Airline Ticketing Agent Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

General Information<br><br><strong>Ref #</strong> 260000A0<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Cargo &amp; Airport Operations<br><br><strong>Closing Date:</strong> 2026-10-05<br><br><strong>Description<br><br></strong><strong>About the Role<br><br></strong>To provide passengers transportation and logistic support while operating the heavy vehicles and other assigned vehicles within designated operational teams in order to deliver services in such matter to maintain high operational standards in line with Company polices, respective Customer Airline Standard Ground Handling Agreement and Service level agreements.<br><br>Operational<br><br><ul><li>Drives and operates Heavy and Light Passenger Transportation vehicle or any vehicle deemed appropriate by the management for Bus Operations and General Aviation activities in the airport premises in line with the Airport Driving SOPs and Health, Safety and Security guidelines.</li><li>Use available system solutions and application through assigned assets for passenger transportation services.</li><li>Carry out safe working practices in order to eliminate incidents, accidents and any service failures of product delivery.</li><li>Provides customer service information in a courteous professional manner. This includes: operating the automated stop announcement system, properly answering customers' questions and providing necessary information if available related to passenger journey.</li><li>Performs various physical and customer services duties to successfully complete assigned tasks, including but not limited to, boarding and de-boarding of passengers, assisting PRM employees with pregnant ladies, elderly passengers, wheel chair and disabled passengers, loading and unloading of passengers baggage from/ to the luggage compartment and properly operating all assigned vehicles and operating devices.</li><li>Responsible to profile all flights requiring PAX Transportation and plan accordingly to stay equipped with necessary resources well ahead of time.</li><li>Responsible to maintain Passenger Services-Drivers Manifest Report for shift and collect all the records accurately in report and/ or through Real Time device (tablet) related to assigned tasks (Flight No, Boarding Gate, Bay No, A/C Registration, Coach Position Time, Released-Departure /Arrival, Aircraft time, Time PAX Released, any specific zone allocation as per operational demand.</li><li>Ensures assigned vehicles are driven and maintained in a safe manner at all times as per the established Company processes and in line with the Airport Vehicle Operator Regulation Manual.</li><li>Ensures pre-checks of all vehicles are done and completed on the Drivers Manifest prior and after assigned tasks while on shift.</li><li>Report any observed defects and discrepancies while performing the task related to the vehicle condition such as but not limited to audio and video systems, vehicles exterior and interior cleanness level, passenger information labels within the cabin, communication devices discrepancies.</li><li>Submit written incident report on accidents involving driver or company vehicle ensuring that all incidents are reported to the supervisors on a timely manner.</li><li>Report immediately the issues challenges faced in the transportation process to the shift in charge, ensuring timely resolution maintaining transportation service on schedule.</li><li>Ensure assigned vehicles are fueled and washed as per the established scheduled.</li><li>Drives and operate vehicles for Airside Staff transportation, hand baggage vehicles and passenger coaches at airside premises as per the daily resource allocation plan ensuring that service standards are achieved.</li><li>Ensure vehicles and always in a clean, presentable and roadway condition in accordance with the company policies and standards.</li><li>Maintains working knowledge of and adherence to all HIA AVORM / QAS Driving SOPs operating policies, directives and procedures, bus routes and stops within vicinity of HIA &amp; DIA.</li><li>Maintains personal hygiene and grooming at all times during the shift as per the QAS Grooming Standard guidelines.</li><li>Maintains clear communication thru radio/telephone calls with the internal and external stakeholders and shift in charge to receive and/ or perform transportation tasks in various key locations of the airport.</li><li>Conducts self in an appropriate manner as representative of QAS, working in an effective and diverse work environment, using prudent judgement at all times, performing duties in a safe manner and assuring professional quality of services to all customers.</li><li>Perform other department duties related to his/her position as directed by the Head of the Department.<br><br></li></ul><strong>Additional Information</strong> <em>(limited to Fixed-term Contract only</em>)<br><br><ul><li>Contract Type: Fixed-term contract – 3 years</li><li>Job Type: Shift-based work. Working hours are 48 hours per week and paid overtime if required</li><li>Allowances: Transportation, Company Housing, Allowances, Uniform, Laundry, and Meal provisions.