Air Conditioning Technician Jobs
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Airswift are a Global Manpower Provider specialising in the Energy, Infrastructure & IT sectors. Present in more than 70 countries around the world, our reach and capabilities in the markets we service is unparalleled in the industry.<br><br>We are working with a Major Oil & Gas operator to source for SHES Specialist - Offplot. This is a long-term contract role working on a residential basis 6-days per week / 10 hours to be based at site (Ras Laffan Industrial City). The role will be part of Multi Billion LNG Expansion Project.<br><br>Please See Details Below<br><br>Title: SHES Specialist - Offplot<br><br>Start Date: Negotiable (typically within 1 month notice)<br><br>Duration: 36 months (potential for extension)<br><br>Location: Site (Ras Laffan Industrial City), Qatar<br><br>Working Schedule: 6-days per week / 10 hours per day<br><br>Job Purpose<br><br>To act as the Company's SHES focal point for dredging and marine works, providing technical guidance, compliance assurance, and field oversight to ensure that all dredging, reclamation, offshore, and associated construction activities are executed safely, securely, and in an environmentally responsible manner while achieving project objectives. To provide specialist Safety, Health, Environment and Security (SHES) oversight and assurance for dredging, reclamation, and marine construction activities, ensuring that all project works are planned and executed in compliance with Company requirements, statutory regulations, permit conditions, and international best practices. Manage the relevant elements of the Project SHES Management system, its procedures and programs and ensures the effective and efficient implementation of risk control and mitigation measures at site.<br><br>Job Context & Major Challenge(s)<br><br>Position is located in Project Site Offices in Ras Laffan, Qatar. Maintaining effective SHES oversight across dredging and multiple marine contractors operating in a high-risk environment. Ensuring compliance with Company standards, regulatory requirements, and environmental permit conditions while supporting project delivery objectives. Managing interface risks, environmental impacts, and marine operational hazards associated with dredging, reclamation, and offshore construction activities. Influencing contractor SHES performance and fostering a positive safety culture without direct operational control. Balancing project schedule pressures with the need to achieve world-class SHES performance and zero harm objectives. Maintaining close coordination with project management, Contractors Dredger/Marine crews, contractors, subcontractors, regulatory authorities, port operators, and environmental stakeholders to ensure safe, environmentally responsible, and compliant execution of works on dailybasis. Supporting activities conducted from dredgers, barges, support vessels, reclamation areas, marine terminals, and construction sites. Effectively manage risks associated with marine operations, heavy equipment, vessel movements, lifting operations, confined spaces, diving activities, and environmental protection requirements. Maintaining compliance during simultaneous operations involving dredgers, barges, work boats, and construction equipment Ensuring safe execution of dredging activities in busy navigation channels and port areas.<br><br>Key Job Accountabilities<br><br>Reports to: Head of SHES (NFW Offplot). Provide SHES leadership, guidance, and assurance for all dredging, reclamation and associated marine, construction activities to ensure compliance with SHES Management Plans and procedures and regulatory obligations. Conduct regular inspections of dredgers, barges, work boats, marine equipment, temporary facilities, and construction works. Monitor and verify contractor compliance with approved SHES plans, project specifications, permit conditions, and contractual requirements. Review and endorse contractor risk assessments, method statements, environmental management plans, and emergency response procedures for high-risk marine operations. Conduct SHES audits, inspections, site visits, and field verification activities to ensure effective implementation of risk controls and mitigation measures. Ensure compliance with environmental permits and monitor environmental performance relating to dredging activities, including water quality, turbidity, marine ecology protection, waste management, and pollution prevention. Identify, assess, and mitigate SHES risks associated with dredgers, marine vessels, reclamation activities, SIMOPS, lifting operations, and marine logistics. Monitor contractor SHES performance and drive timely closure of incidents, observations, non-conformances, and corrective actions. Participate in the investigation of safety, environmental, and security incidents and ensure HSE related lessons learned are effectively communicated and implemented.<br><br>Qualifications<br><br>Minimum Requirements:<br><br>Bachelor’s Degree in Sciences, Safety, Health, Environment, Security, or Engineering<br><br>Certifications (Preferred)<br><br>NEBOSH IGC or NEBOSH Diploma IOSH Managing Safely ISO 45001 Lead Auditor/Internal Auditor ISO 14001 Lead Auditor/Internal Auditor Incident Investigation Training First Aid & CPR Marine Safety Training (preferred)<br><br>Knowledge And/or Experience<br><br>10 years experience in SHES in the Oil & Gas Industry. Experience with Oil & Gas Companies, EPC contractors, sub-contractors, vendors or service companies involved in the oil and gas industry. At least 3 years in dredging, reclamation, marine construction, port development, offshore projects. Experience working with EPC, marine contractors, or port authorities. Familiarity with major clients such as Qatar Energy, QTerminals, Ashghal, ADNOC, Saudi Aramco, or similar Gulf organizations is an advantage.<br><br>Technical And Business Skills<br><br>Knowledge of dredging methodologies (CSD, TSHD) and associated SHES risks. Knowledge of maritime regulations, vessel safety management, and marine logistics. Experience in SHES audits, inspections, incident investigations, and contractor assurance programme. Working knowledge of PTW, SIMOPS, HAZID, HAZOP, JSA, and Management of Change processes. Deep knowledge of industry codes, standards and practices for SHES discipline Ability to prepare management reports and present SHES performance to senior leadership. Negotiation and conflict resolution skills when managing contractor compliance issues. Excellent verbal and written English skills; confident and clear presentation development and delivery. Strong teamwork, facilitation, with the ability to communicate and interact at all levels of the organization. Computer literate, proficient working with Microsoft office applications.
???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Act as a strategic advisor, combining technical expertise with domain knowledge to solve complex business challenges and unlock growth opportunities. Unblock team members and drive solutions under tight timelines, ensuring delivery without compromising on quality or technical standards. Build, mentor, and lead a high-performing DS&AI team, fostering technical excellence, business impact, continuous learning, and professional growth. Drive innovation by researching, evaluating, and integrating cutting-edge techniques (e.g. advanced forecasting, personalization, generative AI) into production solutions. Shape and influence the organizational data strategy, defining standards and practices to maximize long-term business impact. Lead and oversee the full lifecycle of high-impact DS&AI projects, from scoping and design to production deployment, ensuring measurable outcomes for the business. Define and communicate the technical vision for the DS&AI team, ensuring alignment of solutions with company strategy and stakeholder priorities. Safeguard project quality by setting technical best practices, reviewing designs, and providing strategic technical guidance across initiatives. Guide experimentation and model validation through advanced methodologies (A/B testing, switchbacks, Bayesian approaches), ensuring results translate into business KPIs. Oversee deployment, monitoring, and scaling of ML and Gen AI systems, ensuring performance, governance, and sustainability at scale.<br><br>????♂️ The Magic You Bring<br><br>MSc in Data Science, Big Data, AI, Statistics, or a related field.5+ years of experience in data science, machine learning, or statistical modeling, with at least 1 year in a leadership role. Advanced expertise in statistical modeling, experimental design, and specialized ML/DL domains (e.g. recommendation systems, time series, NLP, AI agents). Proven track record of leading end-to-end, high-impact projects from problem framing to deployment, with ownership of business metrics and measurable value delivery. Strong leadership and stakeholder management skills, with the ability to define technical direction and align it with strategic business priorities. Demonstrated ability to grow and mentor teams, set high technical standards, and ensure long-term quality and sustainability of DS & AI products. Proven success in leading teams through the design, deployment, and scaling of ML/DL models in production, with strategy-setting for real-time, low-latency, and streaming environments. Experience defining strategy and leading cross-functional teams to build, deploy, and scale LLM-based applications. Deep expertise in SQL, with the ability to architect, debug, and optimize highly complex queries and pipelines for large-scale data environments.<br><br>✨ Bonus Points If You Have<br><br>Proven expertise in marketplaces, delivery, or logistics tech, with the ability to compound DS methods with deep domain knowledge.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Act as a strategic advisor, combining technical expertise with domain knowledge to solve complex business challenges and unlock growth opportunities. Unblock team members and drive solutions under tight timelines, ensuring delivery without compromising on quality or technical standards. Build, mentor, and lead a high-performing DS&AI team, fostering technical excellence, business impact, continuous learning, and professional growth. Drive innovation by researching, evaluating, and integrating cutting-edge techniques (e.g. advanced forecasting, personalization, generative AI) into production solutions. Shape and influence the organizational data strategy, defining standards and practices to maximize long-term business impact. Lead and oversee the full lifecycle of high-impact DS&AI projects, from scoping and design to production deployment, ensuring measurable outcomes for the business. Define and communicate the technical vision for the DS&AI team, ensuring alignment of solutions with company strategy and stakeholder priorities. Safeguard project quality by setting technical best practices, reviewing designs, and providing strategic technical guidance across initiatives. Guide experimentation and model validation through advanced methodologies (A/B testing, switchbacks, Bayesian approaches), ensuring results translate into business KPIs. Oversee deployment, monitoring, and scaling of ML and Gen AI systems, ensuring performance, governance, and sustainability at scale.