DevOps Engineer Jobs in Qatar

<p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br><br>Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br><br>Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.<br><br></p><p><br><br>We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br><br></p><p>Please visit our website: www.turnerandtownsend.com<br><br><br><br></p><strong>Job Description<br><br></strong><p>Turner &amp; Townsend is currently recruiting for a Senior Planner to join our data centre team in Qatar.<br><br></p><p>With a market leading client base and the opportunity to take the lead on strategic commissions and high-profile projects, this is an exciting time to join the business unit and grow a career with Turner &amp; Townsend.<br><br></p><p><strong>Responsibilities:<br><br></strong></p><ul><li>Implement Project Planning &amp; Scheduling strategy, plans and procedures, reflecting both Company and contractor roles, responsibilities and expectations</li><li>Assess, review and monitor detailed Primavera P6 schedules including WBS, activities, relationships, constraints, and resource loading according to Client Specifications. </li><li>Conduct schedule analysis, forecasts, and performance tracking (e.g., SPI, CPI, Earned Value)</li><li>Integrate various contract packages into master plan schedule</li><li>Review contractor’s submitted schedule and make recommendations to client</li><li>Prepare regular internal/external weekly and monthly progress report for management and client</li><li>Develop a project control procedure to monitor the progress of project. </li><li>Interact with contractor and verify the project data to update project schedule</li><li>Support project management in key decision-making with reliable scheduling insights</li><li>Develop mitigation plans</li><li>Assess any contractor’s extension of time claim and prepare defense claim report</li><li>Put forward recommendation report for any contractor’s EOT claim</li><li>Analyze critical path and constraints to determine the effect of changes to project schedule. Ensure that the Financial Periods are set and followed by the Contractor in the Schedule</li><li>Analyze and highlight the overall schedule impact of any variance / change order. </li><li>Prepare resourcing plans for the overall and individual project phases, identifying any excessive peak numbers and making recommendations for peak leveling. </li><li>Ensure that schedule related from vendors, suppliers, engineering and construction contractors of projects is provided as feedback into the planning and scheduling systems. </li><li>Working closely with various disciplines in project teams to ensure the accuracy and completeness of the schedules produced. </li><li>Provide onsite progress measurement and verification of billing. <br><br></li></ul><strong>Qualifications<br><br></strong><p> <br><br></p><ul><li>10+ years of experience in project planning and scheduling. </li><li>Track record of working on the construction of hyperscale Data Centre projects from inception to completion. </li><li>Expert experience level using project scheduling tools (MS Project, Primavera P3, P5, P6), Excel, PowerPoint and Power BI. </li><li>Proven experience with resource loading, cost/schedule integration, and baseline management</li><li>Experience in coordinating multiple sources of schedule performance data into a master schedule platform and deliver project status reports required for large scale projects. </li><li>Strong technical understanding of construction methodologies and contract terms. </li><li>Familiarity with international project management standards (PMI). </li><li>Ability to lead, coordinate &amp; organize multiple sources of schedule inputs/performance data into a master schedule platform and deliver project/program status reports as required. </li><li>The tenacity and drive to inject value and create solutions. </li><li>Develops good working relationships with project team. </li><li>Excellent communication and interpersonal skills<br><br></li></ul><strong>Additional Information<br><br></strong><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.<br><br></em></p><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. <br><br></em></p><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.<br><br></em></p><p><em>Please find out more about us at www.turnerandtownsend.com/<br><br></em></p><p>SOX control responsibilities may be part of this role, which are to be adhered to where applicable.<br><br></p><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects: <br><br></p><p>Twitter<br><br></p><p>Instagram<br><br></p><p>LinkedIn<br><br></p><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time. <br><br></em></p><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. <br><br></em></p><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects: <br><br></p><p>Twitter<br><br></p><p>Instagram<br><br></p><p>LinkedIn<br><br></p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time. <br><br></em></p><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.</em></p>

