Call Center Jobs in Qatar

<p>Answer all incoming calls with proper greetings and telephone etiquette standards. Communicates with Guests using Glowing system. Conduct departure calls on a daily basis to obtain guest stay experience and departure time. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge of scheduled event/daily activities, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet, features and services provided by the hotel. Set up workstation with necessary supplies and resource materials. Secure headset console and log onto system. Access all functions of the system. Accommodate all telephone, email, WhatsApp requests in a congenial manner within 10 minutes of request. Respond to all incoming telephone calls within 3 rings, using proper salutation and closing. Route callers to requested guest or hotel personnel/department. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Monitor unanswered lines; return to caller after rings to update status and offer to take a message. Take, record and relay messages accurately, completely, and legibly. Activate/deactivate guestroom messages light, accordingly, distribute hotel personnel/department messages to designated location. Accept, record, and deliver wake-up calls. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for, Screening calls, Do not disturb, Call transfer/forwarding, Conference calls, Non-registered guests. Access system for long distance carrier's foreign language operator. Assist callers with local and overseas calls. Monitor telephone system problems and raise Knowcross Tickets. Document all guest complaints or problems in Knowcross. Follow up to ensure completion and guest satisfaction. Assist in emergency situations as central communication center for hotel. Collect preferences daily and enter into our guest profiles. Ensure the use of correct verbiage and avoid using any slang language. Follow all LQA and Forbes standard. Full knowledge of using Glowing for guest communication from pre arrival, during the stay and post departure. All other duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p>Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: - A competitive salary and benefits package - High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl - A birthday day off (because your milestones matter!) - Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p>

Overview<br><br>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.<br><br>The Cleaning Technician (CT) is responsible for performing custodial services as specified in the Performance Work Statement for Base and Recreational Service areas such as the Lodging facilities, Fitness Centers, Lounges, Community Activity Centers, Learning Resource Center, Media Center, Theaters and Hospital Aseptic. The CT reports to the Lead Cleaning Technician and functions as a Facility Manager.<br><br>Responsibilities<br><br> Responsible for the execution of custodial services as specified in the Performance Work Statement. Responsible for communicating and upholding company standards, leading by example, working as a team and providing well maintained equipment and facilities. Shall perform work in a manner that presents a clean, neat and professional appearance while maintaining satisfactory facility and equipment conditions. Responsible for monitoring other country nationals in accordance with AFCENTI 32-1002 and obtain escort badge. Performs custodial work including, but not limited to, restroom cleaning and supply replenishment, floors, baseboards, corners and wall/floor edges, light fixtures, interior glass/mirrors, sink and counter, laundry rooms, tables/desks, water potted plants, dusting, spot cleaning, outdoor patio cleaning, collect/remove trash, clean refrigerators/microwaves, sort linen, resupply clean linen, and restock linen closet as specified in the PWS. Shall function as a Facility Manager to assigned location(s) as specified in the PWS. Shall provide on-call and over and above cleaning services as needed. Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. Responsible for following a comprehensive, flexible, and properly documented training program. Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. Shall perform as supplemental personnel as needed for all Installation Service functional areas. Performs other duties as assigned. <br><br>Qualifications<br><br>Minimum Qualifications<br><br> High school diploma or equivalent. Must have a valid U. S Passport and Drivers License. Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment. Must be able to read, write, speak and understand English fluently. Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc. Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear. <br><br>Experience<br><br> A minimum of one year of general cleaning experience. Shall be familiar with applicable fire prevention, ground safety, smoking, and security standards. <br><br>Skills<br><br> Good communication, teamwork and customer service skills. Must be familiar with Microsoft programs such as Excel, Word, Power Point and Outlook. Able and willing to work periods of long hours to meet mission requirements Military experience in a contingency environment and knowledge and experience working with government contracts preferred. <br><br>Working Environment<br><br> Work will be inside and outside. Exposure to cold, dust, noise, and chemicals may occur. Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment <br><br> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Cleaning Technician (CT) is responsible for performing custodial services as specified in the Performance Work Statement for Base and Recreational Service areas such as the Lodging facilities, Fitness Centers, Lounges, Community Activity Centers, Learning Resource Center, Media Center, Theaters and Hospital Aseptic. The CT reports to the Lead Cleaning Technician and functions as a Facility Manager. Responsibilities + Responsible for the execution of custodial services as specified in the Performance Work Statement. + Responsible for communicating and upholding company standards, leading by example, working as a team and providing well maintained equipment and facilities. + Shall perform work in a manner that presents a clean, neat and professional appearance while maintaining satisfactory facility and equipment conditions. + Responsible for monitoring other country nationals in accordance with AFCENTI 32-1002 and obtain escort badge. + Performs custodial work including, but not limited to, restroom cleaning and supply replenishment, floors, baseboards, corners and wall/floor edges, light fixtures, interior glass/mirrors, sink