<br><br>????♂️ The Magic You Bring<br><br>MSc in Data Science, Big Data, AI, Statistics, or a related field.5+ years of experience in data science, machine learning, or statistical modeling, with at least 1 year in a leadership role. Advanced expertise in statistical modeling, experimental design, and specialized ML/DL domains (e.g. recommendation systems, time series, NLP, AI agents). Proven track record of leading end-to-end, high-impact projects from problem framing to deployment, with ownership of business metrics and measurable value delivery. Strong leadership and stakeholder management skills, with the ability to define technical direction and align it with strategic business priorities. Demonstrated ability to grow and mentor teams, set high technical standards, and ensure long-term quality and sustainability of DS & AI products. Proven success in leading teams through the design, deployment, and scaling of ML/DL models in production, with strategy-setting for real-time, low-latency, and streaming environments. Experience defining strategy and leading cross-functional teams to build, deploy, and scale LLM-based applications. Deep expertise in SQL, with the ability to architect, debug, and optimize highly complex queries and pipelines for large-scale data environments.<br><br>✨ Bonus Points If You Have<br><br>Proven expertise in marketplaces, delivery, or logistics tech, with the ability to compound DS methods with deep domain knowledge.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced senior Mechanical Engineer to oversee and coordinate all mechanical engineering activities throughout the project lifecycle. The successful candidate will be responsible for ensuring the effective design coordination, installation, testing, commissioning, and handover of mechanical systems, while maintaining compliance with project specifications, quality standards, and applicable codes. The role requires close collaboration with multidisciplinary teams, contractors, consultants, and stakeholders to ensure the successful delivery of complex projects.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Coordinate mechanical works related to HVAC, ventilation, plumbing, drainage, firefighting, chilled water, smoke control, and other specialist mechanical systems.</li><li>Review mechanical design drawings, shop drawings, material submittals, method statements, engineering calculations, coordination drawings, and technical proposals for compliance with project requirements.</li><li>Coordinate mechanical interfaces with architectural, structural, electrical, ICT, fire alarm, BMS, and other building systems to ensure seamless integration.</li><li>Monitor site installation activities to ensure all mechanical works are executed in accordance with approved drawings, specifications, quality standards, and project requirements.</li><li>Review and resolve Requests for Information (RFIs), technical queries, design clarifications, coordination issues, and clash detection reports.</li><li>Coordinate with contractors, consultants, suppliers, and testing & commissioning teams to facilitate the successful execution of mechanical works.</li><li>Track the progress of mechanical submittals, procurement, material deliveries, installation, testing, commissioning, and handover documentation.</li><li>Attend technical coordination meetings, design workshops, site inspections, and project progress meetings.</li><li>Prepare and maintain mechanical action logs, issue trackers, snag lists, inspection records, and testing & commissioning schedules.</li><li>Ensure mechanical installations are coordinated with fit-out activities, ceiling closures, access requirements, inspection readiness, and project handover milestones.</li><li>Identify project risks, delays, constraints, and interface issues affecting mechanical works and recommend appropriate mitigation measures.</li><li>Support project close-out activities, including preparation and review of O&M manuals, as-built drawings, testing & commissioning records, training documentation, and final handover submissions.</li><li>Ensure compliance with health, safety, environmental, and quality management requirements throughout project execution.</li></ul><br>Qualifications<br><p><strong>Qualifications</strong></p><br><ul><li>Bachelor's Degree in Mechanical Engineering or an equivalent discipline.</li><li>Professional Engineer (PE), Chartered Engineer (CEng), or equivalent certification is an advantage.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 10 years of experience in mechanical engineering, MEP coordination, or construction supervision on large-scale building, infrastructure, or transportation projects.</li><li>Proven experience in HVAC, plumbing, firefighting, chilled water, smoke control, and building services systems.</li><li>Experience in multidisciplinary coordination and resolving interface issues across engineering disciplines.</li><li>Hands-on experience in testing & commissioning and project handover processes is preferred.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>The incumbent will represent the Bank's IT application section and is responsible for understanding and agreeing project objectives and organization interests. The role requires strong technical knowledge of the bank's IT ecosystem, with particular depth in AML (Anti-Money Laundering) systems and Treasury applications, as well as familiarity with surrounding and interfacing systems. The job holder will liaise with Project Manager, Vendor, and Business Teams throughout the project lifecycle to track progress and ensure timely delivery. They will also ensure compliance-related system BAU operations and IT support are maintained to the highest standards. </p><br><p>Key Roles and Responsibilities: </p><ul><li><p>Working as a Consultant for Compliance related applications and projects. </p></li></ul><ul><li><p>Perform evaluation on business requirements to determine best suitable solution to fulfill business requirements. </p></li></ul><ul><li><p>Analyzing technical and functional requirements received from Business Teams. </p></li></ul><ul><li><p>Help Business teams in the development of BCD/ BRD. </p></li></ul><ul><li><p>Coordination with vendor and business to resolve day to day issues in compliance applications. </p></li></ul><ul><li><p>Detailed analysis of all business cases received on ad hoc basis. </p></li></ul><ul><li><p>To develop, manage and maintain effective working relationships with IT teams and business stakeholders for efficient systems support. </p></li></ul><ul><li><p>Verify if all business requirements are being catered in the vendor proposals. </p></li></ul><ul><li><p>Prepare SIT test cases and perform related SIT testing before releasing it for UAT with business users. </p></li></ul><ul><li><p>Conduct UAT with relevant Business users. </p></li></ul><ul><li><p>Ensure all UAT issues are fixed to obtain business user signoffs. </p></li></ul><ul><li><p>Prepare, manage, and maintain project related documentation like BRD, architecture diagrams, user manuals and process manuals etc. during all phases of the project. </p></li></ul><ul><li><p>Coordination with IT internal teams to implement project related requirements like system preparation for UAT and production, network access etc. </p></li></ul><ul><li><p>Managing the test application server and database server in coordination with IT internal team. </p></li></ul><ul><li><p>Coordination with vendor and business </p></li></ul><ul><li><p>Coordination with IT staff to implement project requirements throughout all phases of project. </p></li></ul><ul><li><p>Coordination with IT staff on daily basis issues/ requirements of business users. </p></li></ul><ul><li><p>Demonstrate deep technical knowledge of the bank's core IT environment, with emphasis on AML (Anti-Money Laundering) systems and Treasury management systems, including their integration points and data flows. </p></li></ul><ul><li><p>Serve as a technical subject matter expert on AML transaction monitoring and screening systems, supporting configuration, tuning, and enhancement activities. </p></li></ul><ul><li><p>Support and maintain Treasury systems and related surrounding applications, ensuring seamless integration with front-office, back-office, and risk management platforms. </p></li></ul><ul><li><p>Understand and document the end-to-end data flows between AML, Treasury, core banking, and other surrounding systems to support effective troubleshooting and enhancement. </p></li></ul><ul><li><p>Leverage experience with specific banking platforms — including Kondor (treasury management), Kiya (digital banking), and NetReveal (AML transaction monitoring / screening) — to accelerate delivery and provide platform-specific guidance. (Prior hands-on experience with any of these platforms is a strong advantage.) </p></li></ul><ul><li><p>Apply knowledge of other bank enterprise systems (e.g., core banking, payments, risk, reporting, SWIFT messaging) to ensure cross-functional compatibility and integration quality. Knowledge of additional systems beyond AML and Treasury is a valued plus. </p></li></ul><ul><li><p>Evaluate vendor proposals and solution architectures against the bank's existing technical landscape, flagging risks or integration gaps related to AML, Treasury, or surrounding systems. </p></li></ul><ul><li><p>Participate in technical design discussions, providing input on system architecture, APIs, data formats, and middleware relevant to AML and Treasury platforms. </p></li></ul><ul><li><p>Other responsibilities which are assigned by Line Manager. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications & Technical Experience:
REQUIRED – Previous Experience: A minimum of 3–5 years of demonstrated, hands-on experience in banking IT, specifically supporting or implementing enterprise banking applications.
REQUIRED – AML Systems Knowledge: In-depth understanding of AML/CFT compliance systems, including transaction monitoring, sanctions screening, customer due diligence (CDD), and case management workflows. Familiarity with regulatory expectations and how they translate into system requirements within a bank's IT environment.
REQUIRED – Treasury Systems Knowledge: Strong working knowledge of treasury management systems, including front-office deal capture, back-office settlement, risk management (market risk, liquidity), and interface with general ledger and core banking platforms.
REQUIRED – Integration & Surrounding Systems Awareness: Understanding of the systems that interact with AML and Treasury platforms, including core banking, payments infrastructure (SWIFT, local clearing), data warehouses, reporting engines, and middleware / ESB layers.
ADVANTAGE – Kondor (Treasury Management System): Hands-on experience with Finastra Kondor (formerly Kondor+) for front-to-back treasury operations is a significant advantage, including deal capture, position management, P&L, and integration with back-office systems.
ADVANTAGE – NetReveal and Kiya (AML Transaction Monitoring / Screening): Prior implementation or support experience with BAE Systems NetReveal (or equivalent AML platforms such as NICE Actimize, Kiya, Oracle FCCM, or Temenos Financial Crime Mitigation) is highly desirable.
