Airline Ticketing Agent Jobs
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Role Description This is a full-time, on-site Hostess role based in Riyadh. The Hostess will welcome guests, manage seating arrangements, and maintain an organized waiting list to ensure a smooth flow of service. Daily responsibilities include handling reservations, answering phone inquiries, and providing clear information about the venue and services. The role also involves coordinating with the service team, addressing guest needs promptly, and supporting a welcoming, professional atmosphere at all times. Qualifications Strong interpersonal skills and the ability to build positive rapport with guests and team members. Proficiency in handling reservations and maintaining accurate guest records. Effective communication skills and professional phone etiquette. Proven customer service skills, with a focus on hospitality and guest satisfaction. Ability to work on-site in Riyadh, including evenings, weekends, and holidays as needed. Organizational skills and attention to detail in a fast-paced environment. Previous experience in hospitality or front-of-house roles is an advantage. Fluency in English is required; knowledge of Arabic is a plus.
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<span><span><b><span><span>The Forward Maintenance
Manager holds the relevant maintenance authority for their areas of
responsibility. They are responsible to
the Senior Maintenance Manager for all aspects of the products and/or services
they deliver and for adherence to the maintenance programme. They are
responsible for the leadership, management and co-ordination of all areas and
people under their control. The Maintenance Manager is responsible for ensuring
compliance with all regulatory requirements.</span></span></b></span><br><span><b><span><span>Areas of Responsibility:</span></span></b></span><br></span><ul><li><span><span><b><span><span>Performance indicators</span></span></b><span><span> – Ensure the effective leadership of Part 145
activities by setting delivery targets, monitoring progress and developing
performance improvement programmes. Responsible for: management reviews; the
assessment of escalated issues for impact on Continuing Airworthiness and
generating effective resolution, or sponsoring escalation to senior management,
as appropriate.</span></span></span></span></li><li><span><span><b><span><span>Completion of activities</span></span></b><span><span> – Ensure all Part 145 activities are appropriately
documented and the appropriate airworthiness records are maintained on relevant
systems (IT / paper based). Ensure all Part 145 activities are performed by
suitably qualified, experienced and authorised personnel. Lead the integration
of Part 145 activity within the business and in particular the engagement of
key stakeholders at all stages of the process.</span></span></span></span></li><li><span><span><b><span><span>Procedure/standards</span></span></b><span><span> – Lead Part 145’s</span></span><span><span>compliance
with the Part 145 Exposition, its associated procedures and standards, and any
other company procedures and standards, as applicable. Drive and implement
change as required, whilst ensuring compliance.</span></span></span></span></li><li><span><span><b><span><span>Safety Management System</span></span></b><span><span> – Lead the application of Human Factors, Error
Management, Risk Management and Safety Assurance within Part 145, together with
the proactive analysis, mitigation and management of Hazards.</span></span></span></span></li><li><span><span><b><span><span>Management System Assurance</span></span></b><span><span> – Ensure all</span></span><span><span>Part 145
activities are compliant with the AM&S Governance and Assurance framework.
Ensure Process Confirmations and independent assurance audits are supported by
Part 145 personnel. Manage audit findings in a timely and appropriate manner
and provide information into the relevant reviews. Generate, deliver and
implement effective improvements to overcome any non-compliance and monitor
effectiveness.</span></span></span></span></li><li><span><span><b><span><span><span><span>Statutory / Regulatory & Legislative requirements</span></span></span></span></b><span><span><span><span> – Able to demonstrate a detailed understanding and
application of the relevant Continuing Airworthiness Regulatory framework, and
ensure any Regulatory-driven changes are implemented. Lead</span></span><span><span>Part 145’s compliance with all other requirements,
e.g. ITAR, EaPW, ISO, etc.</span></span></span></span></span></span></li><li><span><span><b><span><span><span><span>Contractual Requirements</span></span></span></span></b><span><span><span><span> – Lead compliance with all applicable contractual
requirements, e.g. through support to contract reviews, and ensure
communication and implementation of any changes into Part 145 activities, as
appropriate.</span></span></span></span></span></span></li></ul><b><span><span>Core Activity </span></span></b><br><ul><li><span><span><span>Ensuring that all tasked maintenance has
been properly carried out in accordance with the Statement of Work, using the
AMC documentation set as defined within the current Maintenance Organisation
