Automotive Engineer Jobs in Qatar
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<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26126484<br><br><strong>Job Category</strong> Property Leadership<br><br><strong>Location</strong> Diplomatic Street, West Bay Area, P.O. Box 22752, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br>Qabila Westbay Hotel, Autograph Collection - Doha, Qatar Position Summary<br><br>We are seeking an accomplished and commercially driven General Manager to lead <strong>Qabila Westbay Hotel, Autograph Collection</strong>, a distinctive luxury lifestyle hotel located in the heart of Doha's prestigious West Bay district. The ideal candidate will be an experienced hotel leader with a minimum of <strong>5 years' General Manager experience</strong> within full-service upscale or luxury hotels and a strong background in either <strong>Operations</strong> or <strong>Sales & Marketing</strong>.<br><br>This role requires a dynamic leader who can inspire high-performing teams, deliver exceptional guest experiences, drive commercial success, and build strong relationships with ownership, associates, guests, and key stakeholders. Previous Middle East experience is desirable but not essential; however, the successful candidate must demonstrate adaptability, cultural awareness, and the ability to thrive in a complex international hospitality environment.<br><br><strong>About The Hotel<br><br></strong><strong>Qabila Westbay Hotel, Autograph Collection</strong> is a premium lifestyle destination located on Doha's iconic Corniche within the city's vibrant West Bay business and diplomatic district. The hotel offers convenient access to City Center Doha, the Doha Exhibition & Convention Center (DECC), Katara Cultural Village, The Pearl-Qatar, and Hamad International Airport.<br><br>Part of Marriott International's prestigious <strong>Autograph Collection</strong>, the hotel features approximately <strong>347 guestrooms and suites</strong>, multiple dining venues, meeting and event facilities, wellness amenities, an indoor swimming pool, fitness facilities, and panoramic views of the Doha skyline and Arabian Gulf. The property caters to a diverse mix of corporate, leisure, diplomatic, and long-stay guests, making it one of Doha's most prominent hospitality destinations.<br><br><strong>Required Experience<br><br></strong><ul><li>Minimum 5+ years of successful General Manager experience within an upscale, premium, or luxury hotel environment.</li><li>Strong background in either:</li><ul><li>Hotel Operations, or</li><li>Sales & Marketing / Commercial Leadership.</li></ul><li>Experience managing complex full-service hotels with multiple revenue streams.</li><li>Demonstrated success in delivering financial results, market share growth, and guest satisfaction.</li><li>Experience leading large teams and developing future leaders.</li></ul>Preferred Experience<br><br><ul><li>Marriott International experience strongly preferred.</li><li>Previous experience within a luxury or lifestyle brand preferred.</li><li>Middle East hospitality experience desirable but not required.</li><li>Experience working with international ownership groups and asset managers is advantageous.<br><br></li></ul>Skills & Competencies<br><br><ul><li>Strong commercial and financial acumen.</li><li>Strategic and entrepreneurial mindset.</li><li>Outstanding leadership and people development skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Ability to balance luxury guest experiences with strong business performance.</li><li>Proven capability to lead through change and drive organizational transformation.</li><li>High emotional intelligence and culturally adaptable leadership style.<br><br></li></ul>Key Responsibilities Leadership & Culture<br><br><ul><li>Provide strategic leadership and direction across all hotel operations.</li><li>Champion Marriott International's values, service culture, and Autograph Collection brand positioning.</li><li>Build and develop a high-performing Executive Committee and leadership team.</li><li>Foster an engaged and inclusive workplace culture that prioritizes retention, development, and succession planning.</li><li>Lead by example, creating accountability and operational excellence across all departments.<br><br></li></ul>Financial & Commercial Performance<br><br><ul><li>Deliver budgeted revenue, GOP, EBITDA, and market share objectives.</li><li>Drive sustainable revenue growth across Rooms, Food & Beverage, Meetings & Events, and ancillary revenue streams.</li><li>Develop and execute annual business plans, forecasts, and strategic initiatives.</li><li>Maximize profitability through effective cost management and operational efficiency.</li><li>Analyze market trends and competitive positioning to identify opportunities for growth.<br><br></li></ul>Sales, Marketing & Revenue Management<br><br><ul><li>Partner closely with Sales, Marketing, Revenue Management, and Distribution teams to maximize commercial performance.</li><li>Strengthen the hotel's positioning within Doha's luxury and lifestyle hospitality market.</li><li>Drive market penetration across corporate, government, diplomatic, leisure, MICE, and international travel segments.</li><li>Build and maintain strong relationships with key clients, industry partners, and tourism stakeholders.</li><li>Ensure effective revenue optimization and demand generation strategies are in place.<br><br></li></ul>Operations Excellence<br><br><ul><li>Oversee all operational departments including Rooms, Food & Beverage, Engineering, Finance, Human Resources, and Sales.</li><li>Ensure consistent delivery of exceptional guest experiences and luxury service standards.</li><li>Maintain compliance with Marriott brand standards, operational procedures, and safety requirements.</li><li>Drive continuous improvement initiatives focused on quality, productivity, and guest satisfaction.</li><li>Promote innovation and service excellence throughout the hotel.<br><br></li></ul>Guest Experience<br><br><ul><li>Create memorable experiences consistent with the Autograph Collection promise of delivering unique, character-rich stays.</li><li>Monitor guest satisfaction metrics and online reputation performance.</li><li>Actively engage with guests, VIPs, loyalty members, and key stakeholders.</li><li>Resolve guest concerns professionally while maintaining service recovery excellence.<br><br></li></ul>Owner & Stakeholder Relations<br><br><ul><li>Maintain a strong and transparent partnership with ownership representatives.</li><li>Deliver regular business reviews and performance updates.</li><li>Ensure alignment between ownership expectations and Marriott operating standards.</li><li>Represent the hotel within the local community and hospitality industry.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>
<strong> Welcome to Your Next Adventure!<br><br></strong>Snoonu is looking for a Payroll Manager to lead and scale our payroll function as the company grows.<br><br>Role will support a multi-country, multi-brand workforce spanning HQ staff, Snoomart, Grocery, Garage,<br><br>Accommodation, and our large rider and driver population. You will build a stronger, more resilient payroll<br><br>structure — growing and diversifying the team, strengthening controls, increasing automation and<br><br>segregation of duties, and ensuring accurate, compliant payroll across every market and business line we<br><br>operate in.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li> Build & Lead the Payroll Team: Grow, structure, and manage the payroll function, addressing today's thin team coverage and reducing key-person risk by hiring and developing a more diverse, resilient team.</li><li> Own End-to-End Payroll Governance: Oversee accurate, on-time payroll processing across all business units (HQ, Snoomart, Grocery, Garage, Accommodation) and worker categories (staff, full-time riders/drivers, 3PL).</li><li>Strengthen Controls & Segregation of Duties: Implement proper segregation of duties, approval workflows, and review controls across payroll processing that are currently under- resourced given the team's size.</li><li>Ensure Multi-Country Compliance: Ensure payroll complies with labor law, Wage Protection System (WPS), and social security requirements across Qatar, Kuwait, Oman, and other relevant markets.</li><li> Manage Leave, Settlements & Disputes: Oversee leave and final settlement processing, and act as the escalation point for complex payroll disputes and queries.</li><li> Partner on Payroll Systems: Work with the Automation & AI Engineering team to modernize payroll workflows (e.g., Keka integration, bank file automation) as part of the wider Dynamics 365 transformation.</li><li> Manage Cash & Distribution Oversight: Provide oversight of cash salary distribution and COD- related payroll adjustments for fleet and frontline teams.</li><li> Report on Payroll Metrics: Deliver payroll cost, headcount, and compliance reporting to Finance leadership.</li><li>Build Succession & Coverage: Establish cross-training and succession plans so payroll processing is never dependent on any single individual or nationality group.<br><br></li></ul><strong>♂️ The Magic You Bring<br><br></strong><ul><li> Education: Bachelor's degree in Accounting, Finance, Human Resources, or a related field.</li><li> Experience: 6+ years of payroll experience, including at least 2–3 years in a payroll leadership or management role, ideally across multiple countries or business units.</li><li> Multi-Country Payroll Knowledge: Strong understanding of GCC payroll and labor law requirements (Qatar, Kuwait, Oman), including WPS and end-of-service benefit calculations.</li><li> Systems Knowledge: Experience with payroll systems (e.g., Keka) and ERP integration; exposure to Dynamics 365 is a plus.</li><li> Team Building: Proven ability to build, diversify, and develop a team, with a deliberate focus on redundancy and succession planning.</li><li> Controls & Governance: Strong understanding of payroll controls and segregation of duties.</li><li> Communication: Confident communicator able to manage sensitive payroll queries and disputes professionally.</li><li> Adaptability: Comfortable scaling a function to match a fast-growing, multi-brand, multi-country business.<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
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About Us<br>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.<br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.<br>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.<br>Your Day to Day<br>As a Front Office Receptionist, you will be one of the key ambassadors of InterContinental Doha Beach & Spa, creating a warm, personalised, and seamless experience for every guest from arrival through departure.<br>You will be responsible for welcoming and registering guests, managing guest requests and enquiries, handling check-in and check-out procedures, and ensuring that all interactions reflect the service standards of a luxury InterContinental hotel.<br>The successful candidate will be naturally guest-focused, confident, attentive to detail, and able to remain calm and professional in a fast-paced environment.<br>Key Responsibilities Include:<br><ul><li>Welcome guests in a warm, professional, and personalised manner.</li><li>Complete check-in and check-out procedures accurately and efficiently.</li><li>Verify guest information, identification, payment details, and reservation arrangements in accordance with hotel procedures.</li><li>Provide guests with relevant information regarding the hotel, facilities, services, and local area.</li><li>Recognise and acknowledge returning guests, VIPs, IHG One Rewards members, and other priority guests in accordance with established standards.</li><li>Assist with room allocation and ensure that guest preferences and special requests are communicated appropriately.</li><li>Ensure a smooth and positive arrival and departure experience for every guest.</li><li>Respond promptly and professionally to guest enquiries, requests, and concerns.</li><li>Anticipate guest needs and provide personalised recommendations and assistance.</li><li>Demonstrate a genuine interest in guests and create meaningful interactions throughout their stay.</li><li>Handle guest feedback and service recovery situations professionally, escalating matters when appropriate.</li><li>Follow through on guest requests to ensure they are resolved within the expected timeframe.</li><li>Maintain a strong knowledge of the hotel's facilities, restaurants, services, promotions, and current activities.</li><li>Maintain accurate guest records and ensure all information is updated in the hotel's property management system.</li><li>Handle room changes, extensions, upgrades, payments, and other front office transactions accurately.</li><li>Process payments and maintain appropriate control of cash and credit transactions in accordance with hotel procedures.</li><li>Coordinate with Housekeeping regarding room status, discrepancies, and special room requirements.</li><li>Liaise with Reservations, Concierge, Bell Desk, Engineering, Food & Beverage, and other departments to ensure guest requests are fulfilled.</li><li>Maintain awareness of hotel occupancy, arrivals, departures, VIP movements, and special events.</li><li>Ensure all relevant guest information is properly communicated during shift handovers.</li><li>Identify appropriate opportunities to promote room upgrades, hotel facilities, dining experiences, and other services.</li><li>Support the hotel's revenue objectives through effective upselling while ensuring recommendations are relevant to the guest's needs.</li><li>Promote IHG One Rewards membership and explain relevant benefits to eligible guests.</li><li>Ensure all upselling and membership activities are conducted in accordance with hotel and brand standards.</li><li>Maintain clear and professional communication with guests, colleagues, and other departments.</li><li>Ensure guest preferences, special occasions, requests, and relevant information are communicated accurately.</li><li>Participate in daily briefings and shift handovers.</li><li>Maintain a professional appearance and consistently demonstrate the hotel's service culture.</li><li>Support colleagues and other departments whenever required to ensure a seamless guest experience.</li><li>Follow all hotel policies, procedures, and brand standards.</li><li>Maintain confidentiality of guest information and comply with data protection requirements.</li><li>Follow established procedures relating to guest identification, payment security, emergency situations, and hotel security.</li><li>Report any safety, security, maintenance, or operational concerns to the appropriate department.</li><li><p>Ensure all Front Office procedures are completed accurately and in accordance with hotel standards.</p><br></li></ul>What We Are Looking For<br><ul><li>Previous experience in a Front Office, Reception, Guest Relations, or other guest-facing hospitality role is preferred.</li><li>Previous experience in a luxury or five-star hotel environment would be an advantage.</li><li>Excellent verbal and written communication skills.</li><li>A warm, welcoming, and naturally guest-focused personality.</li><li>Comfortable working in a fast-paced, multicultural environment.</li><li>Basic computer skills and familiarity with hotel property management systems would be an advantage.</li><li>Fluency in English is required; additional languages would be an advantage.</li></ul>What We Offer<br>We’ll reward all your hard work with competitive salary and benefits.<br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br> </div>
