Autism Specialist Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership &amp; Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking &amp; Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach &amp; Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM &amp; Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement &amp; Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay &amp; Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting &amp; Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are</span></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research &amp; List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability &amp; Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization &amp; Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification &amp; CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance &amp; Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience &amp; Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer &amp; Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>

Job Summary<br><br>We are looking for a Senior IT Operations Specialist to manage and support IT infrastructure, systems, cybersecurity, and day-to-day technology operations across the organization.<br><br>The successful candidate will be responsible for maintaining reliable and secure IT systems, providing advanced technical support, managing Microsoft technologies and infrastructure, coordinating with technology vendors, and supporting the continuous improvement of IT operations.<br><br>Key Responsibilities<br><br>Manage and support IT infrastructure, networks, servers, endpoints, and related systems. Administer Microsoft 365, Microsoft Intune, Azure, and Active Directory environments. Manage endpoint devices, user accounts, access, and IT assets. Support backup, recovery, data protection, and business continuity processes. Monitor system performance, availability, security, and overall infrastructure health. Troubleshoot and resolve complex Tier 2 and Tier 3 technical issues. Support cybersecurity, vulnerability management, access controls, and information security practices. Manage employee IT onboarding and offboarding, including user accounts, devices, and access. Maintain accurate technical documentation, procedures, asset records, and IT knowledge resources. Manage and coordinate with IT vendors, software providers, hardware suppliers, and service providers. Review software licenses, IT services, and infrastructure requirements to identify opportunities for cost optimization. Support the evaluation and implementation of new IT tools, systems, and technology solutions. Assist with internal IT projects, system upgrades, digital workplace solutions, and technology improvements. Prioritize technical incidents and infrastructure requirements according to business needs. Provide occasional after-hours or weekend support when required for critical incidents or planned technology activities.<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.7–10 years of relevant experience in IT infrastructure, systems administration, and technical support. Minimum 3-5 years of experience in a senior, supervisory, technical lead, or similar capacity. Strong hands-on experience with Microsoft 365, Microsoft Intune, Azure, and Endpoint Management. Good knowledge of Active Directory and Hybrid Active Directory environments. Experience with backup and recovery solutions such as Veeam. Practical experience with network infrastructure, firewalls, and network security. Experience in information security, cybersecurity controls, compliance, vulnerability management, and audit readiness. Experience with IT vendors, software licensing, and technology cost optimization. Strong troubleshooting and problem-solving abilities. Good technical documentation and stakeholder communication skills. Ability to work independently, manage priorities, and support multiple business requirements. Willingness to provide occasional after-hours or weekend support when required.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The KH Finance &amp; Revenue Cycle Management (RCM) Specialist is responsible for overseeing the financial operations and revenue cycle management of KAUST Health, ensuring accurate financial reporting, effective budget management, and efficient insurance claims processing.<br> The role focuses on validating invoices and quotations, managing end-to-end insurance claim activities, monitoring financial performance, and optimizing revenue collection while ensuring compliance with contractual agreements and healthcare regulations.<br> Working closely with healthcare operators, insurance providers, finance teams, and senior leadership, the specialist plays a key role in improving financial sustainability, minimizing claim denials, strengthening financial controls, and supporting strategic decision-making through data-driven financial analysis and reporting.<br> Key Responsibilities Review and validate invoices submitted by the healthcare operator to ensure accuracy, completeness, and compliance with contractual agreements before payment approval.<br> Evaluate and approve quotations for healthcare services by verifying pricing, scope, and alignment with agreed contracts and organizational policies.<br> Lead the annual budgeting process, including budget preparation, monitoring, forecasting, and expenditure control to support KAUST Health's financial objectives.<br> Prepare financial reports and conduct variance analysis, providing monthly financial insights, forecasting, and recommendations to improve operational and financial performance.<br> Manage the end-to-end Revenue Cycle Management (RCM) process, ensuring timely and accurate submission of insurance claims to all insurance providers.<br> Validate insurance claims by reviewing billing accuracy, medical coding, documentation, and compliance with payer requirements to minimize claim denials.<br> Monitor claim rejections, collections, and reimbursement performance, analyze denial trends, implement corrective actions, and improve cash flow and revenue recovery.<br> Lead reconciliation meetings with healthcare operators and insurance companies to resolve payment discrepancies, outstanding claims, billing issues, and account reconciliations.<br> Develop and present financial and revenue cycle KPIs to senior leadership, identifying financial risks, revenue optimization opportunities, and process improvement initiatives.<br> Ensure financial compliance and stakeholder collaboration by supporting internal and external audits, maintaining compliance with financial policies and healthcare regulations, and serving as the primary liaison between KAUST Health, Finance, healthcare operators, and insurance companies.<br> Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline (Finance or Accounting preferred).<br> Master's degree in Finance, Accounting, Business Administration, or Healthcare Management is preferred.<br> Professional certification such as CPA, CMA, ACCA, or equivalent is considered an added advantage.<br> Minimum of 6 years of professional experience, including at least 3 years in a leadership or specialist role in finance, healthcare finance, or revenue cycle management.<br> Proven experience in healthcare finance, including budgeting, financial planning, financial reporting, cost control, and expenditure management within hospitals or healthcare organizations.<br> Extensive knowledge of Revenue Cycle Management (RCM), including insurance claims processing, claim validation, reimbursement, denial management, collections, and financial reconciliation.<br> Strong financial analysis and reporting skills, with experience in budget preparation, forecasting, variance analysis, KPI reporting, and financial performance management.<br> Advanced Microsoft Excel proficiency, including Pivot Tables, XLOOKUP/VLOOKUP, financial modeling, dashboards, data analysis, and reporting; experience with ERP or healthcare financial systems is highly desirable.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Campus &amp; Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus &amp; Community.<br> The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&amp;C standards.<br> The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs.<br> It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities.<br> Responsibilities Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels.<br> Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates.<br> Publish approved announcements and manage, update, and maintain assigned sections of the C&amp;C website using CMS platforms.<br> Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools.<br> Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite.<br> Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&amp;C branding guidelines.<br> Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs.<br> Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages.<br> Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software.<br> Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events.<br> Bachelor’s degree in Communications, Marketing, Media, Copywriting, or a related field.<br> Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications.<br> Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools.<br> Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience.<br> Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy.<br> Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation.<br> Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks.<br> Demonstrated capacity to work independently on defined tasks while following appropriate guidance.