Oracle - Egypt jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Oracle, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.</p><br><p>As a global leader, we’re looking for a Support Services Owner to drive success as part of our Support organization. Join us and create the future.</p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p>As a Support Services Owner, you will work in a team environment to be accountable for Oracle Health customer relationships. As you work with Oracle Health customers, you will perform the below responsibilities. Your ultimate goal is healthy team and customer relationships to deliver value outcomes for both Oracle and our customers.</p><br><ul><li>Manage complex external customer relationships with a high degree of variability</li><li>Influence customer support strategy focusing on value achievement and targeted outcomes</li><li>Develop complex continuous improvement strategies&nbsp;</li><li>Act as the single point of contact for cross-organizational support escalations&nbsp;</li><li>Provide support processes expertise and advise on expectations for both internal stakeholders and external clients</li><li>Contribute to internal team value and improvements</li></ul><p><strong>Required Experience:</strong></p><br><ul><li>Bachelor's or Master’s degree in IT, HealthCare, related field or equivalent relevant work experience</li><li>At least 6+ years software/system implementation or system/support work experience</li><li>Healthcare information technology (HIT), consulting, support, project/program management, customer relationship management and/or other customer-facing</li><li>Fluent in English</li></ul><p><strong>Preferred Qualifications:</strong></p><br><ul><li>Cerner millennium experience</li><li>Customer relationship/Service Management experience</li><li>Experience working in Application Managed Services/Support or Product or other customer related businesses.</li></ul><p><strong>Expectations:</strong></p><br><ul><li>Willing to work 100% from customer location (Doha, Qatar)</li><li>Willing to work additional or irregular hours as needed and allowed by local regulations</li><li>Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position</li><li>Perform other responsibilities as assigned</li></ul><br>Qualifications:<br><p>Career Level - IC2</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Embrace the Role of Lead Client Accountable Executive - Where Client Empowerment Meets Strategic Vision!</p><br><p>Are you ready to seize a leadership opportunity that marries client relationships with strategic innovation? We're on the hunt for a dynamic Lead Client Accountable Executive who can blend their business acumen, healthcare expertise, and client-centric mindset to redefine excellence. If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here.</p><br><p><strong>Why Us:</strong></p><br><p>Trailblazing Impact: As a Lead Client Accountable Executive, you'll be at the forefront of managing multi-region or national client relationships, transforming the healthcare landscape across regions and countries.</p><br><p>Strategic Partnering: Join our team and become the catalyst for fostering strategic partnerships at every level within client organizations, solidifying trust and paving the way for visionary collaboration.</p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p><strong>Your Role:</strong></p><br><p>As a Lead Client Accountable Executive, you'll not only manage client relationships but also serve as the critical point of escalation, ensuring swift resolution of high-level challenges that demand executive attention. Your role as an advocate for the client will be paramount, as you champion their interests while nurturing partnerships that extend beyond the ordinary.</p><br><p><strong>What You'll Achieve:</strong></p><br><p>Unified Engagement: Guide our engagements with clients, harmonizing strategy, messaging, and delivery to ensure a seamless and impactful experience.</p><br><p>Elevated Visibility: Elevate the client's reference-ability, proactively showcasing the value of their relationship with us.</p><br><p>Strategic Visionary: Chart the course for current and future solutions through strategic road mapping sessions, aligning with the client's vision to enhance citizen health outcomes.</p><br><p>Sales Dynamo: Drive the sales process from inception to closure, consistently exceeding sales quotas and expanding our horizons.</p><br><p>Financial Stewardship: Establish best practices for client profitability, streamlining processes from invoicing to contractual interactions.</p><br><p><strong>What You Bring:</strong></p><br><p>Educational Backbone: A Bachelor's degree in business, healthcare, or a related field lays the foundation for your expertise.</p><br><p>Client Journey: Leverage at least 7 years of healthcare information technology (HCIT) client relationship management, sales, business development, or consulting work experience to guide clients to success.</p><br><p><strong>Step into the Spotlight:</strong></p><br><p>Join us as a Lead Client Accountable Executive and channel your passion for healthcare and relationship-building into transformative achievements. Be the visionary that guides our clients and us into a future of innovation and excellence. Take the first step - apply now!</p><br><br>Qualifications:<br><p>Career Level - IC4</p><br> </div>