The post holder will report to the On Aircraft Depth Team Leader and be an experienced and skilled supervisor undertaking a range of detailed maintenance activities on an aircraft or aircraft component during primary/minor/major aircraft servicings, demonstrating the ability to derive diagnostic techniques.<br><p> <br></p>The post holder requires an excellent understanding of the approved technical data set and is competent to supervise personnel carrying out maintenance instructions in accordance with the organisation’s regulatory framework.<br><br>Demonstrates a distinct ability to analyse and diagnose faults on the Typhoon, equipment &amp; assemblies, follow diagnostic procedures and work effectively within a team. Providing guidance to less experienced team members in a diverse and dynamic operational environment.<br><br><strong>Core Activities:<br></strong><ul> <li>Undertaking detailed maintenance, inspection and supervision activities on the Typhoon and its components. <br> </li> <li>Assuring work carried out has been completed in accordance with the work package using the relevant approved technical information. <br> </li> <li>Resolving faults and maintenance issues, including configuration management <br> </li> <li>Undertaking and complete tasked maintenance &amp; diagnostic activities on the Typhoon aircraft or components which may include, as appropriate, aircraft ground handling, flight servicing, aircraft role changes, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test <br> </li> <li>Demonstrate a flexible and proactive attitude to carrying out responsibilities appropriate to the role and takes direction appropriately <br> </li> <li>Maintain personal task authorizations for working on aircraft or components <br> </li> <li>Ensuring that maintenance is undertaken to schedule and resolve any issues, escalate as required <br> </li> <li>Undertaking fault evaluation and raise ad hoc work cards for ‘found faults’ during maintenance <br> </li> <li>Supervising the team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider program <br> </li> <li>Ensuring that staff are sufficiently competent and approved for the maintenance tasks allocated to them <br> </li> <li>Undertaking support tasks within the Aircraft or component maintenance facility which are required to maintain compliance with the MOE and <br> </li> <li>Functionally Mandated Procedures (FMP’s) (e.g. oversight checks, control of tooling / test equipment etc.)” <br> </li> <li>Provide guidance and leadership to the team. Develops team members using formal assessment processes, e.g. PDR’s, supports and sponsors training requests including ‘on the job training’. Demonstrates sound and comprehensive communication and people management skills in order to exchange complicated information <br> </li> <li>Ability to scope and carry out independent and vital inspections <br> </li></ul><strong>Key Accountabilities:<br><br><br></strong><ul> <li>Performance indicators – Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programs. Prioritises activities within/across teams to maximise efficiency. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate <br> </li> <li>Completion of activities – Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure suitably qualified, experienced and authorised personnel perform all Part 145 activities. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team <br> </li> <li>Procedure/standards – Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance <br> </li> <li>Safety Management System – Promote the application of human factors, error management, risk management and safety assurance within the Part 145 team, together with the proactive analysis, mitigation and management of hazards <br> </li> <li>Management System Assurance – Ensure Part 145 team activities are compliant with the governance and assurance framework. Ensure process confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness <br> </li> <li>Statutory/Regulatory &amp; Legislative requirements – Able to demonstrate a good understanding and application of the relevant continuing airworthiness regulatory framework, and ensure any regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, e.g. ITAR, EaPW, ISO, etc. <br> </li> <li>Contractual Requirements – Ensure compliance with all applicable contractual requirements, e.g. through support to contract reviews, and ensure any changes are implemented into the Part 145 activities. <br> <br><br><br><br></li></ul>Requirements<br><br><strong>Essential:<br></strong><ul> <li>Typhoon Avionic Trade ‘Q’ Course <br> </li> <li>Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship / qualifications. Academic qualification for this role is a minimum of City &amp; Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Aircraft platform training (On a/c requirement) <br> </li> <li>Requires a broad and in-depth product knowledge/competency within own technical/subject area. Awareness of how the team integrates with others in order to achieve the overall objectives of the area and demonstrates an understanding of the requirement for continuous improvement and its application <br> </li> <li>Experienced and competent leader at this level. Requires a minimum of 2 years working at Supervisor level prior to undertaking a Senior role. Demonstrating breadth of experience, currency &amp; recency via a Log Book capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of Expositions and