Assistant Manager Jobs in Qatar

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:General Duties:Meet and greet guests and members to Asaya, creating a professional atmosphere. Be proactive in upselling further services and facilities. Guide clients on Asaya experiences that best suit them and being knowledgeable on all Asaya services. Be knowledgeable on the products to support the Asaya professionals and retailing to clients. Works closely with all Asaya departments (spa, fitness, restaurant, kids, leisure, sports). Serves as a liaison between membership and operations of the club. Conducts tours for prospective members as appropriate and actively moves them through the sales cycle towards a closing. Responsible for educating and training team members on how to direct questions regarding all membership inquiries. The Director works with associates on how to greet prospective members, answer telephones and assist with questions from members and prospective members. Administrative Duties:Ensures accuracy of memberships file systems and accounting procedures and coordinates new member introduction to Asaya. To ensure that ‘End of Day’ reports are distributed with accurate member feedback that can be used to identify opportunities and address shortcomings. To oversee the approval process for Asaya Membership, including the review and rating of all applications received on a weekly basis. Develops and ensures proper maintenance of an accurate contact management system including call records, database, and activity management. Ensures membership records are properly maintained on all members. Prepares monthly membership reports required by General Manager, Board/ Ex-Committees, and support team. Ensures that the following administrative and promotional tools are integrated into the overall sales effort: Membership Application packet, Membership Welcome Packet, Membership Handbook, Website, E Newsletter and Members Application. Strategic and Financial Responsibilities:Develops and leads a strategic membership development program designed to increase total membership count and membership dues revenue. Responsible for achieving annual budgeted sales goals and for monitoring business volume forecast while planning accordingly for manpower, productivity, costs, and other expenses. Effectively communicates with management and associates to increase knowledge of membership goals, membership satisfaction, membership retention and activities. Implement strategies to support the submission of applications to the Club, thus ensuring a strong membership ‘wait list’. Additional objectives and responsibilities can be added at any time, depending on the needs of the business and hotel. Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales. Member Relations and Community:Networks with community partners including, but not limited to: Chamber of Commerce, local tourism councils, exchange clubs, local corporate executives, business leaders, and media contacts. Actively participate in the planning of monthly Asaya member events. Assists in coordination of all club events to include invitations, mailings, and other publicity. Maintains and develops strong relationships with current members to encourage participation in club events and maintain a high level of member satisfaction. Participates in events to ensure member engagement, identify, and capture additional opportunities for member recruitment and/or retention, as and when required by the team, including early mornings, late evenings, and weekends. To be the ‘face’ of the Asaya membership, through hosting events, organizing new member mixer meetings, and responding to written correspondence as required.

<strong>About The Ned Doha:<br><br></strong>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel, it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club, our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool, The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br><strong>The Role:<br><br></strong>We're looking for an experienced and passionate Assistant Restaurant Manager to support the daily operations of Ned's Club, lead a high-performing team, and ensure every member and guest enjoys a seamless, personalized experience.<br><br>If you're a natural leader who thrives in a fast-paced luxury environment and is committed to creating memorable moments, we'd love to meet you.<br><br><strong>What You’ll Be Doing:<br><br></strong><ul><li>Support the Restaurant Manager in overseeing the daily operations of Cecconis</li><li>Lead, coach, and inspire the front-of-house team to consistently deliver exceptional service. </li><li>Build meaningful relationships with members, ensuring every visit feels personal and memorable. </li><li>Maintain the highest standards of service, presentation, cleanliness, and attention to detail. </li><li>Handle guest and member feedback with professionalism, care, and a solutions-focused approach. </li><li>Collaborate closely with the kitchen and bar teams to ensure smooth and efficient service. </li><li>Assist in managing staffing, training, scheduling, and performance to foster a positive team culture. </li><li>Contribute to achieving financial and operational goals through effective leadership and commercial awareness. <br><br></li></ul><strong>What we’re looking for:<br><br></strong><ul><li>Previous experience as an Assistant Restaurant Manager or in a similar leadership role within a luxury hotel, private members' club, or high-end restaurant. </li><li>A genuine passion for hospitality and creating memorable guest experiences. </li><li>Strong leadership, coaching, and team development skills. </li><li>Excellent communication and interpersonal abilities. </li><li>A hands-on approach with exceptional attention to detail. </li><li>Confidence in building lasting relationships with members and guests. </li><li>Flexibility to work evenings, weekends, and public holidays. <br><br></li></ul><strong>What’s In It for You?<br><br></strong><ul><li>Competitive Tax-free salary</li><li>Accomodation &amp; Transportation provided already. </li><li>Company-provided accommodation and transportation</li><li>21 calendar days annual leave and 11 paid public holidays</li><li>Sick leave benefits as per Qatar Labour Law</li><li>Private Medical Insurance for self</li><li>End of Service benefits</li><li>Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch &amp; dinner)</li><li>Exclusive hotel and dining rates for you, your family, and friends</li><li>Outstanding learning, development, and career progression opportunities</li><li>Reward and recognition programmes</li><li>The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br></li></ul><strong>Our Culture<br><br></strong>At The Ned Doha, we go beyond celebrating diversity, we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>If you're ready to lead with confidence, inspire your team, and create extraordinary experiences for our members, we'd love to hear from you.<br><br>#TheNedDoha

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>Liaise with Director of Entertainment / Rixy Club Chief/Supervisor to create a safe environment for all children attending the kid s club / cr che. Ensure all parents fill in the registration form for their children correctly, containing the history of the child. Create an inventory for all toys / equipment at the club /cr che. Ensure all equipments are clean and properly maintained. Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys. Ensure to follow daily, weekly and monthly activity schedules as instructed by the Supervisor. Ensure all club s rules and regulations are enforced at all times. Maintain club / cr che clean and tidy at all times. Be fully aware of club s facilities, timings, promotions and prices.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent. Previous experience working with children (e.g. childcare, nursery, school, camp, or recreation) is preferred.</p>