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<br>Company Description<br><br><p>Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><br><br>Job Description<br><br><p>The Spa Supervisor is responsible for delivering exceptional spa treatments while providing hands-on leadership and operational support to the Spa Therapist team.</p><br><p>This role combines the expertise of a highly skilled Spa Therapist with the responsibilities of a Supervisor. The position ensures consistency in treatment standards, guest experience, hygiene, team performance, and daily spa operations while embodying the wellness philosophy and values of Our Habitas Ras Abrouq.</p><br><p><strong>Spa Treatments & Guest Experience</strong></p><br><ul><li>Perform a range of professional spa and wellness treatments, including massages, body treatments, facials, and other services in accordance with qualifications and property standards.</li><li>Conduct guest consultations to understand individual needs, preferences, medical considerations, and treatment expectations.</li><li>Recommend appropriate treatments, wellness experiences, and retail products based on guest needs.</li><li>Deliver personalized and intuitive service while maintaining guest privacy, dignity, comfort, and confidentiality.</li><li>Maintain thorough knowledge of all spa treatments, wellness experiences, packages, products, and promotions.</li><li>Respond professionally to guest feedback and support the resolution of any service concerns.</li><li>Build positive guest relationships and encourage repeat visits through exceptional service.</li></ul><p><strong>Team Leadership & Development</strong></p><br><ul><li>Provide day-to-day leadership, guidance, and support to the Spa Therapist team.</li><li>Lead by example by consistently demonstrating excellent treatment techniques, grooming, professionalism, and guest service.</li><li>Conduct daily briefings and ensure therapists are prepared for scheduled treatments and activities.</li><li>Coach and train therapists on treatment protocols, product knowledge, service standards, and guest engagement.</li><li>Monitor treatment quality and consistency and provide constructive feedback where required.</li><li>Support the Spa & Wellness Manager with onboarding, training, performance reviews, and development plans.</li><li>Assist in preparing team schedules and ensuring appropriate therapist coverage based on business levels.</li><li>Act as the primary point of contact for the therapist team in the absence of the Spa & Wellness Manager.</li></ul><p><strong>Spa Operations</strong></p><br><ul><li>Support the smooth day-to-day operation of the Spa and Wellness facilities.</li><li>Monitor treatment schedules to ensure appointments run efficiently and on time.</li><li>Ensure treatment rooms are correctly prepared before and reset after every treatment.</li><li>Conduct regular checks of treatment rooms, relaxation areas, and therapist preparation areas.</li><li>Ensure sufficient availability of linens, amenities, oils, treatment products, and other supplies.</li><li>Report maintenance concerns and equipment issues promptly.</li><li>Support opening and closing procedures and ensure required operational checklists are completed.</li></ul><p><strong>Health, Safety & Hygiene</strong></p><br><ul><li>Maintain the highest standards of cleanliness, hygiene, sanitation, and infection control.</li><li>Ensure all therapists comply with established treatment, hygiene, health, and safety procedures.</li><li>Ensure equipment, treatment tools, and treatment areas are appropriately cleaned and sanitized.</li><li>Follow all relevant Qatar health and safety regulations and property policies.</li><li>Ensure contraindications and relevant guest health information are properly considered before treatments.</li><li>Immediately report any accidents, incidents, injuries, hazards, or guest health concerns in accordance with established procedures.</li></ul><p><strong>Retail & Revenue</strong></p><br><ul><li>Support the achievement of treatment and retail revenue targets.</li><li>Recommend retail products and additional treatments based on genuine guest needs rather than a transactional sales approach.</li><li>Encourage therapists to identify appropriate opportunities for treatment upgrades and product recommendations.</li><li>Assist with stock monitoring, inventories, and product requisitions.</li><li>Monitor treatment product usage and minimize unnecessary wastage.</li><li>Support spa promotions, wellness programs, packages, and other revenue-generating initiatives.</li></ul><p><strong>Administration & Collaboration</strong></p><br><ul><li>Maintain accurate guest consultation and treatment records.</li><li>Assist with therapist schedules, treatment assignments, inventories, and departmental reports.</li><li>Communicate guest feedback, operational issues, and team concerns to the Spa & Wellness Manager.</li><li>Work closely with Guest Experience, Front Office, Housekeeping, Engineering, and other departments to ensure a seamless guest journey.</li><li>Participate in departmental meetings, training programs, property activities, and wellness initiatives as required.</li></ul><br>Qualifications<br><br><ul><li>Recognized qualification or certification in Massage Therapy, Spa Therapy, Beauty Therapy, Holistic Therapy, or a related discipline.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 3–5 years of professional Spa Therapist/ Team Leader experience, preferably within luxury hotels, resorts, lifestyle hospitality, or premium wellness environments.</li><li>Previous experience as a Senior Spa Therapist, Lead Therapist, or Team Leader is preferred.</li><li>Strong practical knowledge of massage techniques, body treatments, facials, and wellness therapies.</li><li>Knowledge of anatomy, physiology, treatment contraindications, hygiene, and sanitation standards.</li><li>Experience coaching or training other therapists is highly desirable.</li><li>Strong command of English; additional languages are an advantage.</li><li>Previous experience in a luxury resort or wellness-focused environment is an advantage.</li></ul><br>Additional Information<br><br><p><strong>What's in it for you...</strong></p><br><ul><li>The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.</li><li>The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>A competitive package and plenty of opportunity for development.</li><li>Excellent discounts across the entire Ennismore family of brands.</li></ul><p><em>Working at <strong>Our Habitas</strong> means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.</em></p><br><p><em>If you believe in <strong>luxury that speaks to the soul</strong>, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.</em></p><br> </div>
Job Description<br><br>Key accountabilities and decision ownership:<br><br>Provide support and manage planned and unplanned outage communication to customer and engage with technology teams to troubleshoot customer issue. Work with technology to build pro-active controls to reduce technical complaints from customer. Track and report technical complaints vs base. Propose corrective actions to reduce number of complaints vs customer base. Work with digital team to build self-service channel for customers (e.g. My Vodafone App, Chat bot) where they can self- troubleshoot technical issue. Ensure customer is kept informed on status of his complaint. Track and reduce repeat calls from customer on trouble ticket follow-up and log each interaction with customer in CRM tool. Ensure field teams from sub-contractor are following standard operating procedures to resolve technical complaint from customer. Ensure all activities performed by field team to fix customer issue are logged inside CRM tool. Conduct trainings for frontline team so that customer issue can be resolved on 1st call before raising trouble ticket. Track and report issues reported by customer within 10 days and within 1 month of installation. If issue is related to quality of installation, immediately highlight such cases to Fixed Fulfilment team to take corrective actions. Fixed support manual activities are:Calling customers for 1st level troubleshooting. Book appointment booking for home visit, if required. Monitor SLAs across multiple field vendors and areas. Tracking trouble tickets are closed within agreed SLA – 24 Hours (including field visit). Own and maintain field service experience by providing regular training to field team on Vodafone way of working plus ensuring field agents have Vodafone approved uniforms, ID’s. Manual tracking and reporting of fixed line inventory and re-ordering based on run-rate. Access Media first operator portal to check IP TV fulfilment status as part of troubleshooting. Manually collecting and reviewing customer feedback forms from field team and uploading in Siebel for future reference. Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.<br><br>Qualifications<br><br>Education:<br><br>Engineering degree in Telecommunications<br><br>Advance Knowledge in Fixed Fibre Services i.e. FTTX<br><br>Knowledge & Exprience:<br><br>More than 5 years of relevant experience in the service or telecommunication industry with a strong background in fulfilment across mobility and fixed. Track record in managing vendors of diverse backgrounds to achieve high level of service. Knowledge in OTDR/LSPM testing equipment’s and analysing the testing reports to check whether the results are within the threshold. And experience and knowledge in Fixed fibre Services i.e. FTTX and on checking 5G Signal quality during field visit (RSSI value). Expertise to create training material and troubleshooting guide based on the use case scenarios with an ability to understand technical resolutions & RCA’s when it comes to customer communication.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily responsible of managing the team within the Domain Support department to lead the maintenance and support of the Domain operations function and its processes and procedures and ensure that services are delivered with budgeted cost targets.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Ensure that all areas of the bank are supported with proper computer systems in accordance with the IT standards. Assist in the preparation of strategies, standards, and guidelines for hardware, software and security of the Group’s enterprise domain network in accordance with the overall windows, servers and systems security policies of the Group. Implements KPI’s and best practices for AVP Domain Support Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Maintain contact with Head of Technical Support and serve as liaison between the Domain team and customers. Provide support for all non-core Servers and Infrastructure Applications (Active Directory, Exchange, Archiving, Enterprise Backup, ECC, Sharepoint, etc.), including upgrades, installation, troubleshooting and maintenance. Oversee administrators and consultants as needed. Consult with Program Directors and Management Team to create efficient work flow. Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain contact with Head of Technical Support and serve as liaison between the technical team and customers To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Standardize practices and procedures based on a best practice methodology. Specify hardware and software solutions for Division users. Install components; analyze problems; diagnoses and repairs systems. Work with management to plan development of computer infrastructure Prepare lifecycle procedures and guidelines for implementation and maintenance of enterprise domain components. Lead the documentation of problems relating to hardware, software, and setup of prescribed formats, and ensure that the same are resolved in the most expedient manner. Prepare detailed requirements of enterprise user components for projects assigned and objectives within the limited resources, time and budget. Assist in the preparation of strategies, standards, and guidelines for business continuity and contingency planning of the Group’s enterprise networks. Assist in the overall recruitment process of the individual resources in his areas of responsibility. Research and recommend current and new products and standards. Organize backup staff to critical tasks and assign personnel in case of a holiday breakdown. Lead the selection of vendors and assignment of contracts for the area of responsibility as per the purchasing policy of the Group. Participate in meeting ad-hoc requirements as and when required. Initiate project progress meetings where members of the projects are all present and work assignments can be discussed and assigned. Work with Domain Administrators to implement new hardware and applications. Administration of all Servers (DC, DR, Branches, and Departmental Server). Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain maximum system up time for maximum end-user productivity. Apply software patches / upgrades and respond to user requests as needed. Diagnose problems with hardware (Server) and Operating Systems. Repair or upgrade Servers. Perform pro-active maintenance on all Domain computing equipments. Understand and work with Microsoft Active Directory, administration, creation of user accounts and Internet E-mail. Administrate and assure the existence and readiness of DR setup to all production infrastructure systems. Serve as a site representative to the Disaster Recovery committee and participate in periodic DR testing. Administer Domain Services, Active Directory on Server, multiple SQL Servers, IIS Servers and Terminal Servers. Create and generate all required system documentation. Generate enthusiasm among team members by challenging others to develop as leaders while serving as a role model and facilitate effective team interaction. Ensure staff motivation to maintain responsiveness to a 24 hour based support and user environment via a help desk concept. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ensure the provision of end user training as and when required. Posses a high technical knowledge to provide convenient enterprise network systems delivery, and understand the network and systems architecture to resolve any business disruption or inconvenience to the users that may critically impact the Group. Identify areas for professional development of self and act to enhance professional development. Demonstrate ability to provide a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges. Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s Degree in Computer Science, Computer Engineering or any related subject. At least 10 years experience in in financial services with a specialization in managing systems network design, implementation and maintenance.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JOB PURPOSE</b></p><p><br></p><p>To lead Almana Group's government accounts and tendering function by managing relationships with government entities, identifying public sector business opportunities, and overseeing the Group's participation in government tenders, RFQs, and RFPs. The role serves as the central coordination point for government opportunities across the Group, ensuring effective collaboration among business units to deliver competitive, compliant, and integrated solutions that support business growth.</p><p><br></p><p><b>KEY RESULTS AREAS / DELIVERABLES AND KEY ACTIVITIES</b></p><p><br></p><p><b>GOVERNMENT ACCOUNT MANAGEMENT</b></p><p><b><i></i></b></p><p>· <b><i>Manage relationships with government entities to strengthen Almana Group's presence and identify new business opportunities.</i></b></p><p>· Build and maintain relationships with government ministries, authorities, municipalities, and public sector organizations.</p><p>· Act as the Group's primary point of contact for government procurement opportunities and related inquiries.</p><p>· Maintain regular engagement with key government stakeholders to strengthen business relationships.</p><p>· Monitor government initiatives, development programs, and upcoming projects relevant to the Group.</p><p>· Support the development of account strategies to expand the Group's public sector business.</p><p>· Represent the Group in meetings, presentations, and discussions with government stakeholders.</p><p><br></p><p><b>TENDER & PROPOSAL MANAGEMENT</b></p><p><b><i></i></b></p><p>· <b><i>Manage the end-to-end tender process to ensure timely, competitive, and compliant submissions.</i></b></p><p>· Monitor government procurement portals, tender platforms, and public announcements for new opportunities.</p><p>· Evaluate tender opportunities and coordinate the bid/no-bid decision process.</p><p>· Coordinate the preparation of technical, commercial, and compliance documentation.</p><p>· Ensure all submissions comply with tender requirements, procurement regulations, and submission deadlines.</p><p>· Coordinate tender clarifications, revisions, negotiations, and post-submission activities.</p><p>· Maintain accurate records of tender opportunities, submissions, awards, and outcomes.</p><p><br></p><p><b>CROSS-BUSINESS COORDINATION</b></p><p> · <b><i>Coordinate business units to develop integrated and competitive government proposals. </i></b></p><p>· Work closely with commercial, technical, finance, legal, procurement, and operations teams throughout the tender process.</p><p>· Identify the most suitable business units to participate in each opportunity.</p><p>· Facilitate collaboration between multiple subsidiaries on joint government projects.</p><p>· Ensure alignment on pricing, technical scope, commercial terms, and project execution plans.</p><p>· Monitor progress and follow up on deliverables from all participating stakeholders.</p><p>· Promote effective communication and knowledge sharing throughout the proposal development process.</p><p><b>BUSINESS DEVELOPMENT & OPPORTUNITY MANAGEMENT</b></p><p> · <b><i>Drive government business growth by identifying, evaluating, and pursuing strategic opportunities. </i></b></p><p>· Develop and maintain a robust pipeline of government opportunities across all relevant Develop and maintain a pipeline of government opportunities across all relevant sectors.</p><p>· Assess opportunities based on strategic fit, commercial viability, and business objectives.</p><p>· Identify emerging government initiatives and procurement trends.</p><p>· Recommend strategies to improve tender win rates and government market penetration.</p><p>· Support the development of integrated business solutions across multiple business units.</p><p>· Build market intelligence to support long-term government business development strategies.</p><p><b>REPORTING & PERFORMANCE MANAGEMENT </b></p><p><b><i></i></b></p><p>· <b><i>Monitor government business performance and provide management with timely reports and recommendations. </i></b></p><p>· Maintain an up-to-date pipeline of government opportunities and tender activities.</p><p>· Track tender submissions, success rates, contract awards, and revenue generated.</p><p>· Analyze tender outcomes to identify improvement opportunities and best practices.</p><p>· Prepare regular reports and presentations for senior management.</p><p>· Monitor key performance indicators related to government accounts and tendering activities.</p><p>· Recommend initiatives to improve tender processes, proposal quality, and operational efficiency.</p><p><b><i></i></b></p><p><b>GOVERNANCE, COMPLIANCE & RISK MANAGEMENT</b></p><p><b><i></i></b></p><p>· <b><i>Ensure government engagement and tendering activities comply with applicable regulations, policies, and governance standards. </i></b></p><p>· Ensure compliance with government procurement regulations and internal approval processes.</p><p>· Review tender documentation to identify commercial, contractual, and operational risks.</p><p>· Coordinate with Legal, Finance, and Compliance teams on tender-related requirements.</p><p>· Ensure proper control, confidentiality, and retention of tender documentation.</p><p>· Promote ethical business practices throughout all government engagement activities.</p><p>· Support internal and external audits relating to government contracts and tender submissions.</p><p><b><i></i></b></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>EDUCATION: </b></p><p>· Bachelor's Degree in Business Administration, Marketing, Engineering, or a related discipline.</p><p>· A Master's Degree (MBA or equivalent) is an advantage.</p><p><br></p><p><b>EXPERIENCE:</b></p><p>· Minimum 7–8 years of experience in government account management, tender management, business development, or a related commercial role.</p><p>· Proven experience managing government tenders, RFQs, RFPs, and public procurement processes.</p><p>· Experience working with government ministries, authorities, municipalities, and public sector organizations.</p><p>· Experience coordinating multidisciplinary teams during proposal development.</p><p>· Experience in commercial negotiations and stakeholder management.</p><p>· Experience within a diversified group or multi-business organization is highly preferred.</p><p>· Strong understanding of government procurement regulations and tendering best practices.</p><p><br></p><p><b>COMPETENCIES: </b></p><p>· Government account management.</p><p>· Tender and proposal management.</p><p>· Government procurement processes and regulations.</p><p>· Commercial proposal preparation.</p><p>· Bid management and coordination.</p><p>· Opportunity pipeline management.</p><p>· Market research and opportunity analysis.</p><p>· Contract documentation review.</p><p>· Microsoft Office Suite and document management systems.</p><p>· Presentation and reporting skills.</p><p>· Leadership and team coordination.</p><p>· Strategic relationship management.</p><p>· Negotiation and influencing skills.</p><p>· Strong commercial acumen.</p><p>· Excellent planning and organizational skills.</p><p>· Critical thinking and problem-solving.</p><p>· Strong communication and interpersonal skills.</p><p>· Attention to detail and accuracy.</p><p>· Results-oriented with a customer-focused mindset.</p><p>· High level of accountability and integrity.</p></div>
<strong> Welcome to Your Next Adventure!<br><br></strong>Own the operational blueprint for scaling markets through distinct growth phases — from launch (0–5K orders/day) through rapid growth (5K–20K) to mature operations (20K+). This is a hands-on role: redesigning shift structures as volume doubles, deciding when to transition fleet models, building playbooks that turn a 10-person team into a 50-person team without losing service quality. Also serves as the primary Operations liaison to Product and Tech, ensuring the platform evolves to support each scaling phase.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li> Own the end-to-end operational scaling playbook for each growth phase: launch (0–5K orders/day), growth (5K–20K), and maturity (20K+) — defining what changes at each transition in team structure, processes, tooling, fleet model, and vendor operations.</li><li> Lead the 0→5K phase: establish baseline SOPs, set up live ops monitoring, define zone structures, build vendor operations cadence, align on-ground and remote teams before launch.</li><li> Lead the 5K→20K transition: identify and resolve bottlenecks that break at scale — dispatch assignment times, CS capacity, vendor prep time spikes, zone boundaries, shift roster restructuring.</li><li> Plan the 20K+ operating model: org structure, automation requirements, fleet model evolution, advanced zone optimization, predictive capacity planning.</li><li> Define clear scaling triggers — the specific metric thresholds that signal when a market needs to transition to the next phase.</li><li> Build capacity planning models that translate order volume forecasts into headcount, fleet size, and vendor capacity requirements with lead times factored in.</li><li> Identify when manual processes become unsustainable and scope automation requirements — auto-dispatch rules, automated vendor scoring, self-serve CS tools — then work with Product/Tech to build them.</li><li> Run post-scaling retrospectives after each phase transition: what broke, what held, what we should have done earlier. Feed lessons into the playbook for the next market.</li><li> Conduct operational stress tests: simulate peak scenarios, holiday surges, and failure modes to identify scaling weaknesses before they hit production.</li><li> Act as primary Operations liaison for Product and Tech — translate real scaling pain points into product requirements and feature requests.</li><li> Participate in product roadmap planning, advocating for features that enable scaling: auto-dispatch improvements, dynamic zone management, automated vendor onboarding, real-time capacity dashboards.</li><li> Monitor operational impact of product releases.<br><br></li></ul><strong>♂️ The Magic You Bring<br><br></strong><ul><li> Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or related field.</li><li> 5–7 years in operations management within delivery, logistics, e-commerce, or marketplace businesses — with direct experience scaling operations through significant volume growth.</li><li> Proven track record of building or scaling operational teams and processes from early stage to high volume (not just optimizing mature operations).</li><li> Deep understanding of delivery operations mechanics: dispatch logic, fleet management, zone design, vendor operations, live ops, CS operations.</li><li> Experience with fleet model transitions (3PL → hybrid → own fleet) and the operational implications of each.</li><li> Strong analytical skills — able to build capacity models, staffing calculators, and cost projections. Advanced Excel/Sheets required.</li><li> Experience working at the intersection of Operations and Product, translating operational needs into product requirements.</li><li> Familiarity with product management tools (Jira, Asana, ClickUp, or similar) and agile methodologies.</li><li> Strong communication and stakeholder management — this role works with everyone from dispatchers to C-suite.<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