Exposition using the latest approved technical information</span></span></span></li><li><span><span><span>Responsible for schedule
adherence to the Maintenance plan and</span></span><span><span>short to medium term Progress reporting against delivery targets to the Maintenance
Manager. Apply analytical skills to the tactical
evaluation and resolution of operational problems</span></span></span></li><li><span><span><span>Discharging the governance across the
organisation that is required to ensure compliance with the Maintenance Organisation’s Exposition and associated AMC’s. Assess
and report on any non-compliances and the impact to the wider programme to Maintenance
Manager</span></span></span></li><li><span><span><span>Manage shift and resource
plans to ensure agreed delivery targets can be accomplished within the
requirements of the regulatory framework by ensuring staff are sufficiently
competent and approved for the maintenance tasks allocated to them within the
shift plan</span></span></span></li><li><span><span><span>Provides leadership to Team Leaders through
formal assessment processes, demonstrating sound and comprehensive
communication and people management skills. Ensure that the team members’ task
authorisations for working on an aircraft or components in accordance with AMC
requirements are </span></span></span><span><span>current. Ensure that
currency and recency records are maintained, capturing experience and all
technical training of maintenance personnel</span></span></li><li><span><span><span>Understanding the impact the
team can have on the Service Safety Hazard</span></span></span></li><li><span><span><span>Ensure that the organisation
appropriately maintains its facilities, including Hanger, Workshop, Office and
Storage areas</span></span></span></li><li><span><span><span>Ensure that the Maintenance
Manager is informed of any condition of an aircraft
or aircraft component which could create a flight safety hazard</span></span></span></li><li><span><span><span>Notification to the Safety and Compliance
Manager of any changes required to the Exposition</span></span></span></li></ul><span><b><span><span>Key Accountabilities</span></span></b></span><br><ul><li><span><span><b><span><span>Performance
indicators</span></span></b><span><span> – Ensure the effective management of regulatory activities by
setting delivery targets, monitoring progress and developing performance
improvement programmes. Prioritises activities within/across teams to maximise
efficiency. Responsible for the assessment of escalated issues for any impact
on continuing airworthiness and generating effective resolution, or sponsoring
escalation to management, as appropriate</span></span></span></span></li><li><span><span><b><span><span>Completion
of activities </span></span></b><span><span>– </span></span></span><span><span>Ensure
all Part 145 activities are appropriately documented and airworthiness records
are maintained on relevant systems (IT / paper based). Ensure suitably
qualified, experienced and authorised personnel perform all Part 145
activities. Ensure the integration of Part 145 activity
within the business, including the engagement of key stakeholders at all stages
of the process. Provide support and guidance to the team</span></span></span></li><li><span><span><b><span><span>Procedure/standards</span></span></b><span><span> – Comply with
the regulatory framework, its associated procedures and standards and any other
company procedures and standards, as applicable. Identify and propose changes</span></span></span></span></li><li><span><span><b><span><span>Safety
Management System</span></span></b><span><span> – </span></span></span><span><span>Promote
the application of Human Factors, Error Management, Risk Management and Safety
Assurance within the Part 145 team(s), together with the proactive analysis,
mitigation and management of Hazards</span></span><span><span><span> Management
System Assurance – Ensure maintenance activities are compliant with the QAF
governance and assurance framework, including supporting process confirmations
and independent assurance audits. Support the response to audit findings in a
timely and appropriate manner and provide information to support the relevant
reviews. Support the implementation of identified improvements to overcome any
non-compliance and monitor effectiveness</span></span></span></span></li><li><span><span><b><span><span>Statutory/Regulatory
& Legislative requirements</span></span></b><span><span> – Able to demonstrate an appropriate level of
understanding and application of the relevant continuing airworthiness
regulatory framework. Support the implementation of any regulatory driven
changes into the maintenance activities. Ensure compliance with all other
requirements, e.g. ITAR, EaPW, ISO</span></span></span></span></li><li><span><b><span><span>Contractual
Requirements </span></span></b><span><span>– Comply with all
applicable contractual requirements</span></span></span></li></ul><span><b><span><span><span><span>Major Areas of Responsibility Specific to Capability:</span></span></span></span></b></span><br><br><ul><li><span><span>May hold a Letter of Delegation from the Head of
Aircraft Maintenance detailing accountabilities and responsibilities for the
delivery of the Maintenance Service in accordance with the Maintenance