<p><strong>Why Join Us?</strong></p><p>At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning.</p><p>Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p><p>You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><strong>About Rosewood Doha:</strong></p><p>Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests.</p><p>Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><strong>Our Associate Experience:</strong></p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>A competitive salary and benefits package</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>A birthday day off (because your milestones matter!)</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>Personalized development plans and continuous learning opportunities to support your career journey</p><p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.</p><p><strong>Your Role:</strong></p><p><strong>Guest satisfaction:</strong></p><ul><li>Ensures to deliver the brand promise and always provide exceptional guest service.</li><li>Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels &amp; Resorts.</li><li>Ensures that all guest and associate complaints are resolved in a quick and efficient manner.</li><li>Maintains positive guest and associate interactions with good working relationships.</li></ul><p><strong>Operations:</strong></p><ul><li>Ensure that the guests' dining experience is one to remember.</li><li>Maintain a high-profile during service whilst being polite and helpful.</li><li>Promote and establish a regular guest base, remember their likes and dislikes.</li><li>Smile and maintain eye contact with the guests.</li><li>Provide prompt, unobtrusive, attentive service.</li><li>Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform.</li><li>Maintain a high standard of personal hygiene.</li></ul><p><strong>Prior to Service:</strong></p><ul><li>Report for duty on time and be prepared for your shift. Adhere to agreed break times.</li><li>Ensure the bar has had all required opening procedures adhered to prior to starting a shift.</li><li>Ensure all MEP requirements have been met prior to service.</li><li>Requisition all necessary supplies.</li><li>Transport supplies from storeroom to bar set-up area and make sure enough ice is in stock.</li><li>Check cleanliness and condition of bar unit (C02 lines, soda tanks, soda guns, drain, etc.).</li><li>Check condition and cleanliness of blender, shaker and other tools.</li><li>Check the temperature of refrigeration units.</li><li>Ensure all out of stock items have been issued in the correct format.</li><li>Ensure all stocks have been brought from cellars in the appropriate manner and time.</li></ul><p><strong>During Service:</strong></p><ul><li>Take instructions from your supervisor and manager, anticipate their requirements.</li><li>Control and manage your section.</li><li>Serve within the structure of the order of service.</li><li>Respond to any menu/drinks queries with knowledgeable answers.</li><li>Ensure that individual Mise en Place for each order is known and placed on table.</li><li>Understand customers to be prioritized - SAGs unhappy customers, regulars etc.</li><li>Ensure your working environment remains clean and tidy.</li><li>Ensure the guests’ needs come first.</li><li>React promptly and deal with any issues, complaints, breakages, spillages in the correct manner.</li><li>Communicate any unresolved issues to the supervisor.</li><li>Provide a consistent positive attitude when dealing with other associates.</li><li>To provide excellent teamwork to assist others.</li></ul><p><strong>After Service:</strong></p><ul><li>Ensure the bar is re-stocked and rubbish is removed.</li><li>Re-establish MEP requirements.</li><li>Ensure everything is left clean and tidy.</li><li>Report any outstanding issues to the Supervisor/Head Bartender/Bar Manager.</li><li>Follow closing procedures precisely.</li><li>Ensure the cellar spaces are maintained in the appropriate manner.</li></ul><p><strong>General Focus:</strong></p><ul><li>To have a full working knowledge of all beverage items, including wines.</li><li>To have a full knowledge of spirits, beers, wines, alcoholic and nonalcoholic beverages.</li><li>To have a full understanding of all items of equipment, their uses, and where they are kept.</li><li>To have a thorough working knowledge of the POS system.</li><li>To have a full knowledge of bar OS&amp;E and drinks garnishes</li><li>To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.</li><li>Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</li><li>Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><u>Communication</u></strong></span><br><span><strong>Internal Communication:</strong></span><br><span>- Foreman/ Assistant Foreman</span><br><span>- Co-workers</span><br><span><strong>Purpose:</strong></span><br><span>- To improve the quality of work and scope of work;</span><br><span>- To coordinate activities related to execution of responsibilities;</span><br><span><strong>External Communication:</strong></span><br><span>N/A</span><br><span><strong>Purpose:</strong></span><br><span>N/A</span><br><span><strong><u>Occupational Health &amp; Safety and Environment</u></strong></span><br><span><strong>Accountability:</strong></span><br><span>Are accountable for their acts and omissions.</span><br><span><strong>Responsibility:</strong></span><br><span>To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.</span><br><span><strong>Authority:</strong></span><br><span>To stop work if they think the work is unsafe.</span></p><br><br>Responsibilities:<br><p><span><span><strong><u>Key Roles &amp; Responsibilities</u></strong></span></span><br><span><span>• Instal various electrical equipment system onboard vessels;</span></span><br><span><span>• Maintain plant electrical machinery and marine works;</span></span><br><span><span>• Overhaul electrical equipments;</span></span><br><span><span>• Trouble shoot and repair electrical equipments;</span></span><br><span><span>• Check and repair engine alarm and monitoring system;</span></span><br><span><span>• Make alarm panels;</span></span><br><span><span>• Generator synchronization and load sharing and situ system;</span></span><br><span><span>• Repair generator, Navigation lights, steering control, bow thruster, etc.;</span></span><br><span><span>• Inspect and test main switch board;</span></span><br><span><span>• Operate stress reliving machine, prepare reports and measure hardness;</span></span><br><span><span>• Ensure all necessary information is available to carry out the assigned duties;</span></span><br><span><span>• Report all reworks to Quality Department;</span></span><br><span><span>• Report to Assistant Foreman - Electrical any deviation from schedule and report in advance any risks and issues expected, repetitive unsolved problems, misconduct of team members or unsafe acts;</span></span><br><span><span>• Follow Assistant Foreman - Electrical instructions (in verbal and memo forms) with regard to work execution and objectives implementation, however, do not bypass safety and quality and report to management and QHSE;</span></span><br><span><span>• Coordinate and cooperate with other sections personnel in order to accomplish on time the activities and report to Assistant Foreman - Electrical any bottle necks for support;</span></span><br><span><span>• Advise and recommend procedures improvement and materials/equipment purchase in order to save hours and perform as per high safety and quality standards available in the Shipyard. Use approved document reporting;</span></span><br><span><span>• Attend daily production tool box meetings strictly on time and ensure projected goals are met and all issues are being addressed;</span></span><br><span><span>• Act towards continuous self development and improvement and facility;</span></span><br><span><span>• Responsible daily for housekeeping at work location (workshop or site);</span></span><br><span><span>• Responsible to maintain in good conditions the tools and equipment working with;</span></span><br><span><span>• Use complete set of PPE minimum: helmet, coverall, gloves, googles, ear plugs and any specific protective equipment during working hours;</span></span><br><span><span>• Ensure that all works are carried out in a safe and high-quality manner and in compliance with the division's HSSE, Quality Assurance procedures, Quality Manuals;&nbsp;</span></span><br><span><span>• Report to line manager if no assigment or no work issued on daily basis;</span></span><br><span><span>• Perform all job functions in accordance with MILAHA s Mission and Vision Core values;</span></span><br><span><span>• Perform other job-related duties as assigned.</span></span></p><br><br>Qualifications:<br><p><span><span><strong>Education &amp; Professional Qualification:</strong></span></span><br><span><span>High School or Secondary School, ITI certificate or similar in electrical trade.</span></span><br><span><span><strong>Professional Experience:&nbsp;</strong></span></span><br><span><span>- 4-6 years' experience in a similar trade;</span></span><br><span><span>- Heavy industry experience in electrical equipment is a must;</span></span><br><span><span>- Shipyard experience will be preferred.</span></span><br><span><span><strong>Geographic Experience:&nbsp;</strong></span></span><br><span><span>N/A</span></span><br><span><span><strong>Computer Skills:&nbsp;</strong></span></span><br><span><span>Basic knowledge will be an added advantage</span></span><br><span><span><strong>Language Skills:&nbsp;</strong></span></span><br><span><span>Working knowledge of English/Hindi</span></span><br><span><span><strong>Market/Industry/Functional Knowledge:&nbsp;</strong></span></span><br><span><span>N/A</span></span></p><br> </div>