<strong>About QNB<br><br></strong>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br><strong>Job Purpose Summary<br><br></strong><ul><li>The incumbent is responsible for the adequacy and effectiveness of the group operations risk assessment and quality controls. Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, SLAs and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change. </li><li>The incumbent will be responsible for the implementation of continuous enhancement initiatives to quantitatively & qualitatively improve costs, quality and service across all units in the Group Operations. Furthermore, the incumbent will be responsible for the roll-out of the Lean/ Six Sigma/ Change Management standards and methodology for Group Operations in conjunction with the Group TQM Team. <br><br></li></ul><strong>Essential Duties & Responsibilities By Dimensions<br><br></strong><ul><li> Shareholder & Financial:</li><li>Create/ approve Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes, for the projects’ teams and monitor their achievements on periodic basis. </li><li>Implements KPI’s and best practices for Manager Operations Coaching and Mentoring role. </li><li>Work on developing group annual budgeting process, also, manage projects’ operations to ensure timely completion within the assigned costs and specifications, monitor and control expenses within the estimated budget to meet overall objectives. </li><li>Increase the performance management and quality improvement capacity of the department and assist operational units to drive quality and efficiency improvement, undertaking analysis and working with the business to undertake improvement plans. </li><li>Develop new and improve existing operations business processes to create controls to ensure quality levels and risk mitigation. </li><li>Act within the limits of the powers delegated to the incumbent. </li><li>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimise benefits for the bank. </li><li> Customer (Internal & External): </li><li>Ensure coordination among the concerned user departments in the formulation of risk assessment and quality control. </li><li>Drive VOC Voice of Customer actionable across the team and maintain/improve the scores and drive inputs from VOC for improvements. </li><li>Drive SLA adherence / Customer CTQ Critical to Quality – ensuring all parameters are met and corrective and preventive actions are taken </li><li>Continuously monitor progress and prepare reports to the EVP, Central Operations and EVP Ops Control and SEVP Group Operations on a timely manner. </li><li>Study all existing products and suggest best practice to minimize Risk; increase automation and improve productivity and income as per Market behavior </li><li>Lead teams for any system testing; UAT and go life and Products enhancement. </li><li>Liaise with internal and external providers, Group IT and external vendors/ consultants, in respect of work required to be able to implement new and improved processes. </li><li>Liaise with the management/ their assigned representatives of the concerned departments/ units during the process enhancement reviews in order to obtain their approvals on the suggested changes. </li><li> Internal (Processes, Products, Regulatory): </li><li>Prepare strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. </li><li>Ensure that all operations business process have the appropriate level of operational controls to manage risk and exposure. </li><li>Drive SLA adherence / Customer CTQ Critical to Quality – ensuring all parameters are met and corrective and preventive actions are taken. </li><li>Working with the business to enhance customer satisfaction and improve product quality in order to ensure that customer requirements are met or exceeded. </li><li>Ensure conduct of change impact analysis, readiness assessment surveys, focus groups, and individual employee interviews to assess the potential implications of change, analyzing the data collected, and recommending appropriate courses of actions. </li><li>Ensure the conduct of departments’ visits to understand the practical and theoretical difficulties faced by the staff in implementing or understanding processes and procedures. </li><li>Ensure appropriate and efficient use of the available resources. </li><li>Continuously monitor and report on quality related issues to SVP – Quality Assurance. </li><li>Monitor operational units' adherence to QNB quality standards by conducting mystery surveys/risk Assessments and other surprise/planned checks and discussing the results of such surveys/ checks with the relevant staff and their line managers. </li><li>Support International Branches and Subsidiaries </li><li>Review the findings of the process development and process re-engineering/enhancement studies and discuss the same with the management of the concerned department/ unit. </li><li>Actively participate in the development of the business model through Corporate Governance as required by senior management. </li><li>Identify, log, analyze and manage potential and actual issues and risks, take corrective action by tackling day-today issues elevate service interruptions, critical issues and potential risks to EVP, Central Operations and EVP Ops Control and SEVP Group Operations. </li><li>Take decisive action to ensure speedy resolution of staff accomplishment within the team. </li><li>Perform managerial/supervisory responsibilities at the unit level as established by the Group. These tasks include participating in the management of all HR issues related to the team such as team performance, absence management, training needs identification and other requests. <br><br></li></ul><strong>Education/Experience Requirements<br><br></strong><ul><li>Bachelors University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology.</li><li>Minimum 6 years of experience out of which 3 years of experience in risk assessment and quality assurance and/or 5 years of experience in Operations Banking Majors <br><br></li></ul>Note: you will be required to attach the following:<br><br><ul><li>Resume/CV</li><li>QID (Front & Back)</li><li>Passport</li><li>Education Certificate </li><li>Birth Certificate</li></ul>
<strong> Welcome to Your Next Adventure!<br><br></strong>Join Snoonu as an <strong>AI Logistics & BI Specialist</strong>, where you will combine Artificial Intelligence, Business Intelligence, and data analytics to optimize logistics operations and drive data-informed decision-making. You will collaborate with cross-functional teams to develop AI-powered solutions, automate operational reporting, build insightful dashboards, and identify opportunities to enhance operational efficiency, improve productivity, and drive overall business performance.<br><br><strong> What You’ll Get Your Hands On<br><br></strong><ul><li>Analyze logistics and operational data to identify trends, performance gaps, and opportunities for continuous improvement.</li><li>Develop and implement AI-driven solutions and automation initiatives to optimize logistics processes and enhance operational efficiency.</li><li>Design, develop, and maintain dashboards, reports, and data visualizations that deliver actionable insights to operational teams and leadership.</li><li>Collaborate with Operations, Product, Technology, Supply, Fleet, and Commercial teams to define reporting requirements and implement data-driven solutions.</li><li>Leverage AI tools and predictive analytics to support demand forecasting, capacity planning, route optimization, and operational decision-making.</li><li>Automate recurring reports and manual workflows using AI tools and Business Intelligence platforms to improve productivity and reduce manual effort.</li><li>Monitor operational KPIs, identify performance deviations, and recommend data-backed actions to mitigate risks and improve business outcomes.</li><li>Ensure the accuracy, integrity, consistency, and reliability of operational data across reporting systems and BI solutions.</li><li>Support AI adoption and digital transformation initiatives by providing analytical expertise, operational insights, and performance measurement.</li><li>Translate complex data into clear, actionable recommendations through analytical reports, dashboards, and executive presentations.</li><li>Evaluate emerging AI technologies, BI tools, and industry best practices to identify opportunities for continuous improvement and innovation.</li><li>Ensure compliance with Snoonu’s data governance, data security, and reporting standards.<br><br></li></ul><strong>♂️ The Magic You Bring<br><br></strong><ul><li>Bachelor’s degree in Data Science, Business Analytics, Computer Science, Information Systems, Industrial Engineering, Business Administration, or a related field.</li><li>3–5 years of relevant experience in Business Intelligence, Data Analytics, AI, Operations Analytics, Logistics Analytics, or a similar role.</li><li>Proven experience with BI and data visualization platforms such as Power BI, Tableau, Looker Studio, or equivalent tools.</li><li>Strong proficiency in SQL, Excel, and data analysis techniques, with the ability to transform complex operational data into actionable business insights.</li><li>Solid understanding of Artificial Intelligence, Generative AI, predictive analytics, and workflow automation, with the ability to apply these technologies to improve business performance.</li><li>Familiarity with AI productivity tools such as ChatGPT, Microsoft Copilot, Google Gemini, or similar platforms is highly preferred.</li><li>Strong analytical, problem-solving, and critical-thinking skills, with the ability to identify trends, investigate performance gaps, and recommend data-driven solutions.</li><li>Excellent communication and presentation skills, with the ability to translate technical findings into clear business recommendations for both technical and non-technical stakeholders.<br><br></li></ul><strong>KPIs<br><br></strong><ul><li>Dashboard and report delivery within agreed timelines.</li><li>Accuracy and reliability of operational reporting.</li><li>Operational efficiency improvements driven by AI and BI initiatives.</li><li>Automation rate of manual reporting processes.</li><li>Data quality and reporting accuracy.</li><li>Stakeholder satisfaction with BI solutions and analytical support.</li><li>Adoption and utilization of AI and BI tools across Operations.</li><li>Improvement in logistics performance through data-driven recommendations.</li><li>Successful delivery of AI and Business Intelligence projects.</li><li>Identification and implementation of continuous improvement opportunities.<br><br></li></ul><strong>Inside Snoonu’s Universe<br><br></strong>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br><strong>The Dream We’re Chasing<br><br></strong>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br><strong>The Quest We’re On<br><br></strong>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br><strong>Our Everyday Superpowers<br><br></strong><strong> Be Customer Obsessed</strong>: “Focus on the customer and all else will follow.”<br><br><strong> Act with Integrity:</strong> “We are honest, ethical, and trustworthy in everything we do.”<br><br><strong> Be Curious and Creative:</strong> “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br><strong>Lead by Example and Take Ownership:</strong> “Be the change you want to see and take ownership.”<br><br><strong> Work Smart and Deliver Results</strong>: “You can do more by doing less, better, and faster.”<br><br><strong> It's All About People:</strong> “Be a team player; together we are stronger.”<br><br><strong>Real Builders Ship: </strong>“We turn ideas into products, plans into action, and challenges into opportunities.”<br><br><strong>Perks & Worklife Magic At Snoonu<br><br></strong><strong> Global Vibes </strong>– Collaborate with a worldwide crew.<br><br><strong> Brain Boosters</strong> – Learning budgets, access to courses, and tools for your growth.<br><br><strong> Builder’s Playground</strong> – Own your tasks, own your path! We’re big on autonomy.<br><br>️<strong> Flexible Time Off</strong> – We take recharging seriously. Generous leave and wellness policies.<br><br>️<strong> Agile Everything</strong> – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br><strong>Great Place to Work® Certified<br><br></strong>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br><strong>Certified for Excellence<br><br></strong>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br><strong>Beyond the Code: Giving Back Matters<br><br></strong>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br><strong>Diversity Isn’t Just a Buzzword<br><br></strong>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br><strong>Let’s Build the Future Together<br><br></strong>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on LinkedIn!