Functionally Mandated Procedures Management training. PDR training / experience <br> </li> <li>Experienced and competent in Maintenix system (IMS) and Eurofighter support system (ESS) <br> </li> <li>IT Literate <br> <br></li></ul><strong>Desirable:<br><br></strong><p>· Ensure personal compliance with the risk assessments, SHE policies and procedures <br></p><p>· E&amp;PW Awareness- Standard Course Specification <br></p><p>· ITAR Awareness- Standard Course Specification <br></p><p>· Fire Training- Qatar GFx Specification <br></p><p>· Leadership – Foundation <br></p><p>· Human Factors- Standard Course Specification</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Rixos Premium Qetaifan Island North</strong></p><br><p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><br><br>Job Description<br><br><p>A Guest Relations Manager oversees the guest journey to ensure exceptional service, manages a team to achieve high standards, resolves guest concerns, and analyses guest feedback and operational data. This role requires leadership, strong communication, and a deep passion for guest satisfaction, often requiring experience in front office or operations and proficiency with property management systems like Opera. The manager is responsible for implementing guest service standards, developing staff, managing reputation, and contributing to the hotel's profitability while maintaining service quality.&nbsp;</p><br><p>Primary Responsibilities&nbsp;&nbsp;</p><br><ul><li>Develops high quality of positive relationships with all guests, peers, team members, business partners and potential clients.&nbsp;</li><li>Champion for hotel online and offline reputation.&nbsp;</li><li>Take ownership of guest voice though TrustYou platform. Reply to guest feedback across all platforms and channels appropriately and in timely manner. Investigate guest comments when necessary.&nbsp;</li><li>Ensure the integrity of online ratings such as TripAdvisor.&nbsp;</li><li>Analyze guest feedback and identify areas of improvement. Communicate with concerned department heads and drive action plans.&nbsp;</li><li>Utilize all guest feedback platforms to analyze trends, eliminate issues and prevent problems.&nbsp;</li><li>Review industry trends for new and innovative product and service opportunities.&nbsp;</li><li>Lead the quality meeting.&nbsp;</li><li>Champion for the hotel brand standards. Work with all department heads to ensure that all areas are compliant and yearly audits are passed successfully.&nbsp;</li><li>Internally audit the hotel periodically.&nbsp;</li><li>Champion for employee recognition program to drive further guest engagement.&nbsp;</li><li>Champion for ‘Sparkle’ program. Encourages other departments to participate in delivering elevated guest experiences.&nbsp;</li><li>Conduct regular meetings with associate to check on their service sequences, product knowledge and other relevant information.&nbsp;</li><li>Obtain feedback from guest and employees then propose on strategies to improve the guest experience.&nbsp;</li><li>Monitor the entire VIP experience.&nbsp;</li><li>Ensures that the team is perfectly aware of all the offers available in the hotel and promotes them to the guests.&nbsp;</li><li>Familiar with the hotel's environment and competing hotel.&nbsp;</li><li>Ensures that the loyalty program is promoted and endorsed positively to drive enrolment.&nbsp;</li><li>Enforces hotel policies when required.&nbsp;</li><li>Spot checks on team members’ product knowledge and document any areas of improvement.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>To spot check the executive lounge periodically and engage with the guest during peak periods.&nbsp;&nbsp;</li><li>Drives upsell and cross sell initiatives.&nbsp;</li><li>Ensure that loyalty program retro claim is followed up promptly and do not exceed 1%.&nbsp;</li><li>Ensures that hotel premises and equipment are always well presented and that they remain in good condition.&nbsp;</li><li>Maximize revenues and effectively control cost.&nbsp;</li><li>Ensure the lobby area is always compliant to the brand standards.&nbsp;</li><li>Adhere to all operating standard procedures, hotel policies and brand standards.&nbsp;</li><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.&nbsp;</li><li>Responsible to oversee pre arrival and post departure queries.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensures employees are representative of the brand. Grooming is in accordance to standard.&nbsp;</li><li>Spot check on guest room randomly and make a report to ensure rooms are free of defect and fully functional.&nbsp;</li><li>Maintain a constant, visible physical presence in public areas especially during peak periods.&nbsp;</li><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.&nbsp;</li><li>Monitor and check room allocation for VIPs, elite members and repeaters.&nbsp;</li><li>Welcome and bid farewell VIPs.&nbsp;</li><li>Monitor the inventory of office supplies of business centre and guest relations.&nbsp;</li><li>Monitor and maintain consistent sequence of services.&nbsp;</li><li>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.&nbsp;</li><li>Able to assist front desk operations when required.