<p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>PREFERRED QUALIFICATIONS</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li></ul><p><strong>REQUIRED QUALIFICATIONS</strong></p><ul><li>License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</li></ul>

<p><strong>Why Join Us?</strong></p><p>At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning.</p><p>Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p><p>You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><br></p><p><strong>About Rosewood Doha:</strong></p><p>Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests.</p><p>Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><br></p><p><strong>Our Associate Experience:</strong></p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.</p><p><br></p><p><strong>Your Role:</strong></p><p><u>Essential Duties and Responsibilities</u></p><ul><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level on a daily basis.</li><li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li><li>Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li><li>Resolve guest complaints, ensuring guest satisfaction.</li><li>Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.</li><li>Maintain complete knowledge at all times of:</li></ul><ul><li>All hotel features/services, hours of operation.</li><li>All room types, numbers, layout, decor, appointments, and location.</li><li>All room rates, special packages, and promotions.</li><li>Daily house counts and expected arrivals/departures.</li><li>Room availability status for any given day.</li><li>Scheduled in-house group activities, locations, and times.</li><li>All hotel and departmental policies and procedures.</li></ul><ul><li>Ensure that current information on rates, packages and promotions is available at the Front Desk and that all associates are knowledgeable of such.</li><li>Prepare and adjust weekly work schedules in accordance with staffing guidelines and forecasts.</li><li>Ensure that associates report to work as scheduled. Document any late or absent associates.</li><li>Coordinate breaks for associates. Assign work duties to associates.</li><li>Conduct pre-shift meeting with associates and review all information pertinent to the day's business.</li><li>Inspect grooming and attire of associates; rectify any deficiencies.</li><li>Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.</li><li>Constantly monitor associate’s performance in all phases of service and job functions; rectify any deficiencies with respective personnel to include Front Desk associates</li><li>Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.</li><li>Monitor communication logs and ensure that guest requests are addressed.</li><li>Monitor guest mail and ensure that it is processed according to procedures.</li><li>Monitor and ensure that express checkouts are processed through the system.</li><li>Monitor the associates' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.</li><li>Assist associates with their job functions to ensure optimum service to guests.</li><li>Observe guest reactions and confer frequently with associates to ensure guest satisfaction.</li><li>Contact newly registered guests after check-in to establish guest satisfaction; resolve any dissatisfaction immediately.</li><li>Document each call according to procedures.</li><li>Ensure security of guestroom access.</li><li>Monitor and ensure that all cashiering procedures comply with Finance policies and standards:</li></ul><ul><li>Shortages/overages</li><li>Late charges</li><li>Petty cash/paid outs</li><li>Adjustments</li><li>Posting charges</li><li>Making change for guests</li><li>Cashing personal/travelers checks</li><li>Payment methods/processing</li><li>Settling accounts</li><li>Closing reports</li><li>Cashier reports</li><li>Balancing receipts</li><li>Dropping receipts</li><li>Securing banks</li></ul><ul><li>Review previous night's no-shows, verify and ensure billing of such.</li><li>Assist Finance in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.</li><li>Assist associates with expediting problem payments.</li><li>Review the arrival report for accuracy and completeness. Check printed registration cards for information on arrival report; rectify any deficiencies with respective personnel.</li><li>Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room.</li><li>Work closely with housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.</li><li>Print special request report and block according to specifications.</li><li>Review resumes for arriving groups; organize and coordinate master accounts and check-in/ pre-registration procedures.</li><li>Print and review master’s for departed groups; check accuracy and distribute to Finance. Review flag reports and follow up accordingly.</li><li>Review requests for late checkouts and approve according to occupancy. Communicate this information to Housekeeping.</li><li>Ensure all closing duties for associates are completed before associates sign out.</li><li>Provide feedback to associates on their performance. Handle disciplinary problems and counsel associates.</li><li>Foster and promote a cooperative working climate, maximizing productivity and associate morale.</li><li>Document pertinent information in department logbook.</li><li>Complete all paperwork and closing duties.</li><li>Review status of assignments and any follow-up action with on-coming Supervisor.</li><li>Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.</li><li>Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.</li><li>Train, direct the work of, resolve issues/problems and coach and counsel the front desk associates to ensure a quality operation.</li><li>Performs other duties as assigned by Manager.</li><li>Supervise Receptionists, assisting them with issues that may arise and ensuring that all tasks are completed following Rosewood Standards.</li><li>Ensure that there is adequate staff coverage in the Lobby and at the Reception/Front Desk at all times.</li><li>Ensure that the entire Front Office and the surrounding areas and including Lobby, Concierge and Reception/Front Desk is continuously clean and tidy.</li><li>Be fully competent in all reception and cashier duties.</li><li>Cover all shifts when required.</li><li>Cover Rooms Coordinator shifts if required.</li><li>Liaise with other Departments regarding special guest requirements (i.e. Laundry/Guest Services, Florist, Housekeeping, In Room Dining)</li><li>Deal promptly and effectively with any complaints.</li><li>Co-ordinate arrivals and departures, monitoring waiting times, always keeping guests informed and ensuring that they are as comfortable as possible.</li><li>Conduct a handover at the end of each shift with relieved staff, informing them of any special requirements or problems.</li><li>Liaise with Guest Services to ensure swift baggage dispatch and collection.</li><li>Follow up on late cancellations and no shows and charge when appropriate.</li><li>Inform the receptionist/cashiers of new memos during the handover.</li><li>Check the next day’s arrivals correspondence, confirming car, restaurant and bookings. Ensure that all guests’ needs are dealt with satisfactorily.</li><li>Deal with room moves and ensure seamless communication of these with the relevant departments.</li><li>Check potential room revenue for any discrepancies and make necessary corrections.</li><li>Balance the screen (room types) for the next day.</li><li>Maintain amicable and co-operative working relations with all other departments.</li><li>To be responsible for identifying any training needs of Reception/Front Office associate and communicating these to the Front Office Departmental trainer.</li><li>Assist the Duty Manager in all aspects of the department and ensure service standards are followed.</li><li>Manage any emergencies on the desk and take necessary actions.</li><li>Follow up all audit points with regards to LQA, Forbes &amp; Rosewood Standards.</li></ul><p><br></p><p><u>Standard Responsibilities</u></p><ul><li>Comply and adhere to the Rosewood company policies.</li><li>Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.</li><li>Model the company’s culture, vision, mission, and core values at all times.</li><li>&nbsp;Appear as a role model to the Front Office team.</li><li>Report any usual occurrences and any concerns to the Director / Assistant Director of Front of House.</li><li>Display hospitality skills when dealing with guests and associates.</li><li>Effective scheduling based on forecast business.</li><li>Coach and counsel associates when necessary.</li><li>Ensure high standards of personal presentation and grooming.</li></ul>

