Jobs in Tourism Sector in Qatar

<p>Supervise daily operations of the pastry kitchen. Prepare &amp; present high-quality desserts,pastries,baked goods. Guide and support Pastry Chefs de Partie &amp; junior team members. HACCP &amp; food safety standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years experience in luxury 5-star hotel. Passport mandatory Acknowledgement letter Experience in Sous Chef, Demi Chef ,Commi Chef , Chef De-Party</p>

Additional Information<br><br>Job Number 26092882<br><br>Job Category Sales & Marketing<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26079924<br><br>Job Category Sales & Marketing<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26079924<br><br>Job Category Sales & Marketing<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26079000<br><br>Job Category Sales & Marketing<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling F&B sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to F&B sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Job Description<br><br>The Bar Porter is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Bar Porter position provides support to the Bartenders ensuring they have the resources required to provide guests with quick and efficient beverage service according to Four Seasons standards. The Bar Porter stocks bar with ice glasses, garnish, soda and beer and ensures liquor requisitions are filled to specifications. The Bar Porter ensures the cleanliness of the bar and assists with bussing tables when required.<br><br>We are looking for individuals with excellent personal presentation and interpersonal skills. Strong beverage knowledge regarding beer, wines and liquors is ideal. The Bar Porter requires continuous standing for up to 8 hours a day and the ability to lift up to 50lbs. The ideal candidate with have a confident outgoing personality and a can-do approach to any request. Applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.<br><br>Preferred Qualifications And Skills<br><br>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills. The ability to perform this position to Four Seasons Standards is required. In addition to discreetly clearing tables, the Server Assistant performs side work, polishes silverware, refills condiment containers and crumbs tables. The ideal candidate will have an outgoing personality and a can-do approach to any task! Requires reading, writing and oral proficiency in the English language. Degree & Diploma in the Hotel Management <br><br>Our Offering<br><br>Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in a high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage <br><br>Work Authorization<br><br>Hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs

Mandarin Oriental, Doha is looking for a Concierge to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.<br><br>As Concierge, you will be responsible for the following duties:<br><br>Create focused conversations with guests which identify their personal preferences. Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success. Provide clear directions for all guests travelling outside of the hotel. Respond to all guests’ needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate. Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests. Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges. Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities. Assists guests in the confirming or booking of airline flights.<br><br>As Concierge, We Expect From You<br><br>Minimum 2 year of experience working in a 5-star hotel environment. A minimum of 1 years of Concierge/ Guest Relations/ Front Office experience Ability to understand guest needs and expectations and to deliver superior customer service. Perform job with attention to details and the ability to organize and handle multiple tasks effectively Previous experience working in the Middle East is an advantage.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Concierge to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.<br><br>As Concierge, you will be responsible for the following duties:<br><br>Create focused conversations with guests which identify their personal preferences. Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success. Provide clear directions for all guests travelling outside of the hotel. Respond to all guests’ needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate. Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests. Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges. Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities. Assists guests in the confirming or booking of airline flights.<br><br>As Concierge, We Expect From You<br><br>Minimum 2 year of experience working in a 5-star hotel environment. A minimum of 1 years of Concierge/ Guest Relations/ Front Office experience Ability to understand guest needs and expectations and to deliver superior customer service. Perform job with attention to details and the ability to organize and handle multiple tasks effectively Previous experience working in the Middle East is an advantage.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Mandarin Oriental, Doha is looking for a Concierge to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest’s needs and requests.<br><br>As Concierge, you will be responsible for the following duties:<br><br>Create focused conversations with guests which identify their personal preferences. Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success. Provide clear directions for all guests travelling outside of the hotel. Respond to all guests’ needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate. Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests. Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges. Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities. Assists guests in the confirming or booking of airline flights.