</li><li>Benefits: Annual leave and Flight benefits<br><br></li></ul><strong><strong>QAS Website Link: </strong></strong><strong><strong>https://www.qataraviation.com/page/home<br><br></strong></strong><strong>Be part of an extraordinary story<br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.<br><br>Join us as we dare to achieve what’s never been done before.<br><br>Qualification<br><br><strong>About You<br><br></strong><ul><li>An ideal candidate will have a minimum of High School Qualification and 1 year of job-related experience or Bachelor's degree with no prior job-related work experience</li><li>Must hold home country Heavy license</li><li>Able to obtain Qatari Heavy Vehicle License</li><li>Should be able to obtain a AVOP</li><li>A detailed knowledge of the safe traffic law</li><li>Ability to speak and write in English</li><li>Demonstrated ability and commitment to display professionalism in:</li><ul><li>Communication</li><li>Service excellence and customer oriented.</li><li>Time Management o Respect an courtesy</li><li>Ethical Behaviour and Personal Integrity</li></ul><li>Demonstrated achievement in identifying customer needs and providing highest standards of quality customer service.</li><li>Ability to work as a member of the team and contribute positively to a spirit of team cooperation<br></li></ul><strong>Disclaimer:</strong> <em><strong>This advertisement reflects a current recruitment requirement of Qatar Airways Group. Qatar Airways Group reserves the right, at any time, to amend, suspend, withdraw, or otherwise modify this recruitment process, including converting the vacancy into a talent pipeline for current or future hiring requirements. This advertisement does not constitute an offer of employment or a commitment to recruit.<br><br></strong></em><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.<br><br>So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=260000A0

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Tivoli Hotels & Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive — evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.<br><br>Founded in 1933, Tivoli’s long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.<br><br>The F&B Hostess is responsible for creating a welcoming first impression for guests by greeting them, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of restaurant operations. The role requires excellent customer service, communication, and organizational skills to deliver an exceptional dining experience.<br><br>Key Responsibilities<br><br>Welcome guests warmly and escort them to their tables. Manage reservations, waitlists, and table assignments. Answer phone calls and respond to guest inquiries professionally. Coordinate with servers and restaurant managers to optimize seating. Inform guests of menu specials, promotions, and estimated waiting times. Maintain the cleanliness and organization of the reception/hostess station. Handle guest complaints or special requests courteously and escalate when necessary. Monitor table turnover and seating availability. Ensure VIP guests and special occasions receive appropriate attention. Maintain a professional appearance and uphold company service standards.<br><br>Qualifications<br><br>High school diploma or equivalent. Previous experience in hospitality, restaurants, or customer service is preferred. Excellent communication and interpersonal skills. Professional grooming and presentation. Ability to work under pressure in a fast-paced environment. Basic computer and reservation system knowledge. Fluency in English; additional languages are an advantage.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>The responsibilities and essential job functions of the Hostess role include but are not limited to the following:</p><p>Provides a friendly and personalized welcome for guests</p><p>Offers attentive service and adapts to any constraints guests may have</p><p>Heeds any remarks made by guests and ensures follow-up</p><p>Establishes good relations with guests, offering advice and fostering customer loyalty</p><p>Prepares the welcome desk and seat allocation.</p><p>Takes the reservations and maintains reservation book</p><p>Welcomes guests and provides the best seats available</p><p>Cleans and tidies the restaurant and preparation after closing</p><p>Before every work shift, finds out about dish composition and any shortages</p><p>Organizes his/her work to suit business demands, events, and guest preferences</p><p>Ensures the equipment used remains in good condition.</p><p><strong>Desired Candidate Profile</strong></p><p>Good command of written and spoken English communication skills</p><p>Strong interpersonal and problem-solving abilities are essentials.</p><p>Having Hotel Restaurant experience is an advantage</p><p>Guest oriented, service minded and attention to quality</p><p>Detail oriented having good sales acumen</p><p>Dynamic and presentable at all times</p>