<p>At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner. Report to the Director of Sales on sales direction and performance delivery. To be extremely well versed on the facilities and benefits of Rosewood Doha as they apply to individual market segments. To tailor sales presentation based on a close understanding of customer preferences and corporate variables that influence the client priorities. To be fully conversant with all business units within the hotel and be comfortable in presenting the core unique selling propositions for each unit. To understand the nature of the competitive market, to research and compile intelligence on selected markets and accounts to understand the buying behavior of customers and the criteria for their hotel selection. To share important account updates with members of the hotel team including other departments so that key personnel have important feedback on the current status of accounts. To determine the key players in an account and to identify the role that each member plays in the purchasing process and to adopt an account strategy that maximizes the potential revenue conversion for Rosewood Doha. To plan sales call activity to optimize revenue conversion based on key selling priorities determined and agreed with the Director of Sales. To attend tradeshows, sales roadshows, sales training, and sales events in accordance with Rosewood Doha Sales and Marketing plan and based on the direction of the DOS/DOSM. To support the event team if business requires by sending proposals, contracts or conducting site inspections To work with DOS/DOSM on managing and leading other team members To present weekly and monthly sales account reports to the Director of Sales that accurately reflects sales account management and the performance of designated accounts. Present individual sales strategy to the DOS/DOSM as part of quarterly personal business plan. To attend and participate in regular sales meetings to update colleagues and management on the current status of sales account activity. To prepare presentations and reports for and attend key performance meetings i.e. Revenue meetings To contribute to the yearly Sales and Marketing Plan by supplying relevant data on market conditions, changes in account dynamics, new business development and sales retention. To act as a positive role model and ambassador of Rosewood Doha and Rosewood Hotels and Resorts in keeping with company standards and expectations. To adhere to grooming standards as determined by Rosewood Doha Grooming Guidelines. To capture timely and relevant customer data in appropriate Sales databases and to ensure data integrity is in accordance with Rosewood Doha data capture standards. All other duties relevant to the successful management of key accounts.</p><p><strong>Desired Candidate Profile</strong></p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:<br>- A competitive salary and benefits package<br>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl<br>- A birthday day off (because your milestones matter!)<br>- Personalized development plans and continuous learning opportunities to support your career journey<br>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Junior Mixologist - QHR <p><strong>The Associate Experience:</strong></p><br> <p>The hiring hotel believe exceptional work deserves exceptional care. They offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><br> <p>- A competitive salary and benefits package</p><br> <p>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><br> <p>- A birthday day off (because your milestones matter!)</p><br> <p>- Personalized development plans and continuous learning opportunities to support your career journey</p><br> <p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with them.</p><br> <p><strong>About the Role:</strong></p><br> <p><strong>Guest satisfaction:</strong></p><br> <ul><li>Ensures to deliver the brand promise and always provide exceptional guest service.</li><li>Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels &amp; Resorts.</li><li>Ensures that all guest and associate complaints are resolved in a quick and efficient manner.</li><li>Maintains positive guest and associate interactions with good working relationships.</li></ul> <p><strong>Operations:</strong></p><br> <ul><li>Ensure that the guests' dining experience is one to remember.</li><li>Maintain a high-profile during service whilst being polite and helpful.</li><li>Promote and establish a regular guest base, remember their likes and dislikes.</li><li>Smile and maintain eye contact with the guests.</li><li>Provide prompt, unobtrusive, attentive service.</li><li>Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform.</li><li>Maintain a high standard of personal hygiene.</li></ul> <p><strong>Prior to Service:</strong></p><br> <ul><li>Report for duty on time and be prepared for your shift. Adhere to agreed break times.</li><li>Ensure the bar has had all required opening procedures adhered to prior to starting a shift.</li><li>Ensure all MEP requirements have been met prior to service.</li><li>Requisition all necessary supplies.</li><li>Transport supplies from storeroom to bar set-up area and make sure enough ice is in stock.</li><li>Check cleanliness and condition of bar unit (C02 lines, soda tanks, soda guns, drain, etc.).</li><li>Check condition and cleanliness of blender, shaker and other tools.</li><li>Check the temperature of refrigeration units.</li><li>Ensure all out of stock items have been issued in the correct format.</li><li>Ensure all stocks have been brought from cellars in the appropriate manner and time.</li></ul> <p><strong>During Service:</strong></p><br> <ul><li>Take instructions from your supervisor and manager, anticipate their requirements.</li><li>Control and manage your section.</li><li>Serve within the structure of the order of service.</li><li>Respond to any menu/drinks queries with knowledgeable answers.</li><li>Ensure that individual Mise en Place for each order is known and placed on table.</li><li>Understand customers to be prioritized - SAGs unhappy customers, regulars etc.</li><li>Ensure your working environment remains clean and tidy.</li><li>Ensure the guests' needs come first.</li><li>React promptly and deal with any issues, complaints, breakages, spillages in the correct manner.</li><li>Communicate any unresolved issues to the supervisor.</li><li>Provide a consistent positive attitude when dealing with other associates.</li><li>To provide excellent teamwork to assist others.</li></ul> <p><strong>After Service:</strong></p><br> <ul><li>Ensure the bar is re-stocked and rubbish is removed.</li><li>Re-establish MEP requirements.</li><li>Ensure everything is left clean and tidy.</li><li>Report any outstanding issues to the Supervisor/Head Bartender/Bar Manager.</li><li>Follow closing procedures precisely.</li><li>Ensure the cellar spaces are maintained in the appropriate manner.</li></ul> <p><strong>General Focus:</strong></p><br> <ul><li>To have a full working knowledge of all beverage items, including wines.</li><li>To have a full knowledge of spirits, beers, wines, alcoholic and nonalcoholic beverages.</li><li>To have a full understanding of all items of equipment, their uses, and where they are kept.</li><li>To have a thorough working knowledge of the POS system.</li><li>To have a full knowledge of bar OS&amp;E and drinks garnishes</li><li>To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.</li><li>Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</li><li>Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.</li></ul> <br> <br> </div>