<h2 class="h5">Job description</h2>
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Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.</p><br><p>Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>Turner & Townsend is currently recruiting for a Senior Planner to join our data centre team in Qatar.</p><br><p>With a market leading client base and the opportunity to take the lead on strategic commissions and high-profile projects, this is an exciting time to join the business unit and grow a career with Turner & Townsend.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Implement Project Planning & Scheduling strategy, plans and procedures, reflecting both Company and contractor roles, responsibilities and expectations</li><li>Assess, review and monitor detailed Primavera P6 schedules including WBS, activities, relationships, constraints, and resource loading according to Client Specifications.</li><li>Conduct schedule analysis, forecasts, and performance tracking (e.g., SPI, CPI, Earned Value)</li><li>Integrate various contract packages into master plan schedule</li><li>Review contractor’s submitted schedule and make recommendations to client</li><li>Prepare regular internal/external weekly and monthly progress report for management and client</li><li>Develop a project control procedure to monitor the progress of project. </li><li>Interact with contractor and verify the project data to update project schedule</li><li>Support project management in key decision-making with reliable scheduling insights</li><li>Develop mitigation plans</li><li>Assess any contractor’s extension of time claim and prepare defense claim report</li><li>Put forward recommendation report for any contractor’s EOT claim</li><li>Analyze critical path and constraints to determine the effect of changes to project schedule. Ensure that the Financial Periods are set and followed by the Contractor in the Schedule</li><li>Analyze and highlight the overall schedule impact of any variance / change order. </li><li>Prepare resourcing plans for the overall and individual project phases, identifying any excessive peak numbers and making recommendations for peak leveling. </li><li>Ensure that schedule related from vendors, suppliers, engineering and construction contractors of projects is provided as feedback into the planning and scheduling systems. </li><li>Working closely with various disciplines in project teams to ensure the accuracy and completeness of the schedules produced. </li><li>Provide onsite progress measurement and verification of billing. </li></ul><br>Qualifications<br><ul><li>10+ years of experience in project planning and scheduling.</li><li>Track record of working on the construction of hyperscale Data Centre projects from inception to completion.</li><li>Expert experience level using project scheduling tools (MS Project, Primavera P3, P5, P6), Excel, PowerPoint and Power BI. </li><li>Proven experience with resource loading, cost/schedule integration, and baseline management</li><li>Experience in coordinating multiple sources of schedule performance data into a master schedule platform and deliver project status reports required for large scale projects.</li><li>Strong technical understanding of construction methodologies and contract terms.</li><li>Familiarity with international project management standards (PMI).</li><li>Ability to lead, coordinate & organize multiple sources of schedule inputs/performance data into a master schedule platform and deliver project/program status reports as required. </li><li>The tenacity and drive to inject value and create solutions. </li><li>Develops good working relationships with project team. </li><li>Excellent communication and interpersonal skills</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. </em></p><br><p><em>Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at www.turnerandtownsend.com/</em></p><br><p>SOX control responsibilities may be part of this role, which are to be adhered to where applicable.</p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>在全球百余家备受认可的丽思卡尔顿酒店中,每位员工都力争为宾客缔造历久弥新的非凡体验-恒久隽永,难以忘怀。全球各地的酒店英才在此汇聚,匠心呈献终生难忘的珍贵时光,我们深信,创意灵感、贴心关怀和将心比心是我们走向成功的核心所在。<br><br>我们无时无刻不在超越酒店行业的要求、树立豪华服务的标杆,我们也为宾客悦享真诚关怀和舒心体验而深感自豪。<br><br>您的职责是始终以优雅风度用心提供周到服务,践行丽思卡尔顿“黄金标准”。黄金标准是丽思卡尔顿的品牌根基,指引我们一步步走向更好。正是这一品牌根基和文化理念使丽思卡尔顿一步步迈向成功,赢得了全球豪华酒店品牌佼佼者的声誉。加入丽思卡尔顿团队,学习我们的员工承诺、信条和服务准则,践行黄金标准,磨炼您的技能。我们在此承诺,每一位员工都将为选择这份事业和拥有出色同事感到自豪。<br><br>加入丽思卡尔顿,便是加入万豪国际集团的非凡品牌组合。<strong>从这里扬帆起航</strong> ,发挥个人价值,<strong>追求</strong> 人生目标,<strong>融入</strong> 卓越国际团队,<strong>展现</strong> 真我风采。
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>在全球百餘家備受認可的麗思<strong>卡</strong> 爾頓酒店中,<strong>每</strong> 位員工都力爭為賓客締造<strong>歷</strong> 久彌新的非凡體驗-恆久雋永,難以忘懷。全球各地的飯店英才在此匯聚,匠心呈獻終生難忘的珍貴時光,我們深信,創意靈感、貼心關懷和將心比心是我們走向成功的核心所在。<br><br>我們無時無刻不在超越飯店行業的要求、樹立豪華服務的標杆,我們也為賓客悅享真誠關懷和舒心體驗而深感自豪。<br><br>您的職責是始終以優雅風度用心提供周到服務,踐行麗思<strong>卡</strong> 爾頓「黃金標準」。黃金準則是麗思<strong>卡</strong> 爾頓的品牌根基,指引我們一<strong>步步</strong> 走向更好。正是這一品牌根基和文化理念使麗思<strong>卡</strong> 爾頓一<strong>步步</strong> 邁向成功,贏得了全球豪華飯店品牌佼佼者的聲譽。加入麗思<strong>卡</strong> 爾頓團隊,學習我們的員工承諾、信條和服務準則,實踐黃金雕準,磨練您的技能。我們在此承諾,<strong>每</strong> 一位員工都將為選擇這份事業和擁有出色同事感到自豪。<br><br>加入麗思<strong>卡</strong> 爾頓,便是加入萬豪國際集團的非凡品牌組合。從<strong>這裡</strong> 揚帆啟程,發揮個人價值,<strong>追求</strong> 人生目標,<strong>加入</strong> 卓越國際團隊,<strong>展現</strong> 真我風采。
<strong>Overview<br><br></strong>University of Doha for Science and Technology (UDST) was officially established by the Amiri Decision No. 13 of 2022, and it is the first national university specializing in academic, applied, technical, and professional education in the State of Qatar. UDST offers more than 80 bachelor's and master's degree programs, as well as diplomas and certificates. The university comprises five colleges: the College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, as well as specialized training centers catering to individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goalsnationally and internationally.<br><br>With more than 777 staff and over 9,500 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br>Our eligible employees enjoy competitive compensation and benefits, in accordance with applicable UDST policies. These benefits include:<br><br><ul><li>Generous academic annual leave</li><li>Tax free salary</li><li>Fully furnished upmarket accommodation (inclusive of utilities: water & electricity)</li><li>Annual flights for spouse and 3 children (up to 18 years old)</li><li>Children’s education allowance</li><li>Relocation/Shipping allowance</li><li>Professional development opportunities</li><li>International health insurance</li><li>In-house immigration services (to help you through the residency process)</li><li>Full access to our recreational facilities</li><li>Research and professional development support.<br><br></li></ul><strong>The College of Health Sciences invites applications for Nursing Faculty positions at the Assistant/ Associate Professor rank</strong>. Candidates must have broad nursing expertise together with demonstrated clinical and/or teaching experience in mental health nursing. Experience in addictions, substance use disorders, or related behavioral health areas would be considered an asset.<br><br><strong>How To Apply<br><br></strong>Applicants must meet all essential qualifications in order to be shortlisted for the position; other qualifications may be a deciding factor in selection. Qualifications and experience will be assessed through your application, which may include but not be limited to curricula vitae, cover letters, references, teaching dossiers and sample publications. It is the applicant’s responsibility to provide appropriate examples that illustrate how s/he meets each requirement. Failing to do so could result in the application being rejected. We thank all applicants for applying for the role; only those selected for further consideration will be contacted.<br><br><strong>Responsibilities<br><br></strong>Reporting to the Department Head, the successful candidate will be responsible for the development, delivery and evaluation of nursing courses acres the Department’s programs. Teaching responsibilities may include theory, laboratory, simulation, and clinical education in areas such as medical-surgical nursing, maternal-child health, pediatrics, mental health, critical care, and other areas aligned with the candidate’s expertise and departmental needs. S/he will evaluate student learning and progress and manage the resources of the learning environment.<br><br>The successful candidate will liaise with industry and other educational institutions; participate in industry advisory committees and coordinate, manage and control projects within the specified program area. Faculty members will keep course portfolio documents required for accreditation processes, contribute to curriculum and instructional development and improvement, and engage in scholarly, professional, and community life within the University and beyond.<br><br><strong>Qualifications<br><br></strong><strong>Education and Experience Requirements<br><br></strong>Appointment will be made at the Assistant or Associate Professor rank, depending on the candidate’s qualifications and experience. Minimum criteria are outlined below.<br><br><strong>Education<br><br></strong><ul><li>A PhD degree in Nursing or a related health field</li><li>Candidates whose PhD is not in Nursing must hold a Master’s or Bachelor’s degree in Nursing. </li><li>All candidates must be registered nurses in good standing with the regulatory body in their home or country of employment and must be eligible for licensing with Qatar’s Department of Healthcare Professions.<br><br></li></ul><strong>Experience<br><br></strong><ul><li>A minimum of five (5) years recent full-time equivalent clinical nursing practice.</li><li>Demonstrated clinical and/or teaching experience in mental health nursing is required.</li><li>Experience in addictions, substance use disorders, behavioral health, or concurrent mental health and substance use conditions is considered an asset.</li><li>Experience teaching nursing in a post-secondary setting.</li><li>Evidence of student mentoring or preceptorship.</li><li>Demonstrated use of diverse and innovative teaching methods, including simulation and educational technologies.</li><li>Demonstrated leadership in teaching, curriculum/program development, or clinical education.</li><li>Preference will be given to candidates with a record of successful participation or leadership in applied research projects and demonstrated scholarly contributions that advance nursing practice, health-related knowledge, and/or health-related curriculum development and pedagogy.</li><li>Evidence of academic and/or clinical leadership, such as:</li><li>Serving on curriculum committees or accreditation projects</li><li>Developing new courses or programs</li><li>Acting as a lead clinical instructor, coordinator, or mentor</li><li>Contributing to professional service or industry partnerships</li><li>Candidates who do not have teaching experience in post-secondary setting will be given consideration if they have a minimum of eight (8) years full-time equivalent of clinical nursing experience (preferably in medical-surgical, obstetrics, pediatrics, mental health, or high intensity neonatal care preferred); and/or have mentored/precepted nursing students during practice practicums.<br><br></li></ul><strong>Other Required Skills<br><br></strong><ul><li>Commitment to applied and experiential learning as a pedagogy and a key feature of UDST’s mandate.</li><li>Ability to design, develop, deliver, and evaluate authentic learning experiences and assessments incorporating contemporary tools and resources to maximize content learning in context and to develop the knowledge, skills, and attitudes identified in program outcomes.</li><li>Digital literacy and demonstrated fluency in technology systems, and an ability to model and facilitate use of current and emerging digital tools to support research and learning.</li><li>Demonstrated ability to develop technology-enriched learning environments that enable students to be active participants in their own learning.</li><li>Commitment to the effectiveness, vitality, and self-renewal of the teaching profession through self-driven continuous professional development and life-long learning.</li><li>Effective oral and written communication skills.</li><li>Collaborative and collegial spirit and a demonstrated ability to establish rapport with learners, colleagues, sponsor-employers, and members of the community.</li></ul>