and counter, laundry rooms, tables/desks, water potted plants, dusting, spot cleaning, outdoor patio cleaning, collect/remove trash, clean refrigerators/microwaves, sort linen, resupply clean linen, and restock linen closet as specified in the PWS. + Shall function as a Facility Manager to assigned location(s) as specified in the PWS. + Shall provide on-call and over and above cleaning services as needed. + Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. + Responsible for following a comprehensive, flexible, and properly documented training program. + Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). + Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. + Shall perform as supplemental personnel as needed for all Installation Service functional areas. + Performs other duties as assigned. Qualifications + Minimum Qualifications + Education/Certifications: + High school diploma or equivalent. + Must have a valid Passport. + Must be able to read, write, speak and understand English fluently. + Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc. + Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear. + Experience + A minimum of one year of general cleaning experience. + Shall be familiar with applicable fire prevention, ground safety, smoking, and security standards. + Skills + Good communication, teamwork and customer service skills. + Must be familiar with Microsoft programs such as Excel, Word, Power Point and Outlook. + Able and willing to work periods of long hours to meet mission requirements + Military experience in a contingency environment and knowledge and experience working with government contracts preferred. + Working Environment + Work will be inside and outside. Exposure to cold, dust, noise, and chemicals may occur. Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Responsibilities<br><br> * Achieve assigned sales targets and revenue growth for pharmaceutical products and healthcare solutions.<br> * Build and maintain strong relationships with key stakeholders, including physicians, pharmacists, procurement teams, and healthcare decision-makers.<br> * Conduct product presentations, detailing sessions, and scientific discussions with healthcare professionals.<br> * Coordinate with internal teams (supply chain, regulatory, medical affairs, and marketing) to ensure seamless order fulfilment and customer support.<br> * Ensure compliance with pharmaceutical regulations, ethical promotional practices, quality standards, and company policies.<br> * Handle customer inquiries, complaints, and feedback professionally to ensure high customer satisfaction and long-term business relationships.<br> * Identify and develop new business opportunities within hospitals, medical centers, retail pharmacies, and healthcare institutions.<br> * Maintain up-to-date records of customer interactions, sales activities, call reports, and sales pipeline in CRM systems.<br> * Monitor market trends, competitor activities, prescription patterns, and customer needs to support strategic planning.<br> * Participate in medical conferences, exhibitions, CMEs, and marketing activities to promote products and enhance brand visibility.<br> * Perform other department duties related to his/her position as directed by the Head of the Department.<br> * Prepare and submit accurate quotations, tenders, and proposals in a timely manner.<br> * Promote and detail pharmaceutical products to doctors, pharmacists, hospitals, clinics, and healthcare professionals.<br> * Provide expert product knowledge and recommend suitable pharmaceutical solutions based on customer and patient needs.<br> * Provide regular sales forecasts, market intelligence, and performance reports to management.<br> * Support product launches, product evaluations, and promotional campaigns in collaboration with internal stakeholders.<br><br>Qualifications<br><br>Biomedical Engineering or a closely related field.<br>Medical equipment sales, hospital projects sales, medical laboratory salesExperience in a specific segment of the medical device segment (ie medical furniture, medical diagnostics, etc)<br>Skills<br><br>Excellent communication and negotiation abilities.<br>Excellent communication and negotiation skills, ability to build and maintain relationships with clients, strong analytical and problem-solving abilities, self-motivated and goal-oriented.<br>Experience<br><br> * Minimum 2 years relevant experience<br><br>Education<br><br> * Relevant College or University qualification to min Bachelor's level<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">* Achieve assigned sales targets and revenue growth for pharmaceutical products and healthcare solutions.<br> * Build and maintain strong relationships with key stakeholders, including physicians, pharmacists, procurement teams, and healthcare decision-makers.<br> * Conduct product presentations, detailing sessions, and scientific discussions with healthcare professionals.<br> * Coordinate with internal teams (supply chain, regulatory, medical affairs, and marketing) to ensure seamless order fulfilment and customer support.<br> * Ensure compliance with pharmaceutical regulations, ethical promotional practices, quality standards, and company policies.<br> * Handle customer inquiries, complaints, and feedback professionally to ensure high customer satisfaction and long-term business relationships.<br> * Identify and develop new business opportunities within hospitals, medical centers, retail pharmacies, and healthcare institutions.<br> * Maintain up-to-date records of customer interactions, sales activities, call reports, and sales pipeline in CRM systems.<br> * Monitor market trends, competitor activities, prescription patterns, and customer needs to support strategic planning.<br> * Participate in medical conferences, exhibitions, CMEs, and marketing activities to promote products and enhance brand visibility.<br> * Perform other department duties related to his/her position as directed by the Head of the Department.<br> * Prepare and submit accurate quotations, tenders, and proposals in a timely manner.<br> * Promote and detail pharmaceutical products to doctors, pharmacists, hospitals, clinics, and healthcare professionals.<br> * Provide expert product knowledge and recommend suitable pharmaceutical solutions based on customer and patient needs.<br> * Provide regular sales forecasts, market intelligence, and performance reports to management.<br> * Support product launches, product evaluations, and promotional campaigns in collaboration with internal stakeholders.