General Information<br><br><strong>Ref #</strong> MRO_AM_WCS<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Engineering<br><br><strong>Closing Date:</strong> 2026-10-31<br><br><strong>Description<br><br></strong><strong>About the role<br><br></strong>We are recruiting for Aircraft Mechanic - Calibration Lab (Workshop) to be based in Doha, Qatar.<br><br>We are seeking a highly motivated and experienced Calibration Technician to join our growing Calibration team. The successful candidate will be responsible for calibration of a wide range of instruments across all calibration disciplines. Previous experience of at least 3 years in an ISO 17025 accredited Calibration Laboratory is essential, and experience in Force measuring equipment and Load cell calibration is an advantage.<br><br><strong>Responsibilities Include, But Are Not Limited To<br><br></strong><ul><li>Responsible for the completion of assigned tasks to provide satisfactory service to customers.</li><li>To operate equipment or tooling relating to work area to meet time frame objectives for tasks.</li><li>Able to interpret information over a range of normal activities to maintain satisfactory continuous operation. Able to predominantly continue with assigned tasks without supervision, under normal conditions. To meet set productivity standards.</li><li>Perform other department duties related to his position as directed by the head of the department.</li><li>Accountable to comply with the company health and safety policy.</li><li>Ensure aircraft component rectifications are accomplished in a timely manner, to the defined QCAA/EASA</li><li>PART-145 requirements and in accordance with the desired quality standards</li><li>Responsible for the completion of any assigned tasks within frame work of procedures and set time frames.</li><li>Perform by example to motivate team.</li><li>All team personnel to be made aware of any health and safety issues.<br><br></li></ul><strong>Be part of an extraordinary story<br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.<br><br>Together, everything is possible<br><br>Qualification<br><br><strong>About You<br><br></strong>The successful candidate will have the following skills and qualifications:<br><br><strong>Qualifications And Experience<br><br></strong><ul><li>High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3 years of job-related experience OR </li><li>Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience</li><li>Degree or Equivalent Diploma/License in Aircraft Maintenance.</li><li>Basic ICAO type II license.</li><li>Trade related Certificates</li><li>At least one-year practical experience in the technical field within a similar work area.</li><li>Trade related reinforcement training.</li><li>Recognized aeronautical / technical training certificates.</li><li>Sufficient skills within work area or 1-year experience in similar workshop in a recognized airline. <br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.<br><br>So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br><br><strong>How To Apply<br><br></strong>If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=MRO_AM_WCS

General Information<br><br><strong>Ref #</strong> MRO_AM_W_EMS<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Engineering<br><br><strong>Closing Date:</strong> 2026-10-31<br><br><strong>Description<br><br></strong><strong>About the role:<br><br></strong>As an Aircraft Mechanic – EMS (Electromechanical) - Avionics Shop you will be responsible to perform all required work in accordance with approved technical data, QR standards and procedures; meeting the highest shop practices and safety to provide operational results as set by the unit. Responsible for the completion of any assigned tasks within frame work of procedures and set timeframes by performing effectively within an environment of time constrains and a high level of technical competency.<br><br><strong>Operational Accountabilities<br><br></strong><ul><li>Responsible for the completion of assigned tasks to provide satisfactory service to customers.</li><li>To operate equipment or tooling relating to work area to meet time frame objectives for tasks.</li><li>Able to interpret information over a range of normal activities to maintain satisfactory continuous operation. </li><li>Able to predominantly continue with assigned tasks without supervision, under normal conditions. To meet set productivity standards.</li><li>Perform other department duties related to his position as directed by the head of the department.</li><li>Accountable to comply with the company health and safety policy.</li><li>Ensure aircraft component rectifications are accomplished in a timely manner, to the defined QCAA/EASA</li><li>PART-145 requirements and in accordance with the desired quality standards.</li><li>Responsible for the completion of any assigned tasks within frame work of procedures and set time frames.</li><li>Perform by example to motivate team.</li><li>All team personnel to be made aware of any health and safety issues. <br><br></li></ul><strong>Be Part Of An Extraordinary Story<br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.<br><br>Join us as we dare to achieve what’s never been done before.<br><br>Qualification<br><br><strong>About You<br><br></strong>To be successful in the role, you must have the following qualification and skills:<br><br><ul><li>High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3 years of job-related experience. OR</li><li>Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience. </li><li>Degree or Equivalent Diploma/License in Aircraft Maintenance.</li><li>Basic ICAO type II license.</li><li>Trade related Certificates/OEM Component training.</li><li>Basic Knowledge of Soldering &amp; EWIS</li><li>At least one-year practical experience in the Electromechanical workshop components Like PDUs, Fans, External Lights, Linear &amp; Rotary Actuators, and IDG/Generators.</li><li>Trade related reinforcement training.</li><li>Recognized aeronautical / technical training certificates.</li><li>Sufficient skills within work area or 1-year experience in similar workshop in a recognized airline.<br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.<br><br>Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br><br><strong>How To Apply<br><br></strong>If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=MRO_AM_W_EMS