&nbsp;</li><li>Ensures the whole team is up to date with the sales priorities for the day, room inventory, business forecast.&nbsp;</li></ul><br>Qualifications<br><br><p>Qualifications &amp; Skills:&nbsp;</p><br><ul><li>Minimum 3 years of experience in a similar role at a 5-star hotel; local knowledge will be an advantage.&nbsp;</li><li>A strong academic background with a degree in Hospitality Management or a related field.&nbsp;</li><li>A good Russian speaking, and proficiency in additional languages is a plus.&nbsp;</li><li>Proficiency in front office-related software, including Opera PMS, Microsoft Office applications, CRM systems, and MC software.&nbsp;</li><li>Strong managerial and leadership abilities, with the capability to lead, mentor, and develop a diverse, multicultural team.&nbsp;</li><li>Exceptional interpersonal and communication skills, coupled with a warm and professional demeanour to deliver outstanding guest service.&nbsp;</li></ul><p>Competencies&nbsp;</p><br><ul><li>• Good communication and customer contact skills&nbsp;</li><li>• Service oriented with an eye for details&nbsp;</li><li>• Ability to work effectively and contribute in a team&nbsp;&nbsp;</li><li>• Self-motivated and energetic&nbsp;</li><li>• Must be well-presented and professionally groomed at all times&nbsp;</li><li>• Understanding and ability to work in a multi-cultural environment&nbsp;</li><li>• Embodies competitive spirit and skills based on Accor’s capability framework:&nbsp;&nbsp;</li><li>o Open minded, Guest centric&nbsp;</li><li>o Self-Confident, Good communication, Team player&nbsp;</li><li>o Proactive and Initiative and Business Awareness and Improvement</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26139466<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Conference Centre Street, Doha 14022, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Recruitment and Hiring Process<br><br></strong><ul><li> Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li><li> Establishes and maintains contact with external recruitment sources.</li><li> Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li><li> Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li><li> Oversees/monitors candidate identification and selection process.</li><li> Provides subject matter expertise to property managers regarding selection procedures.</li><li> Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li><li> Performs quality control on candidate identification/selection.<br><br></li></ul><strong>Administering And Educating Employee Benefits<br><br></strong><ul><li> Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li><li> Prepares, audits and distributes unemployment claim activity reports to property management.</li><li> Attends unemployment hearings and ensures property is properly represented.</li><li> Ensures that department has the available resources on hand to administer employee.<br><br></li></ul><strong>Managing Employee Development<br><br></strong><ul><li> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li> Ensures employees are cross-trained to support successful daily operations.</li><li> Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.</li><li> Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li><li> Ensures attendance by all new hires and participation of the leadership team in training programs</li><li> Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br><br></li></ul><strong>Maintaining Employee Relations<br><br></strong><ul><li> Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li><li> Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li><li> Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner</li><li> Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li><li> Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li><li> Communicates performance expectations in accordance with job descriptions for each position.<br><br></li></ul><strong>Managing Legal and Compliance Practices<br><br></strong><ul><li> Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li><li> Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li><li> Ensures medical records are maintained in a separate, secure and confidential medical file.</li><li> Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li><li> Communicates property rules and regulations via the employee handbook.</li><li> Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li><li> Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li><li> Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li><li> Manages Workers Compensation claims to ensure appropriate employee care and manage costs.</li><li> Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose,<strong> belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assists in carrying out the daily activities of the Human Resource Office. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.&nbsp;<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>High school diploma or GED; 5 years' experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Managing Recruitment and Hiring Process<br>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>Assists in establishing and maintains contact with external recruitment sources.&nbsp;<br>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>Assists in monitoring candidate identification and selection process.