<br> Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary We are seeking an experienced Senior Data Protection &amp; Privacy Specialist to support the organization s data protection and privacy governance initiatives. The successful candidate will be responsible for managing day-to-day privacy operations, conducting privacy risk assessments, reviewing personal data management processes, and supporting investigations and complaint handling related to personal data protection. The role requires a strong understanding of data protection regulations, cybersecurity principles, privacy governance, and emerging technologies to ensure the organization s compliance with applicable legal and regulatory requirements. Key Responsibilities Perform day-to-day operational activities related to data protection, including receiving and handling complaints, investigations, and privacy-related inquiries. Review and assess Personal Data Management Systems to ensure compliance with applicable privacy requirements and best practices. Conduct Personal Data Privacy Risk Assessments and provide recommendations to mitigate identified risks. Evaluate requests involving the processing of sensitive or special-category personal data and submit recommendations to management for approval. Execute and support procedures related to privacy complaints, investigations, and incident handling. Assist in ensuring compliance with organizational policies and applicable data protection regulations. Prepare reports, documentation, and recommendations related to privacy assessments and investigations. Collaborate with internal stakeholders to promote privacy awareness and support continuous improvement of data protection practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Requirements</h2><p>Qualifications</p><ul><li>Education Bachelor's or Master's degree in Computer Science, Information Technology, Information Security, Cybersecurity, or a related discipline.</li><li>Professional Certifications Candidates holding one or more of the following certifications will be preferred: Certified Information Privacy Manager (CIPM) Certified Information Privacy Professional (CIPP) Equivalent Data Protection or Privacy certifications</li><li>Experience Minimum 8 years of relevant professional experience in data protection, privacy, information security, cybersecurity, compliance, or related fields.</li><li>Required Skills &amp; Knowledge Strong knowledge of data protection and privacy principles. Understanding of cybersecurity concepts, cyber threats, and vulnerabilities. Knowledge of data protection laws, regulations, governance frameworks, policies, and procedures. Familiarity with Artificial Intelligence (AI), blockchain, and other emerging technologies and their impact on privacy. Technical understanding of computer networking concepts, network protocols, and network security methodologies. Experience conducting privacy risk assessments and supporting privacy compliance activities. Strong analytical, problem-solving, documentation, and report-writing skills. Excellent communication and stakeholder management skills. Ability to manage multiple priorities while maintaining a high level of accuracy and professionalism.</li><li>Language Requirements English: Required (written and spoken). Arabic: Preferred but not mandatory.</li><li>Additional Required Skills and Knowledge: Strong understanding of cybersecurity and privacy principles. Familiarity with cyber threats and vulnerabilities. Knowledge of laws, policies, procedures, and governance related to data protection and privacy. Awareness of emerging technologies, including artificial intelligence and blockchain. Technical expertise in computer networking concepts, protocols, and network security methodologies. Excellent communication skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>We are seeking a Key Accounts Specialist who will be responsible for providing senior-level technical, operational, and project coordination support for key electrical accounts, bulk supply customers, and strategic utility projects. The role acts as a primary technical focal point for key customers, ensuring quality service delivery, smooth project execution, customer satisfaction, and compliance with company standards, ISO requirements, and health and safety regulations.</span></span></p><br><p><b><span><span>Key Responsibilities</span></span></b></p><br><ul><li><span><span>Act as the primary technical focal point for key electrical accounts and bulk supply customers.</span></span></li><li><span><span>Support the design, review, and implementation of electrical solutions for bulk electrical customers.</span></span></li><li><span><span>Coordinate with clients, internal departments, contractors, consultants, and stakeholders to ensure smooth execution of bulk electrical projects.</span></span></li><li><span><span>Monitor the performance, quality, efficiency, and reliability of bulk electrical operations and services.</span></span></li><li><span><span>Review customer requirements, technical submissions, project documents, service requests, and project deliverables.</span></span></li><li><span><span>Provide after-sales technical support, follow-up, and resolution of technical or service-related issues.</span></span></li><li><span><span>Support the planning, coordination, and delivery of complex utility projects related to key accounts.</span></span></li><li><span><span>Ensure service delivery is aligned with approved standards, customer expectations, and project timelines.</span></span></li><li><span><span>Prepare performance summaries, customer feedback reports, technical updates, and recommendations for management review.</span></span></li><li><span><span>Identify areas for improvement and support continuous improvement initiatives related to key account service delivery.</span></span></li><li><span><span>Mentor engineers and team members involved in key account management, technical coordination, and service support.</span></span></li><li><span><span>Support business continuity, risk management, and customer satisfaction objectives.</span></span></li><li><span><span>Ensure compliance with company standards, ISO requirements, approved procedures, and Health &amp; Safety regulations.</span></span></li><li><span><span>Maintain proper documentation and records related to customer accounts, project activities, reports, and service issues.</span></span></li><li><span><span>Perform any other duties assigned by senior management.</span></span></li></ul><br><span>Requirements</span><p><b><span><span><span>Qualification Requirements</span></span></span></b></p><br><ul><li><span><span><span>Bachelor’s degree in Electrical Engineering or a related engineering discipline.</span></span></span></li><li><span><span><span>PMP, PRINCE2, or equivalent project management certification is required/preferred.</span></span></span></li><li><span><span><span>Minimum 13+ years of relevant experience in electrical engineering, metering operations, key account management, utility operations, or utility project management.</span></span></span></li><li><span><span><span>Strong experience in managing bulk customers and complex utility projects.</span></span></span></li><li><span><span><span>Good understanding of electrical systems, utility operations, bulk supply arrangements, metering operations, and service delivery frameworks.</span></span></span></li></ul><p><b><span><span><span>Skills and Competencies</span></span></span></b></p><br><ul><li><span><span><span>Strong technical knowledge in electrical engineering and utility operations.</span></span></span></li><li><span><span><span>Excellent client-facing, stakeholder management, and customer relationship management skills.</span></span></span></li><li><span><span><span>Strong project coordination and service delivery management abilities.</span></span></span></li><li><span><span><span>Excellent communication, coordination, and leadership skills.</span></span></span></li><li><span><span><span>Strong problem-solving, decision-making, and analytical skills.</span></span></span></li><li><span><span><span>Ability to manage complex customer requirements and technical issues.</span></span></span></li><li><span><span><span>Ability to mentor and guide engineers and team members.</span></span></span></li><li><span><span><span>Good reporting, documentation, and presentation skills.</span></span></span></li><li><span><span><span>Strong focus on quality, compliance, safety, and customer satisfaction.</span></span></span></li><li><span><span><span>Written and spoken English is essential; Arabic is preferred.</span></span></span></li></ul><p><b><span><span><span>Preferred Experience</span></span></span></b></p><br><ul><li><span><span><span>Experience working with utility companies, bulk electrical customers, metering operations, or electrical distribution projects.</span></span></span></li><li><span><span><span>Experience handling strategic accounts, customer escalations, project deliverables, and technical coordination.</span></span></span></li><li><span><span><span>Experience working in environments with ISO, safety, risk management, and business continuity requirements.</span></span></span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist (Outbound Email &amp; Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research &amp; List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability &amp; Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization &amp; Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification &amp; CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance &amp; Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience &amp; Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer &amp; Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> General information <br> Organisation About SPIE Global Services Energy <br> <br>As an international subsidiary of the SPIE Group present in around 30 countries in Europe, Africa, Asia Pacific, the Middle East and Americas, SPIE Global Services Energy operates across the entire energy production infrastructure value chain, from design to maintenance. SPIE Global Services Energy relies on an extensive local network to quickly deploy resources and meet its customers' needs in the safest possible conditions. <br> <br>Drawing on the expertise of its 5,000 employees, SPIE Global Services Energy helps players in the oil, gas and renewable energies industries improve the technical performance of their infrastructure, increase their energy efficiency and reduce their carbon footprint. <br> <br>With 55,000 employees and a strong local presence, SPIE group achieved in 2025 consolidated revenue of €10.4 billion and consolidated EBITA of €793 million.