<br><br>As Concierge, We Expect From You<br><br>Minimum 2 year of experience working in a 5-star hotel environment. A minimum of 1 years of Concierge/ Guest Relations/ Front Office experience Ability to understand guest needs and expectations and to deliver superior customer service. Perform job with attention to details and the ability to organize and handle multiple tasks effectively Previous experience working in the Middle East is an advantage.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.<br><br>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for every year since the survey began in 1998.<br><br>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts:<br><br>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.<br><br>Join our Team<br><br>The Four Seasons team thrives in an environment which is warm, dynamic, fast-paced and responsive to business priorities. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. On offer is the opportunity to build a life-long career with global potential, professional growth and a supporting platform to excel with a real sense of pride in work well done. Join Four Seasons to experience a globally recognized culture of connection, craftsmanship and character, based on a fundamental belief in the power of people.<br><br>Work on a team that is built on mutual respect, collaboration, excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998. <br><br>Four Seasons Hotel Doha<br><br>Gazing over the Arabian Gulf, with a private beach and marina curving at its feet, Four Seasons Hotel Doha is a traveler’s haven fashioned to the finest international standards. It is the centerpiece of Doha’s outstanding waterfront landmark, the West Bay business and residential complex. Four Seasons is home to 237 guest rooms overlooking land and sea, nearly a quarter of which are suites. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st-century conveniences.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.<br><br>About The Role<br><br>The Executive Pastry Chef will support the Executive Chef in the day-to-day operation of the Kitchen’s bake/pastry, overseeing all operations including training, quality controls inspection, food safety assurance, and supervising all staff in order to ensure the highest standards of food quality.<br><br>What You Will Do<br><br>As a Department Leader, you will motivate and develop a team, always leading by example, and instill a culture of continuous learning and improvement among your staff. You actively participate in Employee Relations activities and programs. You are actively involved in identifying and assessing the needs of your team and investing in their career development through effective coaching, training, and by instilling our company values. When dealing with external and internal customers you live by the Golden Rule. You will use your unique personality and service style fulfilling the Four Seasons Brand and Resort standards creating a special and memorable experience! Being able to lead the Pastry and Bakery Team. Able to handle Banquet, A la carte, Catering, promotions, etc <br><br>What You Bring<br><br>Minimum 5 years management experience in Kitchen’s bake/pastry operations. Demonstrate adaptability to live in a remote location. Knowledge of English and Spanish (Preferred) language. The ability to oversee all aspects of the pastry operation, including forecasting, scheduling, training, and motivating the team. The ability to coordinate the selection, training, development, and evaluation of employees through effective management and leadership to ensure that established cultural and core standards are met. The ability to oversee the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. The ability to work closely with the Executive Chef, Food & Beverage Manager, and Restaurant General Managers. The ability to ensure that sanitation standards as set forth by Four Seasons and federal regulations are in compliance as well as the cleanliness and organization of the kitchen. The ability to maintain control systems that will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality. You actively attend regular operational meetings to ensure effective coordination and cooperation between departments. The ability to ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. The ability to communicate with employees and managers to ensure operational needs are met. The ability to coordinate personal training to guarantee a high level of service and productivity. The ability to anticipate, in advance, all materials and supplies and assure their availability. <br><br>What We Offer<br><br>Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Major medical expenses insurance Food vouchers Savings fund Transport Access to gym facilities <br><br>Work Authorization<br><br>The Hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>At The Ned Doha, exceptional hospitality is at the heart of everything we do. We are currently looking for a confident, service-driven, and proactive Duty Manager to join our team and play a key role in ensuring seamless hotel operations and memorable guest experiences.<br><br>As a leader on the floor, you will be the main point of contact for guests and team members during your shift, ensuring that every aspect of the hotel runs smoothly while maintaining the highest standards of luxury service.