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Responsibilities<br><br> * Achieve assigned sales targets and revenue growth for pharmaceutical products and healthcare solutions.<br> * Build and maintain strong relationships with key stakeholders, including physicians, pharmacists, procurement teams, and healthcare decision-makers.<br> * Conduct product presentations, detailing sessions, and scientific discussions with healthcare professionals.<br> * Coordinate with internal teams (supply chain, regulatory, medical affairs, and marketing) to ensure seamless order fulfilment and customer support.<br> * Ensure compliance with pharmaceutical regulations, ethical promotional practices, quality standards, and company policies.<br> * Handle customer inquiries, complaints, and feedback professionally to ensure high customer satisfaction and long-term business relationships.<br> * Identify and develop new business opportunities within hospitals, medical centers, retail pharmacies, and healthcare institutions.<br> * Maintain up-to-date records of customer interactions, sales activities, call reports, and sales pipeline in CRM systems.<br> * Monitor market trends, competitor activities, prescription patterns, and customer needs to support strategic planning.<br> * Participate in medical conferences, exhibitions, CMEs, and marketing activities to promote products and enhance brand visibility.<br> * Perform other department duties related to his/her position as directed by the Head of the Department.<br> * Prepare and submit accurate quotations, tenders, and proposals in a timely manner.<br> * Promote and detail pharmaceutical products to doctors, pharmacists, hospitals, clinics, and healthcare professionals.<br> * Provide expert product knowledge and recommend suitable pharmaceutical solutions based on customer and patient needs.<br> * Provide regular sales forecasts, market intelligence, and performance reports to management.<br> * Support product launches, product evaluations, and promotional campaigns in collaboration with internal stakeholders.<br><br>Qualifications<br><br>Biomedical Engineering or a closely related field.<br>Medical equipment sales, hospital projects sales, medical laboratory salesExperience in a specific segment of the medical device segment (ie medical furniture, medical diagnostics, etc)<br>Skills<br><br> * Excellent communication and negotiation abilities.<br> * Excellent communication and negotiation skills, ability to build and maintain relationships with clients, strong analytical and problem-solving abilities, self-motivated and goal-oriented.<br><br>Experience<br><br>Minimum 2 years relevant experience<br>Education<br><br> * Relevant College or University qualification to min Bachelor's level<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">* Achieve assigned sales targets and revenue growth for pharmaceutical products and healthcare solutions.<br> * Build and maintain strong relationships with key stakeholders, including physicians, pharmacists, procurement teams, and healthcare decision-makers.<br> * Conduct product presentations, detailing sessions, and scientific discussions with healthcare professionals.<br> * Coordinate with internal teams (supply chain, regulatory, medical affairs, and marketing) to ensure seamless order fulfilment and customer support.<br> * Ensure compliance with pharmaceutical regulations, ethical promotional practices, quality standards, and company policies.<br> * Handle customer inquiries, complaints, and feedback professionally to ensure high customer satisfaction and long-term business relationships.<br> * Identify and develop new business opportunities within hospitals, medical centers, retail pharmacies, and healthcare institutions.<br> * Maintain up-to-date records of customer interactions, sales activities, call reports, and sales pipeline in CRM systems.<br> * Monitor market trends, competitor activities, prescription patterns, and customer needs to support strategic planning.<br> * Participate in medical conferences, exhibitions, CMEs, and marketing activities to promote products and enhance brand visibility.<br> * Perform other department duties related to his/her position as directed by the Head of the Department.<br> * Prepare and submit accurate quotations, tenders, and proposals in a timely manner.<br> * Promote and detail pharmaceutical products to doctors, pharmacists, hospitals, clinics, and healthcare professionals.<br> * Provide expert product knowledge and recommend suitable pharmaceutical solutions based on customer and patient needs.<br> * Provide regular sales forecasts, market intelligence, and performance reports to management.<br> * Support product launches, product evaluations, and promotional campaigns in collaboration with internal stakeholders.<br> </div>

Our engineers are the technical visionaries behind our innovative solutions. Globally recognized for delivering cutting-edge systems, you’ll tackle complex challenges, collaborate across functions, and lead advancements that shape our industry. Supported by a culture of flexibility, growth, and innovation, join us to create a lasting legacy in safety and simulation.<br><br>Description<br><br>Provide technical support for Flight Simulator Training Devices (FSTDs) and other training devices, including attending maintenance calls, device setup, conversions, demonstrations, simulator flight tests, and snag clearance activities. Independently perform Preventive Maintenance Tasks (PMTs), Daily Readiness (DR), recurrent QTG runs, Aircraft Database (ADB) updates, and IOS Lesson Plan (LP) updates on training devices and associated systems, ensuring all tasks are completed in accordance with established standards. Ensure deficiencies identified during maintenance, readiness, or QTG activities are properly followed up, actioned, and closed within required timelines. Diagnose, troubleshoot, and resolve training device issues, including Aircraft on Ground (AOG) events and issues raised by National Aviation Authorities (NAAs). Perform hardware refurbishment and modifications, identify recurring issues, and contribute to the development of permanent corrective solutions. Monitor Sim Hub and Sim Issues for updates and use the Computerized Maintenance Management System (CMMS) to record, track, review, update, and monitor deficiencies and maintenance activities. Produce reports for TCOPS Management to support performance monitoring and trend analysis. As assigned, act in roles such as Shift Lead, Team Lead, Device Caretaker, or Task Caretaker, managing all aspects of the assigned role autonomously. Create, improve, and update procedures and guidelines for new, routine, and non-routine tasks. Collaborate with FSTD Technical Specialists on issues requiring advanced testing and troubleshooting, and support special projects based on Training Center operational needs. Mentor and provide On-the-Job Training (OJT) to junior colleagues, supporting complex tasks and corrective maintenance activities. Continuously develop technical knowledge and skills to progress toward subject matter expertise in one or more FSTD systems (e.g., Visual, Motion, Flight Controls, QTGs). Comply with all local and global CAE Environmental Health & Safety (EHS) standards, instructions, and safe working procedures, exercising duty of care for personal health and safety and that of others.