<p>POSITION SUMMARY Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide essential support to the Director of Government Relations in managing various government-related tasks, embassies, associate relations, and administrative functions. This position requires outstanding organizational skills, meticulous attention to detail, and a comprehensive understanding of governmental processes and regulations.&nbsp;<br>Manage the allocated petty cash expenditure through maintaining original receipts and through timely preparation of expense reports. Process government transactions and organize visits to government agencies in an efficient and timely manner to minimize cost and avoid penalties and additional fees. Establish and maintain productive working relationships with key and operational government offices including: Ministry of Interior, Municipality, Ministry of Economy and Commerce, Ministry of Business and Trade and other Ministries and agencies, in order to assist with the efficient processing and approval of requests and formalities. Work closely with HR and Administration teams to ensure the timely completion and execution of relevant government and administrative formalities.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Bachelor's Degree<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>Driving License: Yes<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Role Objective To provide high-level executive, administrative, and coordination support to the Operational & Technical Affairs Director and the Chief Financial Officer (CFO) by managing executive office operations, coordinating strategic communications, monitoring management action plans, facilitating decision-making processes, ensuring effective document control, and maintaining the highest standards of professionalism, confidentiality, corporate governance, and operational efficiency.<br>Detailed Roles and Responsibilities STRATEGIC RESPONSIBILITIESServe as the primary coordination point between the Operational & Technical Affairs Directorate, Finance Directorate, and all company departments. Support the Operational & Technical Affairs Director and CFO in achieving departmental and corporate objectives through effective executive administration and coordination. Coordinate the preparation of executive reports, presentations, management papers, committee documents, business reviews, and official correspondence. Monitor executive action plans and follow up on the implementation of management decisions with concerned departments. Ensure proper communication and coordination between executive management and internal and external stakeholders. Contribute to enhancing administrative systems, executive office procedures, and document control practices to improve operational efficiency. Ensure compliance with company policies relating to records management, confidentiality, and corporate governance. Support executive management during audits, inspections, management reviews, Board meetings, and strategic initiatives. <br>OPERATIONAL RESPONSIBILITIESManage and coordinate the daily schedules, appointments, meetings, and priorities of the Operational & Technical Affairs Director and CFO. Screen, prioritize, and coordinate incoming correspondence, reports, requests, emails, and official documents. Prepare executive correspondence, memoranda, reports, presentations, speeches, letters, and confidential documents. Coordinate internal and external meetings, prepare agendas, compile supporting documentation, record Minutes of Meetings (MOM), and monitor completion of agreed action items. Maintain effective executive filing and document control systems in both electronic and hard-copy formats. Monitor departmental deadlines and proactively follow up with departments regarding pending approvals, reports, projects, and assigned actions. Coordinate communication between Operational & Technical Affairs, Finance, Production, Maintenance, Procurement, Human Resources, Legal, Internal Audit, and other departments. Arrange business travel, accommodation, transportation, visas, and logistics for executive management when required. Prepare monthly, quarterly, and annual executive reports and management presentations. Assist in coordinating budgets, business plans, departmental reports, and strategic documentation. Maintain confidential financial, legal, commercial, technical, and operational information with the highest level of discretion. Coordinate executive meetings with government authorities, consultants, contractors, suppliers, auditors, financial institutions, and external stakeholders. Monitor office workflow and recommend administrative improvements to enhance efficiency and service quality. Ensure that executive correspondence, approvals, and commitments are processed accurately and within required timelines. Perform any additional executive administrative duties assigned by the Operational & Technical Affairs Director or CFO. <br>PEOPLE MANAGEMENTBuild and maintain effective working relationships with employees across all departments. Facilitate effective communication between executive management and departmental teams. Coordinate administrative support for cross-functional projects and management initiatives. Provide guidance and support to junior administrative staff where required. Promote teamwork, professionalism, and continuous improvement within the administrative function. <br>BEHAVIORAL SKILLS, KNOWLEDGE AND EXPERIENCEEducational Qualifications Bachelor's Degree in Business Administration, Office Management, Management, Secretarial Studies, or a related discipline. Professional certification in Executive Administration or Office Management is an advantage. <br>Language Requirements Fluency in both Arabic and English (spoken and written) is mandatory. Excellent business writing, translation, and verbal communication skills in both languages. Ability to prepare professional correspondence, reports, presentations, and Minutes of Meetings (MOM) in Arabic and English.<br>Experience Minimum 5–7 years of experience as an Secretary, Executive Assistant, or Executive Office Coordinator supporting senior executives. Previous experience within industrial, manufacturing, engineering, construction, or corporate organizations is highly preferred. Proven experience in executive office administration, report preparation, document control, and management coordination.

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an engineering office coordinator, you’re not just supporting seamless operation of the hotel's engineering department – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Receive all telephone calls for the engineering department and maintain a message logbook of all requests and other things to be done</li> <li>Prepare all reports, forms, memos, etc. in the department</li> <li>Maintain complete filing system</li> <li>Maintain necessary stationery stock for engineering department</li> <li>Maintain all records and files for local authorities’ inspection, such as: <ul> <li>Elevator test report</li> <li>Elevator weekly maintenance report</li> <li>Potable water test report</li> <li>Legionella water test</li> <li>Boiler test report</li> <li>Fire protection system inspection report</li> <li>Fire alarm system inspection report</li> <li>Kitchen and laundry exhaust cleaning/degreasing</li> <li>Window cleaning cradle test report</li> <li>Gas tank test report</li> </ul> </li> <li>Check daily engineering log book and inform director of engineering/assistant director of engineering of any energy consumption variations</li> <li>Prepare weekly energy consumption report</li> <li>Maintain energy graph – weekly</li> <li>Prepare monthly energy consumption report</li> <li>Maintain purchase request/LPOs – enter all information in the system</li> <li>Follow up purchase requisitions for engineering material and supplies</li> <li>Assist purchasing agent in the procurement of spare parts providing necessary specifications/details of suppliers</li> <li>Check and record cost center details in the purchase request</li> <li>Check all invoices and enter in the system – report discrepancies to the receiving department/purchasing department</li> <li>Check monthly expense report and inform variations to director of engineering/assistant director of engineering</li> <li>Maintain record on POMEC FF&E purchases</li> <li>Maintain technical manuals for all