Organisations Exposition, the associated procedures and the platforms approved
data set.</span></span></li><li><span><span>Ensure that all tasked maintenance has been
properly carried out in accordance with the Statement of Work, using the AMC
documentation set as defined within the current Maintenance Organisation
Exposition using the latest approved technical information.</span></span></li><li><span><span>Will hold accountability for the service
delivery to the Head of Aircraft Maintenance in accordance with the Maintenance
Plan. Responsible for schedule adherence, to the Maintenance plan. Progress
reporting against delivery targets to the Head of Aircraft Maintenance.</span></span></li><li><span><span>Accountable for discharging the governance
across the organisation that is required to ensure compliance with the
Maintenance Organisations Exposition and associated AMC’s.</span><span>Assess and report on any non-compliances and
the impact to the wider programme to the Head of Aircraft Maintenance.</span></span></li><li><span><span>Accountable for the shift and resource plans to
ensure agreed delivery targets can be accomplished within the requirements of
the regulatory framework by ensuring staff are sufficiently competent and
approved for the maintenance tasks allocated to them within the shift plan.</span></span></li><li><span><span>Provides leadership and direction to team
members, including Executives, through a formal assessment processes,
demonstrating sound and comprehensive communication and people management
skills. Grant task authorisations for working on an aircraft or components in
accordance with AMC requirements.</span><span>Accountable to ensure that currency and recency records are maintained,
capturing experience and all technical training of maintenance personnel.</span></span></li><li><span><span>Managing the impact of the maintenance activity
on the Service Safety Hazard.</span></span></li><li><span><span>Accountable for the provision of appropriate
facilities, including Hanger, Workshop, Office and Storage areas.</span></span></li><li><span><span>Responsible for ensuring that the Head of
Aircraft Maintenance is informed of any condition of an aircraft or aircraft
component which could create a flight safety hazard.</span></span></li><li><span><span>Responsible for notifying the Part 145
Regulatory Approval Manager of any changes required to the Exposition.</span></span></li><li><span><span>Responsible for carrying out Certifying and
Support staff interviews to ensure staff are competent to hold authorities and
if content signing off their applications.</span></span><br></li></ul><span><b><span><span><span><span>Functional Competence & Capability:</span></span></span></span></b></span><br><br><ul><li><span><span><span><span><span><span><span><span></span></span></span></span></span></span></span></span></li></ul> </div>
The<br><br>Training Cell Team Leader reports to the Forward Maintenance Manager and is Responsible for designing and updating the<br><br>toolsets that both identify training requirements and record completed<br><br>training.<br><br>The requirement<br><br>of this role is to liaise and support maintenance personnel and managers at all<br><br>levels to navigate and succeed in utilising all available media and training<br><br>routes to be able to demonstrate compliance and competency. This role will lead<br><br>the training cell providing confidence to the Part 145 manager that his<br><br>personnel are competent and current to carry out maintenance tasks.<br><br>There is also a requirement to assist the training department in the<br><br>event of holidays carrying out human factors and other regulation courses.<br><br>Core Activity<br><br>Updating training materials to reflect changes to systems, developments and upgrades and to meet developing or changing requirements as directed by the Maintenance Training Team Lead In conjunction with the Lead Trainer ensure that training materials conform to the appropriate configuration and standards Establishing and maintaining training schedules and delivery programmes to meet the needs and requirements as directed by the Maintenance Training Team Lead Supporting the development of training material via the Maintenance Training Lead for bespoke or new training requirements, either by outsourcing or producing training courses Delivery of Induction Training (As required) to all employees in accordance with the Induction Plan. Other deliverables would include Continuation training, Manual Handling and Working at Height Delivery of SHE briefings in conjunction with the on-site SHE co-ordinator Completion of Training records to ensure Competency and Currency of Maintenance Personnel to provide evidence to the compliant authority Liaising with outside agencies to arrange training and refresher training Canvassing feedback reports from course attendees, review trends and respond accordingly Delivery of IMS Training (As required)<br><br>Key Accountabilities<br><br>Performance indicators – Deliver and record training to undertake appropriate assessments to ensure that each employee develops the skills and is able to demonstrate the ability to perform the activities and tasks required in the domain of maintenance Procedure/standards – Ensure compliance with the Regulatory Framework its associated procedures and