<strong>Company Description<br><br></strong><strong>Raffles Hotels & Resorts <br><br></strong>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. <br><br><strong>Fairmont Hotels & Resorts <br><br></strong>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><br><strong>About Raffles & Fairmont Doha<br><br></strong>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.<br><br>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.<br><br>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.<br><br>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.<br><br><strong>About The Application Process<br><br></strong>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br><strong>Job Description<br><br></strong>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Director of Food & Beverage - Outlets.<br><br>The Director of Food & Beverage – Outlets is a strategic and commercially driven senior leader responsible for the overall performance, positioning, and operational excellence of the F&B outlet portfolio across Raffles & Fairmont Doha. The role provides leadership across restaurants, bars, lounges, and other guest-facing F&B venues, ensuring a distinctive luxury experience while maximizing revenue, profitability, guest satisfaction, and long-term business growth.<br><br>The role develops and executes the overall outlet strategy in alignment with the hotels’ luxury positioning and business objectives. The role balances brand standards and innovation with strong commercial discipline, driving outlet concepts, revenue optimization, cost management, productivity, and sustainable profitability.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Define and execute the strategic F&B outlet vision across Raffles & Fairmont Doha, aligned with luxury brand positioning and business objectives</li><li>Lead the commercial, operational, and financial performance of all outlets, driving revenue, profitability, and market positioning</li><li>Develop budgets, forecasts, and business plans with clear ownership of revenue, GOP, cost, productivity, and guest experience KPIs</li><li>Drive revenue optimization through strategic pricing, menu engineering, programming, promotions, and partnerships</li><li>Shape and evolve outlet concepts to ensure strong identity, market relevance, and compelling guest experiences</li><li>Champion luxury service excellence, operational consistency, and continuous improvement across all outlets</li><li>Lead, coach, and develop the F&B leadership team, building a strong talent and succession pipeline</li><li>Partner with Culinary, Sales, Marketing, Revenue, Finance, and People & Culture teams to maximize commercial opportunities</li><li>Use market intelligence, guest insights, and performance data to identify growth opportunities and improve profitability</li><li>Drive strategic activations, events, and collaborations that enhance revenue, guest engagement, and brand visibility</li><li>Ensure compliance with brand standards, food safety, licensing, risk management, and local regulations</li><li>Represent F&B at Executive Committee level and contribute to the broader strategic direction of Raffles & Fairmont Doha</li><li>Foster a high-performance culture focused on accountability, innovation, collaboration, and service excellence<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What will you bring to this role?<br><br></strong><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, or a related field</li><li>Minimum 8–10 years of progressive F&B leadership experience within luxury or five-star hospitality</li><li>Proven experience leading multiple restaurants, bars, and high-volume F&B operations</li><li>Strong commercial acumen with proven success in revenue growth, profitability, and cost management</li><li>Strong leadership, people development, and strategic decision-making capabilities</li><li>Experience in luxury international hotel brands and multicultural environments</li><li>Excellent communication, influencing, and stakeholder-management skills</li><li>Strong understanding of F&B trends, guest experience, concept development, and market positioning</li><li>Fluent English; additional languages are an advantage</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized<br><br></li></ul>Additional Information<br><br><strong>Employee Benefits<br><br></strong>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br><strong>Our Values <br><br></strong>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. <br><br>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging: We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. <br><br>Integrity: We build trust through mutual respect and being authentic.<br><br><strong>Diversity & Inclusion <br><br></strong>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
<strong>Overview<br><br></strong>University of Doha for Science and Technology (UDST) was officially established by the Amiri Decision No. 13 of 2022, and it is the first national university specializing in academic, applied, technical, and professional education in the State of Qatar. UDST offers more than 80 bachelor's and master's degree programs, as well as diplomas and certificates. The university comprises five colleges: the College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, as well as specialized training centers catering to individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.<br><br>With more than 777 staff and over 9,500 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br>The College of General Education provides a range of core courses common to all students of the University, in subject areas that support the academic structure of the undergraduate programs. The General Education Curriculum is designed around courses in mathematics, natural sciences, research methods, English communication, social sciences, humanities and the arts, aimed at developing students’ understanding of fundamental scientific concepts and their applications.<br><br>The College of General Education invites applications for a Chemistry Laboratory Instructor. Please note that the position is open to Master’s degree holders only.<br><br><strong>Benefits<br><br></strong><ul><li>Our eligible employees enjoy competitive compensation and benefits, in accordance to applicable UDST policies. These benefits include:</li><li>Generous academic annual leave </li><li>Tax-free salary </li><li>Fully furnished upmarket accommodation {inclusive of utilities: water & electricity} </li><li>Annual flights for spouse and 3 children {up to 18 years old} </li><li>Children’s education allowance </li><li>Relocation/Shipping allowance </li><li>Professional development opportunities </li><li>International health insurance </li><li>In-house immigration services (to help you through the residency process) </li><li>Full access to our recreational facilities </li><li>Research and professional development support. <br><br></li></ul><strong>Responsibilities<br><br></strong><strong>Your Commitment <br><br></strong>Reporting to the Department Head, the ideal candidate should be a creative and innovative individual with a demonstrated commitment to excellence in effective teaching. The candidate will plan, develop, and deliver laboratory courses in chemistry, such as General Chemistry, Organic Chemistry, Health Sciences Chemistry, Biochemistry, as well as other science lab courses to support the institution's programs.<br><br><strong>Qualifications<br><br></strong><strong>Education and Experience Requirements <br><br></strong><ul><li>Master’s Degree in Chemistry or Applied Chemistry, or a closely related field from a recognized institution,</li><li>A minimum of three (3) years of prior full-time teaching experience within higher education institutions in an English-speaking institution, with a focus on instructing chemistry Laboratory courses.</li><li>Strong knowledge of Chemistry principles and laboratory techniques.</li><li>Demonstrate knowledge of laboratory health and safety practices, including chemical handling, storage, labeling, waste disposal, risk assessment, and emergency procedures.</li><li>Demonstrate experience in the operating and safe use of laboratory equipment and instrumentation commonly used in chemistry teaching laboratory.</li><li>Demonstrate reliability, responsibility, and flexibility in managing the teaching and learning environment. </li><li>Effective written and verbal communication skills in English; interpersonal skills that contribute to a healthy workplace environment.\</li><li>Collaborative and collegial spirit and a demonstrated ability to work effectively as part of a team.</li><li>Strong organizational and time management skills.</li><li>Enthusiasm for teaching and helping students learn.</li><li>Demonstrate ability to deliver hands-on, applied and experiential laboratory learning activities.<br><br></li></ul><strong>The expectations of the Chemistry Lab Instructor are as follows:<br><br></strong><ul><li>Prepare, set up, and test laboratory experiments before delivery, ensuring that equipment, chemicals, reagents, materials, and teaching and learning resources are available and ready for use.</li><li>Managing laboratory experiments and activities, ensuring students' safety and adherence to proper laboratory procedures.</li><li>Instructing students on experimental techniques, theory, and safety protocols and offering guidance on data collection and analysis.</li><li>Evaluating students' laboratory reports, assignments, and performance and providing feedback on their work.</li><li>Holding office hours to assist students with questions, concerns, and clarifications related to laboratory work and assignments.</li><li>Contribute to the development, review, and continuous improvement of laboratory curricula, experiments, manuals, assessment activities, and instructional materials based on student learning outcomes, and assessment results.</li><li>Ensuring the laboratory complies with safety regulations, conducting or supporting risk assessments for laboratory activities, and ensuring appropriate procedures for chemical handling, labeling, storage, emergency response, and waste disposal.</li><li>Maintaining a safe, clean, and organized laboratory environment and promoting responsible and sustainable use of chemicals, consumables, water, energy, and other laboratory resources</li><li>Overseeing equipment and instrumentation in the laboratory, ensuring proper maintenance, and coordinating repairs or replacements when necessary.</li><li>Handling administrative tasks such as record-keeping, inventory management, and scheduling laboratory sessions.</li><li>Collaborating with the team to prepare a comprehensive list of lab materials, equipment, and reagents required for practical labs.</li><li>Staying updated on the latest advancements in chemistry and teaching methodologies through ongoing professional development.</li><li>Contributing to UDST’s activities and initiatives, including assignments to committee work related to curriculum, assessment, student success, and community outreach.</li><li>Attending department meetings and training sessions as required.</li><li>Other tasks may be assigned by the Department Head.<br><br></li></ul><strong>How To Apply<br><br></strong>Applicants must meet all essential qualifications to be shortlisted for the position; other qualifications may be a deciding factor in selection. Qualifications and experience will be assessed through your application, which may include, but not be limited to, curricula vitae, cover letters, references, and teaching dossiers. It is the applicant’s responsibility to provide appropriate examples that illustrate how s/he meets each requirement. Failing to do so could result in the application being rejected. We thank all applicants for applying for this position; only those selected for further consideration will be contacted.<br><br><strong>Interested to Apply: </strong>2026-4771<br><br>We thank all those who apply. Only those selected for further consideration will be contacted.