equipment/machines and organize technical library</li> <li>Maintain all engineering drawings such as: <ul> <li>Architectural</li> <li>Structural</li> <li>Electrical</li> <li>Mechanical</li> <li>Plumbing</li> <li>Fire alarm systems</li> <li>Site plan – municipality affection plan</li> </ul> </li> <li>Organize drawing rack and keep register on drawing movements</li> <li>Prepare necessary drawings/plans for renovation projects</li> <li>Keep record of employees’ compensatory days and inform them to utilize it</li> <li>Prepare employees leave schedule</li> <li>Coordinate with shift engineer to prepare shift schedule</li> <li>Maintain employee time sheet</li> <li>Maintain engineering maintenance contracts and deal with them when necessary</li> <li>Liaise with TM to maintain attic stock of spare parts</li> <li>Communicate with equipment manufacturer to get spare parts in emergency cases</li> <li>Keep record of all engineering equipment for PPM and maintain asset register</li> <li>Issue weekly PPM job sheets and maintain backlog record</li> <li>Maintain PPM equipment record files</li> <li>Assist other TM in their day to day activities</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality</li> <li>Acting with integrity and always doing the right thing</li> <li>Inspiring others through leadership</li> <li>A belief that teamwork drives the best outcomes</li> <li>A sense of ownership and accountability</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<br> <p> <br> </p> <p> <strong>Our Associate Experience:</strong> </p> <p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p> <ul> <li>A competitive salary and benefits package</li> <li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li> <li>A birthday day off (because your milestones matter!)</li> <li>Personalized development plans and continuous learning opportunities to support your career journey</li> </ul> <p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p> <p> <br> </p> <p> <strong>Your Role:</strong> </p> <p> <u>Essential Duties and Responsibilities</u> </p> <ul> <li>Guest satisfaction</li> </ul> <ul> <li>Ensures to deliver the brand promise and always provide exceptional guest service.</li> <li>Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels &amp; Resorts</li> <li>Ensures that all guest and associate customer complaints are resolved in a quick and efficient manner.</li> <li>Maintains positive guest and associate interactions with good working relationships.</li> </ul> <p> <br> </p> <ul> <li>Operations</li> </ul> <ul> <li>Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.</li> <li>Fluent in Mandarin &amp; English (preferably).</li> <li>Ensure high standards of personal presentation and grooming.</li> <li>Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.</li> <li>To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices</li> <li>Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</li> <li>Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.</li> <li>To have a full working knowledge of the restaurant floor plans and layout of all F&amp;B offers.</li> <li>To have a full working knowledge Micros, Open Table &amp; all other systems as required.</li> <li>Establish rapport with guests in a professional manner.</li> <li>Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</li> <li>Ensure discretion and confidentiality with SAGs guests and ensure all information is given to the management for the reservation in-house database.</li> <li>Ensure all associates are always following the Order of Service and Standard Operating Procedures.</li> <li>Mentor associates as requested by management, following all correct training procedures and standards.</li> <li>Monitor associate development on the floor identifying training needs and any areas of concern.</li> <li>Assist in the cutlery and crockery stock takes.</li> <li>Ensure any ordering requirements are communicated accordingly.</li> <li>Assist management in any other BOH activities as required.</li> <li>Report for duty on time and prepared for your shift. Adhere to agreed break times.</li> <li>Ensure the correct opening and closing procedures are followed by all associates.</li> <li>Read all relevant emails ensuring all necessary information is communicated to all associates accordingly.</li> <li>Ensure that all stations are equipped with sufficient clean, polished cutlery / plates and other service wear for each meal period. Ensure all tables are laid in accordance with the SOP.</li> <li>Engage with and contribute to service briefings.</li> <li>Take instructions from your manager, anticipate their requirements.</li> <li>Control and manage your section in the restaurant whilst adhering to the Brand Standards Check list (a combination of LQA, Forbes and Rosewood Hotels &amp; Reports Global Standards).</li> <li>Take and process orders, serve and clear food, relay tables, troubleshoot where necessary.</li> <li>Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.</li> <li>Ensure that individual Mise en Place for each order is known and placed on the table.</li> <li>Understand guests to be prioritized SAGs, unhappy guests &amp; regulars.</li> <li>Oversee and direct the waiters in your station at all times, provide guidance and support.</li> <li>Communicate guest preferences to reception team in order to build guest profiles.</li> <li>React promptly and deal with any issues, complaints, breakages &amp; spillages.</li> <li>Communicate any issues to management promptly.</li> <li>Ensure a high level of cleanliness is maintained throughout the restaurant.</li> <li>Provide accurate discount and void reconciliations, following correct cashing up procedure.</li> <li>Ensure that all checklists are completed correctly and honestly.</li> <li>Respond to changes in the F&amp;B function as dictated by the industry, company, and hotel.</li> <li>Grow and improve skills and abilities through the appropriate training, assessment, and performance.</li> <li>Present the bill and take payments.</li> <li>Handle all operating equipment carefully avoiding abuse and minimizing breakage. </li> </ul> <p> <br> </p> <p> <u>Standard Responsibilities</u> </p> <ul> <li>Comply and adhere to the Rosewood company policies.</li> <li>Take on other tasks in addition to the ones stated, in a reasonable framework.</li> <li>Be a brand ambassador at all times and ensure brand integrity and clarity are always maintained.</li> <li>Model the company s culture, vision, mission and core values at all times.</li> <li>Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.</li> <li>Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li> <li>Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).</li> <li>Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles, and values.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent is primarily responsible for managing the assignments and resources within the Domain Support department. Reporting directly to the Senior Manager, Domain Support, the role acts as an assistant for the Head of Domain Support.</span></p><br><p><span>The position supports the management and maintenance of QNB systems, ensures smooth operations, and provides technical support to QNB employees. The role also requires shadowing the Senior Manager in assigned projects, deliverables, skills development, communications, and operational responsibilities</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <span>A. Shareholder &amp; Financial</span><ul><li><p><span>Ensure that all areas of the Bank are supported with proper computer systems in accordance with IT standards.</span></p><br></li><li><p><span>Implement KPIs and best practices for Associate, Domain Support.</span></p><br></li><li><p><span>Update system profiles periodically with new enhancements and upgrades.</span></p><br></li><li><p><span>Maintain punctuality and work extended hours when required.</span></p><br></li><li><p><span>Ensure compliance with turnaround time (SLA) requirements.</span></p><br></li><li><p><span>Manage CRs/TRS/SARFs.</span></p><br></li><li><p><span>Install and validate endpoint agents including:</span></p><br><ul><li><p><span>Anti-Virus</span></p><br></li><li><p><span>Ivanti</span></p><br></li><li><p><span>SentinelOne (S1)</span></p><br></li><li><p><span>Algorithm</span></p><br></li></ul></li><li><p><span>Apply security patches and close vulnerabilities.</span></p><br></li><li><p><span>Perform antivirus installation.</span></p><br></li><li><p><span>Perform Disaster Recovery (DR) simulations.