PLUS – Broader Banking Systems Knowledge: Familiarity with additional enterprise banking systems (e.g., core banking platforms, trade finance, FX, cards, reporting/BI tools, document management) is a valued advantage, reflecting the cross-functional nature of this role.
Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Relevant certifications (e.g., CAMS, FRM, or vendor-specific certifications for Kondor / NetReveal) are a plus. </p><p></p></section>
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Job Title: Development Engineer Level 2<br> Systems/ Avionics/Cabin<br> <strong>Job Description</strong><br> <strong>Job Purpose</strong><br> <strong>Ensure that all applicable continuing airworthiness requirements, with regard to the QCAA-approved CAMO, are reviewed and implemented.</strong><br> <strong>Review reliability alerts related to aircraft systems, components, or aircraft dispatch; analyse issues, identify solutions, and propose implementation plans to maintain optimum levels of reliability and cost.</strong><br> <strong>Assist Maintenance sections and other internal and external customers in resolving technical queries and repetitive defects. Initiate and process deviations to certified aircraft configuration or approved maintenance data.</strong><br> <strong>Accountabilities</strong><br> <strong>Operational</strong><ul><li><strong>Evaluate Airworthiness and other Service Documentation (AD/CN/SB/SIL/OIT/AOT/VSB/TFU/FTD) issued by airworthiness authorities, aircraft manufacturers, or vendors, and take necessary action in a timely manner. This may include issuing EO, ESWC, CMA, TN, recommending amendments to technical publications, and supporting the Aircraft Maintenance Program. </strong></li><li><strong>Evaluate technical and commercial proposals, retrofit Modification Orders, and Corporate Engineering Change Requests, and make recommendations. </strong></li><li><strong>Evaluate, analyse, and develop solutions to problems related to components and systems that exceed alert levels in Reliability Reports. Issue necessary technical documentation and coordinate with relevant in-house departments, vendors, and manufacturers as required to define or implement solutions. </strong></li><li><strong>Initiate campaign inspections, modifications, and engine/APU/component shop visits as applicable, and coordinate with all concerned parties to ensure timely accomplishment. </strong></li><li><strong>Assist Maintenance in resolving repeated defects and other technical issues, including AOG support, clarification of technical data, and processing deviations to certified configuration or approved data. </strong></li><li><strong>Perform technical investigations into TORs/MORs/ASRs and recommend or implement corrective and preventative measures as required. </strong></li><li><strong>Communicate with manufacturers, vendors, and internal departments/sections on technical and project issues as required, and assist the Aircraft Program Section in technical matters. </strong></li><li><strong>Review industry experience relating to aircraft and components in service and utilise this knowledge to enhance service levels and reliability. Attend conferences, workshops, and meetings as required. </strong></li><li><strong>Recommend amendments to the Aircraft Maintenance Program and MEL, in line with airworthiness authority guidelines and Qatar Airways-specific maintenance requirements. </strong></li><li><strong>Prepare product specifications and assist the Commercial Department in preparing Requests for Information, Requests for Proposal, and purchase agreement documents for the selection of new components and systems or the upgrade of existing systems. </strong></li><li><strong>Review engineering data and drawings for accuracy prior to embodiment. </strong></li><li><strong>Evaluate technical specifications of new and used aircraft and equipment for possible induction, and define layouts and specifications to satisfy Qatar Airways and regulatory requirements. </strong></li><li><strong>Assist other sections with commercial evaluation and assessment of expenditure, using strong product knowledge and experience to ensure company interests are fully protected. </strong></li><li><strong>Perform other departmental duties related to the position as directed by the Head of Department. </strong></li></ul><br> <strong>Additional Accountabilities</strong><ul><li><strong>Ensure compliance with all regulatory requirements. </strong></li><li><strong>Develop the soft skills required for the role and enhance non-technical competencies necessary to perform assigned duties effectively and efficiently. </strong></li><li><strong>Regularly review current processes and procedures as they apply to day-to-day work, and recommend or initiate amendments to improve them or ensure their continuing relevance to the changing business environment. </strong></li></ul><strong>Qualifications, Experience & Skills</strong><br> <strong>Qualifications and Experience</strong><br> <strong>Without a Degree:</strong><ul><li><strong>Grade 7: High School Qualification / Vocational Qualification / Diploma or equivalent, based on the role, with a minimum of 5 years of job-related experience. </strong></li></ul><strong>OR</strong><br> <strong>With a Degree:</strong><ul><li><strong>Grade 7: Bachelor’s Degree or equivalent with a minimum of 4 years of job-related experience.</strong></li></ul><br> <br> <br> <br> <br> <br> <br> <br> <strong>Essential</strong><ul><li><strong>Bachelor’s Degree in Engineering, such as:</strong><ul><li><strong>Mechanical Engineering </strong></li><li><strong>Electrical Engineering </strong></li><li><strong>Electronics Engineering </strong></li><li><strong>Mechatronics Engineering </strong></li><li><strong>Aeronautical Engineering </strong></li></ul></li></ul><strong>or equivalent qualification, or holder of an ICAO Type II Licence.</strong><ul><li><strong>Job-related experience in an airworthiness, reliability, or technical support engineer role within a Continuing Airworthiness Maintenance Organisation for a reputable airline. </strong></li><li><strong>Internal candidates: Minimum of 2 years completed in EN.01 with relevant experience. </strong></li></ul><strong>Preferred</strong><ul><li><strong>Experience using a Maintenance Information System (MIS) such as TRAX or equivalent. </strong></li></ul><strong>Job-Specific Skills</strong><br> <strong>Essential</strong><ul><li><strong>Good knowledge of aircraft systems, power plant, and structures, preferably with training on one or more aircraft types operated by the Company. </strong></li><li><strong>Experience using platforms and systems such as: </strong><ul><li><strong>Airman </strong></li><li><strong>Airbus World </strong></li><li><strong>My Boeing Fleet </strong></li><li><strong>Airplane Health Management </strong></li><li><strong>Maintenance Performance Toolbox </strong></li><li><strong>OEM system monitoring tools </strong></li><li><strong>Equivalent systems used by power plant and equipment manufacturers </strong></li></ul></li><li><strong>Experience using Airbus Technical Request and Boeing Service Request applications. </strong></li><li><strong>Good working knowledge of Company policies, procedures, scope of capability, and limitations. </strong></li><li><strong>Clear and precise communication in the English language, with strong negotiation skills.</strong></li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and collaborative Assistant Resident Engineer to join our dynamic team in Doha, Qatar. In this role, you will play a crucial part in ensuring the successful execution of construction projects by providing on-site supervision, quality assurance, and coordination support. You will work closely with senior engineering staff and contractors to maintain project standards, monitor progress, and ensure compliance with all safety and contractual requirements. This position offers an excellent opportunity to develop your engineering expertise in a fast-paced, professional environment while contributing to significant infrastructure projects.</p><br><ul><li>Supervise and monitor work quality, progress, and adherence to project schedules on site</li><li>Conduct regular inspections to verify that all construction works comply with approved plans, method statements, and safety protocols</li><li>Check and ensure site safety measures are implemented in accordance with supervision plans and regulatory requirements</li><li>Carry out specific inspection tasks and checklists as directed by the Resident Engineer or Senior Resident Engineer</li><li>Coordinate with junior technical staff to verify essential construction elements, including foundation works, structural elements, and finishing works</li><li>Compile and prepare detailed supervision reports, including documentation of non-conformities and corrective actions</li><li>Review and analyze contractor submissions, including technical documents, material certifications, and method statements</li><li>Monitor the work performance of contractor technical staff and provide constructive feedback</li><li>Attend site meetings and project coordination meetings to communicate progress and address concerns</li><li>Coordinate with the design office and other project stakeholders to resolve site-related issues and technical matters</li><li>Conduct factory inspections and material verification as required by project specifications and industry standards</li><li>Maintain organized records of all site activities, inspections, and communications for project documentation</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Civil Engineering, Construction Engineering, or a related field; or a higher diploma/certificate with equivalent professional qualification</li><li>Minimum 10 years of relevant experience in construction site supervision, engineering, or related field (or 5+ years with diploma-level qualification)</li><li>Demonstrated knowledge of construction methodologies, building codes, and industry standards</li><li>Strong understanding of contractual issues and obligations in construction projects</li><li>Proficiency in reading and interpreting technical drawings, plans, and specifications</li><li>Excellent written and verbal communication skills in English</li><li>Fluency in Arabic (written and spoken) is essential for this Doha-based position</li><li>Proven ability to work independently and take initiative while remaining collaborative with team members</li><li>Strong analytical and problem-solving skills with meticulous attention to detail</li><li>Excellent time management and organizational abilities</li><li>Ability to adapt to dynamic site conditions and changing project requirements</li><li>Experience with site documentation, report writing, and record-keeping</li><li>Willingness to conduct factory inspections and off-site material verification as needed</li><li>Ability to coordinate effectively with multiple parties in a construction environment</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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General information <br> Organisation About SPIE Global Services Energy
<br> <br>As an international subsidiary of the SPIE Group present in around 30 countries in Europe, Africa, Asia Pacific, the Middle East and Americas, SPIE Global Services Energy operates across the entire energy production infrastructure value chain, from design to maintenance. SPIE Global Services Energy relies on an extensive local network to quickly deploy resources and meet its customers' needs in the safest possible conditions.