<br>Performs quality control on candidate identification/selection.<br>Assisting in Administering and Educating Employee Benefits<br>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.&nbsp;<br>Assists with unemployment claim activity reports.&nbsp;<br>Attends unemployment hearings and ensures property is properly represented, as needed.&nbsp;<br>Assisting in Managing Employee Development<br>Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>Ensures employees are cross-trained to support successful daily operations.<br>Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>Ensures attendance by all new hires and participation of the leadership team in training programs&nbsp;<br>Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Assisting in Maintaining Employee Relations<br>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>Communicates performance expectations in accordance with job descriptions for each position.<br>Assisting in Managing Legal and Compliance Practices<br>Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.<br>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>Communicates property rules and regulations via the employee handbook.<br>Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.&nbsp;<br>Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26134714<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Diplomatic Street, West Bay Area, P.O. Box 22752, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br></li></ul><strong>Supporting Management of Front Desk Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and building mutual trust, respect, and cooperation among team members.</li><li> Serving as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Responds to and handles guest problems and complaints.</li><li> Sets a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br></li></ul><strong>Managing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li><li> Supervises same day selling procedures to maximize room revenue and control property occupancy.</li><li> Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br></li></ul><strong>Supporting Human Resource Activities <br><br></strong><ul><li> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li><li> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li><li> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li> Participates in employee progressive discipline procedures.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Performs all duties at the Front Desk as necessary.</li><li> Runs Front Desk shifts whenever necessary.</li><li> Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<p>Organizational Context and Scope:</p> <p> <br>Under the overall supervision of the Head of Resources Management Unit of IOM Qatar and direct supervision of the Supply Chain Officer, the successful candidate will be responsible and accountable for providing the necessary Procurement and Logistics support and guidance to CAS office.</p> <p>Required Qualifications and Experience<br> </p> <p>EDUCATION</p> <ul> <li>Bachelors degree in Business Administration, Management, Logistics, Procurement, or a related field from an accredited academic institution with four years of relevant experience; or</li> <li>High school graduate in the above fields with six years of relevant professional experience.</li> </ul> <p>EXPERIENCE</p> <ul> <li>Experience in procurement and logistics at the international level;</li> <li>Experience in high-risk security settings.</li> <li>Experience working on complex projects, with a demonstrated record of meeting deadlines.</li> <li>Knowledge of asset management processes and procedures.</li> </ul> <p> </p> <p>Languages<br> </p> <p>REQUIRED<br>External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).<br>For all applicants, fluency in English is required (oral and written).<br> </p> <p>DESIRABLE<br>Working knowledge in Arabic</p> <p> </p> <p>SECTION 6</p> <p> <br>Competencies<br>The incumbent is expected to demonstrate the following values and competencies:<br> </p> <p>VALUES - All IOM staff members must abide by and demonstrate these five values:<br>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.<br>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.<br>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.<br>Courage: Demonstrates willingness to take a stand on issues of importance.</p> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.<br> </p> <p>CORE COMPETENCIES - Behavioural indicators Level 2<br>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.<br>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.<br>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.<br>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.<br>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> <ul> <li>Assist in overall logistical and procurement actions within the mission, including: Procurement, Property and Assets Control, Supply and warehousing, Service/Maintenance, Transport and Mission Fleet and contractual agreements.</li> <li>Assist in coordinating the procurement activities and providing specialized support, guidance, and training in the country with respect to IOM's policies, financial rules and regulations as well as procedures relating to logistics and procurement matters.