&nbsp;&nbsp; <br> Reference 2026-44206&nbsp;&nbsp; <br> <br>Position description Job title <p>Material Planning Specialist M/F</p><br><br> Contract type <p>Fixed-term-contract</p><br><br> Contractual hours <p>Full time</p><br><br> Contract duration <p>3 years</p><br><br> Job description <br><p>We currently have an opportunity within SPIE Global Services Energy, Qatar, for a:</p><br><br><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Material Planning Specialist</strong></p><br><br><br><p>Job Purpose:</p><br><br><p>Main actor on the contribution to the development and improvement of sustainable system for material management and Planning<br>The position will be interfacing with other entities within the NOC. He will be the representative on the management and improvement of the work process developed through SAP System, including communication with the Warehouse and others stakeholders within the M&amp;I organization</p><br><br><br><p>Your main duties will be to: -</p><br><br><br><ul><li>Responsible to create processes and procedures to support maintenance material management and drive continuous improvement.</li><li>Drive an Incident Free environment through establishing and maintaining a strong safety culture.<br>• Responsible for ensuring positive HSE performance by personnel, contractors and others working under the influence of the position.<br>• Ensuring compliance with HSE legislation, company standards and procedures under the area of responsibility to ensure employee safety, legislative compliance and responsible environmental attitude.<br>• Identify opportunities to improve efficiency of all Maintenance material management activities, processes and procedures.• Provide first level specialist advice and guidance to onshore and Site / offshore personnel on the management / movement of Maintenance related materials.<br>• Provide administrative support to onshore / Site / offshore personnel on the management / movement of Maintenance related materials.<br>• Act as focal, in liaison with Warehouse personnel, to ensure continuous flow of materials / equipment for repair / refurbishment and return to stock / offshore.<br>• Liaise with Maintenance stakeholders to ensure effective and efficient management of materials.<br>• Interface with the Campaign / Shutdown &amp; Base Operation Material Coordinators to ensure efficient tracking / bagging and tagging of materials.<br>• Interface with Warehouse personnel to ensure robust material management and storage / preservation of Maintenance related materials.<br>• Interface with Warehouse personnel / Contactors to ensure adequate management, refurbishment / replenishment and storage of Special Tooling, Turbine Kits etc.<br>• Support the repair process for Maintenace related equipment, which may include visits to local vendor workshops and warehouses.<br>• Act as focal for QA / QC material status / issues in liaison with the Technical Materials Administrator (TADM).<br>• Participate, as appropriate, in Maintenance material management / Warehouse audits.<br>• Ensure all related certification / documentation is coordinated and managed / stored effectively utilising NOC Document management processes and procedures.</li></ul><br> <br> Profile <br><br><br><p>Bachelor's Degree in Engineering or a related discipline.<br>Extensive experience and strong knowledge of Material Management, Warehouse Operations, Logistics, and associated business processes.<br>Minimum 10 years of experience in the Oil &amp; Gas industry, preferably in a Warehouse, Logistics, or Materials Management environment.<br>Proven experience working with computerized maintenance management systems such as SAP and PALM.<br>Strong proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and other business applications.<br>Good understanding and practical knowledge of Primavera planning and scheduling tools.<br>Sound understanding and application of industry process safety standards, guidelines, and procedures.<br>Strong knowledge of equipment maintenance processes, inventory control, material planning, and warehouse management practices.<br>Excellent command of the English language, with strong written and verbal communication skills.<br>Effective interpersonal, organizational, and coordination skills with the ability to work in a multidisciplinary environment.<br>Strong analytical and problem-solving abilities with a high level of computer literacy.</p><br><br> <br>Working at SPIE What can we offer you? <br><p>We offer long-term contract with attractive daily rate, insurance coverage, transportation &amp; expat standard accommodation</p><br><br> <br>Position location Location <br> Doha, Qatar <br>Candidate criteria Minimum level of experience required <p>6 years or more</p><br><br> Required authorisations <br><p>FTW</p><br><br> <br> Languages <p>English (C-Professional working proficiency)</p><br><br>Our ambition Combining our differences <br><p>SPIE Global Services Energy is committed to promote diversity. This position is opened to people with disabilities</p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent Acquisition Specialist Position Type: Full-Time, Remote Working Hours: EST Business Hours About the Role Pavago is seeking a passionate and proactive Talent Acquisition Specialist to join our growing recruitment team.<br> This role plays a critical part in identifying, attracting, and hiring exceptional talent for a diverse range of client positions across multiple industries.<br> This is more than just sourcing resumes—you will own the recruitment lifecycle from job posting through candidate presentation while delivering an outstanding experience for both candidates and clients.<br> If you thrive in a fast-paced environment, enjoy connecting great talent with exciting opportunities, and take pride in building strong hiring pipelines, we'd love to hear from you.<br> ResponsibilitiesCandidate Sourcing &amp; Recruitment Create and publish engaging job postings across multiple hiring platforms.<br> Source high-quality candidates through LinkedIn, job boards, networking, referrals, and other recruitment channels.<br> Review applications and conduct initial candidate screenings.<br> Build and maintain strong talent pipelines for current and future hiring needs.<br> Identify passive candidates through proactive sourcing strategies.<br> Candidate Assessment &amp; Interviewing Conduct structured interviews to evaluate candidates' technical skills, communication abilities, and cultural fit.<br> Assess candidate suitability based on client requirements.<br> Prepare comprehensive interview evaluations and hiring recommendations.<br> Present shortlisted candidates to clients with detailed profiles highlighting their strengths and qualifications.<br> Interview Coordination Coordinate interviews between candidates and hiring managers.<br> Manage interview scheduling and ensure a smooth recruitment experience.<br> Maintain regular communication with candidates throughout every stage of the hiring process.<br> Provide timely updates and feedback whenever possible.<br> Client Collaboration Develop a strong understanding of each client's hiring requirements, business goals, and company culture.<br> Work closely with internal stakeholders to refine candidate profiles and hiring strategies.<br> Deliver exceptional client service by presenting highly qualified candidates efficiently.<br> Recruitment Operations Maintain accurate candidate records within the Applicant Tracking System (ATS).<br> Keep recruitment pipelines organized and up to date.<br> Support onboarding activities to ensure a seamless transition for successful candidates.<br> Continuously improve recruitment workflows and sourcing strategies.<br> What Makes You a Strong Fit You genuinely enjoy connecting talented people with great career opportunities.<br> You are highly organized and can manage multiple hiring processes simultaneously.<br> You communicate confidently with candidates, clients, and internal stakeholders.<br> You proactively solve recruitment challenges instead of waiting for direction.<br> You take ownership of your roles and consistently deliver results.<br> You thrive in a remote, fast-paced, and collaborative environment.<br> Required Experience &amp; SkillsMust-Have Previous experience in Talent Acquisition, Recruitment, or a similar hiring role.<br> Strong experience sourcing candidates through LinkedIn, job boards, referrals, and networking.<br> Excellent verbal and written English communication skills.<br> Experience conducting structured candidate interviews.<br> Ability to evaluate candidate qualifications and cultural fit.<br> Strong organizational and time-management skills.<br> Experience coordinating multiple recruitment processes simultaneously.<br> Familiarity with Applicant Tracking Systems (ATS) and recruitment platforms.<br> Proficiency with video conferencing tools for remote interviews.<br> Ability to work independently while managing competing priorities.<br> Nice-to-Have Bachelor's degree in Business, Human Resources, or a related field.<br> Experience recruiting for remote or international positions.<br> Experience working in a recruitment agency or staffing environment.<br> Knowledge of Boolean search and advanced sourcing techniques.<br> Experience recruiting across multiple industries and functional roles.<br> What Does a Typical Day Look Like?<br> Your day begins by reviewing active hiring priorities, responding to new applications, and sourcing candidates across multiple platforms.<br> Throughout the day, you conduct candidate interviews, coordinate client interviews, communicate with hiring managers, and present qualified candidates for open positions.<br> You'll maintain ATS records, manage recruitment pipelines, support onboarding activities, and continuously build relationships with talented professionals for future opportunities.<br> Success in this role comes from consistently identifying high-quality talent, delivering an excellent candidate experience, and helping clients hire exceptional people.<br> Key Performance Indicators (KPIs) Time-to-Fill Quality of Candidates Submitted Interview-to-Offer Ratio Candidate Response Rate Client Satisfaction ATS Data Accuracy Candidate Experience Offer Acceptance Rate You Are the Right Person If.<br>.. You enjoy building relationships with people.<br> You are naturally curious and know how to uncover great talent.<br> You can confidently assess candidates through structured interviews.<br> You stay organized even while managing multiple open roles.<br> You are proactive, resourceful, and accountable.<br> You enjoy working in a fast-moving recruitment environment.<br> Interview Process Initial Recruiter Screening Video Interview Final Team Interview Background &amp; Reference Checks Offer Stage</span> </div>