<br> <br>Drawing on the expertise of its 5,000 employees, SPIE Global Services Energy helps players in the oil, gas and renewable energies industries improve the technical performance of their infrastructure, increase their energy efficiency and reduce their carbon footprint. <br> <br>With 55,000 employees and a strong local presence, SPIE group achieved in 2025 consolidated revenue of €10.4 billion and consolidated EBITA of €793 million. <br> Reference 2026-44198 <br>
<br> Area activity <p>Technical Facilities Management</p><br><br>Position description Job title <p>QA/QC Engineer M/F</p><br><br> Contract type <p>Temporary work contract</p><br><br> Contractual hours <p>Full time</p><br><br> Contract duration <p>24 months</p><br><br> Job description <br><p>We currently have an opportunity within SPIE Global Services Energy, Qatar for a : QA/QC Engineer</p><br><br><p>Job Purpose</p><br><br><p>The QA/QC Engineer [CAT III projects] is quality focal point, interfacing with the EPC Contractor, COMPANY project stakeholders and any associated Sub-Contractors, to ensure QA/QC compliance within the project execution phases, and up to the final handover.<br>This role is responsible for quality assurance and quality control, during detail engineering, procurement, and construction project phases, review of several EPC deliverables, including coordination of third-party source-inspection activities. Reporting functionally to the COMPANY PMT and directly to, the Head of Projects QA/QC and provides ongoing leadership and support to ensure project’s compliance.</p><br><br><br><p>Key Job Accountabilities</p><br><br><ul><li>Understand and promote the COMPANY QA/QC requirements and compliance expectations.</li><li>Support the interface relationships between applicable project stakeholders.</li><li>Establish and support proactive and collaborative working relationships with EPC contractors and applicable third-party organisations.<br>Review the project scope of work, to determine the nature, extent and frequency of quality verification activities.</li><li>Lead and participate in assigned quality verification activities.<br>Coordinate the project quality team meetings and report project QA/QC metrics to the PMT and the Lead QA/QC Engineer (CAT III Projects and Quality Assurance).</li><li>Review contractor/ supplier quality deliverables for conformance to QELNG quality requirements and expectations (i.e., PQP, PEP, ITP, WPS, WQT, Criticality Rating Assessments and other QA/QC procedures)<br>Chair Pre-Inspection Meetings to ensure that the quality requirements and expectations are fully understood and implemented prior to commencement of work activities</li><li>Coordinate site (Onshore / Offshore) and workshop inspection activities and assign adequate COMPANY inspection resources to effectively measure conformance to requirements.</li><li>In conjunction with the QA/QC delegation operating offshore, verify that the repair activities are in accordance with approved documented information (i. e. procedures, specifications, detailed methodologies, etc.)</li></ul>
<br> Profile <br><p>Bachelor's degree in engineering discipline (Mechanical) with demonstrated knowledge and experience.<br>• Certified CSWIP 3.1 Welding Inspector or equivalent.<br>• Non-Destructive Testing (NDT) Level II certification is required, with valid certifications in RT, MPT, DPT, and UT methods.</p><br><br><p>• ISO 9001: 2015 internal / lead auditor (IRCA or an equivalent) trained or certified, with a broad experience in QMS audits and QA verification programs for various project phases (i.e., Engineering, Procurement, Construction and Installation)<br>• Current valid TBOSIET, H2S and Breathing Apparatus certifications (OPITO Approved), as applicable with an offshore medical certificate</p><br><br><p>As a minimum of 10 years demonstrated experience in the oil and gas industry, with particular focus on offshore brownfield and greenfield projects, and in-service modifications to existing LNG facilities together with maintenance and shutdown activities.<br>• At least 5 years of experience & familiarity with various manufacturers of large bore SDVs & MOVs, including actuators, gearboxes and their applicable certifications and specifications.<br>• Shall be competent in the design, construction and inspection aspects of MOVs and SDVs including functional test of valve actuators.<br>• Must have experience in manufacturing, inspection, and testing of various types of Double Block and Bleed valves (DBB).<br>• Should be knowledgeable about the various types of valve testing, including shell tests, seat tests, and back seat tests.<br>• Experience in reviewing Inspection and Test Plans (ITPs) for valves and other QA/QC procedures, including pressure test procedures, NDE procedures, and functional test procedures.<br>• Experience in the Source Inspection of MOVs, SDVs, DBBs, valve actuators with gearbox. In addition to hands on knowledge in Source Inspection Management Program.<br>• Demonstrated experience on offshore brownfield projects and in service modifications to existing offshore facilities including MOVs and SDVs overhauling, reinstatement and testing.<br>• Knowledgeable on the applicable codes & standards related to Valve manufacturing and testing requirements (API 6D, API 6DX, API 598, etc.)<br>• Familiar with the welding and construction codes, including ASME B31.3, AWS D1.1, and ASME Section IX.<br>• Should as a minimum be conversant with all relevant NDT techniques and as a minimum, holding Level II in visual (VT), magnetic particle (MP), dye penetrant (DP), radiographic and ultrasonic testing (UT) is mandatory.<br>• Experience and knowledge of mechanical, welding, structural, electrical and instrumentation QA/QC processes and techniques.<br>• Experience in reviewing painting procedures and conducting painting and coating inspections.<br>• Experience in conducting internal and external audits.<br>• Familiar with quality assurance principles and practices.<br>• Should have a proven history in a senior QA/QC engineering role, within demanding projects<br></p><br><br>
<br>Working at SPIE What can we offer you? <br><p>We offer long-term contract with attractive daily rate, insurance coverage, transportation & expat standard accommodation</p><br><br><br>
<br>Position location Location <br> Raslaffan <br>Candidate criteria Minimum level of experience required <p>10 years or more</p><br><br> Required authorisations <br><p>PMD CAT-III - MOV/SDV Valves Overhaling Project (P-1387 EPC) -One (1) QA/QC Engineer.</p><br><br>
<br> Languages <p>English (C-Professional working proficiency)</p><br><br>Our ambition Combining our differences <br><p>SPIE Global Services Energy is committed to promote diversity. This position is opened to people with disabilities.</p><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
General information <br> Organisation About SPIE Global Services Energy
<br> <br>As an international subsidiary of the SPIE Group present in around 30 countries in Europe, Africa, Asia Pacific, the Middle East and Americas, SPIE Global Services Energy operates across the entire energy production infrastructure value chain, from design to maintenance. SPIE Global Services Energy relies on an extensive local network to quickly deploy resources and meet its customers' needs in the safest possible conditions.