</li> <li>IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.</li> <li>Ensure timely submission of necessary asset and procurement reports and documentation to relevant Headquarters (HQs) Departments and to Manila Administrative Centre (MAC), as appropriate and produce regular progress reports, statistical information and briefing materials, as required.</li> <li>Assist with the procurement requests, identify service providers and evaluate information regarding vendors performance in the areas of quality, prices and delivery of goods in view of the Organization's best interests; maintain and update databases of preferred suppliers.</li> <li>Solicit bids, quotations, and tender documents; oversee the bidding process and provide support for procurement transactions, analysing them for conformity to specified requirements; conduct appraisals, select suppliers and confirm terms of payment; prepare purchase orders and ensure authorization is received from the RMO and Head of Office.</li> <li>Follow up on purchase order (PO) statuses and keep the head(s) of unit(s) and respective Project Managers abreast of the estimated time of delivery or any changes that may affect or modify the pre-determined delivery conditions; ensure all expected merchandise is received in accordance with PO specifications, and that all goods are in good condition.</li> <li>Ensure that appropriate records are kept on assets disposal; ensure assets are located accordingly and used in IOM's best interest; and regularly update the asset inventory list.</li> <li>Supervise the Mission s inventories stored at the warehouses and ensure that a system is in place for receiving and issuing the goods. At year end ensure the physical check of inventories and stocking taking and prepare relevant report for yearend closure of accounts.</li> <li>Monitor maintenance and repair of office facilities, including preventive maintenance, and establish maintenance agreements with competent service providers when it is feasible and determined to be cost-effective.</li> <li>Review regularly existing procedures to identify gaps and areas for improvement. Maintain appropriate internal control mechanisms to safeguard the organization s assets.</li> <li>Provide regular updates to Project management units regarding market opportunities and availability of vendors/suppliers to facilitate improved risk-aware decision-making and enhanced performance.</li> <li>Provide procedural guidance to managers and staff; guide and train other procurement support staff, may directly supervise other procurement support staff if requested.</li> <li>Carry out other duties and responsibilities related to procurement and logistics as assigned by supervisor.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION</p> <ul> <li>Bachelors degree in Business Administration, Management, Logistics, Procurement, or a related field from an accredited academic institution with four years of relevant experience; or</li> <li>High school graduate in the above fields with six years of relevant professional experience.</li> </ul> <p>EXPERIENCE</p> <ul> <li>Experience in procurement and logistics at the international level;</li> <li>Experience in high-risk security settings.</li> <li>Experience working on complex projects, with a demonstrated record of meeting deadlines.</li> <li>Knowledge of asset management processes and procedures.</li> </ul> <p>Languages<br> </p> <p>REQUIRED<br>External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).<br>For all applicants, fluency in English is required (oral and written).<br> </p> <p>DESIRABLE<br>Working knowledge in Arabic</p>

The post holder will report to the Avionics Senior Supervisor and be an experienced and skilled avionic technician and supervisor, undertaking a range of detailed maintenance activities on aircraft or on aircraft components.<br><br>The post holder requires an excellent understanding of the Typhoon approved data set and is competent to supervise personnel carrying out maintenance instructions in accordance with the organisation’s regulatory framework.<br><br>Demonstrates a distinct ability to analyze and diagnose faults to equipment and assemblies, follow diagnostic procedures and work effectively within a team. Provide guidance to less experienced team members in a diverse and dynamic operational environment.<br><br><strong>Core Activity<br><br></strong><ul><li>Undertaking detailed maintenance, inspection and supervision activities on the Typhoon aircraft or aircraft components. Assuring work carried out has been completed in accordance with the tasking / Work package using the relevant approved technical information. Resolving faults and maintenance issues, including configuration management</li><li>Maintaining a personal Log Book to demonstrate currency and recency, on completion of On the Job training (OJT) activities, sign other personnel’s Log Books as appropriate within your trade and skills boundaries. If you are an approved designated assessor, undertake authorisation and task competency approvals, and check Pt 145 license application packs prior to submission</li><li>Undertaking and complete tasked maintenance &amp; diagnostic activities on an aircraft