品品質和服務水準的回饋。 在所有部門會議期間強調客人滿意度，並專注於持續的改進。<br><br>管理專案和政策<br><br> 實施客戶認可/服務計劃，傳達並確保該流程。 培訓員工並監督遵循所有信貸政策和程序，以減少壞賬和退款。 監督當天的銷售程序，最大限度地提高客房收入並控制酒店的入住率。 監督前臺日常輪班運作，並確保遵守所有政策、標準和程序。 確保酒店政策被公平一致地執行，根據標準和當地運作程序（SOP 和 LSOP）完成懲戒程序和存檔，並支援同事評議流程。<br><br>支持人力資源活動<br><br> 支持他人的發展需求，並指導、輔導或以其他方式幫助他人提升知識或技能。 徵求員工回饋意見，採用「門戶開放」政策，並審查員工滿意度結果，以確定和解決員工的問題或疑慮。 將關於員工滿意度的問題提請部門經理和人力資源部注意。 根據需要協助面試和聘用具備適當技能的團隊成員。 支持部門入職培訓計劃，讓員工接受適當的新員工培訓，以成功履行工作職責。 參與員工漸進性懲處程序。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。 分析資訊和評估結果，以選擇最佳解決方案並解決問題。 及時向高管、同事和下屬通知和/或更新相關資訊。 在必要時履行前臺的所有職責。 在必要時，實行前臺換班。 開展部門會議並不斷傳達關於前臺目標的明確一致資訊，以實現期望的績效。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主，歡迎所有人並為其提供入職機會。我們積極營造包容的環境，尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視，包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>艾美酒店以令人神往的旅遊時代為靈感，以歐洲文化對享受精彩人生的經典追求呈現每一種文化。我們的賓客是心懷好奇、滿蘊創意的大都會文化愛好者。他們期待每一次建立聯繫的機會，也喜歡放慢腳步細品當地風情。艾美酒店願為賓客提供令人難忘的特色服務與體驗，鼓舞他們享受精彩人生。我們歡迎充滿好奇、富有創意和飯店人才加入我們的團隊。如果您喜歡與志同道合的賓客打交道，也渴望為它他們營造意想不到的體驗，我們誠邀您與艾美酒店攜手譜寫未來的職業生涯。加入艾美酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程，發揮個人價值，追求 人生目標，加入 卓越國際團隊，展現 真我風采。