standards, and any other Company procedures and standards, as applicable. At this level would be expected to agree and implement change as required Safety Management System – Understanding of the application of human factors, error management, risk management and safety assurance Continuing Airworthiness Assurance (Quality) – Management and application of the CAA system within Airworthiness Records, including supporting audits, responding to findings in a timely manner and providing relevant information into the appropriate reviews Statutory/Regulatory & Legislative requirements – Able to demonstrate a detailed understanding and application of the Continuing Airworthiness Regulatory framework, e.g. EASA and ensure any changes are implemented; Ensure compliance with all other requirements, e.g. ITAR/EaPWContractual Requirements – Ensure compliance with all applicable contractual requirements; Support contract reviews and ensure communication of any changes into Airworthiness Records activities, as appropriate<br><br>Requirements<br><br>Qualifications/Functional<br><br>Knowledge<br><br>Requires general Typhoon aircraft knowledge/competency within own technical/subject area and knowledge of other trade areas. Awareness of how the team integrates with others in order to achieve the overall objectives of the area and demonstrates an understanding of the requirement for continuous improvement and its application Typhoon Trade ‘Q’ Course Engineering- HNC or equivalent experience. Leadership- Foundation. Human Factors E&PW Awareness ITAR Awareness Fire Training UK Driving licence
<strong>Organization- Grand Hyatt Doha<br><br></strong><strong>Summary<br><br></strong>Welcome guests, manage spa appointments and reservations, handle inquiries and payments, and support daily spa operations while delivering exceptional customer service.<br><br><strong>Qualifications<br><br></strong><ul><li> High school diploma or equivalent. </li><li> Previous experience in hospitality, spa, or front office roles preferred. </li><li> Strong customer service and communication skills. </li><li> Proficiency in reservation and POS systems. </li><li> Ability to multitask in a fast-paced environment. </li><li> Good English skills; additional languages are an advantage.</li></ul>
<p>We are seeking a detail-oriented Civil Drafting Technician/Designer to support the planning, design, and delivery of airport infrastructure projects. The role involves the preparation, coordination, and management of civil engineering drawings and design documentation for a wide range of airside and landside airport developments, including runways, taxiways, aprons, roads, utility corridors, drainage systems, grading works, and associated infrastructure. The Civil Drafting Support will work closely with civil engineers, airport planners, airfield specialists, utility engineers, and multidisciplinary design teams to produce high-quality engineering drawings and models throughout all project phases, from concept development to detailed design and construction support. The individual will be responsible for ensuring that drawings are accurate, coordinated, compliant with project standards, and aligned with applicable aviation regulations, engineering standards, and client requirements.The role requires proficiency in CAD and BIM platforms, strong attention to detail, and the ability to manage drawing production in a complex, multidisciplinary airport environment. The candidate will contribute to the successful delivery of airport expansion, modernization, rehabilitation, and greenfield development projects by supporting efficient design coordination, documentation control, and project execution.</p><p>Your role</p><ul><li>Prepare and maintain civil engineering drawings and design documentation for airport infrastructure projects, including runways, taxiways, aprons, airside service roads, landside road networks, utility corridors, drainage systems, and associated facilities.</li><li>Produce drawings in accordance with project requirements, company standards, and applicable industry practices.</li><li>Support the development of airfield layout drawings, geometric plans, marking layouts, grading plans, and airside infrastructure drawings.</li><li>Assist engineers in accurately translating design concepts into detailed technical drawings while ensuring compliance with applicable aviation and airport design standards.</li><li>Develop grading plans, contour drawings, earthworks layouts, stormwater drainage plans, profiles, cross-sections, and associated civil engineering documentation.</li><li>Ensure consistency between grading, drainage, and pavement design requirements while maintaining accurate drawing coordination.</li><li>Prepare detailed drawings for underground and above-ground utility networks, including water supply, sewerage, stormwater, electrical duct banks, communications corridors, and fuel infrastructure.</li><li>Coordinate utility layouts with other disciplines to avoid clashes and maintain constructability.</li><li>Support the preparation of civil drawings related to airfield and landside pavements, including pavement layouts, section details, construction details, pavement rehabilitation plans, and associated infrastructure works.</li><li>Incorporate engineering input into accurate and constructible design documentation.