<p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems &amp; Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. Qualifications 1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p><p><strong>Desired Candidate Profile</strong></p><p>1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Total Rewards Specialist is accountable for supporting the development and implementation of the Total Rewards Strategies. As the subject matter expert for Total Rewards Programs, specific responsibilities include performing job evaluation, market benchmarking, salary analysis, cost-modeling, and analytics; and recommending improvements to the Total Rewards processes, practices, and policies.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Support the design, development and execution of Total Reward plans and programs including salary and benefits policy and structure, salary planning, bonus and incentive scheme, recognition program, and benefit costing.</p><br> <p>Conduct salary analysis and monitors the consistency and effectiveness of compensation policies, guidelines, and procedures.</p><br> <p>Identify, recommend, and implement revisions to warrant internal equity, and ensure the salary program is affordable, cost effective, and consistent with organizational objectives.</p><br> <p>Conduct market research, interprets market data, and performs analysis to ensure competitive positioning within the market. Proposes market adjustments and/or updates to salary ranges, incentive, benefits structure, and policy and guidelines based on market trends and practice.</p><br> <p>Ensure compliance with Total Rewards Strategy, policies, and practices by identifying risk, developing audit methodologies, evaluating audit results, and delivering corrective actions.</p><br> <p>Provide expert guidance and support to the key stakeholder on Total Reward programs, variable pay, job evaluations, pay equity, rewards and recognition, and benefits plans.</p><br> <p>Evaluate positions at all levels of the organization utilizing external market data and internal position comparisons.</p><br> <p>Monitor trends affecting pay and benefits and assess impact. </p><br> <p>Monitor market conditions and governmental regulation changes to ensure compliance, and keep leadership informed while recommending applicable changes as appropriate/per best practice,</p><br> <p>Perform qualitative and quantitative analysis using spreadsheets, modeling, and statistical tools to develop and support conclusions and recommendations.</p><br> <p>Apply knowledge of total rewards theories and practices when identifying issues, developing solutions, and making recommendations.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p> Comprehensive knowledge of compensation and benefits principles, practices, and regulations to design and administer competitive total rewards programs.</p><br> <p>Strong analytical skills are essential for evaluating compensation data, conducting market analysis, and making recommendations for salary structures and incentive plans.</p><br> <p>Proficiency in HRIS (Human Resources Information Systems) and compensation software enables efficient management of compensation data, administration of benefits programs, and generation of reports.</p><br> <p>Experience in project management and communication skills are vital for coordinating total rewards initiatives, collaborating with cross-functional teams, and effectively communicating compensation and benefits information to employees.</p><br> <p>Knowledge of employee relations and employment law enhances the ability to ensure compliance with regulations, resolve employee concerns related to compensation and benefits, and maintain fairness and equity in total rewards programs.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Leadership<br>Resilience<br>Quality<br>Employee benefits management L3<br>Digital Integration L3<br>SAP ERP Human Resources L3<br>Compensation Analysis L3<br>Job Evaluation L3<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree<br>Professional Qualification<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Specialist - Facilities Management (Soft Services &amp; HSE)<br> <strong>Job Details</strong><br> <strong>Position Title: Specialist - Facilities Management (Soft Services &amp; HSE)<br> Reports To: Head – Technical Facilities<br> Division: Facilities Management<br> Department: Operations and Services</strong><br> <strong>Job Purpose</strong><br> <strong>The Facilities Management Specialist supports the delivery of reliable, compliant, and cost-effective facilities and services across one or multiple sites in Qatar</strong><br> <strong>Reporting to the Head of Technical Facilities, the role coordinates daily maintenance operations, work orders, vendor and subcontractor activities, procurement support, and client reporting</strong><br> <strong>Key Accountabilities</strong><ul><li><strong>Manage and track work orders, ensuring appropriate prioritisation, assignment, follow-up, and closure, with clear updates provided to requestors and stakeholders. </strong></li><li><strong>Coordinate day-to-day building maintenance activities, including HVAC, electrical, plumbing, fire and life safety systems, pumps, generators, and UPS systems where applicable, to ensure continuity of operations and adherence to site procedures. </strong></li><li><strong>Plan, schedule, and monitor preventive maintenance activities. Maintain service reports, checklists, and asset history records to support audit readiness. </strong></li><li><strong>Coordinate external vendors and subcontractors, including scope clarification, site access, permits to work where required, supervision, verification of completed work, and punch-list closeout. </strong></li><li><strong>Support procurement activities by raising service and material requests, collecting and tabulating quotations, coordinating technical clarifications, and following purchase order and approval workflows. </strong></li><li><strong>Assist with contract administration, planned maintenance completion, and service deliverables. Support the preparation of variations, renewal inputs, and supporting evidence. </strong></li><li><strong>Conduct routine site inspections and condition assessments. Issue corrective actions, track risks and recurring issues, and verify closeout. </strong></li><li><strong>Maintain QA/QC and technical documentation, including method statements, inspection checklists, test results, as-built records, and O&amp;M manuals where applicable, to support quality benchmarks and handover. </strong></li><li><strong>Support QHSE and Integrated Management System requirements by coordinating toolbox talks, ensuring permit-to-work compliance, supporting incident and near-miss reporting, and maintaining required safety records and training logs. </strong></li><li><strong>Support mobilisation, demobilisation, and moves, additions, and changes, including site readiness, service activation, inventory checks, access coordination, and closeout documentation. </strong></li><li><strong>Track invoices, delivery notes, and service completion certificates. Support cost control by monitoring consumption and expenditure against budget and highlighting variances to the Operations Manager. </strong></li><li><strong>Prepare periodic client and internal reports, including work-order metrics, KPI dashboards, vendor performance, issue logs, and preventive maintenance compliance. Support meeting minutes and action tracking as required. </strong></li></ul><strong>Communications and Working Relationships</strong><br> <strong>Internal</strong><ul><li><strong>Head of Technical Facilities </strong></li><li><strong>Director of Operations and Services </strong></li><li><strong>Function heads across the organisation </strong></li><li><strong>Relevant committees </strong></li></ul><strong>External</strong><ul><li><strong>Client representatives </strong></li><li><strong>Site supervisors and technicians </strong></li><li><strong>MEP subcontractors </strong></li><li><strong>Suppliers </strong></li><li><strong>Consultants, where applicable </strong></li><li><strong>Security </strong></li><li><strong>IT </strong></li><li><strong>QHSE and EH&amp;S teams </strong></li></ul><strong>Context, Work Environment and Decision-Making Authority</strong><ul><li><strong>The role is primarily site-based, supporting facilities and service-delivery activities across assigned locations and liaising with internal and external stakeholders as required. </strong></li><li><strong>Work is carried out in a mixed environment comprising office and operational areas, with routine adherence to site access controls, safety requirements, and company procedures. </strong></li><li><strong>Uses judgement to coordinate day-to-day priorities, support issue resolution, and maintain accurate records and updates within agreed processes and service expectations. </strong></li><li><strong>Escalates non-routine matters and decisions with material safety, operational, contractual, or financial implications to the appropriate manager for direction or approval. </strong></li></ul><br> <br> <br> <br> <br> <br> <br> <br> <br> <strong>Qualifications, Experience and Skills</strong><br> <strong>Required Qualifications and Experience</strong><ul><li><strong>Bachelor’s degree in Facilities Management, Electrical or Mechanical Engineering, Building Services, or a related field. </strong></li><li><strong>5–8+ years of experience in facilities operations