<br><br>Minimum Qualifications<br><br>Technical College Diploma or Degree in Electronics, Electrical, Mechanical, Aeronautical, or Aerospace Engineering. Minimum of 7 years of relevant experience supporting Flight Simulation Training Devices or comparable technical systems. Excellent command of the English language, both written and spoken. Strong customer orientation with the ability to act professionally and tactfully in sensitive situations. Demonstrated initiative and ability to work independently with minimal supervision. Ability to work flexible shifts and adapt to changing work schedules and shift patterns. Solid understanding of aircraft and FSTD terminology. Ability to interpret schematics, drawings, and other technical documentation related to FSTDs. Proven capability to perform Preventive Maintenance Tasks and Daily Readiness activities on FSTDs. Strong troubleshooting skills across electronic, electrical, hydraulic, and pneumatic systems. Proficiency in the use of test equipment and software diagnostic tools. Good understanding of aircraft systems, avionics, motion, and visual systems. Good computer skills, including proficiency with Microsoft Office applications (Word, Excel, etc.). Basic knowledge of computer architecture, networking, operating systems (Windows NT/XP, UNIX, Linux, AIX), and programming languages (C, C++, FORTRAN). Basic knowledge of local and international regulations (EASA, FAA, etc.) applicable to Flight Simulation Training Devices.<br><br>Preferred Qualifications<br><br>Prior experience acting in a lead role (Shift Lead, Team Lead, Device Caretaker, or equivalent). Experience mentoring junior engineers or technicians in a simulator or training environment. Exposure to QTG activities, simulator acceptance processes, or authority-related evaluations. Experience supporting multiple FSTD systems or complex training center operations.<br><br>About CAE<br><br>At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.<br><br>Position Type <br><br>Regular<br><br>Equal Opportunity & Accommodations<br><br>CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed.<br><br>Data Privacy<br><br>Privacy Statement | CAE<br><br>CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Our engineers are the technical visionaries behind our innovative solutions. Globally recognized for delivering cutting-edge systems, you’ll tackle complex challenges, collaborate across functions, and lead advancements that shape our industry. Supported by a culture of flexibility, growth, and innovation, join us to create a lasting legacy in safety and simulation.<br><br>Description<br><br>Provide technical support for Flight Simulator Training Devices (FSTDs) and other training devices, including attending maintenance calls, device setup, conversions, demonstrations, simulator flight tests, and snag clearance activities. Independently perform Preventive Maintenance Tasks (PMTs), Daily Readiness (DR), recurrent QTG runs, Aircraft Database (ADB) updates, and IOS Lesson Plan (LP) updates on training devices and associated systems, ensuring all tasks are completed in accordance with established standards. Ensure deficiencies identified during maintenance, readiness, or QTG activities are properly followed up, actioned, and closed within required timelines. Diagnose, troubleshoot, and resolve training device issues, including Aircraft on Ground (AOG) events and issues raised by National Aviation Authorities (NAAs). Perform hardware refurbishment and modifications, identify recurring issues, and contribute to the development of permanent corrective solutions. Monitor Sim Hub and Sim Issues for updates and use the Computerized Maintenance Management System (CMMS) to record, track, review, update, and monitor deficiencies and maintenance activities. Produce reports for TCOPS Management to support performance monitoring and trend analysis. As assigned, act in roles such as Shift Lead, Team Lead, Device Caretaker, or Task Caretaker, managing all aspects of the assigned role autonomously. Create, improve, and update procedures and guidelines for new, routine, and non-routine tasks. Collaborate with FSTD Technical Specialists on issues requiring advanced testing and troubleshooting, and support special projects based on Training Center operational needs. Mentor and provide On-the-Job Training (OJT) to junior colleagues, supporting complex tasks and corrective maintenance activities. Continuously develop technical knowledge and skills to progress toward subject matter expertise in one or more FSTD systems (e.g., Visual, Motion, Flight Controls, QTGs). Comply with all local and global CAE Environmental Health & Safety (EHS) standards, instructions, and safe working procedures, exercising duty of care for personal health and safety and that of others.<br><br>Minimum Qualifications<br><br>Technical College Diploma or Degree in Electronics, Electrical, Mechanical, Aeronautical, or Aerospace Engineering. Minimum of 7 years of relevant experience supporting Flight Simulation Training Devices or comparable technical systems. Excellent command of the English language, both written and spoken. Strong customer orientation with the ability to act professionally and tactfully in sensitive situations. Demonstrated initiative and ability to work independently with minimal supervision. Ability to work flexible shifts and adapt to changing work schedules and shift patterns. Solid understanding of aircraft and FSTD terminology. Ability to interpret schematics, drawings, and other technical documentation related to FSTDs. Proven capability to perform Preventive Maintenance Tasks and Daily Readiness activities on FSTDs. Strong troubleshooting skills across electronic, electrical, hydraulic, and pneumatic systems. Proficiency in the use of test equipment and software diagnostic tools. Good understanding of aircraft systems, avionics, motion, and visual systems. Good computer skills, including proficiency with Microsoft Office applications (Word, Excel, etc.). Basic knowledge of computer architecture, networking, operating systems (Windows NT/XP, UNIX, Linux, AIX), and programming languages (C, C++, FORTRAN). Basic knowledge of local and international regulations (EASA, FAA, etc.) applicable to Flight Simulation Training Devices.