<br> <br>Drawing on the expertise of its 5,000 employees, SPIE Global Services Energy helps players in the oil, gas and renewable energies industries improve the technical performance of their infrastructure, increase their energy efficiency and reduce their carbon footprint. <br> <br>With 55,000 employees and a strong local presence, SPIE group achieved in 2025 consolidated revenue of €10.4 billion and consolidated EBITA of €793 million. <br> Reference 2026-44198 <br>
<br> Area activity <p>Technical Facilities Management</p><br><br>Position description Job title <p>QA/QC Engineer M/F</p><br><br> Contract type <p>Temporary work contract</p><br><br> Contractual hours <p>Full time</p><br><br> Contract duration <p>24 months</p><br><br> Job description <br><p>We currently have an opportunity within SPIE Global Services Energy, Qatar for a : QA/QC Engineer</p><br><br><p>Job Purpose</p><br><br><p>The QA/QC Engineer [CAT III projects] is quality focal point, interfacing with the EPC Contractor, COMPANY project stakeholders and any associated Sub-Contractors, to ensure QA/QC compliance within the project execution phases, and up to the final handover.<br>This role is responsible for quality assurance and quality control, during detail engineering, procurement, and construction project phases, review of several EPC deliverables, including coordination of third-party source-inspection activities. Reporting functionally to the COMPANY PMT and directly to, the Head of Projects QA/QC and provides ongoing leadership and support to ensure project’s compliance.</p><br><br><br><p>Key Job Accountabilities</p><br><br><ul><li>Understand and promote the COMPANY QA/QC requirements and compliance expectations.</li><li>Support the interface relationships between applicable project stakeholders.</li><li>Establish and support proactive and collaborative working relationships with EPC contractors and applicable third-party organisations.<br>Review the project scope of work, to determine the nature, extent and frequency of quality verification activities.</li><li>Lead and participate in assigned quality verification activities.<br>Coordinate the project quality team meetings and report project QA/QC metrics to the PMT and the Lead QA/QC Engineer (CAT III Projects and Quality Assurance).</li><li>Review contractor/ supplier quality deliverables for conformance to QELNG quality requirements and expectations (i.e., PQP, PEP, ITP, WPS, WQT, Criticality Rating Assessments and other QA/QC procedures)<br>Chair Pre-Inspection Meetings to ensure that the quality requirements and expectations are fully understood and implemented prior to commencement of work activities</li><li>Coordinate site (Onshore / Offshore) and workshop inspection activities and assign adequate COMPANY inspection resources to effectively measure conformance to requirements.</li><li>In conjunction with the QA/QC delegation operating offshore, verify that the repair activities are in accordance with approved documented information (i. e. procedures, specifications, detailed methodologies, etc.)</li></ul>
<br> Profile <br><p>Bachelor's degree in engineering discipline (Mechanical) with demonstrated knowledge and experience.<br>• Certified CSWIP 3.1 Welding Inspector or equivalent.<br>• Non-Destructive Testing (NDT) Level II certification is required, with valid certifications in RT, MPT, DPT, and UT methods.</p><br><br><p>• ISO 9001: 2015 internal / lead auditor (IRCA or an equivalent) trained or certified, with a broad experience in QMS audits and QA verification programs for various project phases (i.e., Engineering, Procurement, Construction and Installation)<br>• Current valid TBOSIET, H2S and Breathing Apparatus certifications (OPITO Approved), as applicable with an offshore medical certificate</p><br><br><p>As a minimum of 10 years demonstrated experience in the oil and gas industry, with particular focus on offshore brownfield and greenfield projects, and in-service modifications to existing LNG facilities together with maintenance and shutdown activities.<br>• At least 5 years of experience & familiarity with various manufacturers of large bore SDVs & MOVs, including actuators, gearboxes and their applicable certifications and specifications.<br>• Shall be competent in the design, construction and inspection aspects of MOVs and SDVs including functional test of valve actuators.<br>• Must have experience in manufacturing, inspection, and testing of various types of Double Block and Bleed valves (DBB).<br>• Should be knowledgeable about the various types of valve testing, including shell tests, seat tests, and back seat tests.<br>• Experience in reviewing Inspection and Test Plans (ITPs) for valves and other QA/QC procedures, including pressure test procedures, NDE procedures, and functional test procedures.<br>• Experience in the Source Inspection of MOVs, SDVs, DBBs, valve actuators with gearbox. In addition to hands on knowledge in Source Inspection Management Program.<br>• Demonstrated experience on offshore brownfield projects and in service modifications to existing offshore facilities including MOVs and SDVs overhauling, reinstatement and testing.<br>• Knowledgeable on the applicable codes & standards related to Valve manufacturing and testing requirements (API 6D, API 6DX, API 598, etc.)<br>• Familiar with the welding and construction codes, including ASME B31.3, AWS D1.1, and ASME Section IX.<br>• Should as a minimum be conversant with all relevant NDT techniques and as a minimum, holding Level II in visual (VT), magnetic particle (MP), dye penetrant (DP), radiographic and ultrasonic testing (UT) is mandatory.<br>• Experience and knowledge of mechanical, welding, structural, electrical and instrumentation QA/QC processes and techniques.<br>• Experience in reviewing painting procedures and conducting painting and coating inspections.<br>• Experience in conducting internal and external audits.<br>• Familiar with quality assurance principles and practices.<br>• Should have a proven history in a senior QA/QC engineering role, within demanding projects<br></p><br><br>
<br>Working at SPIE What can we offer you? <br><p>We offer long-term contract with attractive daily rate, insurance coverage, transportation & expat standard accommodation</p><br><br><br>
<br>Position location Location <br> Raslaffan <br>Candidate criteria Minimum level of experience required <p>10 years or more</p><br><br> Required authorisations <br><p>PMD CAT-III - MOV/SDV Valves Overhaling Project (P-1387 EPC) -One (1) QA/QC Engineer.</p><br><br>
<br> Languages <p>English (C-Professional working proficiency)</p><br><br>Our ambition Combining our differences <br><p>SPIE Global Services Energy is committed to promote diversity. This position is opened to people with disabilities.</p><br><br>
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<h2 class="h5">Job description</h2>
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<p>At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. <br> </p><br><p>Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.</p><br><p>At F5, our mission is based on the fact that businesses depend on apps<b>.</b> </p><br><p>Our long-standing belief that applications are the most valuable assets of any organization in the digital age has been the foundation of our strategy to become the leader in <b>multi-cloud application services</b>. When you combine F5’s expertise powering over half of the world’s applications across all types of environments, you have a company that knows how to deliver and secure more applications, and more value, than any company in the industry. </p><br><p>This means that we are able to deliver and protect applications—revenue generating, brand-anchoring applications—from the point at which they are created through to the point when consumers interact with them. In other words, from <b>“code to customer.”</b> This makes the combined forces of F5 absolutely essential to every digital organization in the world, including the world’s largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands. </p><br><p>At F5 we actively build a culture that everyone can be themselves and reach their full potential. As a global business leader, we know diversity drives innovation, makes everything we build better for our customers, and fuels our success. We know the magic ingredient is our differences, when embraced with humility and respect. And because we know this, we believe that top talent is found in a diversity of individual backgrounds, experiences, and perspectives to help us all thrive. </p><br><p>As part of our growth, we are now searching for a talented Sr Account Executive, who will cover key accounts across Qatar and Kuwait.</p><br><p>You’ll be a recognized and talented performer in this role with high energy, self-reliance and take ownership of your numbers and how you execute selling to customers in your territory. As this is a direct high touch role where all sales are made through our channel partners, you’ll be making sure to take full advantage of our partners and Channel Partner Account teams on lead generation, account planning and new account development for the existing business and new accounts. You’ll be used to our technology space, probably know the F5 portfolio and have a focus on selling Cloud services. Key will be your passion and obsession for solving customer’s challenges helping them through their own digital <span>transformation. </span></p><br><p>We’ve detailed some of the finer points on the role below. Take some to read through and we look forward to speaking with you about this opportunity. </p><br><p><b>Your role;</b> </p><br><ul><li>Customer development across large O&G customers in Qatar and a mix of major accounts in the Kuwaiti market.