or coordination, MEP maintenance administration, property management, or a related role. </strong></li><li><strong>Good working knowledge of building services and maintenance concepts, including HVAC, electrical, plumbing, and fire and life safety systems, with the ability to coordinate technical support. </strong></li><li><strong>Hands-on experience using work-order systems and maintaining accurate service records. </strong></li><li><strong>Ability to interpret basic drawings, floor plans, maintenance procedures, and HSE documentation, with strong attention to detail. </strong></li><li><strong>Strong customer service and coordination skills, with the ability to manage multiple priorities and work effectively with technicians, vendors, and clients. </strong></li><li><strong>Proficiency in Microsoft Office, including Excel, Word, and Outlook, with the ability to prepare clear reports, trackers, and KPI summaries. </strong></li><li><strong>Awareness of QHSE practices, including permit-to-work processes and risk assessments, and willingness to complete required site safety training. </strong></li><li><strong>IOSH qualification preferred. </strong></li><li><strong>NEBOSH qualification. </strong></li></ul><strong>Preferred Qualifications and Experience</strong><ul><li><strong>Facilities or maintenance certifications, such as IFMA FMP, CFM, or BOMI, and/or applicable safety training such as OSHA 10 or OSHA 30. </strong></li><li><strong>Experience supporting multi-site facilities management operations and/or MEP projects, including fit-out, EPC, refurbishment, or handover support. </strong></li><li><strong>Exposure to procurement, vendor negotiation support, invoice verification, and basic budget tracking. </strong></li><li><strong>Experience maintaining QA/QC, inspection, and handover documentation, including as-built drawings, O&amp;M manuals, and asset registers, with audit-ready recordkeeping. </strong></li><li><strong>Knowledge of sustainability practices, including energy management and waste diversion, and/or familiarity with local authority and regulatory coordination in Qatar, where applicable. </strong></li></ul><strong>Skills and Competencies</strong><ul><li><strong>Organisational skills: Ability to prioritise competing requests and follow through to closure. </strong></li><li><strong>Problem-solving: Ability to troubleshoot issues, gather relevant facts, and coordinate appropriate resources. </strong></li><li><strong>Vendor management: Ability to communicate expectations, verify completion, and maintain accurate documentation. </strong></li><li><strong>Attention to detail: Accurate recordkeeping and maintenance of safety checklists and compliance documentation. </strong></li><li><strong>Collaboration: Ability to work effectively with occupants, IT, security, EH&amp;S teams, and external partners</strong></li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond to customer inquiries via email, live chat, and phone in a professional and timely manner.</li><li>Provide accurate information about products, services, policies, and processes.</li><li>Assist customers with account questions, order updates, troubleshooting, and general support.</li><li>Deliver empathetic, solution-oriented service that ensures a positive customer experience.</li></ul><p>Issue Resolution</p><ul><li>Investigate and resolve customer concerns efficiently.</li><li>Escalate complex issues to the appropriate internal teams when needed.</li><li>Accurately document customer interactions and resolutions in the CRM system.</li><li>Follow up with customers to confirm issues have been fully resolved.</li></ul><p>Customer Experience</p><ul><li>Build lasting customer relationships through friendly, clear, and professional communication.</li><li>Collect customer feedback and share insights that help improve products and services.</li><li>Contribute to customer retention by consistently delivering high-quality support.</li><li>Collaborate with teammates to maintain a positive, customer-first culture.</li></ul><p>Systems &amp; Administrative Support</p><ul><li>Use CRM platforms, support software, and communication tools effectively.</li><li>Keep customer records accurate and up to date.</li><li>Assist in maintaining internal knowledge bases, FAQs, and support documentation.</li><li>Follow company procedures and quality standards to ensure consistent service.</li></ul><p>What We Offer</p><ul><li>Fully remote work with flexible scheduling.</li><li>Competitive compensation based on experience and qualifications.</li><li>Opportunities for professional development and career growth.</li><li>A collaborative, supportive, and inclusive team environment.</li><li>The opportunity to make a meaningful impact on customer satisfaction and company success.</li><li>Long-term career opportunities within a growing organization.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in customer support, customer service, or a related role.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Professional, dependable, patient, and detail-oriented.</li><li>Strong organizational and time management skills.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with CRM platforms and customer support software is an advantage.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent required; additional education or relevant certifications are a plus.</li></ul><p></p></section>

The Senior Marketing Specialist supports the development, implementation, monitoring, and evaluation of marketing and communications strategies to fully support the objectives of the business, maximizing exposure to local and international audiences.<br>Key Responsibilities:Support the development and delivery of the marketing strategy for QC+ business units, with a particular focus on in-house F&B operations, e-commerce, and retail activity. Develop and implement plans to ensure that the QC+ marketing strategy is successfully implemented by working closely with the QM marcomms function and key stakeholders in other QC+ and QM departments. Develop initiatives and programs to strengthen the brand value and reach of QC+ businesses (e.g., QC+ Gift Shop, IDAM by Alain Ducasse, Cass Art Qatar, etc.) and effectively drive increased revenues, working closely with the QM marcomms function to achieve positive outcomes. Develop and implement cross-channel digital marketing activity (incorporating SEM, SEO, social media, email marketing, etc.). Develop cross-platform advertising and promotional campaigns, ensuring compatibility with public relations efforts, obtaining required approvals for all advertising activity. Support the Head of Marketing & Communications with the development of marketing and communication budgets. Maximize use of targeted market information, including customer profile, behavior, and yield data, for the planning and evaluation of marketing and communications activity. Support the conduct of periodic analysis of the marketplace to evaluate market environment, audience groups and competitor offerings, recommending adaptations to QC+ communications accordingly. Develop and maintain strong relationships with QM marketing and PR focal points, museum and exhibitions department management, QM IT, and QM audience engagement functions. Conduct analysis of the results of marketing activity in order to gauge “return on investment” (where possible to evaluate a quantitative ROI) and identify learnings to improve future marketing activity.<br>Social Media:Develop and execute a comprehensive social media strategy that aligns with the company's overall marketing objectives. Assist in the development and maintenance of a structured calendar of marketing and communication activities. Ensure that content for social media channels is posted in a timely manner and that consumer reactions to posts/promotions are monitored. Monitor and report on social media performance metrics and use data to continually refine and improve the company’s social media strategy.<br>Content creation:Develop content and materials in support of QC+ marketing and communication activity including, but not limited to, content for social media, media kits, content for websites related to QC+ business etc. Maximize use of targeted market information, including customer profile, behavior and yield data, for the planning and evaluation of marketing and communications activity.<br>Qualifications:Degree in Marketing/PR or relevant discipline At least 6 years of experience in marketing or relevant position Well-developed computing skills including the understanding of relevant IT products and software (Microsoft Office, Word, Excel, Power Point)<br>Key Attributes:Fluent in English (oral and written); Arabic and/or other language is a plus PR and marketing skills – demonstrated entrepreneurial ability to grow business and drive revenue generation Ability to conduct (market) research Excellent visual, oral and written communication skills Experience of brand development and brand management Experience of creative content development and use of visualization software Technical skills around video, audio and digital content creation Knowledge of cross channel and cross platform tools Familiar with SEM strategies and SEM integration Actionable knowledge of SEO, social media, email and mobile marketing Understanding of digital and UX design Testing and analytical techniques, using analytics tools Knowledge of cross-platform ad buying Project management skills Knowledge of content management systems Understanding of content strategy Ability to build relationships within and across functions, balance individual and team goals respects others and value different perspectives