<br><br>Preferred Qualifications<br><br>Prior experience acting in a lead role (Shift Lead, Team Lead, Device Caretaker, or equivalent). Experience mentoring junior engineers or technicians in a simulator or training environment. Exposure to QTG activities, simulator acceptance processes, or authority-related evaluations. Experience supporting multiple FSTD systems or complex training center operations.<br><br>About CAE<br><br>At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.<br><br>Position Type <br><br>Regular<br><br>Equal Opportunity & Accommodations<br><br>CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed.<br><br>Data Privacy<br><br>Privacy Statement | CAE<br><br>CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Job Description<br><br>Take and process in-room dining orders accurately and efficiently. Answer guest calls using professional and courteous telephone etiquette. Communicate orders and special requests to the kitchen through the POS system. Ensure timely, accurate, and complete delivery of food orders at the correct temperature. Coordinate and deliver guest amenities promptly and accurately. Manage VIP arrivals and special amenity requests in coordination with the team. Anticipate guest needs, provide recommendations, and ensure guest satisfaction. Coordinate with other departments (Front Office, Housekeeping, Engineering) to fulfill guest requests. Maintain comprehensive knowledge of all food and beverage offerings, restaurant operating hours, and hotel services. Personalize guest interactions by using guest names and recognizing VIP/regular guest preferences and allergies. Follow Four Seasons standards, policies, and telephone etiquette at all times. Foster teamwork and maintain strong collaboration with colleagues, particularly the kitchen team. <br><br>Preferred Qualifications And Skills<br><br>The ideal candidate will have an outgoing personality and a can-do approach to an assigned task Requires reading, writing and oral proficiency in the English language, Arabic is an asset and preferred. Degree or Diploma in Hotel Management are preferred <br><br>Our Offering<br><br>Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage <br><br>Work Authorization<br><br>The hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Job Description<br><br>Take and process in-room dining orders accurately and efficiently. Answer guest calls using professional and courteous telephone etiquette. Communicate orders and special requests to the kitchen through the POS system. Ensure timely, accurate, and complete delivery of food orders at the correct temperature. Coordinate and deliver guest amenities promptly and accurately. Manage VIP arrivals and special amenity requests in coordination with the team. Anticipate guest needs, provide recommendations, and ensure guest satisfaction. Coordinate with other departments (Front Office, Housekeeping, Engineering) to fulfill guest requests. Maintain comprehensive knowledge of all food and beverage offerings, restaurant operating hours, and hotel services. Personalize guest interactions by using guest names and recognizing VIP/regular guest preferences and allergies. Follow Four Seasons standards, policies, and telephone etiquette at all times. Foster teamwork and maintain strong collaboration with colleagues, particularly the kitchen team. <br><br>Preferred Qualifications And Skills<br><br>The ideal candidate will have an outgoing personality and a can-do approach to an assigned task Requires reading, writing and oral proficiency in the English language, Arabic is an asset and preferred. Degree or Diploma in Hotel Management are preferred <br><br>Our Offering<br><br>Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage <br><br>Work Authorization<br><br>The hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Job Description<br><br>Take and process in-room dining orders accurately and efficiently. Answer guest calls using professional and courteous telephone etiquette. Communicate orders and special requests to the kitchen through the POS system. Ensure timely, accurate, and complete delivery of food orders at the correct temperature. Coordinate and deliver guest amenities promptly and accurately. Manage VIP arrivals and special amenity requests in coordination with the team. Anticipate guest needs, provide recommendations, and ensure guest satisfaction. Coordinate with other departments (Front Office, Housekeeping, Engineering) to fulfill guest requests. Maintain comprehensive knowledge of all food and beverage offerings, restaurant operating hours, and hotel services. Personalize guest interactions by using guest names and recognizing VIP/regular guest preferences and allergies. Follow Four Seasons standards, policies, and telephone etiquette at all times. Foster teamwork and maintain strong collaboration with colleagues, particularly the kitchen team. <br><br>Preferred Qualifications And Skills<br><br>The ideal candidate will have an outgoing personality and a can-do approach to an assigned task Requires reading, writing and oral proficiency in the English language, Arabic is an asset and preferred. Degree or Diploma in Hotel Management are preferred <br><br>Our Offering<br><br>Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage <br><br>Work Authorization<br><br>The hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs

Join our extraordinary world!<br><br>Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.<br><br>With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a Telephone Operator with luxury and lifestyle brand hotel experiences to join our team at Kimpton Doha.<br><br>Just a stone’s throw from the many favorite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.<br><br>Your role will be included but not limited to: <br><br>Handle all incoming and outgoing calls professionally and courteously. Record and coordinate guest wake-up calls accurately and on time. Assist guests with international calls, directory enquiries, and general telephone requests. Page guests and staff members in coordination with the relevant departments. Handle guest requests and complaints promptly while maintaining guest privacy and confidentiality. Maintain accurate daily records, logbook entries, hotel information, and airline schedules. Promote hotel services and facilities while ensuring the cleanliness and proper operation of the work area.<br><br>Required Skills: <br><br>Minimum 1 year of experience in a similar Telephone Operator or hotel position. Good verbal and written communication skills in English. Knowledge of Arabic is an advantage, with the ability to communicate with Arabic-speaking guests preferred. Excellent telephone etiquette and customer service skills. Strong interpersonal skills with a professional and friendly attitude. Good computer and business center equipment skills. Ability to work efficiently under pressure while maintaining guest confidentiality and attention to detail.<br><br>What you can expect from us:<br><br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.<br><br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br><br>So, join us and you’ll become part of our ever-growing global family.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat .<br> You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you.<br> What You’ll Own Customer Interaction &amp; Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket &amp; SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base &amp; Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience &amp; Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance &amp; Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email &amp; chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution.<br> Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer &amp; Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.<br></span> </div>

About Pulse Media NL<br><br>Pulse Media NL is seeking a reliable, organized, and customer-focused Customer Service Coordinator to join our remote team.<br><br>The successful candidate will support customers through email, chat, and other approved communication channels while coordinating requests, maintaining accurate records, and providing administrative support to internal teams.<br><br>This is an excellent opportunity for someone who enjoys helping people, communicating professionally, solving problems, and working independently in a remote environment.<br><br>Key Responsibilities<br><br>Respond to customer inquiries professionally and promptly. Handle routine customer questions and service requests. Create, update, and maintain accurate customer records. Monitor customer requests, tickets, and follow-up activities. Coordinate customer issues with appropriate internal teams. Provide customers with updates regarding outstanding requests. Identify and escalate complex or unresolved issues. Maintain accurate records of customer communications. Process forms, documents, and customer information. Update spreadsheets, CRM systems, and administrative trackers. Monitor assigned inboxes and communication channels. Prepare basic reports, summaries, and correspondence. Follow up on pending customer and administrative requests. Protect confidential customer and company information. Follow established customer-service, privacy, and data-protection procedures.<br><br>Requirements<br><br>High school diploma, GED, or equivalent. Strong written and verbal communication skills. Good customer-service and interpersonal skills. Basic to intermediate computer proficiency. Good typing and data-entry abilities. Strong attention to detail and accuracy. Good organizational and time-management skills. Ability to manage multiple tasks and priorities. Ability to work independently in a remote environment. Professional, dependable, and customer-focused attitude.<br><br>Reliable internet connection and access to a suitable remote-working environment.<br><br>Previous experience in customer service, administration, data entry, call-center support, CRM systems, or virtual assistance is an advantage but may not be required.<br><br>Preferred Skills<br><br>Experience with:<br><br>Microsoft Office, particularly Word and Excel. Google Workspace, including Gmail, Docs, and Sheets. CRM or customer-support platforms. Email and chat support systems. Ticketing or help-desk software. Cloud-based document and file-management systems. Remote collaboration and task-management tools. Training may be provided for company-specific systems and procedures.<br><br>Key Skills<br><br>Customer service Professional communication Problem solving Attention to detail Organization Time management Data entry CRM and database management Confidentiality Team coordination Reliability Independent working<br><br>What We Offer<br><br>Depending on the employment arrangement, Pulse Media NL may offer:Fully remote working opportunities. Full-time or part-time schedules where available. Structured onboarding and training. Professional remote working environment. Opportunities to develop customer-service and administrative skills. Training on modern digital business systems. Ongoing guidance and performance feedback. Opportunities for increased responsibility based on performance.<br><br>How To Apply<br><br>Interested candidates should submit an up-to-date CV/resume and a brief introduction explaining their interest in the Customer Service Coordinator – Remote position.<br><br>Entry-level candidates are welcome to apply if they demonstrate strong communication skills, reliability, organization, computer proficiency, attention to detail, and a willingness to learn.<br><br>Additional Information

Additional Information<br><br>Job Number 26086758<br><br>Job Category Spa<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br><br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br><br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br><br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br><br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br><br> Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>As a Spa Receptionist at The Ritz-Carlton Doha, you will be the first point of contact for guests visiting the spa. You will deliver exceptional service by welcoming guests, managing appointments, coordinating spa operations, and ensuring a seamless luxury experience that reflects The Ritz-Carlton Gold Standards and Marriott International service culture.<br><br>Key Responsibilities<br><br>Welcome guests warmly and provide a personalized and professional spa experience. Handle spa reservations, appointments, and guest inquiries via phone, email, and in person. Explain spa treatments, facilities, packages, and promotional offers to guests. Check guests in and out efficiently and process payments accurately. Maintain guest records and ensure confidentiality of personal information. Coordinate appointment schedules with therapists and spa attendants. Promote and upsell spa services, memberships, retail products, and special packages. Ensure the reception area is clean, organized, and maintained to luxury standards. Address guest concerns promptly and escalate issues when necessary. Support daily spa operations, inventory control, and administrative tasks. Adhere to all company policies, health and safety regulations, and grooming standards.