<br><br>What You'll Be Doing:<br><br>Oversee the day-to-day hotel operations and ensure smooth coordination between all departments. Act as the Manager on Duty, responding promptly and professionally to guest concerns, feedback, and operational challenges. Lead by example to deliver exceptional guest experiences and maintain the highest service standards. Support Front Office, Concierge, Housekeeping, Food & Beverage, and other operational teams as required. Maintain a strong and visible presence in guest areas, ensuring service excellence at all times. Welcome and assist VIP guests, handling special requests with professionalism and discretion. Resolve guest complaints effectively and ensure satisfactory outcomes. Monitor hotel standards, cleanliness, presentation, and overall guest satisfaction. Ensure compliance with company policies, brand standards, health & safety regulations, and operational procedures. Coordinate and respond to emergency situations, ensuring the safety and wellbeing of guests and team members. Prepare operational reports, handovers, and communicate key information between shifts. Support the training, coaching, and development of operational team members. <br><br>About You:<br><br>Previous experience in a Duty Manager, Assistant Front Office Manager, or similar leadership role within a luxury hotel environment. Proven experience working in a 5-star hotel. Strong leadership, communication, and interpersonal skills. Passionate about delivering exceptional guest service and creating memorable experiences. Excellent problem-solving abilities with a calm and professional approach under pressure. Strong organizational skills with the ability to manage multiple priorities simultaneously. Experience using hotel property management systems such as Opera or similar platforms. Knowledge of hotel operations, guest relations, and luxury hospitality standards. Flexible to work shifts, weekends, public holidays, and operational requirements. Ability to lead, motivate, and inspire teams while fostering a positive working environment. <br><br>What’s In It for You?<br><br>Tax-free salary of QAR 72,000 per year21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture:<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Duty Manager!<br><br>#Duty Manager #The Ned Doha

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>At The Ned Doha, exceptional hospitality is at the heart of everything we do. We are currently looking for a confident, service-driven, and proactive Duty Manager to join our team and play a key role in ensuring seamless hotel operations and memorable guest experiences.<br><br>As a leader on the floor, you will be the main point of contact for guests and team members during your shift, ensuring that every aspect of the hotel runs smoothly while maintaining the highest standards of luxury service.<br><br>What You'll Be Doing:<br><br>Oversee the day-to-day hotel operations and ensure smooth coordination between all departments. Act as the Manager on Duty, responding promptly and professionally to guest concerns, feedback, and operational challenges. Lead by example to deliver exceptional guest experiences and maintain the highest service standards. Support Front Office, Concierge, Housekeeping, Food & Beverage, and other operational teams as required. Maintain a strong and visible presence in guest areas, ensuring service excellence at all times. Welcome and assist VIP guests, handling special requests with professionalism and discretion. Resolve guest complaints effectively and ensure satisfactory outcomes. Monitor hotel standards, cleanliness, presentation, and overall guest satisfaction. Ensure compliance with company policies, brand standards, health & safety regulations, and operational procedures. Coordinate and respond to emergency situations, ensuring the safety and wellbeing of guests and team members. Prepare operational reports, handovers, and communicate key information between shifts. Support the training, coaching, and development of operational team members. <br><br>About You:<br><br>Previous experience in a Duty Manager, Assistant Front Office Manager, or similar leadership role within a luxury hotel environment. Proven experience working in a 5-star hotel. Strong leadership, communication, and interpersonal skills. Passionate about delivering exceptional guest service and creating memorable experiences. Excellent problem-solving abilities with a calm and professional approach under pressure. Strong organizational skills with the ability to manage multiple priorities simultaneously. Experience using hotel property management systems such as Opera or similar platforms. Knowledge of hotel operations, guest relations, and luxury hospitality standards. Flexible to work shifts, weekends, public holidays, and operational requirements. Ability to lead, motivate, and inspire teams while fostering a positive working environment. <br><br>What’s In It for You?<br><br>Tax-free salary of QAR 72,000 per year21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture:<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Duty Manager!<br><br>#Duty Manager #The Ned Doha

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Summary</strong></p><br><p>The Director of Sales, Catering &amp; Events is responsible for driving catering and social event revenue growth while supporting the overall Sales &amp; Marketing strategy of the hotel. This leadership role oversees the strategic sales approach for high-value weddings, social celebrations, corporate meetings, incentive groups, and signature events, with a focus on maximizing revenue, strengthening client relationships, and delivering exceptional guest experiences.</p><br><p>The position partners closely with Sales, Marketing, Revenue Management, Culinary, Banquets, and Operations teams to develop profitable business opportunities, optimize event performance, and ensure seamless execution from initial inquiry through post-event follow-up.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Revenue Generation &amp; Strategic Sales Leadership</strong></p><br><ul><li><p>Achieve and exceed quarterly and annual catering revenue targets through proactive sales strategies and effective account management.</p><br></li><li><p>Develop and execute a comprehensive catering sales plan to increase market share, attract new business, and maximize revenue opportunities.