Job Summary We are seeking an experienced Application Support Specialist to provide end-to-end functional and technical support for the bank’s omni-channel applications, including branch banking web applications, mobile banking, retail internet banking, and corporate internet banking platforms. The role will be responsible for BAU support, incident and service request management, application monitoring, log analysis, preliminary RCA, release and deployment support, and coordination with development, QA, infrastructure, and business teams to ensure stable and reliable application operations. Key Responsibilities1. Application & BAU Support Handle BAU support emails, user queries, service requests, and incidents. Analyze, prioritize, troubleshoot, and resolve application issues. Ensure timely ticket updates and adherence to defined SLAs and compliance requirements. Escalate complex issues to development, infrastructure, or relevant technical teams.2. Application Monitoring & Troubleshooting Monitor application error logs, health logs, and performance metrics. Use App Dynamics (App D) or similar APM tools for application monitoring. Identify application anomalies, recurring incidents, and potential risks. Perform preliminary Root Cause Analysis (RCA) and document findings. Monitor dashboards and proactively identify issues before they impact users.3. Deployment & Release Management Support weekend deployments, application releases, and change activities. Perform functional and technical validation after deployments. Verify application availability and stability following releases. Coordinate with relevant teams during release and change windows.4. Technical & Infrastructure Support Participate in patch management, Disaster Recovery (DR) drills, database upgrades, and infrastructure activities. Perform application validation during DR exercises and technical maintenance. Support troubleshooting activities involving application, database, and Linux environments.5. Database & Application Support Perform basic troubleshooting using Oracle SQL and MySQL. Execute queries for data lookup, validation, and issue investigation. Review application logs and perform basic technical analysis. Use basic knowledge of Java, Java Script, and HTML to understand and troubleshoot application issues.6. Agile & Dev Ops Collaboration Participate in Agile ceremonies including stand-ups, sprint discussions, and retrospectives. Work closely with development, QA, infrastructure, Dev Ops, and business teams. Support Dev Ops-aligned release and operational processes. Contribute to continuous improvement of application support processes. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Experience in application support, production support, or IT operations. Strong analytical and troubleshooting skills. Ability to perform preliminary RCA and identify recurring issues. Good verbal and written communication skills. Ability to work effectively with cross-functional teams. Willingness to support weekend deployments and extended hours during critical releases. Required Technical Skills Oracle SQL & MySQLLinux/Unix servers and basic Linux commands Java – basic understanding Java Script – basic understanding HTML – basic understanding App Dynamics (App D) or similar APM/monitoring tools Application log monitoring and troubleshooting Incident and Service Request management Release and deployment support Patch management and DR support Preferred Skills Banking / Financial Services experience Omni-channel banking application experience Mobile Banking Retail Internet Banking Corporate Internet Banking Branch Banking applications API integrations and microservices Service Now, JIRA, Remedy, or similar ticketing systems Knowledge of Agile and Dev Ops practices Key Competencies Application troubleshooting Incident management Preliminary RCAProactive monitoring Problem-solving Attention to detail Ownership and accountability Customer-centric approach Team collaboration Ability to manage multiple priorities Strong communication skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Details</strong><br> <strong>Position Title: Specialist - Facilities Management (Real Estate)<br> Reports To: Head – Technical Facilities<br> Division: Facilities Management<br> Department: Operations and Services</strong><br> <strong>Job Purpose</strong><br> <strong>The Real Estate Management Specialist supports the effective management of the company’s real estate portfolio and building operations from a property perspective, including tenancy, leases, contracts, service charges, compliance, and stakeholder coordination</strong><br> <strong>Reporting to the Head of Technical Facilities, the role helps ensure properties are occupied, compliant, well-presented, and financially controlled by coordinating property administration, tenant relations, vendor and service contracts, and reporting</strong><br> <strong>The position partners with Facilities teams on technical matters while focusing primarily on the commercial and operational performance of the assets</strong><br> <strong>Key Accountabilities</strong><ul><li><strong>Support day-to-day property management activities for assigned buildings and sites, ensuring a high standard of presentation, tenant satisfaction, and operational readiness. </strong></li><li><strong>Coordinate lease administration tasks, including maintaining lease files, tracking critical dates such as renewals and expiries, supporting rent schedules, and assisting with handover and takeover checklists. </strong></li><li><strong>Serve as a point of contact for tenants and occupants regarding non-technical building matters. Log requests, coordinate responses with internal teams and service providers, and follow through to closure. </strong></li><li><strong>Support property budgeting and cost control by assisting with annual budgets and forecasts, tracking operating expenses, reconciling invoices, and flagging variances. </strong></li><li><strong>Assist in managing service charges, where applicable, by collecting supporting documents, tracking allocations, and preparing supporting information for client and tenant queries. </strong></li><li><strong>Coordinate and monitor soft services and general building services contracts, including cleaning, security, waste management, landscaping, pest control, and consumables. This includes conducting performance checks and tracking SLAs and KPIs. </strong></li><li><strong>Support procurement and contract administration by obtaining quotations, preparing comparison sheets, coordinating approvals, and maintaining vendor and contract documentation. </strong></li><li><strong>Conduct routine property walkthroughs and inspections to identify issues relating to housekeeping, access, signage, parking, common areas, and tenant interfaces. Raise actions and track them through to closeout. </strong></li><li><strong>Support occupancy, moves, and space changes by coordinating access requirements, tenant communications, and operational readiness with Facilities and MEP teams. </strong></li><li><strong>Maintain accurate records and trackers covering tenancy status, contracts, insurance and permits where applicable, notices, correspondence, and meeting minutes. </strong></li><li><strong>Support compliance and risk controls relevant to property operations, including documentation readiness, incident logging coordination, and contractor access processes. Escalate issues as required. </strong></li><li><strong>Prepare periodic reports for management and clients, including occupancy status, lease trackers, contractor performance, issue logs, and cost summaries. Support stakeholder meetings and action tracking. </strong></li></ul><strong>Communications and Working Relationships</strong><br> <strong>Internal</strong><ul><li><strong>Head of Technical Facilities </strong></li><li><strong>Director of Operations and Services </strong></li><li><strong>Function heads across the organisation </strong></li><li><strong>Relevant committees </strong></li></ul><strong>External</strong><ul><li><strong>Tenants and occupants </strong></li><li><strong>Landlords and owners, where applicable </strong></li><li><strong>Leasing agents and brokers </strong></li><li><strong>Finance and Accounts </strong></li><li><strong>Legal and Contracts </strong></li><li><strong>Security </strong></li><li><strong>Facilities and MEP teams </strong></li><li><strong>External service providers </strong></li></ul><strong>Context, Work Environment and Decision-Making Authority</strong><ul><li><strong>Work closely with internal departments and external parties, including tenants, landlords, brokers, and vendors, to coordinate property-related requirements and resolve issues. </strong></li><li><strong>Use judgement to prioritise competing requests, maintain accurate documentation and trackers, and recommend actions to management based on operational and commercial impacts. </strong></li><li><strong>Make day-to-day operational decisions to address tenant and service issues, prioritise tasks, and coordinate vendors, escalating higher-risk matters as required. </strong></li></ul><br> <br> <br> <br> <br> <br> <br> <strong>Qualifications, Experience and Skills</strong><br> <strong>Required Qualifications and Experience</strong><ul><li><strong>Bachelor’s degree in Real Estate, Business Administration, Property or Facilities Management, Accounting, Finance, or a related field. </strong></li><li><strong>5–8+ years of experience in real estate or property management, building management, leasing administration, or a related role within commercial, residential, or mixed-use environments. </strong></li><li><strong>Experience coordinating vendors and service contracts, with an understanding of SLAs, KPIs, and contractor performance management. </strong></li><li><strong>Strong administrative and documentation skills, including the management of lease files, trackers, correspondence, meeting minutes, and reports. </strong></li><li><strong>Working knowledge of budgeting fundamentals, invoice checking, and cost tracking. </strong></li><li><strong>Strong communication and customer service skills, with the ability to work effectively with tenants, owners, brokers, and internal stakeholders. </strong></li><li><strong>Proficiency in Microsoft Office, particularly Excel, with the ability to prepare clear summaries and dashboards. </strong></li></ul><strong>Preferred Qualifications and Experience</strong><ul><li><strong>Professional certification in real estate or property management, where applicable, and/or contract administration training. </strong></li><li><strong>Experience in the Qatar real estate market and familiarity with local leasing practices, tenancy documentation, and common regulatory requirements. </strong></li><li><strong>Experience supporting property mobilisation, takeovers and handovers, snagging coordination, and closeout documentation with landlords and tenants. </strong></li><li><strong>Experience managing service charge reconciliations and resolving tenant queries. </strong></li><li><strong>Experience using property management software or ERP systems. </strong></li></ul><strong>Skills and Competencies</strong><ul><li><strong>Stakeholder management: Professional and responsive communication with tenants, owners, brokers, and vendors. </strong></li><li><strong>Commercial awareness: Understanding of occupancy, lease obligations, service charges, and cost impacts. </strong></li><li><strong>Organisation and follow-through: Ability to maintain trackers, manage deadlines, and close actions. </strong></li><li><strong>Analytical skills: Comfortable using Excel, completing reconciliations, and summarising costs and performance metrics. </strong></li><li><strong>Problem-solving: Ability to resolve tenant issues by coordinating internal resources and service providers. </strong></li><li><strong>Confidentiality and professionalism: Maintains discretion when handling lease and financial information.