</span></p><br></li><li><p><span>Perform backup verifications.</span></p><br></li><li><p><span>Follow up closely within the team and ensure all GIS agents are installed.</span></p><br></li><li><p><span>Promote cost consciousness, productivity, and efficiency.</span></p><br></li><li><p><span>Act within delegated authority limits.</span></p><br></li><li><p><span>Comply with QNB IPMD requirements.</span></p><br></li></ul><span>Manage and Maintain Assigned System Domains</span><p><strong><span>Domain 1: Microsoft Infrastructure Services</span></strong></p><br><ul><li><p><span>Active Directory</span></p><br></li><li><p><span>Exchange</span></p><br></li><li><p><span>SCOM</span></p><br></li><li><p><span>Windows Server components</span></p><br></li><li><p><span>Related systems</span></p><br></li></ul><p><strong><span>Domain 2: Microsoft Application Services (.NET Platform)</span></strong></p><br><ul><li><p><span>QNB Workflow</span></p><br></li><li><p><span>In-House Applications</span></p><br></li><li><p><span>Move-IT (SFTP)</span></p><br></li><li><p><span>Related systems</span></p><br></li></ul><p><strong><span>Domain 3: Security Infrastructure Services</span></strong></p><br><ul><li><p><span>Trellix Endpoint Defense</span></p><br></li><li><p><span>Antivirus</span></p><br></li><li><p><span>DLP</span></p><br></li><li><p><span>FIM</span></p><br></li><li><p><span>Ivanti Patch Management</span></p><br></li><li><p><span>Related systems</span></p><br></li></ul><p><strong><span>Domain 4: Citrix Infrastructure Services</span></strong></p><br><ul><li><p><span>Citrix XenApp</span></p><br></li><li><p><span>Remote Access</span></p><br></li><li><p><span>Citrix VDI</span></p><br></li><li><p><span>Related systems</span></p><br></li></ul><p><strong><span>Domain 5: Cloud Infrastructure Services</span></strong></p><br><ul><li><p><span>Microsoft Azure</span></p><br></li><li><p><span>Google Cloud</span></p><br></li><li><p><span>Related systems</span></p><br></li></ul><span>B. Customer (Internal &amp; External)</span><ul><li><p><span>Assist customers with all queries related to Bank products and services.</span></p><br></li><li><p><span>Maintain activities according to Service Level Agreements (SLAs).</span></p><br></li><li><p><span>Build and maintain strong relationships with internal departments and units.</span></p><br></li><li><p><span>Provide timely and accurate information to:</span></p><br><ul><li><p><span>External Auditors</span></p><br></li><li><p><span>Internal Auditors</span></p><br></li><li><p><span>Compliance</span></p><br></li><li><p><span>Financial Control</span></p><br></li><li><p><span>Risk</span></p><br></li></ul></li></ul><span>C. Internal (Processes, Products, Regulatory)</span><ul><li><p><span>Support recruitment activities.</span></p><br></li><li><p><span>Provide motivation and guidance to employees.</span></p><br></li><li><p><span>Reinforce performance standards and adherence to QNB values and mission.</span></p><br></li><li><p><span>Provide support for users, including:</span></p><br><ul><li><p><span>Guidelines</span></p><br></li><li><p><span>Troubleshooting</span></p><br></li><li><p><span>Maintenance</span></p><br></li></ul></li></ul><span>D. Learning &amp; Knowledge</span><ul><li><p><span>Identify opportunities for personal professional development.</span></p><br></li><li><p><span>Stay current with industry developments and Microsoft technologies.</span></p><br></li><li><p><span>Identify and facilitate development opportunities for staff.</span></p><br></li></ul><span>Microsoft Technologies &amp; Professional Development</span><ul><li><p><span>Stay updated on Microsoft operating systems, applications, and infrastructure technologies.</span></p><br></li><li><p><span>Pursue professional certifications such as:</span></p><br><ul><li><p><span>MCSA</span></p><br></li><li><p><span>MCSE</span></p><br></li></ul></li><li><p><span>Conduct self-study through:</span></p><br><ul><li><p><span>Official documentation</span></p><br></li><li><p><span>Whitepapers</span></p><br></li><li><p><span>Online resources</span></p><br></li><li><p><span>Technical forums</span></p><br></li></ul></li><li><p><span>Attend workshops, conferences, webinars, and training programs.</span></p><br></li><li><p><span>Participate in knowledge-sharing initiatives.</span></p><br></li><li><p><span>Contribute to internal documentation and troubleshooting guides.</span></p><br></li><li><p><span>Maintain familiarity with Microsoft official documentation and support resources.</span></p><br></li></ul> <br> <br><br> Education/Experience Requirements: <br> <p><span>Bachelor's Degree in:</span></p><br><ul><li><p><span>Information Technology</span></p><br></li><li><p><span>Computer Science</span></p><br></li><li><p><span>Or a related field</span></p><br></li><li><p><span>1 year of experience in related field </span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>the <strong>Assistant Reservations Manager</strong> directly oversees day-to-day reservation operations while serving as the primary operational extension of the <strong>Director of Revenue Management</strong>.<br><br><br>In this dual-focused role, you will lead the reservation agents, manage day-to-day inventory and booking flows, and directly execute the strategic yield decisions, pricing tactics, and distribution controls set by the Director of Revenue Management.<br>Opera Cloud Knowledge is essential.<br><br><strong>Departmental Leadership &amp; Daily Operations</strong><ul><li>Serve as the operational head of the reservations department, managing daily workflows, shift handovers, and agent schedules.<br></li><li>Supervise, coach, and train reservation agents on booking procedures, phone etiquette, and strategic upselling tactics.<br></li><li>Act as the direct liaison for escalated guest inquiries, complex bookings, VIP reservations, and group rooming lists.<br></li><li>Maintain high standards of data entry accuracy across all reservations to ensure clean revenue tracking and reporting.<br><strong>2. Direct Revenue Strategy Execution</strong></li><li>Work directly with the <strong>Director of Revenue Management</strong> to implement daily rate changes, yield strategies, and stay controls (MinLOS, CTA/CTD) across the PMS, CRS, and OTAs.<br></li><li>Monitor daily inventory, room availability, and overbooking thresholds to optimize occupancy and prevent revenue spoilage.<br></li><li>Conduct regular rate parity checks across OTAs and metasearch channels, taking immediate action to address and resolve pricing discrepancies.<br></li><li>Manage group blocks, cut-off dates, deposit tracking, and billing details in close coordination with Sales and Revenue Management.<br></li></ul><strong>3. Channel &amp; System Administration</strong><ul><li>Ensure seamless, error-free connectivity between the PMS, Channel Manager, CRS, and third-party booking channels.<br></li><li>Audit daily reservations for proper market segmentation, origin coding, rate code mapping, and travel agency commission structures.<br></li><li>Assist the Director of Revenue Management in setting up new promotions, rate plans, and packages across all distribution platforms.<br></li></ul><strong>4. Reporting &amp; Communication</strong><ul><li>Compile daily pickup reports, pace updates, denial/cancellation logs, and call conversion stats for the Director of Revenue Management.<br></li><li>Active participation in weekly revenue strategy meetings, providing operational feedback on booking pace, market trends, and lead times.<br></li></ul> </div>