</li><li>Responsible for territory planning through research, development and maintenance of long and short range sales and marketing plans. </li><li>Develop customer relationships and lead generation with channel partners, building relationships and developing opportunities by effectively communicating and demonstrating F5 solutions together with a system engineer. This also involves training and educating customers on the F5 story “from Code to Customer”. Developing and delivering sales presentations and closing sales in a professional and effective manner. Including: developing technical presentations (in collaboration with F5 pre-sales technical team) and hosting customer and partner workshops. </li><li>Maintain up-to-date knowledge of industry trends, technical developments, and government regulations that effect target markets. </li><li>Understand organization’s business needs, develop application of products and services and effectively communicate F5’s technical value-added solutions to meet those needs. Including: researching and developing lists of potential customers; identifying and qualifying business opportunities, making regular sales calls to develop relationships and following-up on sales leads </li><li>Prepare formal proposals and present to all levels of the organization including executive level </li><li>Lead negotiations, coordinate complex decision-making process, overcome obstacles to closure and close sales in a professional and effective manner </li><li>Assume a leadership role in coordinating territory strategy and tactics for sales support team (inside sales, systems engineering, channel manager) </li><li>Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce.com CRM tools are utilized appropriately and maintained on a regular basis </li><li>Develop and maintain detailed account profiles for large accounts in territory, to be reviewed by management on a quarterly basis </li><li>Provide regular updates to manager concerning account issues, financial status, etc. </li><li>Meet or exceed sales quotas and revenue goals </li><li>Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers </li><li>Champions significant projects, programs and business initiatives using demonstrated creativity and initiative </li><li>Influence at senior levels within account e.g. Senior <span>Executive/Board/Chair </span></li><li>Perform other related duties as assigned </li></ul><p><b>What we’re ideally looking for:</b> </p><br><ul><li>Typically a number of years direct work experience in a relevant environment, namely, SaaS, PaaS, IaaS, Cloud, Security or Networking Infrastructure delivering quota. </li><li>Strong experience covering the Kuwaiti market</li><li>Experience in O&G, Government, FSI and/or Enterprise Accounts. </li><li>Driven and tenacious with “can-do” attitude </li><li>Track record of New Business attainment </li><li>Bachelor’s degree preferred and relevant work experience </li><li>Experience with Internet related software or systems </li><li>Excellent negotiation and closing skills </li><li>First class solution selling and presentation abilities </li><li>Excellent client interfacing and customer-focused approach </li><li>Ability to provide and work from a home office located within the territory </li></ul><p>The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.</p><br><p><b>Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or</b><b> <span>@myworkday.com</span>)</b><b>.</b></p><br><p><b>Equal Employment Opportunity</b></p><br><p>It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. <span>F5 offers a variety of reasonable accommodations for candidates</span>. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<h2 class="h5">Job description</h2>
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<br><p><span><b>Job Description</b></span></p><br><br><br><br><p><b>Inclusion Teacher (SEN Teacher)</b></p><br><br><p><b>Type: </b>Permanent</p><br><br><p><b>Department:</b> Academic</p><br><br><p><b>Line Manager:</b> Head of Inclusion </p><br><br><p>_____________________________________________________________________________</p><br><br><p><b>Key Duties and Areas of Responsibility</b></p><br><br><p><b>1. Learning, Teaching, and Classroom Practice</b></p><br><br><ul><li>Lead a dedicated Inclusion classroom, delivering high-quality, adapted teaching for students with additional learning needs.</li><li>Tailor instruction, materials, and activities to meet diverse learning profiles and developmental needs.</li><li>Use a range of evidence-based, SEN-appropriate teaching strategies that promote engagement, independence, communication, and social development.</li><li>Create a safe, structured, and supportive learning environment built on positive relationships and clear routines.</li><li>Work collaboratively with subject teachers and support staff to ensure inclusive practice across all learning environments.</li></ul><br><p><b>2. Assessment and Monitoring of Progress</b></p><br><br><ul><li>Assess, monitor, and document student progress using appropriate SEN assessment tools, observational notes, and formative/summative measures.</li><li>Maintain accurate and up-to-date records of progress, behaviour data, interventions, and student needs.</li><li>Use data to inform teaching, adjust strategies, and set targets that promote meaningful progress.</li><li>Provide regular updates to the Inclusion Coordinator and participate in data review meetings.</li></ul><br><p><b>3. IEP Development and Implementation</b></p><br><br><ul><li>Contribute to the development, review, and refinement of Individual Education Plans (IEPs) in collaboration with the Inclusion Coordinator, teachers, parents, and specialists.</li><li>Implement IEPs effectively within the classroom, ensuring goals are embedded in daily learning.</li><li>Conduct scheduled IEP reviews, evaluate progress, and adjust goals, accommodations, and support strategies as needed.</li><li>Ensure all stakeholders — teachers, parents, therapists — understand their roles in IEP implementation.</li></ul><br><p><b>4. Curriculum Adaptation and Access</b></p><br><br><ul><li>Adapt curriculum content, learning activities, and assessments to ensure accessibility for students with diverse needs.</li><li>Modify teaching approaches to support varying cognitive, physical, emotional, and language needs.</li><li>Collaborate with classroom and subject teachers to promote inclusive planning and ensure alignment with whole-school expectations.</li><li>Ensure all students are able to engage meaningfully in a broad and balanced curriculum.</li></ul><br><p><b>5. Collaboration with Therapists and Specialists</b></p><br><br><ul><li>Work closely with the school’s multidisciplinary team, including Speech and Language Therapists (SLTs), Occupational Therapists (OTs), Behaviour Specialists, and Learning Support Assistants.</li><li>Participate in case meetings, share observations, and contribute to intervention plans.</li><li>Ensure therapeutic recommendations are embedded into classroom routines and learning activities.</li></ul><br><p><b>6. Inclusion, Advocacy, and School Culture</b></p><br><br><ul><li>Promote a culture of inclusion, empathy, and respect within the classroom and across the school.</li><li>Advocate for the needs of students with SEND and ensure their voices and preferences are considered.</li><li>Support students’ participation in whole-school events, activities, and social opportunities.</li><li>Model and promote positive attitudes toward diversity and inclusion throughout the school community.</li></ul><br><p><b>7. Professional Development and Reflective Practice</b></p><br><br><ul><li>Engage in ongoing professional learning related to SEN, therapeutic approaches, behaviour support, and inclusive teaching strategies.</li><li>Participate in training, workshops, and coaching through ISP’s Learning Hub and internal programs.</li><li>Reflect on teaching practices, seek feedback, and demonstrate a commitment to continuous improvement.</li></ul><br><p><b>8. Behaviour Guidance and Well-being</b></p><br><br><ul><li>Implement behaviour management strategies aligned with the Inclusion Department’s behaviour policy.</li><li>Maintain high expectations for behaviour while using supportive, developmentally appropriate methods.</li><li>Build student confidence, emotional regulation, and social skills through daily interactions.</li><li>Maintain strong, positive relationships with students and act decisively when behaviour concerns arise.</li></ul><br><p><b>Position Requirements</b></p><br><br><p><b>Education</b></p><br><br><ul><li>Bachelor’s Degree in Special Education, Education, Psychology, or a related field.</li><li>SEN-specific training or certification preferred.</li><li>Teaching qualification recognized by Qatar MoEHE.</li><li>Training in Child Protection and Safeguarding (or willingness to complete upon employment).</li></ul><p><b>Experience</b></p><br><br><ul><li>Minimum 3 years of experience working with students with SEND in a school setting.</li><li>Experience in managing an adapted or small-group learning environment preferred.</li><li>International school or multicultural setting experience is an advantage.</li></ul><p><b>Skills and Competencies</b></p><br><br><ul><li>Strong understanding of SEN pedagogies, intervention strategies, and developmental needs.</li><li>Ability to differentiate learning effectively and adapt curriculum materials.</li><li>Excellent communication and collaboration skills.</li><li>Ability to build trust and rapport with students, families, and colleagues.</li><li>Strong organizational skills and ability to maintain detailed documentation.</li><li>Competence in using digital tools and assistive technologies.</li><li>High level of professionalism, empathy, patience, and emotional intelligence.</li></ul><br><p><b>Attributes</b></p><br><br><ul><li>Passionate advocate for inclusive education.</li><li>Calm, nurturing, and patient approach to supporting diverse learners.