</strong></li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role The Social Media &amp; Content Strategist owns the social media and content strategy for all QC+ brands across all verticals, including F&amp;B, retail, membership, art &amp; design, and strategic partnerships. This role defines content pillars, platform strategies, publishing frameworks, audience segmentation approaches, and performance optimization plans across the full portfolio. It is responsible for translating brand and business priorities set by Brand Managers and senior leadership into cohesive digital storytelling strategies that drive measurable growth, engagement, and demand. The Social Media &amp; Content Strategist works closely with Brand Managers to ensure social and content plans are aligned with brand positioning and campaign objectives. The role also partners with PR &amp; Communications to integrate earned media narratives into digital content, and with Digital &amp; Performance Marketing to align organic and paid strategies. Beyond strategy, this role is responsible for briefing content production teams, setting quality and platform standards, and ensuring that agency-produced content meets the same benchmarks as in-house work. This role owns: - Social media strategy and content direction across all QC+ brands - Content pillar definition, platform strategy, and audience segmentation - Content calendar development in partnership with Brand Managers - Creative briefing for content production teams - Campaign content strategy for major activations and seasonal moments - Social media performance tracking, reporting, and optimization - Content quality standards and governance across in-house and agency output - Community management frameworks and tone of voice standards The role works in close coordination with Brand Managers, Digital Marketing, PR &amp; Communications, and content production teams. Key Responsibilities Social Media &amp; Content Strategy - Develop and own the overall social media and content strategy aligned with organisational and brand objectives - Define content pillars, platform-specific approaches, and audience segmentation strategies for each brand - Maintain distinct brand identities across the portfolio while ensuring strategic coherence and cross-brand synergies - Identify trends, cultural moments, and content opportunities that enhance visibility and relevance Lead experimentation across formats including reels, carousels, stories, short-form video, and emerging platform features Content Planning &amp; Calendar Management - Build and manage structured content calendars across all brands and platforms, ensuring consistency and clarity of messaging - Work closely with Brand Managers to translate brand priorities, campaign objectives, and business targets into content plans - Align content calendars with PR &amp; Communications narratives, partnership activations, and seasonal moments - Ensure content planning cycles are disciplined, with adequate lead time for production and approval Campaign Content Strategy - Lead the social media and content strategy for major campaigns, including seasonal launches, chef collaborations, cultural programming, membership drives, and partnership activations - Develop campaign-specific content frameworks covering messaging, format mix, platform deployment, and sequencing - Collaborate with Brand Managers and PR &amp; Communications to ensure campaigns are amplified cohesively across organic, paid, and earned channels - Conduct post-campaign content performance reviews with clear learnings and recommendations Content Production Briefing &amp; Quality Standards - Translate content strategy into clear, actionable creative briefs for content production teams - Set and enforce content quality standards, platform specifications, and brand consistency across all output - Review and approve content before publication to ensure strategic alignment and production quality - Ensure agency-produced social media content meets the same standards and frameworks as in-house content Performance &amp; Optimisation - Own social media performance tracking across all brands, monitoring engagement quality, audience growth, conversion signals, and content effectiveness - Provide regular performance reporting to Brand Managers and senior leadership with clear insights and optimisation recommendations - Optimise content strategy, format mix, and posting cadence based on data and audience insights - Work with the Digital Marketing Specialist to align organic content performance with paid media strategy Community Management &amp; Governance - Define and maintain community management guidelines, response frameworks, and escalation protocols across all brand accounts - Set tone of voice standards for community interaction, ensuring consistency with each brand s positioning - Provide guidance to Marketing Specialists and agency teams on best practices for community engagement - Monitor audience sentiment and surface insights that inform content and brand strategy Agency Oversight (Social Media Content) - Set content frameworks, quality benchmarks, and brand standards that external agency partners must follow for social media content production for accounts managed by external agencies - Review agency-produced content plans and output to ensure alignment with brand positioning and platform strategy - Provide structured feedback to agencies - Collaborate with Brand Managers on agency performance reviews as they relate to social media and content quality Qualifications - Bachelor s degree in Marketing, Communications, Media, or a related field - 8 to 10 years of experience in social media strategy and digital content development, with progressive responsibility - Proven experience leading social media and content strategy across multi-brand or multi-channel portfolios - Strong understanding of analytics tools, platform insights, and content performance measurement - Experience briefing and directing content production teams, including video, design, and copywriting - Experience setting standards for and overseeing agency-produced social media content - Experience in hospitality, lifestyle, or cultural sectors is preferred - GCC or Middle East experience is strongly preferred Key Attributes - Strategic thinker with strong digital fluency and platform expertise - Deep understanding of audience behaviour, content trends, and platform dynamics across Instagram, TikTok, YouTube, LinkedIn, and emerging channels&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b> - Bachelor's degree in Marketing, Communications, Media, or a related field - 8 to 10 years of experience in social media strategy and digital content development, with progressive responsibility - Proven experience leading social media and content strategy across multi-brand or multi-channel portfolios - Strong understanding of analytics tools, platform insights, and content performance measurement - Experience briefing and directing content production teams, including video, design, and copywriting - Experience setting standards for and overseeing agency-produced social media content - Experience in hospitality, lifestyle, or cultural sectors is preferred - GCC or Middle East experience is strongly preferred <b>Key Attributes</b> - Strategic thinker with strong digital fluency and platform expertise - Deep understanding of audience behaviour, content trends, and platform dynamics across Instagram, TikTok, YouTube, LinkedIn, and emerging channels - Ability to maintain distinct brand voices across a diverse portfolio while ensuring strategic coherence - Analytical mindset with the ability to translate data into actionable content decisions - Strong creative judgment able to evaluate content quality and provide clear, constructive direction - Confident communicator who can lead through influence, particularly when briefing production teams and setting standards for agency partners - Highly organised and deadline-driven, with the ability to manage multiple brands and content streams simultaneously - Comfortable operating in a fast-paced environment where priorities shift and adaptability is essential</p></section>