<p><strong>Why Join Us?</strong></p><p>At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning.</p><p>Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p><p>You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><strong>About Rosewood Doha:</strong></p><p>Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests.</p><p>Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><strong>Our Associate Experience:</strong></p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>A competitive salary and benefits package</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>A birthday day off (because your milestones matter!)</p><p>-<span>&nbsp; &nbsp;&nbsp;</span>Personalized development plans and continuous learning opportunities to support your career journey</p><p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.</p><p><strong>Your Role:</strong></p><ul><li>At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner.</li><li>Report to the Director of Sales on sales direction and performance delivery.</li><li>To be extremely well versed on the facilities and benefits of Rosewood Doha as they apply to individual market segments.</li><li>To tailor sales presentation based on a close understanding of customer preferences and corporate variables that influence the client priorities.</li><li>To be fully conversant with all business units within the hotel and be comfortable in presenting the core unique selling propositions for each unit.</li><li>To understand the nature of the competitive market, to research and compile intelligence on selected markets and accounts to understand the buying behavior of customers and the criteria for their hotel selection.</li><li>To share important account updates with members of the hotel team including other departments so that key personnel have important feedback on the current status of accounts.</li><li>To determine the key players in an account and to identify the role that each member plays in the purchasing process and to adopt an account strategy that maximizes the potential revenue conversion for Rosewood Doha.</li><li>To plan sales call activity to optimize revenue conversion based on key selling priorities determined and agreed with the Director of Sales.</li><li>To attend tradeshows, sales roadshows, sales training, and sales events in accordance with Rosewood Doha Sales and Marketing plan and based on the direction of the DOS/DOSM.</li><li>To support the event team if business requires by sending proposals, contracts or conducting site inspections</li><li>To work with DOS/DOSM on managing and leading other team members</li><li>To present weekly and monthly sales account reports to the Director of Sales that accurately reflects sales account management and the performance of designated accounts.</li><li>Present individual sales strategy to the DOS/DOSM as part of quarterly personal business plan.</li><li>To attend and participate in regular sales meetings to update colleagues and management on the current status of sales account activity.</li><li>To prepare presentations and reports for and attend key performance meetings i.e. Revenue meetings</li><li>To contribute to the yearly Sales and Marketing Plan by supplying relevant data on market conditions, changes in account dynamics, new business development and sales retention.</li><li>To act as a positive role model and ambassador of Rosewood Doha and Rosewood Hotels and Resorts in keeping with company standards and expectations.</li><li>To adhere to grooming standards as determined by Rosewood Doha Grooming Guidelines.</li><li>To capture timely and relevant customer data in appropriate Sales databases and to ensure data integrity is in accordance with Rosewood Doha data capture standards.</li><li>All other duties relevant to the successful management of key accounts.</li></ul>

<br> <p> <strong>Our Associate Experience:</strong> </p> <p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p> <p>- A competitive salary and benefits package</p> <p>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p> <p>- A birthday day off (because your milestones matter!)</p> <p>- Personalized development plans and continuous learning opportunities to support your career journey</p> <p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p> <p> <strong>Your Role:</strong> </p> <p> <strong>General Duties:</strong> </p> <ul> <li>Anticipate guests needs by being observant, respond promptly and acknowledge all guests at all times with an emphasis on personal service.</li> <li>Maintain positive guest relations at all times and resolve guest complaints, ensuring guest satisfaction is ensured by reporting any issues to the Leisure Supervisor and Director of Wellness.</li> <li>Follow Wellness/Fitness opening procedures, greeting guests upon arrival, and checking in guests where necessary inspecting the Wellness/Fitness area making sure it is fully stocked, clean and tidy regularly throughout the day.</li> <li>Stock and maintain cleanliness of the kids facilities.</li> <li>Ensure all documentation on fitness equipment checks, cleaning and Health &amp; Safety is completed in accordance with company policy.</li> <li>Maintain towel/linen, robe supplies and ensure the shower area is well stocked, clean, hygienic, and safe for guest use.</li> <li>Make sure there are sufficient guest supplies and amenities available for use such as water, fruits, towels, collecting deliveries and ordering is organized.</li> <li>Assist with other wellness job functions as assigned by the Director of Wellness or Leisure Supervisor.</li> <li>Ensure items lost and found are registered as lost property in accordance with company procedure.</li> <li>Follow closing procedures and ensure that all areas are left clean, tidy and fully stocked ready for guests use.</li> </ul> <p> <strong>Rosewood Explorers Duties:</strong> </p> <ul> <li>To provide a courteous, professional, efficient and flexible service at all times.</li> <li>To have a full working knowledge and ability to perform all duties and tasks listed in his/her job description. Please note that Job description can be reviewed and changed on a regular basis reflecting change in trends, guest expectations and operating philosophies.</li> <li>To maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li> <li>To ensure that standards are maintained at a superior level on a daily basis.</li> <li>To respond to guest inquiries on Rosewood Explorers activities and timing and other information regarding the facility and services of the hotel in general.</li> <li>To inspect pool area at the start, during and at the end of shift to ensure that the set-up of the department is in accordance with established standard.</li> <li>To ensure Rosewood Explorers environment is set up as per standard.</li> <li>To monitor and maintains cleanliness, sanitation and organization of assigned work areas.</li> <li>To check all games, play station games and manual items of the Rosewood Explorers at the start, end and if necessary during her/his shift.</li> <li>To perform opening and closing procedures according to the shift and ensuring proper inventory is filled in and signed.</li> <li>To check the condition of TV, Wii and equipment and reports any damage immediately to the supervisor.</li> <li>To anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times.</li> <li>To respect the privacy of the guest at all times.</li> <li>To attend briefings, as required.</li> <li>To maintain good relationships with colleagues and contributes to team spirit. Cooperates and coordinates with colleagues whenever necessary.</li> <li>To interact with other departments to provide additional or specialized guest services.</li> <li>To establish a rapport with guests, providing guest recognition and good customer relationships.</li> <li>To help update with supervisor the guest history in the system accordingly to information collected</li> <li>To understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health and Safety.</li> <li>To report for duty punctually wearing the correct uniform and name tag at all times.</li> <li>To maintain a high standard of personal appearance and hygiene at all times.</li> <li>To ensure weekly activities schedule is posted on time</li> <li>To create new activities for the kids, according to the time of the year, Christmas, Easter </li> <li>To maintain a high standard of personal appearance and hygiene at all times.</li> <li>To maintain high standards of the hotel when fulfilling his/her duties</li> <li>To maintain a calm, courteous and gracious attitude at all time</li> <li>To maintain a good rapport and working relationship with staff in all other departments.</li> <li>To be very familiar with the Wellness division/ Rosewood Explorers policies.</li> <li>To attend and contribute to all staff meetings, Departmental and Hotel training as scheduled and other related activities</li> <li>To undertake any reasonable tasks and secondary duties as assigned by the Spa supervisor/Ass. Manager</li> <li>To project at all times a positive and motivated attitude and exercise self control.</li> <li>To maintain good relationships with colleagues and contributes to team spirit. Cooperates and coordinates with colleagues whenever necessary.</li> <li>To interact with other departments to provide additional or specialized guest services.</li> <li>To carry out any other reasonable duties and responsibilities as assigned.</li> </ul>