<p><strong>Why Join Us?</strong></p><p>At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning.</p><p>Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p><p>You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><strong>About Rosewood Doha:</strong></p><p>Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests.</p><p>Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><strong>Our Associate Experience:</strong></p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><p>-<span> </span>A competitive salary and benefits package</p><p>-<span> </span>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><p>-<span> </span>A birthday day off (because your milestones matter!)</p><p>-<span> </span>Personalized development plans and continuous learning opportunities to support your career journey</p><p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.</p><p><strong>Your Role:</strong></p><p>Organization / Manning:</p><ul><li>Reviews and revises manning based on the level of business. Control and compile associate rotas ensuring correct staffing levels dependent upon the Hotels occupancy and other operational needs.</li></ul><p><br></p><p>Service Standards:</p><ul><li>Ensure that all company brand standards are implemented.</li><li>Maintains and enforces all quality and service standards and procedures for Housekeeping Services.</li></ul><p><br></p><p>Training / Development:</p><ul><li>Directs preparation and oversees the implementation of annual training plans. Identify the training ' requirements, organize, and follow through on-the-job training in close liaison with the Assistant Director of Rooms and Floor Supervisors.</li><li>Reviews and endorses all training records.</li><li>Ensures the preparation and updates of standard operating procedures.</li><li>Identifies and prepares Section Trainers.</li><li>Personally, conducts training as required and on a regular basis.</li><li>Monitors the implementation and progress of various training programs and their effectiveness.</li><li>Receive and take ownership of any guest complaints. Perform any appropriate investigation and follow-up with guests and associates coaching.</li><li>Ensure all new housekeeping associates receive an induction schedule and through training and support when first joining the department.</li></ul><p><br></p><p>Working Environment Relations:</p><ul><li>Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of guests.</li><li>Contribute to the collective commitment of a unique guest experience - to create a sense of place.</li><li>Assist with appraising performance of associates within the Housekeeping Department. Maintain close relationships with suppliers and service providers, ensuring that expected levels of quality are continuously met. </li><li>Maintain close relationships with suppliers and service providers, ensuring that expected levels of quality are continuously met.</li><li>Creates a positive and highly motivated working environment that promotes and develops teamwork and Assist with the supervision of all housekeeping associates and contractors employed within the department.</li><li>Ensure that the Hotels grievance, disciplinary and guarantee of fair treatment procedures are followed.</li><li>Utilizes and develops communication tools and channels for the dissemination of information and work flow in the department.</li></ul><p><br></p><p>Operational Processes:</p><ul><li>Oversee the day-to-day housekeeping operation by being on the guestroom floors, public areas and back of house.</li><li>Carrying out spot checks and following-up were necessary.</li><li>Rotate duties with supervisor- Public Area to be fully conversed with all areas in the Housekeeping Department.</li><li>Review guest requests prior to arrival and ensure that they are properly set up in a timely manner.</li><li>Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction.</li><li>Assist the Assistant Director of Rooms in the overall running of the Housekeeping Department and to deputize for in her absence.</li><li>Drive the performance of the Housekeeping Department in conjunction with the management team, ensure the team delivers the highest quality in relation with Forbes, LQA and Rosewood Brand Standards to consistently meet and exceed guest expectations.</li><li>Ensure that schedules are inputted in payroll system, and that all reports are completed and submitted along with the attendance to T &C in due time.</li><li>Complete any special assignments directed by the Assistant Director of Rooms.</li><li>Ensures regular preventive maintenance and general cleaning are carried out in the rooms and corridors and public areas.</li><li>Supervises daily room assignments.</li><li>Inspects all VIP rooms, guest floors, floor pantries and other areas daily.</li><li>Ensures proper care and use of equipment, carts and baskets.</li><li>Report all malfunctions on assigned floors to Engineering department. Follow up any reports, taking further action if required.</li><li>Maintains high cleaning standards on all floors.</li><li>Checks on maintaining proper par stocks for linen, cleaning and guest room supplies.</li><li>Carries out inventories with regards to linen and guest room supplies, machinery, chemicals and recommends solutions to reduce losses and damages and order public area of cleaning chemical and cleaning supplies and guest supplies based on the inventory on the stock.</li><li>Coordinates the maintenance of Carpets and Upholstery.</li><li>Ensure all associates equipment is well maintained and in proper working order.</li></ul><p><br></p>
<p><strong>Position Details</strong></p><p><strong>Job Title:</strong> Operations Manager</p><p><strong>Company:</strong> Manforce Trading</p><p><strong>Location:</strong> Qatar</p><p><strong>Reporting To:</strong> Founder and MD</p><p><strong>Experience:</strong> 7+ years</p><p><strong>Compensation:</strong> Based on merit, experience, and suitability</p><p><strong>Employment Type:</strong> Full-time</p><p><strong>Language:</strong> Proficiency in English and Hindi</p><p> </p><p><strong>About the Role</strong></p><p>Manforce Trading is seeking an experienced, hands-on <strong>Operations Manager</strong> to lead and strengthen operations.</p><p>The role is responsible for ensuring <strong>operational delivery, team accountability, workforce mobilization and demobilization, site coordination, camp and welfare management, transportation, manpower supplier management, and continuous improvement</strong>.</p><p>A key mandate is to professionalize and digitize operations through <strong>Odoo, automation, data, and appropriate AI applications</strong> to improve efficiency, visibility, cost control, and service delivery.</p><p>This is a <strong>hands-on execution role</strong>, requiring strong ownership, follow-through, problem-solving, and the ability to coordinate multiple teams, sites, clients, and external partners.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>1. Operations Leadership & Team Accountability</strong></p><p>• Lead day-to-day operations across Manforce Trading. </p><p>• Establish clear responsibilities, KPIs, deadlines, and accountability for each team member. </p><p>• Conduct regular operational reviews and ensure agreed actions are completed on time. </p><p>• Identify operational risks, delays, manpower shortages, and service issues early and drive corrective action. </p><p>• Build a culture of ownership, urgency, discipline, and follow-through. </p><p>• Ensure operational issues are resolved at the appropriate level and escalated only when necessary. </p><p> </p><p><strong>2. Workforce Mobilization, Demobilization & Site Operations</strong></p><p>• Build an efficient and scalable capability to mobilize and demobilize manpower according to client schedules. </p><p>• Coordinate manpower readiness, documentation, accommodation, transport, PPE, inductions, access requirements, and site deployment. </p><p>• Maintain visibility of manpower that is available, mobilizing, deployed, demobilizing, or idle. </p><p>• Manage replacements, transfers, absenteeism, emergency manpower requirements, and redeployment. </p><p>• Coordinate closely with client and site representatives to ensure reliable manpower delivery. </p><p>• Resolve operational complaints and site issues quickly while maintaining strong client relationships. </p><p>• Minimize idle manpower through effective deployment and redeployment planning. </p><p> </p><p><strong>3. Camp, Welfare, Transportation, Safety & Management</strong></p><p>• Oversee workforce accommodation, camp occupancy, cleanliness, maintenance, discipline, security, and welfare. </p><p>• Ensure accommodation capacity is aligned with current and upcoming workforce requirements. </p><p>• Establish regular camp inspection and issue-resolution processes. </p><p>• Ensure workforce welfare concerns are addressed promptly and appropriately. </p><p>• Manage transport planning between camps, sites, offices, medical centres, and other required locations. </p><p>• Improve route planning, vehicle utilization, punctuality, and transport cost efficiency. </p><p>• Maintain contingency arrangements for transport failures and urgent manpower movements. </p><p>• Ensure safety awareness and strict compliance including availability of PPE and tools required. </p><p> </p><p><strong>4. Manpower Suppliers & Operational Vendors</strong></p><p>• Build and maintain a strong network of reliable <strong>local manpower suppliers</strong>. </p><p>• Maintain sufficient supplier depth to avoid dependency on individual vendors. </p><p>• Evaluate suppliers based on capacity, manpower quality, rates, documentation, responsiveness, and reliability. </p><p>• Maintain preferred and backup suppliers for key manpower categories. </p><p>• Monitor supplier performance and address recurring service failures. </p><p>• Manage other operational vendors including transport, accommodation, and workforce-support providers where required. </p><p>• Ensure vendor arrangements support rapid scaling without compromising quality or cost discipline. </p><p> </p><p><strong>5. Process Improvement, Odoo & AI Enablement</strong></p><p>• Review operational processes and eliminate bottlenecks, duplication, delays, and unnecessary manual work. </p><p>• Develop practical SOPs and standardized workflows for key operational activities. </p><p>• Lead the business-side implementation and adoption of <strong>Odoo</strong> for operations. </p><p>• Ensure operational information is captured systematically rather than through fragmented spreadsheets, emails, or informal communication. </p><p>• Develop operational dashboards and management reporting. </p><p>• Identify practical applications of <strong>automation and AI</strong> to improve productivity, planning, manpower matching, reporting, alerts, scheduling, and decision-making. </p><p>• Ensure technology implementation results in measurable operational improvement. </p><p>The Operations Manager is expected to act as the <strong>business owner of operational systems</strong>, not as the technical developer.</p><p> </p><p><strong>6. Performance, Cost Control & Cross-Functional Coordination</strong></p><p>• Monitor operational KPIs covering manpower deployment, mobilization, utilization, transport, camps, vendors, client issues, and service delivery. </p><p>• Identify and reduce avoidable costs arising from idle manpower, inefficient transport, excess accommodation, emergency procurement, and operational failures. </p><p>• Work closely with Recruitment, HR/Admin, Finance, Sales, HSE, Procurement, IT, and management. </p><p>• Ensure effective handovers and clear ownership where activities involve multiple departments. </p><p>• Provide management with concise reporting on operational performance, risks, exceptions, and corrective actions. </p><p>• Support business growth by ensuring Manforce can <strong>reliably deliver and scale client manpower requirements</strong>. </p><p> </p><p><strong>Required Qualifications & Experience</strong></p><p>• Bachelor’s degree in Business Administration, Operations Management, Engineering, Supply Chain, HR, or a related discipline. </p><p>• Minimum <strong>7 years of relevant operational experience</strong>. </p><p>• Strong experience in manpower supply, contracting, workforce services, facilities management, construction support, industrial services, or a similar labour-intensiveenvironment. </p><p>• Demonstrated experience managing operational teams and holding people accountable for delivery. </p><p>• Experience in workforce mobilization, deployment, logistics, and site operations. </p><p>• Understanding of workforce accommodation, welfare, and transportation. </p><p>• Experience managing manpower suppliers and operational vendors. </p><p>• Demonstrated process-improvement capability. </p><p>• Practical experience with ERP or operational management systems; <strong>Odoo experience is an advantage</strong>. </p><p>• Good understanding of technology, automation, data, and AI applications in operations. </p><p>• Qatar/GCC experience is preferred. </p><p> </p><p><strong>Key Skills & Competencies</strong></p><p>• Operational leadership and accountability </p><p>• Workforce planning and deployment </p><p>• Mobilization and demobilization management </p><p>• Client and site relationship management </p><p>• Camp and workforce welfare management </p><p>• Transport and logistics coordination </p><p>• Manpower supplier and vendor management </p><p>• Process improvement and SOP development </p><p>• Odoo / ERP awareness </p><p>• Automation and AI awareness </p><p>• Cost and resource optimization </p><p>• Data-driven management </p><p>• Problem-solving and execution discipline </p><p>• Cross-functional coordination </p><p>• Strong communication and negotiation skills </p><p> </p><p><strong>Success Measures & KPIs</strong></p><p>Performance will be measured against areas such as:</p><p>• Mobilizations completed within client-required timelines. </p><p>• Manpower deployment and utilization. </p><p>• Reduction in idle manpower and avoidable operational costs. </p><p>• Replacement and issue-resolution turnaround time. </p><p>• Client operational satisfaction and reduction in recurring complaints. </p><p>• Camp and welfare performance. </p><p>• Transport punctuality and utilization. </p><p>• Availability and reliability of local manpower suppliers. </p><p>• Team KPI achievement and accountability. </p><p>• Odoo implementation and operational adoption. </p><p>• Reduction in manual processes and duplicated work. </p><p>• Measurable productivity gains from process improvement, automation, or AI. </p><p>• Overall reliability and scalability of operations. </p><p> </p><ul><li> </li></ul>