<br><br>Preferred Qualifications<br><br>High school diploma or equivalent; hospitality-related qualification preferred. Previous experience in a luxury hotel, spa, wellness center, or customer service environment. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office and spa reservation systems. Fluency in English; additional languages are an advantage. Ability to work flexible schedules, including weekends and holidays.<br><br>Core Competencies<br><br>Guest-focused service mindset Professional appearance and demeanor Attention to detail Teamwork and collaboration Problem-solving skills Sales and upselling ability Time management and organization<br><br>Marriott/Ritz-Carlton Values<br><br>Demonstrate The Ritz-Carlton Gold Standards. Create memorable guest experiences through genuine care and personalized service. Foster a positive and respectful work environment. Uphold the highest standards of integrity, quality, and professionalism.<br><br>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.<br><br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1-year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Description Al Waab Medical Center is a comprehensive healthcare facility led by CEO Dr. Haitham Al Saleh, offering top-tier medical care across multiple specialties. The center’s expert team of doctors and specialists uses modern technologies and advanced treatment methods to deliver high-quality, patient-centered care. Core services include ENT, dermatology and aesthetics, orthodontics and cosmetic dentistry, gynecology and women’s health, plastic surgery, and cardiology. The organization is committed to innovation, safety, and excellence in every aspect of healthcare, prioritizing the health and well-being of the community it serves.<br>Role Description The Operations Manager is a full-time, on-site position based at Al Waab Medical Center in Doha, Qatar. This role oversees the daily operations of the medical center, ensuring smooth workflows, efficient patient flow, and adherence to quality and safety standards across all departments. Key responsibilities include coordinating staff schedules, managing operational processes, monitoring performance metrics, and supporting continuous improvement initiatives. The Operations Manager collaborates closely with clinical and administrative teams on resource allocation, vendor and facilities management, and regulatory compliance. The role also involves resolving operational issues, optimizing patient experience, and supporting strategic projects set by the leadership team.<br>Qualifications<br> <br>Strong healthcare operations management skills, including clinic workflow optimization, patient flow coordination, and resource planning. Experience in staff supervision and team leadership, with the ability to coach, delegate, and foster collaboration across multidisciplinary teams. Competence in process improvement, data analysis, and performance monitoring to support quality, safety, and efficiency initiatives. Knowledge of healthcare regulations, accreditation standards, and best practices in medical center administration. Proficiency in using healthcare information systems, scheduling tools, and office software (e.g., EMR/EHR, MS Office). Excellent organizational, problem-solving, and decision-making skills, with attention to detail in a fast-paced clinical environment. Strong communication and interpersonal skills, with the ability to interact effectively with patients, clinicians, administrative staff, and external partners. Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; a master’s degree or equivalent professional certification is an advantage. Previous experience in operations or administrative management within a hospital, clinic, or multi-specialty medical center is highly preferred. Ability to work on-site in Doha, Qatar, with flexibility to address operational needs and occasional extended hours when required.

Company Description Crown Medical Center is a primary care facility dedicated to providing affordable, accessible, and high-quality medical services around the clock. The center focuses on comprehensive, patient-centered care for individuals and families in the community. A multidisciplinary team works collaboratively to deliver preventive, acute, and chronic care services. Crown Medical Center emphasizes compassion, safety, and continuous improvement in all aspects of patient care. The organization supports professional growth and development for healthcare staff at all career stages. Role Description The Nurse Trainee role at Crown Medical Center is a full-time, on-site position based in Doha, Qatar. The Nurse Trainee will support registered nurses and medical staff in delivering patient care, including taking vital signs, preparing patients for examinations, assisting with basic procedures, and ensuring patient comfort and safety. Daily responsibilities include maintaining clean and organized patient areas, restocking supplies, and following infection control and safety protocols. The role involves documenting patient information accurately under supervision, communicating patient needs to the care team, and assisting with patient education as directed. The Nurse Trainee will participate in training sessions, mentorship programs, and ongoing learning to build clinical skills and knowledge in a structured environment. Qualifications Foundational clinical knowledge, including basic nursing principles, vital signs measurement, and infection control practices. Strong communication and interpersonal skills to interact effectively with patients, families, and multidisciplinary care teams. Ability to follow directions, accept feedback, and work under the supervision of registered nurses and physicians. Organizational and time-management skills to handle multiple tasks in a fast-paced clinical setting. Demonstrated empathy, professionalism, and commitment to patient-centered care and confidentiality. High school diploma or equivalent; enrollment in or completion of a nursing assistant, practical nursing, or nursing degree program is preferred. Willingness to work shifts, including evenings, nights, weekends, and holidays, as needed for 24/7 care. Basic computer literacy for electronic health records and clinical documentation; prior healthcare experience or internship is an advantage. BSN Degree Holderwith Dataflow Evaluationwith DHP evaluation from MOPH-Qatar<br>Please send your CV to crownmedical2023@gmail.com