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Senior Project Manager</strong></span></span></p><br><p><span><span>At Mace, we are redefining the boundaries of ambition. We are seeking an experienced Senior Project Manager to lead the successful delivery of major aviation infrastructure, terminal, operational, and asset enhancement projects for a strategic client in the Middle East aviation sector.</span></span></p><br><p><span><span><strong>The project:</strong></span></span></p><br><p><span><span>The role will be responsible for overseeing projects through the full lifecycle, from planning and design through procurement, construction, commissioning, handover, and operational readiness. Working as part of Mace's integrated programme management team, the successful candidate will provide leadership, governance, stakeholder management, and technical oversight to ensure projects are delivered safely, on programme, within budget, and to the highest quality standards.</span></span></p><br><p><span><span><strong>What You'll Do</strong></span></span></p><br><p><span><span>·</span><span>Lead the end-to-end delivery of major capital projects and infrastructure programmes.</span></span></p><br><p><span><span>·</span><span>Act as the primary point of contact between the client, consultants, contractors, and key stakeholders.</span></span></p><br><p><span><span>·</span><span>Develop and manage project execution plans, delivery strategies, and governance frameworks.</span></span></p><br><p><span><span>·</span><span>Monitor project performance against agreed programme, budget, quality, and risk objectives.</span></span></p><br><p><span><span>·</span><span>Manage multidisciplinary consultant and contractor teams throughout the project lifecycle.</span></span></p><br><p><span><span>·</span><span>Lead stakeholder engagement, reporting, and decision-making processes.</span></span></p><br><p><span><span>·</span><span>Ensure effective interface management across multiple workstreams and project packages.</span></span></p><br><p><span><span>·</span><span>Drive risk identification, mitigation, and issue resolution.</span></span></p><br><p><span><span>·</span><span>Oversee contract administration, change management, variation control, and commercial management activities.</span></span></p><br><p><span><span>·</span><span>Ensure all work comply with health, safety, environmental, and quality requirements.</span></span></p><br><p><span><span>·</span><span>Support procurement, tender evaluations, and contractor appointment processes.</span></span></p><br><p><span><span>·</span><span>Lead project reporting and provide regular updates to senior client stakeholders and Mace leadership.</span></span></p><br><ul><li><span><span>Promote continuous improvement, innovation, and best practice across the programme.</span></span></li></ul><p><span><span><strong>You'll Need To Have</strong></span></span></p><br><p><span><span>·</span><span>Degree qualification in Engineering, Architecture, Construction Management, Project Management, or a related discipline.</span></span></p><br><p><span><span>·</span><span>Professional membership or accreditation such as PMP, MRICS, MCIOB, CEng, or equivalent.</span></span></p><br><p><span><span>·</span><span>Extensive experience delivering large-scale infrastructure, transportation, aviation, or complex building projects.</span></span></p><br><p><span><span>·</span><span>Proven experience in a Senior Project Manager or equivalent client-side leadership role.</span></span></p><br><p><span><span>·</span><span>Strong understanding of project management methodologies, programme controls, commercial management, and risk management.</span></span></p><br><p><span><span>·</span><span>Experience managing consultants, contractors, and multidisciplinary project teams.</span></span></p><br><p><span><span>·</span><span>Excellent stakeholder management and communication skills.</span></span></p><br><p><span><span>·</span><span>Strong understanding of project governance and reporting processes.</span></span></p><br><p><span><span>·</span><span>Experience delivering projects within live operational environments is highly desirable.</span></span></p><br><p><span><span><strong>You'll Also Have</strong></span></span></p><br><p><span><span>·</span><span>Previous aviation or airport project experience.</span></span></p><br><p><span><span>·</span><span>Experience working within major capital development programmes.</span></span></p><br><p><span><span>·</span><span>Knowledge of operational readiness, commissioning, and handover processes.