<strong><strong>Overview<br><br></strong></strong>University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.<br><br>With more than 777 staff and over 9,500 students, UDST is the destination for top-notch applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences with incorporation of innovative technological interventions, to further enhance students’ skills and help develop talented graduates that can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br><strong><strong>Benefits<br><br></strong></strong>Our eligible employees enjoy competitive compensation and benefits, in accordance with applicable UDST policies.<br><br><strong><strong>These Benefits Include:<br><br></strong></strong><ul><li>Generous academic annual leave</li><li>Tax free salary</li><li>Fully furnished upmarket accommodation (inclusive of utilities: water & electricity)</li><li>Annual flights for spouse and 3 children (up to 18 years old)</li><li>Children’s education allowance</li><li>Relocation/Shipping allowance</li><li>Professional development opportunities</li><li>International health insurance</li><li>In-house immigration services (to help you through the residency process)</li><li>Full access to our recreational facilities</li><li>Research and professional development support.<br><br></li></ul>The College of Business invites applications for the position Assistant / Associate Professor in Strategy and Marketing.<br><br><strong><strong>Responsibilities<br><br></strong></strong>Reporting to the Department Head, the successful candidate will be responsible for the development, delivery and evaluation of a broad range of courses within Strategy and Strategic Marketing. S/he will evaluate student progress and manage the resources of the learning environment. The successful candidate will liaise with industry and other educational institutions; participate in industry advisory committees and coordinate, manage and control projects within the specified program area. Faculty members will keep course portfolio documents required for accreditation processes and engage in instructional development/improvement plans. All employees are expected to contribute to professional and community life within the College and beyond.<br><br><strong><strong>Qualifications<br><br></strong></strong>Faculty members will be placed in the appropriate rank based on their education and experience. The broad criteria is provided below.<br><br><strong>Education<br><br></strong>PhD in Strategy or Marketing or related discipline from an internationally recognized university with an undergraduate degree from an accredited university.<br><br><strong>For Assistant Professor<br><br></strong><strong><strong>Experience<br><br></strong></strong>A minimum of 3 years teaching experience in a post-secondary, adult training or industry training environment, along with preferably 3 years of employment experience in digital marketing or related field. A distinguished research record and international reputation evidenced by high-quality publications in top tier journals. Excellent record of supervising high caliber research students. Demonstrated leadership in building engagement and partnerships with the profession and industry.<br><br><strong><strong>Preferred Qualifications<br><br></strong></strong>Diploma in Education (e.g. Post-secondary Education, Adult Education or Vocational Education) is preferred. 6+ years of employment experience as a practitioner/professional within the relevant discipline. Teaching experience in post-secondary, adult training, or industry training environment. Experience in leadership and innovation in technology-based projects.<br><br><strong>For Associate Professor<br><br></strong><strong><strong>Experience<br><br></strong></strong><ul><li>A minimum of 3 years teaching experience in a post-secondary, adult training or industry training environment, along with preferably 3 years of employment experience in digital marketing or related field.</li><li>A distinguished research record and international reputation evidenced by high-quality publications in top tier journals.</li><li>Excellent record of supervising high caliber research students.</li><li>Demonstrated leadership in building engagement and partnerships with the profession and industry.<br><br></li></ul><strong><strong>Preferred Qualifications<br><br></strong></strong><ul><li>Diploma in Education (e.g. Post-secondary Education, Adult Education or Vocational Education) is preferred.</li><li>6+ years of employment experience as a practitioner/professional within the relevant discipline.</li><li>Teaching experience in post-secondary, adult training, or industry training environment.</li><li>Experience in leadership and innovation in technology-based projects.<br><br></li></ul><strong><strong>Other Required Skills<br><br></strong></strong><ul><li>Commitment to applied and experiential learning as a pedagogy and a key feature of UDST’s mandate.</li><li>Ability to design, develop, deliver, and evaluate authentic learning experiences and assessments. These should incorporate contemporary tools and resources to maximize content learning in context, and to develop the knowledge, skills, competences and attitudes identified in program outcomes.</li><li>Digital literacy and demonstrate fluency in technology systems, and an ability to model and facilitate use of current and emerging digital tools to support research and learning.</li><li>Demonstrated ability to develop technology-enriched learning environments that enable students to be active participants in their own learning.</li><li>Commitment to the effectiveness, vitality, and self-renewal of the teaching profession through self-driven continuous professional development and life-long learning.</li><li>Effective oral and written communication skills.</li><li>Collaborative and collegial spirit and demonstrated ability to establish rapport with learners, colleagues, sponsor-employers, and members of the community.</li><li>Ability to initiate applied research projects.<br><br></li></ul><strong><strong>How To Apply<br><br></strong></strong>Applicants must meet all essential qualifications in order to be shortlisted for the position; other qualifications may be a deciding factor in selection. Qualifications and experience will be assessed through your application, which may include but not be limited to curriculum vitae, cover letters, references, teaching dossiers and sample publications. It is the applicant’s responsibility to provide appropriate examples that illustrate how s/he meets each requirement. Failing to do so could result in the application being rejected. We thank all applicants for applying for the role; only those selected for further consideration will be contacted.<br><br><strong>Interested to apply:</strong> 00001105 - Digital Marketing in Doha | Careers at University of Doha for Science and Technology<br><br><strong>We thank all those who apply. Only those selected for further consideration will be contacted.</strong>
<strong><strong>Overview<br><br></strong></strong>University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.<br><br>With more than 777 staff and over 9,500 students, UDST is the destination for top-notch applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences with incorporation of innovative technological interventions, to further enhance students’ skills and help develop talented graduates that can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br><strong><strong>Benefits<br><br></strong></strong>Our eligible employees enjoy competitive compensation and benefits, in accordance with applicable UDST policies.<br><br><strong><strong>These Benefits Include:<br><br></strong></strong><ul><li>Generous academic annual leave</li><li>Tax free salary</li><li>Fully furnished upmarket accommodation (inclusive of utilities: water & electricity)</li><li>Annual flights for spouse and 3 children (up to 18 years old)</li><li>Children’s education allowance</li><li>Relocation/Shipping allowance</li><li>Professional development opportunities</li><li>International health insurance</li><li>In-house immigration services (to help you through the residency process)</li><li>Full access to our recreational facilities</li><li>Research and professional development support.<br><br></li></ul>The College of Business invites applications for the position Assistant / Associate Professor in Business Data Analytics.<br><br><strong><strong>Responsibilities<br><br></strong></strong>Reporting to the Department Head, the successful candidate will be responsible for the development, delivery and evaluation of a broad range of courses within Business Data Analytics. S/he will evaluate student progress and manage the resources of the learning environment. The successful candidate will liaise with industry and other educational institutions; participate in industry advisory committees and coordinate, manage and control projects within the specified program area. Faculty members will keep course portfolio documents required for accreditation processes and engage in instructional development/improvement plans. All employees are expected to contribute to professional and community life within the College and beyond.<br><br><strong><strong>Qualifications<br><br></strong></strong>Faculty members will be placed in the appropriate rank based on their education and experience. The broad criteria is provided below.<br><br><strong>Education<br><br></strong>PhD in Management Information System/Data Analytics or related discipline from an internationally recognized university with an undergraduate degree from an accredited university.<br><br><strong>For Assistant Professor<br><br></strong><strong><strong>Experience<br><br></strong></strong><ul><li>A minimum of 3 years teaching experience in a post-secondary, adult training or industry training environment, along with preferably 3 years of employment experience in digital marketing or related field.</li><li>A distinguished research record and international reputation evidenced by high-quality publications in top tier journals.</li><li>Excellent record of supervising high caliber research students.</li><li>Demonstrated leadership in building engagement and partnerships with the profession and industry.<br><br></li></ul><strong><strong>Preferred Qualifications<br><br></strong></strong><ul><li>Diploma in Education (e.g. Post-secondary Education, Adult Education or Vocational Education) is preferred.</li><li>6+ years of employment experience as a practitioner/professional within the relevant discipline.</li><li>Teaching experience in post-secondary, adult training, or industry training environment.</li><li>Experience in leadership and innovation in technology-based projects.<br><br></li></ul><strong>For Associate Professor<br><br></strong><strong><strong> Experience<br><br></strong></strong><ul><li>A minimum of 8 years teaching experience in a post-secondary, adult training or industry training environment, along with preferably 3 years of employment experience in digital marketing or related field.</li><li>A distinguished research record and international reputation evidenced by high-quality publications in top tier journals.</li><li>Excellent record of supervising high caliber research students.</li><li>Demonstrated leadership in building engagement and partnerships with the profession and industry.<br><br></li></ul><strong><strong>Preferred Qualifications<br><br></strong></strong><ul><li>Professional Certification.</li><li>Diploma in Education (e.g. Post-secondary Education, Adult Education or Vocational Education) is preferred.</li><li>10+ years of employment experience as a practitioner/professional within the relevant discipline.</li><li>Teaching experience in post-secondary, adult training, or industry training environment.</li><li>Experience in leadership and innovation in technology-based projects.<br><br></li></ul><strong><strong>Other Required Skills<br><br></strong></strong><ul><li>Commitment to applied and experiential learning as a pedagogy and a key feature of UDST’s mandate.</li><li>Ability to design, develop, deliver, and evaluate authentic learning experiences and assessments. These should incorporate contemporary tools and resources to maximize content learning in context, and to develop the knowledge, skills, competences and attitudes identified in program outcomes.</li><li>Digital literacy and demonstrate fluency in technology systems, and an ability to model and facilitate use of current and emerging digital tools to support research and learning.</li><li>Demonstrated ability to develop technology-enriched learning environments that enable students to be active participants in their own learning.</li><li>Commitment to the effectiveness, vitality, and self-renewal of the teaching profession through self-driven continuous professional development and life-long learning.</li><li>Effective oral and written communication skills.</li><li>Collaborative and collegial spirit and demonstrated ability to establish rapport with learners, colleagues, sponsor-employers, and members of the community.</li><li>Ability to initiate applied research projects.<br><br></li></ul><strong><strong>How To Apply</strong>:<br><br></strong>Applicants must meet all essential qualifications in order to be shortlisted for the position; other qualifications may be a deciding factor in selection. Qualifications and experience will be assessed through your application, which may include but not be limited to curriculum vitae, cover letters, references, teaching dossiers and sample publications. It is the applicant’s responsibility to provide appropriate examples that illustrate how s/he meets each requirement. Failing to do so could result in the application being rejected. We thank all applicants for applying for the role; only those selected for further consideration will be contacted.<br><br><strong>Interested to apply:</strong> 2025-4154<br><br>We thank all those who apply. Only those selected for further consideration will be contacted.