</li><li>Internationally minded and culturally sensitive.</li><li>Flexible, reflective, and able to adapt to changing needs.</li><li>Committed to continuous improvement and team collaboration.</li></ul><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health & Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Job Summary <br> <p>The Vice President – Data Analysis will lead the execution of QNB’s enterprise-wide analytics strategy, ensuring insights-driven decision-making across all business units. This role involves overseeing the development of executive dashboards, KPI frameworks, performance analysis, and business intelligence solutions that drive measurable business value. The incumbent will manage a team of analysts and collaborate across functions to improve profitability, enhance operational efficiency, and ensure compliance with internal and regulatory standards.</p><br><p>It is ideal that the candidate should have: Advanced SQL and data modeling, Python, DWH / Lakehouse Design, ETL / ELT Pipeline Development, BI and reporting platforms, Data quality and reconciliation, Banking data domain knowledge, Workflow orchestration and automation, Databricks or similar, Data governance.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder & Financial:</p><br><p>- Lead and manage a team of analysts, BI developers, and MIS experts with clear performance objectives and </p><br><p>KPIs.</p><br><p>- Define team OKRs aligned with strategic initiatives across business segments and digital transformation</p><br><p>- Define enterprise-level KPIs, measurement standards, and performance dashboards aligned with QNB’s strategic </p><br><p>and financial objectives.</p><br><p>- Lead data-driven financial modelling, profitability analysis, and scenario planning to support C-level decisions.</p><br><p>- Optimize business outcomes by integrating advanced analytics into key revenue-generating areas such as </p><br><p>lending, deposits, and fee income.</p><br><p>- Align analytics investments with organizational priorities and deliver maximum ROI from BI platforms and tools.</p><br><p>- Design and deliver cost-efficiency analysis for operational processes using benchmarking and variance analysis.</p><br><p>- Contribute to strategic initiatives such as Net Promoter Score (NPS) growth, client retention, and cross-sell </p><br><p>analytics.</p><br><p>- Monitor and analyse the impact of pricing, interest rate, and commission changes using dynamic models.</p><br><p>- Evaluate and mitigate financial risk exposure through data-supported key risk indicators (KRIs) and early-warning </p><br><p>models.</p><br><p>- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and </p><br><p>monitor exercise of the same.</p><br><p>- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial </p><br><p>performance.</p><br><p>B. Customer (Internal & External):</p><br><p>- Serve as a senior advisor to business units by converting data into insights to drive customer-centric strategy.</p><br><p>- Collaborate with stakeholders across retail, corporate, international, and digital banking to deliver customized </p><br><p>performance reports.</p><br><p>- Lead strategic engagements with marketing, CRM, and product teams to optimize campaign effectiveness and </p><br><p>client segmentation.</p><br><p>- Oversee analytics initiatives that drive onboarding, retention, upselling, and loyalty programs.</p><br><p>- Support branch/channel performance tracking and digital adoption strategies through channel-level analytics.</p><br><p>- Ensure availability of real-time dashboards and alerts for business users through self-service BI environments.</p><br><p>- Facilitate quarterly business reviews with senior executives using insight-backed reporting packs.</p><br><p>- Build external partnerships with vendors and service providers for benchmark studies and advanced analytics </p><br><p>solutions.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p>C. Internal (Processes, Products, Regulatory):</p><br><p>- Own and govern the enterprise data analytics lifecycle from requirement gathering to insight delivery and </p><br><p>refinement.</p><br><p>- Design and deploy standardized business metric definitions and metadata repositories to support consistency </p><br><p>across departments.</p><br><p>- Lead cross-functional working groups to address analytics use cases across finance, risk, treasury, operations, </p><br><p>and compliance.</p><br><p>- Implement analytics frameworks to monitor and improve operational efficiency and cost optimization projects.</p><br><p>- Ensure regulatory-compliant data architecture and reporting workflows as per QCB, GDPR, and NDCP.</p><br><p>- Review, validate, and approve critical business models (profitability, risk scoring, churn) before deployment.</p><br><p>- Work closely with the Data Governance and Quality teams to ensure audit readiness of all analytical models and </p><br><p>outputs.</p><br><p>- Evaluate and implement workflow tools that integrate analytics seamlessly with business systems (CRM, core </p><br><p>banking, etc.).</p><br><p>- Continuous Improvement: [add if they have subordinates]</p><br><p>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>Identify and encourage people to adopt practices better than the industry standard. </p><br><p>Continuously encourage and recognise the importance of thinking out-of-the-box within the team. </p><br><p>Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br><p>D. Learning & Knowledge:</p><br><p>- Build a learning roadmap for the analytics team, covering technical upskilling and business storytelling techniques.</p><br><p>- Champion a culture of analytical curiosity and insight-driven decision-making across business users.</p><br><p>- Establish a knowledge-sharing environment through analytics playbooks, case studies, and success metrics.</p><br><p>- Initiate cross-training programs for analysts to support multi-domain exposure and professional development.</p><br><p>- Stay current with evolving analytics trends, AI/ML tools, and cloud analytics capabilities in financial services.</p><br><p>- Mentor senior analysts on translating business problems into analytical hypotheses and data solutions.</p><br><p>- Facilitate monthly innovation forums to showcase high-impact analytics use cases across QNB.</p><br><p>- Drive a data literacy program across business units to build awareness and adoption of BI solutions.</p><br><p>- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</p><br><p>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br><p>- Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and </p><br><p>prepare them to assume greater responsibilities.</p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities:</p><br><p>- Ensure full adherence to QCB, NDCP, and international data protection and analytics governance requirements.</p><br><p>- Participate in internal and external audits as the analytics lead and provide all required documentation and </p><br><p>evidence.</p><br><p>- Implement review workflows for business reports involving sensitive KPIs or confidential customer information.</p><br><p>- Define and maintain audit trails, access controls, and documentation standards for all critical analytical assets.</p><br><p>- Support Regulatory and Risk teams with analytics for RCSA, KRI, internal capital adequacy, and Basel reporting.</p><br><p>- Oversee proper usage and lifecycle of business models approved for executive decision-making.</p><br><p>- Drive alignment of all analytics programs with the Bank’s Conduct Risk and Data Protection policies.</p><br><p>- Coordinate with Compliance and Internal Audit teams to investigate data breaches or unauthorized analytical </p><br><p>access.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p>F. Other:</p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br><p>of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and </p><br><p>Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br><p>- Build succession planning and capability mapping frameworks within the analytics function.</p><br><p>- Foster an inclusive, high-performance culture that encourages innovation and accountability.</p><br><p>- Oversee recruitment, onboarding, and development of top-tier analytical talent.</p><br><p>- Develop and implement governance policies for dashboard publishing, metric ownership, and release </p><br><p>management.</p><br><p>- Represent analytics in the bank’s technology or governance steering committees.</p><br><p>- Conduct regular performance reviews, identify skills gaps, and implement targeted development plans.</p><br> <br> <br><br> Education and Experience Requirements <br> <p>- University degree with specialization in Business Analytics, Data Science, Economics, Engineering, or related </p><br><p>fields.</p><br><p>- Master’s degree or MBA is highly preferred.</p><br><p>- Minimum 12 years’ experience in data analytics, with at least 8 years in senior leadership roles within the banking </p><br><p>or financial services sector.</p><br><p>- Track record of delivering enterprise-wide BI strategies and measurable business outcomes.</p><br> <br> <br> </div>