or components which may include, as appropriate, aircraft ground handling, flight servicing, aircraft role changes, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test</li><li>Supervising team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme</li><li>Demonstrating a flexible and proactive attitude to carrying out responsibilities appropriate to the role and takes direction appropriately</li><li>Ensuring staff are sufficiently competent and approved for the maintenance tasks allocated to them</li><li>Maintaining personal &amp; teams task authorisation for working on aircraft or components in accordance with regulatory requirements</li><li>Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others</li><li>Undertaking support tasks within the aircraft or component maintenance facility which are required to maintain compliance with the MOE</li><li>Provide guidance and leadership to the team. Develops team members using formal assessment processes. Demonstrates sound and comprehensive communication and people management skills in order to exchange complicated information</li><li>Undertaking fault evaluation and raise ad hoc work cards for ‘found faults’ during maintenance<br><br></li></ul><strong>Key Accountabilities<br><br></strong><ul><li>Performance indicators – Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programs. Prioritises activities within/across teams to maximise efficiency. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate </li><li>Completion of activities – Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure suitably qualified, experienced and authorised personnel perform all Part 145 activities. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team</li><li>Procedure/standards – Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance</li><li>Safety Management System – Promote the application of human factors, error management, risk management and safety assurance within the Part 145 team, together with the proactive analysis, mitigation and management of hazards</li><li>Management System Assurance – Ensure Part 145 team activities are compliant with the governance and assurance framework. Ensure process confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness</li><li>Statutory/Regulatory &amp; Legislative requirements – Able to demonstrate a good understanding and application of the relevant continuing airworthiness regulatory framework, and ensure any regulatory driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, e.g. ITAR, EaPW, ISO, etc.</li><li>Contractual Requirements – Ensure compliance with all applicable contractual requirements, e.g. through support to contract reviews, and ensure any changes are implemented into the Part 145 activities<br><br></li></ul><strong>Requirements<br><br></strong><strong>Essential: <br><br></strong><ul><li>Typhoon Avionic Trade ‘Q’ Course</li><li>Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship / qualifications. Academic qualification for this role is a minimum of City &amp; Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Aircraft platform training (On a/c requirement)</li><li>Requires a broad and in-depth product knowledge/competency within own technical/subject area. Awareness of how the team integrates with others in order to achieve the overall objectives of the area and demonstrates an understanding of the requirement for continuous improvement and its application</li><li>Experienced and competent leader at this level. Requires a minimum of 2 years working at Supervisor level prior to undertaking a Senior role. Demonstrating breadth of experience, currency &amp; recency via a Log Book capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of Expositions and Functionally Mandated Procedures Management training. PDR training / experience</li><li>Experienced and competent in Maintenix system (IMS) and Eurofighter support system (ESS)</li><li>IT Literate<br><br></li></ul><strong>Desirable<br><br></strong><ul><li>Ensure personal compliance with the risk assessments, SHE policies and procedures</li><li>E&amp;PW Awareness- Standard Course Specification</li><li>ITAR Awareness- Standard Course Specification</li><li>Fire Training- Qatar GFx Specification</li><li>Leadership – Foundation</li><li>Human Factors- Standard Course Specification</li></ul>

<p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br><br>Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.<br><br>Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.<br><br></p><p><br><br>We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br><br></p><p>Please visit our website: www.turnerandtownsend.com<br><br><br><br></p><strong>Job Description<br><br></strong><p>Turner &amp; Townsend is currently recruiting for a Senior Planner to join our data centre team in Qatar.<br><br></p><p>With a market leading client base and the opportunity to take the lead on strategic commissions and high-profile projects, this is an exciting time to join the business unit and grow a career with Turner &amp; Townsend.