Overview<br><br>University of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelors and Master’s degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and Information Technology, Health Sciences, Continuing and Professional Education and more.<br><br>With more than 800 staff and over 8,000 students, UDST is the destination for top-notch applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences with incorporation of innovative technological interventions, to further enhance students’ skills and help develop talented graduates that can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br>The Student Central Services Department invites applications for the position of Academic Learning Support Specialist.<br><br>Responsibilities<br><br>Reporting to the Head, Academic Learning Services, the successful candidate will develop tutoring and learning support programs to meet the learning and academic success needs in alignment with UDST’s overall objectives. The incumbent will be responsible for planning, developing, monitoring, and evaluating the overall operations and staff of the programs.<br><br>The successful candidate will:<br><br>Develop and deliver academic learning support programs and services to improve student learning outcomes. Provide academic coaching and support to students who are struggling academically, including those with learning disabilities or other challenges that impact academic performance. Develop and deliver workshops, seminars, and other resources to support student learning and success. Collaborate with other student support services to ensure that academic learning support services are integrated and complimentary. Develop and implement academic learning support and remediation programs as required. Implement a comprehensive tutoring program for students to improve their academic performance. Implement necessary study skills program to equip students with the tools necessary to succeed academically. Promote the importance of academic support services and building relationships with key stakeholders on campus, including faculty, staff, administrators, and students. Assist in the maintenance and continuous improvement of the services offered through the learning commons to support academic learning services. Implement an “improvement plan development service” to address areas for improvement, set goals, and set action plan, with the ultimate goal of achieving improved outcomes. Assist and support the tutoring programs and academic help centres to support student learning. Assist with the development and delivery of assessment and evaluation processes to determine the effectiveness of academic support services. Keep abreast with best practices and research related to academic support and implementing innovative approaches to support student learning and success. Maintain accurate and up-to-date records of student progress and participation in academic support services. Generate reports with the use of data analytics to support future academic learning services’ planning. Assist with the development and delivery of marketing and communication strategies to promote academic support services to students. Provide assistance with study skills such as time management, note-taking, and exam preparation to help students become more effective learners. Support and assist other functions in the Student Central Services Department, as required. Perform other job-related miscellaneous duties, as assigned. <br><br>Qualifications<br><br>Qualifications:<br><br>Education and Certifications:<br><br>Bachelor’s degree in relevant fields is required<br><br>Experience:<br><br>Minimum 5 Years Of Relevant Experience In Related Field.<br><br>Language: <br><br>Fluency in written and spoken English language is required<br><br>Other Required Skills<br><br>Highly detail-oriented individual with a proactive can-do attitude to work is essential. A commitment to positive relationship building and effective working relationships across all levels of the organizations is required. Candidates should demonstrate explanatory communication and interpersonal skills.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Training Delivery Specialist will act as a key instructor for the Training Organisation in the effective delivery of high quality training programs tailored to client and organisational needs. In this role, the incumbent is expected to possess an understanding of instructional design principles, TNA, adult learning methodologies and classroom facilitation techniques. The role requires flexibility and a learner focused approach to ensure training content is engaging, accessible and aligned with learning objectives. The incumbent will be responsible for delivering in-person and virtual training sessions, course development, contributing to continuous improvement initiatives and assisting in the evaluation and reporting of training effectiveness. The role also involves working collaboratively with the broader training team to schedule, prepare material and ensure configuration and auditability. A working knowledge of professional training standards and regional regulatory requirements is essential to ensure the quality and compliance of training delivery.</p><p>Training Design &amp; Content Development</p><ul><li>Design and develop engaging, standards aligned training materials across a broad range of subject areas, including technical, professional, leadership and language disciplines.</li><li>Apply instructional design principles and adult learning methodologies to produce content that is accessible, learner centric and appropriate to the delivery format, classroom, virtual or blended.</li><li>Conduct Training Needs Analyses (TNA) to ensure programme content is relevant, current and aligned to client and organisational objectives.</li><li>Create, adapt and contextualise training materials to suit diverse learner profiles, language backgrounds and levels of prior experience, with particular sensitivity to British and Arabic speaking audiences.</li><li>Maintain and continuously improve existing course materials, ensuring content remains accurate, compliant and reflective of current best practice.</li></ul><p>Training Delivery</p><ul><li>Deliver in-person and virtual training sessions confidently and effectively across a wide range of topics and learner groups, from early-career professionals to experienced technical practitioners.</li><li>Facilitate engaging and interactive learning environments that encourage participation, critical thinking and the practical application of skills.</li><li>Manage the full session lifecycle; from preparation and room/platform configuration through to delivery, assessment and post training reviews.</li><li>Adapt delivery style, pace and approach to meet the needs of individual learners and cohort groups, including those for whom English is a second language.</li></ul><p>Accreditation &amp; Quality Standards</p><ul><li>Develop a working knowledge of relevant professional accreditation bodies, awarding organisations and regulatory frameworks applicable to the training portfolio (e.g. CMI, APM or equivalent).</li><li>Support the preparation and submission of accreditation applications, ensuring training materials, delivery records and assessment processes meet the required standards.</li><li>Ensure all training delivery and documentation is compliant with internal quality frameworks and external accreditation requirements.</li><li>Contribute to internal audits, quality reviews and continuous improvement processes, identifying and acting on areas for development.</li><li>Maintain accurate and auditable training records, registers and evaluation data in line with governance requirements.</li></ul><p>Collaboration &amp; Continuous Improvement</p><ul><li>Work closely with the broader BSL team, subject matter experts and support staff to ensure a joined-up, consistent approach to training delivery.</li><li>Gather, analyse and act on learner feedback to continuously improve programme quality and learner experience.</li><li>Contribute to the development of new training offerings in response to client needs and market demand.</li><li>Support bid and proposal activity through the provision of high-quality content, course outlines and evidence of delivery capability where required.</li><li>Contribute to a collaborative and high-performing team environment by sharing knowledge, modelling best practice and supporting the development of colleagues through day to day working.</li></ul><p>Client &amp; Stakeholder Engagement</p><ul><li>Engage professionally with clients and learners throughout the training lifecycle, building confidence and credibility through subject knowledge and delivery quality.</li><li>Support client-facing activity including needs discussions, programme briefings and post-delivery reviews.</li><li>Ensure training delivery consistently meets or exceeds client expectations and contractual commitments.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Demonstrable experience in a training delivery and instructional design role, with a track record of delivering confidently across varied subject areas and learner groups.</li><li>Strong working knowledge of instructional design principles, TNA methodologies and adult learning theory.</li><li>Experience developing training materials from scratch across broad topic areas, not solely within a single specialism.</li><li>Familiarity with professional accreditation frameworks and the standards required to achieve and maintain them.</li><li>Excellent facilitation and communication skills, with the confidence and cultural fluency to engage in English, with Arabic as desirable.</li><li>Experience delivering training in bilingual or multilingual environments is highly desirable.</li><li>Proficient in the use of e-learning authoring tools, LMS platforms and virtual delivery platforms (e.g. Teams, Zoom, Learning Management Systems, Canva or equivalent).</li><li>Bachelor s degree in Education, Learning and Development, Organisational Psychology, Human Resources, Leadership or a related discipline. Candidates with a degree in an unrelated field will be considered where they hold a recognised professional L&amp;D qualification and can demonstrate equivalent depth of knowledge and practice.</li><li>Professional L&amp;D qualifications are desirable, including CIPD Learning and Development, TAP Diploma in Training Design and Delivery, CPTD (Certified Professional in Talent Development), or an equivalent instructional design or facilitation credential.</li><li>Certification in a subject matter specialism relevant to the BSL training portfolio is an additional advantage.</li><li>Ability to work autonomously, at pace, manage competing priorities and maintain high standards under pressure.</li></ul><p></p></section>