</li><li>Develop, update, and maintain CAD drawings and BIM models in accordance with project execution plans and digital delivery standards.</li><li>Support model coordination activities and ensure alignment between design models and drawing deliverables throughout the project lifecycle.</li><li>Work closely with civil engineers, airport planners, airfield specialists, structural, mechanical, electrical, ICT, and utility teams to coordinate design interfaces and ensure consistency across all project documentation.</li><li>Resolve drawing conflicts and support integrated project delivery.</li><li>Conduct drawing reviews and self-checks to ensure accuracy, completeness, consistency, and compliance with project standards.</li><li>Implement quality control procedures to minimize drafting errors and maintain high-quality deliverables.</li><li>Manage drawing updates and revisions throughout project development.</li><li>Maintain document control procedures, drawing registers, and revision histories to ensure that project teams are working with the latest approved documentation.</li><li>Support the preparation of construction drawings, as-built records, and project documentation packages.</li><li>Respond to drafting-related queries during project execution and assist engineers in resolving design and documentation issues arising during construction.</li><li>Incorporate survey data, GIS information, utility records, and existing airport infrastructure information into project drawings and models.</li><li>Ensure that design documentation accurately reflects site conditions and project constraints.</li><li>Contribute to the continuous improvement of drafting practices, CAD standards, BIM workflows, and digital delivery processes.</li><li>Support the adoption of innovative tools and technologies to enhance efficiency, consistency, and quality in airport project delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>About you</h3><ul><li>Bachelor s degree in civil engineering.</li><li>ITI / Diploma in Drafting trade or Civil Engineering.</li><li>5+ years of experience in drafting relevant deliverable.</li><li>Experience in airport projects.</li><li>Strong hands-on experience with Autodesk AutoCAD and Civil 3D.</li><li>Good understanding of OpenRoads Designer, Infraworks, ArcGIS, QGIS is a plus.</li><li>Experience working with survey data formats, point clouds, LiDAR datasets, and GIS databases.</li><li>Familiarity with ICAO airport infrastructure requirements.</li><li>Utility coordination and underground services.</li><li>BIM workflows and data management.</li><li>Experience working on UK / Middle East / International aviation projects is preferred.</li><li>Ability to work independently and as part of a collaborative BIM team.</li><li>Knowledge of ACC / ProjectWise, Navisworks, and clash detection workflows.</li><li>Exposure to scripting or automation (Dynamo, Lisp, etc.) is a plus.</li></ul>
Company Description Central Inn Souq Waqif Hotel is a hospitality property located in the vibrant Souq Waqif area of Doha, Qatar, offering guests convenient access to local culture, dining, and shopping. The hotel focuses on delivering comfortable accommodations and attentive service to leisure and business travelers. Team members work in a guest-centric environment that values professionalism, respect, and collaboration. Joining Central Inn Souq Waqif Hotel provides the opportunity to develop a career in hospitality within a dynamic and culturally rich setting.<br>Role Description The Host/Hostess role is a full-time, on-site position based at Central Inn Souq Waqif Hotel in Doha, Qatar. The Host/Hostess will warmly welcome guests, manage seating in the dining area, and ensure a smooth flow of service from arrival to departure. Daily tasks include greeting and escorting guests to tables, handling reservations and walk-in inquiries, answering telephone calls with professional phone etiquette, and providing accurate information about menus, promotions, and hotel services. The role involves coordinating with the service team to optimize table turnover, maintaining a clean and organized hostess station, and addressing guest requests or concerns promptly and courteously. The Host/Hostess is expected to maintain a polished appearance, follow hotel standards and safety guidelines, and contribute to a positive, inclusive team environment.<br>Qualifications<br> Candidates should possess strong Interpersonal Skills and Customer Service abilities to interact respectfully and effectively with diverse guests and colleagues. Candidates should possess Communication and Phone Etiquette skills to handle guest inquiries, provide information clearly, and manage calls professionally. Candidates should possess Reservations experience, including using reservation systems, organizing booking information, and coordinating seating plans. Candidates should possess a professional demeanor, reliable time management, and the ability to work flexible shifts, including evenings, weekends, and holidays. Candidates should possess basic computer skills and familiarity with point-of-sale or reservation software; prior experience in hospitality or restaurants is an advantage. Candidates should possess proficiency in English; additional languages commonly used in Doha are considered beneficial.