Company Description Crown Medical Center is a primary care facility dedicated to providing affordable, accessible, and high-quality medical services around the clock. The center focuses on comprehensive, patient-centered care for individuals and families in the community. A multidisciplinary team works collaboratively to deliver preventive, acute, and chronic care services. Crown Medical Center emphasizes compassion, safety, and continuous improvement in all aspects of patient care. The organization supports professional growth and development for healthcare staff at all career stages. Role Description The Nurse Trainee role at Crown Medical Center is a full-time, on-site position based in Doha, Qatar. The Nurse Trainee will support registered nurses and medical staff in delivering patient care, including taking vital signs, preparing patients for examinations, assisting with basic procedures, and ensuring patient comfort and safety. Daily responsibilities include maintaining clean and organized patient areas, restocking supplies, and following infection control and safety protocols. The role involves documenting patient information accurately under supervision, communicating patient needs to the care team, and assisting with patient education as directed. The Nurse Trainee will participate in training sessions, mentorship programs, and ongoing learning to build clinical skills and knowledge in a structured environment. Qualifications Foundational clinical knowledge, including basic nursing principles, vital signs measurement, and infection control practices. Strong communication and interpersonal skills to interact effectively with patients, families, and multidisciplinary care teams. Ability to follow directions, accept feedback, and work under the supervision of registered nurses and physicians. Organizational and time-management skills to handle multiple tasks in a fast-paced clinical setting. Demonstrated empathy, professionalism, and commitment to patient-centered care and confidentiality. High school diploma or equivalent; enrollment in or completion of a nursing assistant, practical nursing, or nursing degree program is preferred. Willingness to work shifts, including evenings, nights, weekends, and holidays, as needed for 24/7 care. Basic computer literacy for electronic health records and clinical documentation; prior healthcare experience or internship is an advantage. BSN Degree Holderwith Dataflow Evaluationwith DHP evaluation from MOPH-Qatar<br>Please send your CV to crownmedical2023@gmail.com

<p>Key Responsibilities Design, deploy, configure, and implement Cisco ACI fabric in enterprise data center environments. Install, configure, and manage Cisco Nexus switches (9000, 7000, and 5000 series). Deploy and administer Cisco UCS B-Series and C-Series servers, including UCS Manager. Configure and manage Cisco UCS Fabric Interconnects, Service Profiles, VLANs, VSANs, and firmware upgrades. Implement Leaf-Spine architecture using Cisco ACI. Configure ACI policies including Tenants, VRFs, Bridge Domains, EPGs, Contracts, L3Out, and Application Profiles. Perform migration from traditional network architecture to Cisco ACI. Integrate Cisco ACI with VMware vCenter, Hyper-V, or other virtualization platforms. Configure VXLAN EVPN, vPC, OSPF, BGP, and static routing within the data center. Perform software upgrades, patching, health checks, and lifecycle management. Troubleshoot complex issues related to Cisco ACI, Nexus, UCS, and data center networking. Work with security, server, virtualization, and storage teams during implementation and migration activities. Prepare implementation documentation, Low-Level Design (LLD), High-Level Design (HLD), Method of Procedure (MOP), and As-Built documentation. Provide technical support during maintenance windows and major implementation activities.</p><p>Required Skills Hands-on experience implementing Cisco ACI in production environments. Strong knowledge of Cisco Nexus switches (Nexus 9000/7000/5000). Experience with Cisco UCS Manager, Fabric Interconnects, and UCS server deployment. Knowledge of Cisco Data Center architecture and Leaf-Spine design. Experience with VXLAN, EVPN, vPC, VLAN, STP, HSRP, OSPF, and BGP. Experience integrating Cisco ACI with VMware vCenter and virtualization environments. Strong troubleshooting and analytical skills. Experience with firmware upgrades and migration activities. Familiarity with automation tools such as Ansible, Python, or Terraform is an advantage. Knowledge of storage networking (SAN), Fibre Channel, and VSAN is desirable.</p><p>Required Experience 5 10+ years of experience in Cisco Data Center networking. Minimum 5+ years of hands-on Cisco ACI implementation experience. Proven experience deploying Cisco UCS infrastructure. Experience working in enterprise or service provider data centers. Experience with data center migration and transformation projects.</p><p>Preferred Certifications Cisco Certified Internetwork Expert (CCIE) Data Center (Preferred) or CCIE routing and switching Cisco Certified Specialist ACI Implementation VMware VCP (Preferred)</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Hands-on experience implementing Cisco ACI in production environments.</li><li>Strong knowledge of Cisco Nexus switches (Nexus 9000/7000/5000).</li><li>Experience with Cisco UCS Manager, Fabric Interconnects, and UCS server deployment.</li><li>Knowledge of Cisco Data Center architecture and Leaf-Spine design.</li><li>Experience with VXLAN, EVPN, vPC, VLAN, STP, HSRP, OSPF, and BGP.</li><li>Experience integrating Cisco ACI with VMware vCenter and virtualization environments.</li><li>Strong troubleshooting and analytical skills.</li><li>Experience with firmware upgrades and migration activities.</li><li>Familiarity with automation tools such as Ansible, Python, or Terraform is an advantage.</li><li>Knowledge of storage networking (SAN), Fibre Channel, and VSAN is desirable.</li><li>5 10+ years of experience in Cisco Data Center networking.</li><li>Minimum 5+ years of hands-on Cisco ACI implementation experience.</li><li>Proven experience deploying Cisco UCS infrastructure.</li><li>Experience working in enterprise or service provider data centers.</li><li>Experience with data center migration and transformation projects.</li><li>Cisco Certified Internetwork Expert (CCIE) Data Center (Preferred) or CCIE routing and switching</li><li>Cisco Certified Specialist ACI Implementation</li><li>VMware VCP (Preferred)</li></ul>