</p><br></li><li><p>Generate new business through targeted prospecting, networking, client entertainment, site inspections, FAM trips, industry events, and strategic partnerships.</p><br></li><li><p>Maintain an active sales pipeline within Delphi, Opera Sales &amp; Catering, or equivalent systems at a minimum of three times the assigned revenue goal.</p><br></li><li><p>Lead negotiations for contracts, menus, pricing, and event details while protecting profitability and adhering to approved commercial guidelines.</p><br></li><li><p>Identify and maximize ancillary revenue opportunities including audiovisual services, décor, specialty linens, entertainment, and experiential offerings.</p><br></li><li><p>Analyze market trends, competitor activity, and customer feedback to identify opportunities for growth.</p><br></li></ul><p><strong>Client Relationship Management &amp; Business Development</strong></p><br><ul><li><p>Serve as the strategic point of contact for key accounts, ensuring exceptional service delivery and long-term relationship development.</p><br></li><li><p>Cultivate strong partnerships with wedding planners, corporate meeting professionals, incentive houses, event agencies, social influencers, and luxury clientele.</p><br></li><li><p>Lead creative menu consultations, event concept discussions, tastings, and customized proposal presentations.</p><br></li><li><p>Build client loyalty through proactive communication, personalized service, and consistent follow-through.</p><br></li><li><p>Secure repeat business, referrals, testimonials, and brand advocacy following successful events.</p><br></li></ul><p><strong>Event Planning &amp; Operational Excellence</strong></p><br><ul><li><p>Ensure accurate and timely preparation and distribution of Banquet Event Orders (BEOs), ideally a minimum of 14 days prior to event execution.</p><br></li><li><p>Facilitate weekly BEO review meetings with Banquets, Culinary, Engineering, IT, and operational stakeholders to ensure alignment and flawless delivery.</p><br></li><li><p>Provide leadership and oversight during critical events, including luxury weddings, VIP functions, corporate galas, and high-profile social occasions.</p><br></li><li><p>Conduct post-event reviews to evaluate performance, identify improvements, and enhance future guest experiences.</p><br></li><li><p>Ensure all events reflect the hotel’s brand standards and commitment to exceptional service.</p><br></li></ul><p><strong>Team Leadership &amp; Development</strong></p><br><ul><li><p>Lead, coach, and develop Catering Sales Managers and Coordinators to achieve individual and team objectives.</p><br></li><li><p>Establish clear performance expectations, sales goals, and professional development plans.</p><br></li><li><p>Conduct joint sales calls, client meetings, and site tours to support team capability building.</p><br></li><li><p>Participate in performance evaluations, talent development initiatives, and succession planning.</p><br></li><li><p>Foster a collaborative, accountable, and high-performing sales culture.</p><br></li></ul><p><strong>Financial &amp; Administrative Responsibilities</strong></p><br><ul><li><p>Prepare accurate monthly catering forecasts with a minimum 95% accuracy rate.</p><br></li><li><p>Monitor business pace, conversion rates, revenue performance, and profitability metrics.</p><br></li><li><p>Manage departmental expenses within approved budgets, including client entertainment, FAM trips, industry events, and sales initiatives.</p><br></li><li><p>Ensure all contracts, deposits, billing procedures, and documentation comply with hotel policies, legal requirements, and insurance standards.</p><br></li><li><p>Monitor event profitability through effective management of pricing, concessions, attrition, and damages.</p><br></li><li><p>Partner with Finance to ensure timely invoicing, final billing accuracy, and collection of outstanding balances.</p><br></li></ul><p><strong>Skills &amp; Competencies</strong></p><br><ul><li><p>Exceptional consultative selling, negotiation, presentation, and closing abilities.</p><br></li><li><p>Proven ability to develop and execute strategic sales plans in a luxury hospitality environment.</p><br></li><li><p>Strong knowledge of food and beverage operations, menu engineering, event design, and banquet execution.</p><br></li><li><p>Advanced financial understanding including forecasting, budgeting, profitability analysis, P&amp;L review, attrition, and damages management.</p><br></li><li><p>Excellent organizational skills with the ability to manage 50+ active event opportunities and priorities simultaneously.</p><br></li><li><p>Outstanding communication skills with the ability to influence executives, high-net-worth clients, planners, and internal stakeholders.</p><br></li><li><p>Demonstrated leadership capability with experience coaching and developing sales professionals.</p><br></li><li><p>Professional presence and discretion appropriate for executive-level clients and VIP events.</p><br></li><li><p>Flexibility to work evenings, weekends, holidays, and extended hours based on business demands.</p><br></li></ul><p><strong>Service Culture</strong></p><br><p>The incumbent of the role will be required to demonstrate the fundamentals of the company’s <strong>Count on Me</strong>!&nbsp; Service culture to be responsive, respectful and deliver a great experience.</p><br> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Captain, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> General: It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. WA Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Waldorf Astoria Doha West Bay Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Waldorf Astoria. Ensure compliance with the Hilton social media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Waldorf Astoria has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities. Departmental: Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to the guests. Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics. Support the outlet manager when required to train colleagues in accordance with the applicable standards and policies and regularly update the Standard Drink Appearance file (SDA). If necessary be able to personally interact and recommend suitable drinks for guest. Handle effectively any kind of customer complaints being verbal or written and report to managers without fail. Set up daily bar counter and ensure that mise en place and any other required ingredients and equipment are prepared in order to work as efficient as possible. All bottles and ingredients should be set up as per the bar’s standard to assure they are in easy reach and facilitate effective service. Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods. Assist in carrying out monthly inventories together with the Banquet Supervisor and managers. Responsible for checking the temperature of the bar fridges and follow the First in, First Out standards. Assure that correct date labelling is always in place for all related products. Clean and sanitize the bar areas after each shift and when required. Carry out periodic deep cleaning of all related bar areas including storage facilities and fridges. Operate the required steps on the point of sales system in order to process food and beverage orders. If requested being able to carry out cashiering and daily cash and credit collections. The Bartender will support the server in serving food and beverage, cleaning tables, chairs and work area to maintain a sanitary environment. Any other reasonable tasks as assigned by the outlet manager including assisting other outlets. Colleague Relations: Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks. Guest Relations: Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest. Have a natural, warm smile and a friendly and passionate approach towards guests. Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions. Report guest’s preference to superiors and act upon them whenever known. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a captain, you’re not just ensuring a seamless service process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.</li> <li><strong>Support efficient check-out:</strong> Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.</li> <li><strong>Provide hotel and local knowledge:</strong> Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.</li> <li><strong>Promote hotel services:</strong> Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.</li> <li><strong>Delight our guests:</strong> Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul></p><p></p>

Job Description<br><br>Key accountabilities and decision ownership:<br><br>Provide support and manage planned and unplanned outage communication to customer and engage with technology teams to troubleshoot customer issue. Work with technology to build pro-active controls to reduce technical complaints from customer. Track and report technical complaints vs base. Propose corrective actions to reduce number of complaints vs customer base. Work with digital team to build self-service channel for customers (e.g. My Vodafone App, Chat bot) where they can self- troubleshoot technical issue. Ensure customer is kept informed on status of his complaint. Track and reduce repeat calls from customer on trouble ticket follow-up and log each interaction with customer in CRM tool. Ensure field teams from sub-contractor are following standard operating procedures to resolve technical complaint from customer. Ensure all activities performed by field team to fix customer issue are logged inside CRM tool. Conduct trainings for frontline team so that customer issue can be resolved on 1st call before raising trouble ticket. Track and report issues reported by customer within 10 days and within 1 month of installation. If issue is related to quality of installation, immediately highlight such cases to Fixed Fulfilment team to take corrective actions. Fixed support manual activities are:Calling customers for 1st level troubleshooting. Book appointment booking for home visit, if required. Monitor SLAs across multiple field vendors and areas. Tracking trouble tickets are closed within agreed SLA – 24 Hours (including field visit). Own and maintain field service experience by providing regular training to field team on Vodafone way of working plus ensuring field agents have Vodafone approved uniforms, ID’s. Manual tracking and reporting of fixed line inventory and re-ordering based on run-rate. Access Media first operator portal to check IP TV fulfilment status as part of troubleshooting. Manually collecting and reviewing customer feedback forms from field team and uploading in Siebel for future reference. Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.<br><br>Qualifications<br><br>Education:<br><br>Engineering degree in Telecommunications<br><br>Advance Knowledge in Fixed Fibre Services i.e. FTTX<br><br>Knowledge & Exprience:<br><br>More than 5 years of relevant experience in the service or telecommunication industry with a strong background in fulfilment across mobility and fixed. Track record in managing vendors of diverse backgrounds to achieve high level of service. Knowledge in OTDR/LSPM testing equipment’s and analysing the testing reports to check whether the results are within the threshold. And experience and knowledge in Fixed fibre Services i.e. FTTX and on checking 5G Signal quality during field visit (RSSI value). Expertise to create training material and troubleshooting guide based on the use case scenarios with an ability to understand technical resolutions & RCA’s when it comes to customer communication.

Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels stara się podnosić poprzeczkę jakości w sztuce gościnności, wprowadzając innowacje na każdym kroku, a jednocześnie zapewniając poczucie komfortu tak dobrze znane na całym świecie. Jako gospodarz w Marriott Hotels pomożesz dotrzymać zobowiązania „Wonderful Hospitality. Always” (Wyjątkowa gościnność. Za każdym razem) poprzez dostarczanie starannie dobranych, płynących z serdeczności, przemyślanych usług, które pielęgnują i odzwierciedlają nasze żywe dziedzictwo. Dzięki nazwie, która jest synonimem gościnności na całym świecie, z dumą oferujemy Ci możliwości rozwoju kariery w Marriott Hotels. Stając się częścią zespołu Marriott Hotels, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.<br><br>JW Marriott jest częścią luksusowego portfolio Marriott International i obejmuje ponad 100 przepięknych obiektów w najważniejszych miastach i charakterystycznych lokalizacjach wypoczynkowych na całym świecie. JW wierzy, że nasi pracownicy są na pierwszym miejscu. Jeśli są szczęśliwi, to nasi goście również będą. Pracownicy JW Marriott są pewni siebie, innowacyjni, autentyczni, intuicyjni i pielęgnują dziedzictwo marki oraz założyciela firmy, J. Willarda Marriotta. Nasze hotele zapewniają wyjątkowe warunki pracy, w których poczujesz przynależność do społeczności oraz doświadczysz prawdziwej więzi koleżeńskiej z różnorodną grupą współpracowników. JW oferuje możliwości szkolenia, rozwoju, doceniania oraz, co najważniejsze, miejsce, w którym swoje pasje można realizować w luksusowym otoczeniu ze szczególnym naciskiem na kompleksową dbałość o samopoczucie. Wyjątkowe traktowanie gości zaczyna się od sposobu, w jaki dbamy o naszych pracowników. Mówimy o tym The JW Treatment™. Stając się częścią zespołu JW Marriott, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met&nbsp;<br>• Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.<br>• Supervises kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).<br>• Communications production needs to key personnel.<br>• Produces production prep list.<br>• Assists in developing daily and seasonal menu items.<br>• Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).<br>• Assists in estimating daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Assumes duties of the Sous Chef in his/her absence.<br>• Assists Chef in daily line up and conducts in his/her absence.<br>Establishing and Maintaining Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel, it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club, our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool, The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are seeking a Night Manager who would be responsible for overseeing the overall hotel operation during the night shift, ensuring a seamless, safe and consistent guest experience in line with The Ned's ultra luxury service standards.<br><br>The role will have overall oversight of the Front Office and hotel operations during the night, while working closely with all departments to ensure guest needs, operational requirements and service standards are fully supported.<br><br>What You’ll Be Doing:<br><br> Oversee the overall hotel operation during the night shift, ensuring smooth and efficient operations across all areas. Take full ownership of the Front Office operation during the night, including guest arrivals, departures, requests, complaints and service recovery. Conduct regular hotel rounds and monitor the building, public areas and operational departments to ensure cleanliness, safety, security and service standards are maintained. Support other departments during the night whenever operational assistance is required and ensure effective coordination between departments. Handle guest concerns and requests with a high level of professionalism, discretion and emotional intelligence, in line with The Ned's ultra luxury service culture. Ensure all overnight guest interactions reflect strong knowledge of luxury hospitality, LQA & Forbes standards and The Ned service philosophy. Demonstrate strong awareness and understanding of Qatari culture, local customs and guest expectations. Maintain good knowledge of food and beverage operations, outlets, menus and services to confidently support guest enquiries and requests. Work closely with Security and other overnight teams to ensure a safe and secure environment for guests and colleagues. Respond effectively to emergencies and unexpected situations, taking appropriate decisions and escalating when required. Maintain detailed knowledge of hotel facilities, services, operating hours, events and guest experiences. Ensure all operational standards, policies, procedures and LQA requirements are consistently followed throughout the night. <br><br>About You:<br><br> Previous experience as a Night Manager or in a senior Front Office or Rooms Division role within a luxury or ultra luxury hotel. Strong experience in overnight hotel operations and Night Audit procedures. Previous experience with OPERA PMS is required. Strong understanding of Front Office, Finance and Night Audit procedures. Excellent communication and interpersonal skills. Strong knowledge of LQA & Forbes standards and luxury guest service. Good understanding of Qatari culture, local customs and expectations. Ability to make decisions independently and manage multiple situations during the night. Strong leadership, problem solving and service recovery skills. Arabic language is preferred. Excellent command of English. Previous experience in Qatar or the GCC is preferred. <br><br>What’s In It for You?<br><br>Tax-free Monthly salary21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Night Manager!<br><br>#Night Manager #The Ned Doha