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Summary The Holiday Supervisor is responsible for leading the planning, development, and delivery of customised holiday and travel packages tailored to client requirements. This role oversees end-to-end holiday operations, ensuring exceptional customer experiences, operational efficiency, and service excellence. The Holiday Supervisor drives continuous improvement initiatives, supports revenue growth through innovative travel solutions, and ensures the delivery of high-quality holiday products while maintaining compliance with travel regulations and industry standards. Key Responsibilities Holiday Operations & Customer Experience Supervise and guide the Holidays Coordinator in delivering outstanding customer service and travel experiences. Provide leadership and support on all aspects of holiday planning, package creation, and travel arrangements. Analyse client requirements and recommend customised holiday packages tailored to their preferences, budget, and travel objectives. Manage end-to-end travel arrangements, including flights, accommodation, transportation, tours, excursions, travel insurance, and visa-related services. Serve as the primary escalation point for customer concerns, ensuring prompt resolution of complaints and service issues. Monitor customer feedback and implement improvements to enhance customer satisfaction and loyalty. Travel Planning & Package Development Design, develop, and promote attractive holiday packages and travel itineraries. Research destinations, travel trends, pricing, weather conditions, visa requirements, cultural considerations, and customer reviews to create competitive travel offerings. Liaise with airlines, hotels, tour operators, and travel partners to secure the best rates and travel solutions. Prepare promotional materials and sales initiatives to effectively market holiday packages and maximise revenue opportunities. Ensure all travel services are accurately booked and confirmed in accordance with customer requirements and company procedures. Reservations & Compliance Oversee reservation management, including standard and interline bookings. Ensure compliance with airline policies, travel regulations, visa requirements, and travel insurance procedures. Maintain accurate travel documentation and provide customers with comprehensive travel information, including itineraries, guides, maps, and destination-specific materials. Monitor operational processes and identify opportunities for efficiency improvements and cost optimisation. Knowledge, Skills & Competencies Technical Knowledge Strong knowledge of travel planning, holiday package creation, and destination management. Proficiency in Computer Reservation Systems (CRS), Global Distribution Systems (GDS), and e-travel platforms. Sound understanding of airline rules, fare structures, ticketing procedures, travel insurance, and visa requirements. Advanced proficiency in Microsoft Office applications (Word, Excel, Power Point, Outlook). Working knowledge of ERP systems, with SAP experience preferred. Core Competencies Leadership & Team Management Customer Service Excellence Travel Package Development Reservation Management Problem Solving & Decision Making Negotiation & Relationship Management Resilience & Agility Quality Orientation AI Fluency Education Bachelor's Degree in Tourism, Hospitality Management, Business Administration, or a related field. Professional certifications in Travel & Tourism, Hospitality, or related disciplines are advantageous. Experience Minimum 5 years of experience in the travel, tourism, or hospitality industry. At least 3 years of relevant experience in holiday package development, travel operations, or reservations management. GCC experience is preferred. Proven experience in customer relationship management, travel planning, and team supervision
Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Tivoli Hotels & Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive — evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.<br><br>Founded in 1933, Tivoli’s long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.<br><br>The F&B Hostess is responsible for creating a welcoming first impression for guests by greeting them, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of restaurant operations. The role requires excellent customer service, communication, and organizational skills to deliver an exceptional dining experience.<br><br>Key Responsibilities<br><br>Welcome guests warmly and escort them to their tables. Manage reservations, waitlists, and table assignments. Answer phone calls and respond to guest inquiries professionally. Coordinate with servers and restaurant managers to optimize seating. Inform guests of menu specials, promotions, and estimated waiting times. Maintain the cleanliness and organization of the reception/hostess station. Handle guest complaints or special requests courteously and escalate when necessary. Monitor table turnover and seating availability. Ensure VIP guests and special occasions receive appropriate attention. Maintain a professional appearance and uphold company service standards.<br><br>Qualifications<br><br>High school diploma or equivalent. Previous experience in hospitality, restaurants, or customer service is preferred. Excellent communication and interpersonal skills. Professional grooming and presentation. Ability to work under pressure in a fast-paced environment. Basic computer and reservation system knowledge. Fluency in English; additional languages are an advantage.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Share<br><br>Company : Qatar Executive<br><br>Contract type : Full Time<br><br>Aircraft type : Global Express<br><br>Job location : Qatar<br><br>Job published date : 2026-09-05<br><br>Job expiry date : 2026-09-20<br><br>Monthly Salary<br><br>Job Description
Share<br><br>Company : Qatar Executive<br><br>Contract type : Full Time<br><br>Aircraft type : Global Express<br><br>Job location : Qatar<br><br>Job published date : 2026-09-05<br><br>Job expiry date : 2026-09-20<br><br>Monthly Salary<br><br>Job Description
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>#LI-MJ1<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