</span></span></p><br><p><span><span>·</span><span>Experience within international consultancy, PMC, or programme management environments.</span></span></p><br><p><span><span>·</span><span>Experience managing multiple concurrent projects and diverse stakeholder groups.</span></span></p><br><p><span><span><strong>Success Measures</strong></span></span></p><br><p><span><span>·</span><span>Safe delivery of projects with a strong safety-first culture.</span></span></p><br><p><span><span>·</span><span>Achievement of programme milestones and budget objectives.</span></span></p><br><p><span><span>·</span><span>Effective stakeholder engagement and client satisfaction.</span></span></p><br><p><span><span>·</span><span>Successful completion, commissioning, and handover of projects.</span></span></p><br><p><span><span>·</span><span>Delivery of projects aligned with client strategic objectives and operational requirements.</span></span></p><br><p><span><span><strong>Our values</strong></span></span></p><br><p><span><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></span></p><br><p><span><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></span></p><br><p><span><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></span></p><br><p><span><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></span></p><br><p><span><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></span></p><br><p><span><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></span></p><br><p><span><span>#LI-On-site</span></span></p><br><p><span><span>#LI-WM1</span></span></p><br><p><span><span>Please remember the </span></span><span><span>Employee Referral Scheme</span></span><span><span> and if there are any talented people you can recommend, just click the button and use the ‘Refer a friend’ feature found within the relevant job.</span></span></p><br><p><span><span>https://myhr.service-now.com/consult?id=kb_article&amp;sysparm_article=KB0012169&amp;table=kb_knowledge&amp;searchT</span></span></p> </div>

Business Development Executive (BDE) – Qatar Market<br>About Sky Book Global™<br>Sky Book Global™ is a Travel BPO company with expertise in providing innovative Travel Outsourcing & Travel Consulting Services. Our services include Travel Accounting Services, Travel Call Center, Travel Audit, Travel Operations, Customer Support for Travel Companies, Digital Marketing for Travel, and Web Development. We provide top-notch outsourcing solutions to travel and tourism companies, helping them reduce operational costs and enhance productivity. We are headquartered in Kozhikode, India.<br>Key Responsibilities<br>Identifying and Acquiring Business Opportunities: Focus on exploring and developing business opportunities in the Qatar market, including lead generation, prospecting, and implementing customized sales strategies aligned with regional business requirements. Understanding Company Services: Maintain comprehensive knowledge of all Sky Book Global™ service offerings and effectively communicate their value proposition to prospective clients in Qatar. High-Volume Client Outreach: Conduct a high volume of outbound calls, email campaigns, Linked In outreach, and follow-ups with potential clients in Qatar while maintaining exceptional service standards. Sales Facilitation: Promote and sell the company's outsourcing and consulting services by understanding client requirements and delivering solutions tailored to the Qatar travel industry. Client Relationship Management: Build and maintain long-term relationships with travel agencies, tour operators, airlines, and other travel-related businesses in Qatar, ensuring high levels of client satisfaction and retention. Complaint Resolution: Address client concerns promptly and professionally, ensuring issues are resolved in accordance with company policies and service standards. Lead Management and CRM: Maintain accurate records of leads, client interactions, follow-ups, and sales activities using the company's CRM system to ensure effective pipeline management. Contract Management: Understand client requirements, assist in preparing service proposals and contracts, and coordinate with internal teams to ensure successful execution. Online Sales Support: Respond promptly to online inquiries, sales calls, and business opportunities received through digital channels, ensuring timely client engagement. Sales Growth: Utilize strong negotiation and sales skills to upsell and cross-sell Sky Book Global™ services, maximizing revenue opportunities within the Qatar market. Market Research and Strategy Development: Monitor market trends, competitor activities, and emerging opportunities in Qatar while collaborating with internal teams to develop effective market penetration strategies.<br>Qualifications<br>Bachelor's degree in Business Administration, Marketing, Sales, or a related field. Excellent written and verbal communication skills in English. Arabic language proficiency will be an added advantage. Experience in the Travel, Tourism, BPO, Outsourcing, Aviation, or similar service industry is preferred. Proven experience in business development, sales, or client acquisition, preferably in the Travel, BPO, Aviation, or Outsourcing industry. Strong understanding of the Qatar business environment and the travel industry is preferred. Excellent interpersonal, negotiation, and relationship-building skills. Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment. Strong organizational skills with attention to detail. Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, Zoho CRM, Hub Spot). Self-motivated, target-driven, and capable of working independently as well as collaboratively within a team. Experience in the travel industry, aviation sector, or GCC market will be an added advantage.<br>Preferred Candidate Profile<br>Experience in B2B sales or international business development. Familiarity with the Qatar and GCC travel industry. Ability to work according to Qatar business hours when required. Strong presentation and consultative selling skills. Willingness to build long-term business relationships with travel agencies, tour operators, airlines, and corporate travel companies across Qatar.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Head Waitress is responsible to oversee the front-of-house operations, ensuring exceptional customer service, coordinating seating arrangements, and supervising waitstaff to maintain a smooth and enjoyable dining experience for guests. They also handle customer inquiries and complaints, manage reservations, and collaborate with kitchen staff to ensure efficient service delivery. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Oversee the performance of waitstaff, assigning duties, and ensuring that service standards are upheld.</p><br> <p>Provide exceptional customer service by greeting guests, assisting with seating arrangements, and addressing any inquiries or concerns promptly and professionally.</p><br> <p>Train new staff members on service procedures, menu knowledge, and customer interaction to maintain high standards of service.</p><br> <p>Create and manage work schedules for waitstaff, ensuring adequate coverage during peak hours and special events.</p><br> <p>Coordinate with kitchen and bar staff to ensure accurate and timely delivery of food and drinks to customers.</p><br> <p>Address customer complaints or issues with tact and diplomacy, striving to resolve them to the satisfaction of the guest.</p><br> <p>Ensure that dining areas, including tables, chairs, and floors, are clean and presentable at all times.</p><br> <p>Encourage upselling of menu items and promote special offers or promotions to increase revenue.</p><br> <p>Oversee cash handling procedures, including handling payments, providing change, and reconciling cash registers at the end of shifts.</p><br> <p>Complete administrative tasks such as preparing reports, managing reservations, and updating seating charts to support efficient restaurant operations.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Thorough understanding of the restaurant's menu offerings, including ingredients, preparation methods, and special dietary considerations, to assist customers with menu choices and address inquiries.</p><br> <p>Excellent interpersonal and communication skills to provide exceptional customer service, handle customer inquiries and complaints effectively, and ensure a positive dining experience for guests.</p><br> <p>Strong leadership and supervisory skills to oversee and motivate waitstaff, delegate tasks effectively, and maintain a cohesive team environment.</p><br> <p>Exceptional organizational skills to manage reservations, coordinate seating arrangements, and maintain efficient service flow during busy periods.</p><br> <p>Quick thinking and problem-solving abilities to address issues or challenges that arise during service, such as resolving customer complaints or managing unexpected delays.</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Adminstrative Services L1<br>Food Safety and Sanitation L1<br>Guest Relations L1<br>Leadership<br>Product and Service Knowledge L1<br>Quality<br>Quality and Safety L1<br>Resilience<br><br><br><u><b>Education</b></u> <br>High School Diploma in Food and Beverage related course<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Receptionist and build your career with us.</p><br><br>Job Description<br><br><ol><li>Register and process check in for all arrivals.</li><li>Handle guest check outs efficiently and professionally.</li><li>Update guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check and convey message, mail and package to Guests.</li><li>Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Handle safe deposit boxes in a accordance with policies and procedurres.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Ensures that all guests are greeted on arrival &amp; departure of the hotel.</li><li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the daily</li><li>.Check Hotel situation, occupancy, functions, groups, VIPs</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations</li><li>Prepare for daily arrivals in terms of room allocations, amenities and special requests of the guests.</li><li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.</li><li>Review and update Logbook</li><li>Check equipments</li><li>Be Smart, well groomed and maintain a friendly and cheerful disposition all the times</li><li>Oversee the day to day operations</li><li>Report regularly on happening to Asst. FO/FOM</li><li>Fire Procedure</li><li>First Aid Procedures</li><li>Handle guest complaints and report to manager</li></ol><br>Qualifications<br><br><p>UniversityDegree in Hotel Management, minimum 1 year in a similar role star Hotel.