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>負責廚房日常運作的總體成功。透過親自執行任務展示烹飪技能,同時領導員工並管理所有與餐飲相關的職能。努力持續提高客人和員工的滿意度,同時維持經營預算。監督所有廚房區域,以確保提供始終如一的優質產品。負責指導和培養員工,包括直屬下屬。必須確保滿足衛生和食品標準。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);4 年廚房、餐飲或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得烹飪術、酒店和餐廳管理或相關專業的兩年制學位;2 年廚房、餐飲或相關專業領域工作經驗。<br><br>核心工作活動<br><br>確保滿足烹飪標準和責任<br><br> 管理廚房輪班運作,並確保遵守所有餐飲政策、標準和程序。 每週估計日常備餐需求,且每天向廚房人員傳達備餐需求。 協助行政總廚處理所有廚房運作和備餐。 定期準備和烹飪或為特殊客人或場合準備和烹飪各種類型的食品。 開發、設計或創建新的應用、想法、關係、系統或產品,包括藝術貢獻。 協助確定應如何呈現菜肴,並進行裝飾性美食展示。 維護食品採購、接收和儲存標準。 確保符合食品處理和衛生標準。 在必要時履行廚房管理人員和員工的所有職責。 認可優質的產品、展示和風味。 確保遵守所有適用的法律法規。 遵循所有食品的適當處理方法和溫度。 操作和維護所有部門設備並報告故障。 檢查生熟食品的品質,確保符合標準。<br><br>領導廚房運作<br><br> 監督和協調備餐廚師和工作人員的活動。 領導輪班,同時根據要求的規格親自製作食品並執行請求。 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 保持員工的工作效率水準。 確保員工瞭解期望和因素。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 確保酒店政策得到公平一致的執行。 根據每個職位的工作描述,傳達績效預期。 認可成功業績並實現預期的結果。<br><br>確保卓越的客戶服務<br><br> 提供超越預期的服務,實現客戶滿意並保留客人。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 為客戶關係樹立積極的榜樣。 授權員工提供卓越的客戶服務。 與客人互動並獲得對產品品質和服務水準的回饋。 處理客人的問題和投訴。<br><br>維護烹飪目標<br><br> 實現和超越目標,包括績效目標、預算目標和團隊目標等。 制定具體的目標和計劃,以便優先考慮、組織和完成工作。 利用勞動管理系統,有效安排業務需求並跟蹤員工的時間和出勤情況。 培訓員工安全程序。<br><br>管理和開展人力資源活動<br><br> 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 參與員工績效評估流程,並根據需要提供回饋。 必要時將問題提請部門經理和人力資源部注意。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。 出席和參加所有相關會議。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>萬豪酒店潛心鑽研待客之道,把握每一次創新機會,為各方的賓客呈獻似曾相識的舒心體驗。成為萬豪酒店的非凡待客師,傳承「時刻展現卓然待客之道」的服務理念。設身處地為賓客著想,用真誠周到的服務延續並發揚我們的品牌傳統。作為全球飯店業的榜樣,萬豪酒店誠摯歡迎您的加入,豐富機遇待您發掘。加入萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。<br><br>JW 萬豪酒店是萬豪國際集團旗下的奢華飯店品牌,在全球各大城市和知名度假勝地擁有 100 多間飯店及度假飯店。JW 堅持以人為本的品牌文化,深信員工是我們的立足之本,有了快樂的員工,才有滿意的賓客。JW 萬豪酒店的員工自信、創新、真誠、敏悟,傳承了萬豪國際集團創始人 J. Willard Marriott(與品牌同名)的優秀品質。歡迎加入我們,成為 JW 萬豪大家庭的一員,體驗不同以往的工作氛圍,在多元化環境中感受同事情誼。超凡待客之道源於員工關懷之道。這就是 JW 為員工提供培訓、發展、肯定的機會,讓您在注重整體健康的豪華環境中盡情揮灑工作激情。這就是 JW 非凡款待。加入 JW 萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>負責廚房日常運作的總體成功。透過親自執行任務展示烹飪技能,同時領導員工並管理所有與餐飲相關的職能。努力持續提高客人和員工的滿意度,同時維持經營預算。監督所有廚房區域,以確保提供始終如一的優質產品。負責指導和培養員工,包括直屬下屬。必須確保滿足衛生和食品標準。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);4 年廚房、餐飲或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得烹飪術、酒店和餐廳管理或相關專業的兩年制學位;2 年廚房、餐飲或相關專業領域工作經驗。<br><br>核心工作活動<br><br>確保滿足烹飪標準和責任<br><br> 管理廚房輪班運作,並確保遵守所有餐飲政策、標準和程序。 每週估計日常備餐需求,且每天向廚房人員傳達備餐需求。 協助行政總廚處理所有廚房運作和備餐。 定期準備和烹飪或為特殊客人或場合準備和烹飪各種類型的食品。 開發、設計或創建新的應用、想法、關係、系統或產品,包括藝術貢獻。 協助確定應如何呈現菜肴,並進行裝飾性美食展示。 維護食品採購、接收和儲存標準。 確保符合食品處理和衛生標準。 在必要時履行廚房管理人員和員工的所有職責。 認可優質的產品、展示和風味。 確保遵守所有適用的法律法規。 遵循所有食品的適當處理方法和溫度。 操作和維護所有部門設備並報告故障。 檢查生熟食品的品質,確保符合標準。<br><br>領導廚房運作<br><br> 監督和協調備餐廚師和工作人員的活動。 領導輪班,同時根據要求的規格親自製作食品並執行請求。 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 保持員工的工作效率水準。 確保員工瞭解期望和因素。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 確保酒店政策得到公平一致的執行。 根據每個職位的工作描述,傳達績效預期。 認可成功業績並實現預期的結果。<br><br>確保卓越的客戶服務<br><br> 提供超越預期的服務,實現客戶滿意並保留客人。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 為客戶關係樹立積極的榜樣。 授權員工提供卓越的客戶服務。 與客人互動並獲得對產品品質和服務水準的回饋。 處理客人的問題和投訴。<br><br>維護烹飪目標<br><br> 實現和超越目標,包括績效目標、預算目標和團隊目標等。 制定具體的目標和計劃,以便優先考慮、組織和完成工作。 利用勞動管理系統,有效安排業務需求並跟蹤員工的時間和出勤情況。 培訓員工安全程序。<br><br>管理和開展人力資源活動<br><br> 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 參與員工績效評估流程,並根據需要提供回饋。 必要時將問題提請部門經理和人力資源部注意。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。 出席和參加所有相關會議。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>萬豪酒店潛心鑽研待客之道,把握每一次創新機會,為各方的賓客呈獻似曾相識的舒心體驗。成為萬豪酒店的非凡待客師,傳承「時刻展現卓然待客之道」的服務理念。設身處地為賓客著想,用真誠周到的服務延續並發揚我們的品牌傳統。作為全球飯店業的榜樣,萬豪酒店誠摯歡迎您的加入,豐富機遇待您發掘。加入萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。<br><br>JW 萬豪酒店是萬豪國際集團旗下的奢華飯店品牌,在全球各大城市和知名度假勝地擁有 100 多間飯店及度假飯店。JW 堅持以人為本的品牌文化,深信員工是我們的立足之本,有了快樂的員工,才有滿意的賓客。JW 萬豪酒店的員工自信、創新、真誠、敏悟,傳承了萬豪國際集團創始人 J. Willard Marriott(與品牌同名)的優秀品質。歡迎加入我們,成為 JW 萬豪大家庭的一員,體驗不同以往的工作氛圍,在多元化環境中感受同事情誼。超凡待客之道源於員工關懷之道。這就是 JW 為員工提供培訓、發展、肯定的機會,讓您在注重整體健康的豪華環境中盡情揮灑工作激情。這就是 JW 非凡款待。加入 JW 萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>职位概述<br><br>负责厨房日常运作的总体成功。通过亲自执行任务展示烹饪技能,同时领导员工并管理所有与餐饮相关的职能。努力持续提高客人和员工的满意度,同时维持经营预算。监督所有厨房区域,以确保提供始终如一的优质产品。负责指导和培养员工,包括直属下属。必须确保满足卫生和 食品标准。<br><br>求职者个人资料<br><br>教育和经验要求<br><br> 高中文凭或高中同等学历 (GED);4 年厨房、餐饮或相关专业领域工作经验。<br><br>或者<br><br> 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位;2 年厨房、餐饮或相关专业领域工作经验。<br><br>核心工作活动<br><br>确保满足烹饪标准和责任<br><br> 管理厨房轮班运作,并确保遵守所有餐饮政策、标准和程序。 每周估计日常备餐需求,且每天向厨房人员传达备餐需求。 协助行政总厨处理所有厨房运作和备餐。 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。 开发、设计或创建新的应用、想法、关系、系统或产品,包括艺术贡献。 协助确定应如何呈现菜肴,并进行装饰性美食展示。 维护食品采购、接收和储存标准。 确保符合食品处理和卫生标准。 在必要时履行厨房管理人员和员工的所有职责。 认可优质的产品、展示和风味。 确保遵守所有适用的法律法规。 遵循所有食品的适当处理方法和温度。 操作和维护所有部门设备并报告故障。 检查生熟食品的质量,确保符合标准。<br><br>领导厨房运作<br><br> 监督和协调备餐厨师和工作人员的活动。 领导轮班,同时根据要求的规格亲自制作食品并执行请求。 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。 鼓励和建立团队成员之间的相互信任、尊重和合作。 树立榜样,示范适当的行为。 保持员工的工作效率水平。 确保员工了解期望和因素。 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。 确保酒店政策得到公平一致的执行。 根据每个职位的工作描述,传达绩效预期。 认可成功业绩并实现预期的结果。<br><br>确保卓越的客户服务<br><br> 提供超越预期的服务,实现客户满意并保留客人。 管理日常运营,确保质量和标准,且每天满足客户的期望。 为客户关系树立积极的榜样。 授权员工提供卓越的客户服务。 与客人互动并获得对产品质量和服务水准的反馈。 处理客人的问题和投诉。<br><br>维护烹饪目标<br><br> 实现和超越目标,包括绩效目标、预算目标和团队目标等。 制定具体的目标和计划,以便优先考虑、组织和完成工作。 利用劳动管理系统,有效安排业务需求并跟踪员工的时间和出勤情况。 培训员工安全程序。<br><br>管理和开展人力资源活动<br><br> 识别他人的发展需求,并指导、辅导或以其他方式帮助他人提升知识或技能。 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。 参与员工绩效评估流程,并根据需要提供反馈。 必要时将问题提请部门经理和人力资源部注意。<br><br>其他责任<br><br> 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。 分析信息和评估结果,以选择最佳解决方案并解决问题。 出席和参加所有相关会议。<br><br>万豪国际集团致力于成为提倡机会均等的雇主,欢迎所有求职者加入,并为其提供平等的就业机会。我们不懈努力营造工作环境,重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用,这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人,这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。<br><br>万豪酒店潜心钻研待客之道,把握每一次创新机会,为五湖四海的宾客呈献似曾相识的舒心体验。成为万豪酒店的非凡待客师,传承“时刻展现卓然待客之道”的服务理念。想宾客之所想,用真诚周到的服务延续并发扬我们的品牌传统。作为全球酒店业的榜样,万豪酒店诚挚欢迎您的加入,丰富机遇待您发掘。加入万豪酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。<br><br>JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌,在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化,深信员工是我们的立足之本,有了快乐的员工,才有满意的宾客。JW 万豪酒店的员工自信、创新、真诚、敏悟,传承了万豪国际集团创始人 J. Willard Marriott(与品牌同名)的卓越品质。欢迎加入我们,成为 JW 万豪大家庭的一员,体验不同以往的工作氛围,在多元化环境中感受同事情谊。JW 为员工提供培训、发展、认可的机会,让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是 JW 非凡款待。加入 JW 万豪酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Senior Cargo Customer Service Agent
<p><strong>Job Purpose</strong></p><br>
<p>The Cargo Customer Service Agent is responsible for providing high-quality customer service and operational support for cargo activities, ensuring efficient cargo reservations, shipment movement, flight planning, and coordination with customers and stakeholders. The role contributes to maximizing revenue opportunities, maintaining service excellence, and ensuring compliance with airline, safety, and regulatory standards.</p><br>
<p><strong>Key Responsibilities</strong></p><br>
<p><strong>Cargo Operations & Coordination</strong></p><br>
<ul><li>Ensure full compliance with all company, host country, safety, and security regulations related to cargo operations.</li><li>Coordinate closely with internal departments, customers, ground handling agents, and third-party service providers to ensure timely transfer and delivery of cargo shipments.</li><li>Monitor cargo movements and proactively address operational challenges to maintain service standards.</li><li>Support initiatives aimed at improving cargo sales performance and operational efficiency at the station.</li><li>Distribute operational updates, notifications, and service information to relevant internal and external stakeholders.</li><li>Promote awareness of cargo products and services among customers and internal teams.</li><li>Perform additional duties assigned by management as required.</li></ul>
<p><strong>Customer Service</strong></p><br>
<ul><li>Respond promptly and professionally to customer inquiries regarding cargo bookings, shipment status, and service requests.</li><li>Coordinate service recovery actions and corrective measures when disruptions occur, ensuring effective communication with stakeholders.</li><li>Monitor backlog and critical shipment situations and provide timely updates to minimize customer complaints.</li><li>Coordinate with operational teams and outstations for shipments requiring special handling or priority attention.</li><li>Assist in resolving shipment verification, finance reconciliation, and compliance-related queries.</li><li>Support billing and settlement processes by coordinating with IATA/CASS and relevant cargo offices.</li></ul>
<p><strong>Reservations & Capacity Management</strong></p><br>
<ul><li>Process cargo booking requests accurately and enter reservations into the cargo management system in accordance with company procedures.</li><li>Coordinate with Revenue Management and Sales teams to optimize booking allocations and maximize flight utilization.</li><li>Arrange bookings with partner airlines, trucking providers, and other service partners for offline destinations when required.</li><li>Ensure booking information is communicated to ground handling agents within established timelines to support on-time flight departures.</li></ul>
<p><strong>Sales Support</strong></p><br>
<ul><li>Handle customer interactions with freight forwarders, shippers, and consignees through telephone and electronic communication channels.</li><li>Provide cargo rate quotations and assist customers with booking and forwarding requirements.</li><li>Support revenue generation by maximizing flight capacity utilization and promoting cargo services.</li><li>Assist in flight planning activities for export and import cargo operations.</li><li>Prepare operational and service reports, including flight departure and accounting updates.</li></ul>
<p><strong>Qualifications & Experience</strong></p><br>
<ul><li>Bachelor's Degree or equivalent with a minimum of 1 year of relevant cargo, logistics, airline, or customer service experience.</li><li>IATA, UFTAA, or other aviation/cargo-related certifications.</li><li>Experience within airline cargo operations, freight forwarding, logistics, or ground handling services.</li><li>Knowledge of cargo reservation and shipment tracking systems.</li><li>Understanding of airline cargo operations and logistics processes.</li><li>Familiarity with cargo documentation, billing, and settlement procedures.</li><li>Excellent customer service and interpersonal skills.</li><li>Strong verbal and written communication skills in English.</li></ul>
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