General Information<br><br><strong>Ref #</strong> 237048<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Engineering<br><br><strong>Closing Date:</strong> 2026-10-11<br><br><strong>Description<br><br></strong><strong>About the role:<br><br></strong>We are currently recruiting for Aircraft Mechanics to join our Non-Destructive Testing (NDT) Team.<br><br>As an <strong>Aircraft Mechanic - Non-Destructive Testing (NDT)</strong>, you will be responsible to perform all required work in accordance with approved technical data, QR standards and procedures; meeting the highest shop practices and safety to provide operational results as set by the unit. Responsible for the completion of any assigned tasks within frame work of procedures and set timeframes by performing effectively within an environment of time constrains and a high level of technical competency.<br><br><strong>Operational Accountabilities<br><br></strong><ul><li>Responsible for the completion of assigned tasks to provide satisfactory service to customers.</li><li>To operate equipment or tooling relating to work area to meet time frame objectives for tasks.</li><li>Able to interpret information over a range of normal activities to maintain satisfactory continuous operation. Able to predominantly continue with assigned tasks without supervision, under normal conditions. To meet set productivity standards.</li><li>Perform other department duties related to his position as directed by the head of the department.</li><li>Accountable to comply with the company health and safety policy.</li><li>Ensure aircraft component rectifications are accomplished in a timely manner, to the defined QCAA/EASA</li><li>PART-145 requirements and in accordance with the desired quality standards</li><li>Responsible for the completion of any assigned tasks within frame work of procedures and set time frames.</li><li>Perform by example to motivate team.</li><li>All team personnel to be made aware of any health and safety issues.<br><br></li></ul><strong>Be Part Of An Extraordinary Story<br><br></strong>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.<br><br>Join us as we dare to achieve what’s never been done before.<br><br>Qualification<br><br><strong>About You<br><br></strong>To be successful in the role, you must have the following qualification and skills:<br><br><ul><li>High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3 years of job-related experience OR</li><li>Bachelor's Degree or Equivalent with Minimum 2 years of job-related experience.</li><li>Understanding of NDT Methods <br><br></li></ul><strong>About Qatar Airways Group<br><br></strong>Our story started with four aircraft. Today, we deliver excellent results across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down because of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.<br><br>Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.<br><br><strong>How To Apply<br><br></strong>If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=237048
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128765<br><br><strong>Job Category</strong> Reservations<br><br><strong>Location</strong> Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, PO Box 25500, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: 2 years<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<p>Seat guests promptly at a table pre-set for the number in the party and according to guest preference. Set up Hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards. Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest s name consistently. Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials. Work harmoniously and professionally with co-workers and supervisors. Complete special projects (menu changes, signage, etc) as instructed. Ensure proper table set-up and make minor adjustments as needed.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree Holder, preferably in hotel and restaurant management 2-4 years of experience with a luxury hotel in a luxury hotel & resort Excellent command in English, Arabic is an advantage</p>
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<span></span><p><span><span><span><span><span>The AGE
Mechanical Supervisor reports to the Mechanical Workshop Controller and is </span></span></span></span></span><span><span><span><span>an
experienced and skilled mechanical supervisor, undertaking a range of detailed
maintenance activities in the AGE bay demonstrating the ability to derive
diagnostic mechanical techniques.</span></span></span></span></p><br><span><span><span><span>The
post holder will be responsible for maintaining airworthiness through
appropriate task delegation and authorisation on the Mechanical AGE activities,
and will be able to demonstrate awareness of broader external dependencies and
identifies areas for continuous improvement.</span></span></span></span><br><br><span><span><span><span><b>Core Activities</b></span></span></span></span><br><br><ul><li><span><span><span><span>Undertake
detailed maintenance, inspection and supervision activities on the Mechanical
components in the AGE bay. Assuring work carried out has been completed in
accordance with the SOW / Work package using the relevant approved technical
information. Resolving faults and maintenance issues, including an awareness of
configuration management</span></span></span></span></li><li><span><span><span><span>Undertake
and complete tasked maintenance & diagnostic activities of Mechanical
components in the AGE bay which may include, as appropriate, component
removals, inspections, repairs, modifications, fault rectifications,
replacements and/or functional/system test. Demonstrates a flexible and
proactive attitude to carrying out responsibilities appropriate to the role and
takes direction appropriately</span></span></span></span></li><li><span><span><span><span>Maintain
personal & teams task authorisation for working on AGE in accordance with </span></span></span><span><span>regulatory</span><span><span> requirements</span></span></span></span></li><li><span><span><span>Ensure staff are sufficiently competent and approved for the
maintenance tasks allocated to them. Maintain personal & teams task