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: 2 years<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Tivoli Hotels & Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive — evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.<br><br>Founded in 1933, Tivoli’s long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.<br><br>The F&B Hostess is responsible for creating a welcoming first impression for guests by greeting them, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of restaurant operations. The role requires excellent customer service, communication, and organizational skills to deliver an exceptional dining experience.<br><br>Key Responsibilities<br><br>Welcome guests warmly and escort them to their tables. Manage reservations, waitlists, and table assignments. Answer phone calls and respond to guest inquiries professionally. Coordinate with servers and restaurant managers to optimize seating. Inform guests of menu specials, promotions, and estimated waiting times. Maintain the cleanliness and organization of the reception/hostess station. Handle guest complaints or special requests courteously and escalate when necessary. Monitor table turnover and seating availability. Ensure VIP guests and special occasions receive appropriate attention. Maintain a professional appearance and uphold company service standards.<br><br>Qualifications<br><br>High school diploma or equivalent. Previous experience in hospitality, restaurants, or customer service is preferred. Excellent communication and interpersonal skills. Professional grooming and presentation. Ability to work under pressure in a fast-paced environment. Basic computer and reservation system knowledge. Fluency in English; additional languages are an advantage.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Tivoli Hotels & Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive — evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.<br><br>Founded in 1933, Tivoli’s long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.<br><br>The F&B Hostess is responsible for creating a welcoming first impression for guests by greeting them, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of restaurant operations. The role requires excellent customer service, communication, and organizational skills to deliver an exceptional dining experience.<br><br>Key Responsibilities<br><br>Welcome guests warmly and escort them to their tables. Manage reservations, waitlists, and table assignments. Answer phone calls and respond to guest inquiries professionally. Coordinate with servers and restaurant managers to optimize seating. Inform guests of menu specials, promotions, and estimated waiting times. Maintain the cleanliness and organization of the reception/hostess station. Handle guest complaints or special requests courteously and escalate when necessary. Monitor table turnover and seating availability. Ensure VIP guests and special occasions receive appropriate attention. Maintain a professional appearance and uphold company service standards.<br><br>Qualifications<br><br>High school diploma or equivalent. Previous experience in hospitality, restaurants, or customer service is preferred. Excellent communication and interpersonal skills. Professional grooming and presentation. Ability to work under pressure in a fast-paced environment. Basic computer and reservation system knowledge. Fluency in English; additional languages are an advantage.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Tivoli Hotels & Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive — evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.<br><br>Founded in 1933, Tivoli’s long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.<br><br>The F&B Hostess is responsible for creating a welcoming first impression for guests by greeting them, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of restaurant operations. The role requires excellent customer service, communication, and organizational skills to deliver an exceptional dining experience.<br><br>Key Responsibilities<br><br>Welcome guests warmly and escort them to their tables. Manage reservations, waitlists, and table assignments. Answer phone calls and respond to guest inquiries professionally. Coordinate with servers and restaurant managers to optimize seating. Inform guests of menu specials, promotions, and estimated waiting times. Maintain the cleanliness and organization of the reception/hostess station. Handle guest complaints or special requests courteously and escalate when necessary. Monitor table turnover and seating availability. Ensure VIP guests and special occasions receive appropriate attention. Maintain a professional appearance and uphold company service standards.<br><br>Qualifications<br><br>High school diploma or equivalent. Previous experience in hospitality, restaurants, or customer service is preferred. Excellent communication and interpersonal skills. Professional grooming and presentation. Ability to work under pressure in a fast-paced environment. Basic computer and reservation system knowledge. Fluency in English; additional languages are an advantage.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!