authorisation for working on components in accordance with AMC requirements</span></span></span></li><li><span><span><span><span>Undertake
mechanical support tasks within the AGE bay facility which are required to
maintain compliance with the MOE and </span></span></span><span><span>regulatory</span><span><span> procedures (e.g. oversight checks,
control of tooling / test equipment etc.)</span></span></span></span></li><li><span><span><span><span>Undertake
fault evaluation and raise ad hoc work cards for ‘found faults’ during
maintenance</span></span></span></span></li><li><span><span><span>Responsible for meeting agreed delivery targets in the short to
medium term through the supervision of others. Progress reporting against
delivery targets to management.</span></span></span></li><li><span><span><span><span>Log
Books maintained as appropriate within your trade and skills boundaries.</span></span></span></span></li><li><span><span><span>Provides guidance and leadership to the team. Develops team
members using formal assessment processes, e.g. Performance Reviews, supports
and sponsors training requests including ‘on the job training’. Demonstrates
sound and comprehensive communication and people management skills in order to
exchange complicated information</span></span></span></li><li><span><span><span><span><span><span><span><span>Ensure timely Supervision of all maintenance
activities including Technical Instructions related to Mechanical Aircraft
Ground Equipment</span></span></span></span></span></span></span></span><br></li></ul><b>Key Accountabilities</b><br><br><ul><li><span><b><span><span><span>Performance indicators</span></span></span></b><span><span><span> – Ensure the effective
management of Regulatory activities by setting delivery targets, monitoring
progress and developing performance improvement programmes. Prioritises
activities within/across teams to maximise efficiency. Responsible for the
assessment of escalated issues for any impact on continuing airworthiness and
generating effective resolution, or sponsoring escalation to management</span></span></span></span></li><li><span><b><span><span><span>Procedure/standards</span></span></span></b><span><span><span> – Comply with the regulatory framework,
its associated procedures and standards and any other company procedures and
standards, as applicable. Identify and propose changes, as required</span></span></span></span></li><li><span><b><span><span><span>Safety Management System</span></span></span></b><span><span><span> – </span></span></span><span><span>“Promote the
application of human factors, error management, risk management and safety
assurance within the Part 145 team, together with the proactive analysis,
mitigation and management of hazards</span></span></span></li><li><span><b><span><span>Completion of Activities</span></span></b><span><span> - Ensure all
Part 145 activities are appropriately documented and airworthiness records are
maintained on relevant systems (IT / paper based). Ensure all Part 145
activities are performed by suitably qualified, experienced and authorised
personnel. Provide support and guidance to the team</span></span></span></li><li><span><b><span><span><span>Management System Assurance</span></span></span></b><span><span><span> – Ensure maintenance activities
are compliant with the Governance and Assurance framework, including supporting
Process confirmations and independent assurance audits. Support the response to
audit findings in a timely and appropriate manner and provide information to
support the relevant reviews. Support the implementation of identified
improvements to overcome any non-compliance and monitor effectiveness</span></span></span></span></li><li><span><b><span><span><span>Statutory/Regulatory & Legislative requirements</span></span></span></b><span><span><span> – Able
to demonstrate an appropriate level of understanding and application of the
relevant continuing </span></span></span></span><span><span><span>airworthiness
regulatory framework. Support the implementation of any regulatory driven
changes into the maintenance activities. Ensure compliance with all other
requirements, e.g. ITAR, EaPW, ISO</span></span></span><br></li><li><span><span><span><b><span><span><span><span>Contractual Requirements</span></span></span></span></b><span><span><span><span><span> – </span></span><span>Comply
with all applicable contractual requirements.</span></span></span></span></span></span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span><span><span><span>Requires a minimum of 2 years working at Supervisor level
prior to undertaking this role.</span></span></span></span></span><br></li><li><span><span><span><span><span><span><span><span><span><span><span>Completion of an Engineering Apprenticeship, ideally in
Aeronautical Engineering or Military equivalent apprenticeship /
qualifications. Academic qualification for this role is a minimum of City &
Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent</span></span></span></span></span></span></span></span></span></span></span><br></li><li><span><span><span><span>Experienced and competent leader at this level. </span></span></span></span><br></li><li><span><span><span><span>Demonstrating breadth of experience, currency & recency capturing
skills, knowledge and authorities</span></span></span></span><br></li><li><span><span><span><span>Practical experience and expertise in the application of aviation
safety standards and safe operating practices.</span></span></span></span><br></li><li><span><span><span><span>A comprehensive knowledge of Expositions, Functionally Mandated
Procedures and Management training.</span></span></span></span><br></li><li><span><span><span><span><span>Leadership – Foundation.</span></span></span></span></span><br></li><li><span><span><span><span><span>Human Factors, E&PW, ITAR & Fire Training
Awareness</span></span></span></span></span><br></li><li><span><span><span><span><span>On the Job Training Instructional Techniques</span></span></span></span></span><br></li><li><span><span><span><span><span><span><span><span>UK Driving licence (driving in country to place of work will be required)</span></span></span></span><br></span></span></span></span></li></ul><br> </div>