<br><br></p><p><strong>Responsibilities:<br><br></strong></p><ul><li>Implement Project Planning &amp; Scheduling strategy, plans and procedures, reflecting both Company and contractor roles, responsibilities and expectations</li><li>Assess, review and monitor detailed Primavera P6 schedules including WBS, activities, relationships, constraints, and resource loading according to Client Specifications. </li><li>Conduct schedule analysis, forecasts, and performance tracking (e.g., SPI, CPI, Earned Value)</li><li>Integrate various contract packages into master plan schedule</li><li>Review contractor’s submitted schedule and make recommendations to client</li><li>Prepare regular internal/external weekly and monthly progress report for management and client</li><li>Develop a project control procedure to monitor the progress of project. </li><li>Interact with contractor and verify the project data to update project schedule</li><li>Support project management in key decision-making with reliable scheduling insights</li><li>Develop mitigation plans</li><li>Assess any contractor’s extension of time claim and prepare defense claim report</li><li>Put forward recommendation report for any contractor’s EOT claim</li><li>Analyze critical path and constraints to determine the effect of changes to project schedule. Ensure that the Financial Periods are set and followed by the Contractor in the Schedule</li><li>Analyze and highlight the overall schedule impact of any variance / change order. </li><li>Prepare resourcing plans for the overall and individual project phases, identifying any excessive peak numbers and making recommendations for peak leveling. </li><li>Ensure that schedule related from vendors, suppliers, engineering and construction contractors of projects is provided as feedback into the planning and scheduling systems. </li><li>Working closely with various disciplines in project teams to ensure the accuracy and completeness of the schedules produced. </li><li>Provide onsite progress measurement and verification of billing. <br><br></li></ul><strong>Qualifications<br><br></strong><p> <br><br></p><ul><li>10+ years of experience in project planning and scheduling. </li><li>Track record of working on the construction of hyperscale Data Centre projects from inception to completion. </li><li>Expert experience level using project scheduling tools (MS Project, Primavera P3, P5, P6), Excel, PowerPoint and Power BI. </li><li>Proven experience with resource loading, cost/schedule integration, and baseline management</li><li>Experience in coordinating multiple sources of schedule performance data into a master schedule platform and deliver project status reports required for large scale projects. </li><li>Strong technical understanding of construction methodologies and contract terms. </li><li>Familiarity with international project management standards (PMI). </li><li>Ability to lead, coordinate &amp; organize multiple sources of schedule inputs/performance data into a master schedule platform and deliver project/program status reports as required. </li><li>The tenacity and drive to inject value and create solutions. </li><li>Develops good working relationships with project team. </li><li>Excellent communication and interpersonal skills<br><br></li></ul><strong>Additional Information<br><br></strong><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.<br><br></em></p><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. <br><br></em></p><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.<br><br></em></p><p><em>Please find out more about us at www.turnerandtownsend.com/<br><br></em></p><p>SOX control responsibilities may be part of this role, which are to be adhered to where applicable.<br><br></p><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects: <br><br></p><p>Twitter<br><br></p><p>Instagram<br><br></p><p>LinkedIn<br><br></p><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time. <br><br></em></p><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. <br><br></em></p><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects: <br><br></p><p>Twitter<br><br></p><p>Instagram<br><br></p><p>LinkedIn<br><br></p><br><p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time. <br><br></em></p><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.</em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128360<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> The St. Regis Residence, Marsa Arabia Island, Doha 14875, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Recruitment and Hiring Process<br><br></strong><ul><li> Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li><li> Establishes and maintains contact with external recruitment sources.</li><li> Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li><li> Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li><li> Oversees/monitors candidate identification and selection process.</li><li> Provides subject matter expertise to property managers regarding selection procedures.</li><li> Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li><li> Performs quality control on candidate identification/selection.<br><br></li></ul><strong>Administering And Educating Employee Benefits<br><br></strong><ul><li> Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li><li> Prepares, audits and distributes unemployment claim activity reports to property management.</li><li> Attends unemployment hearings and ensures property is properly represented.</li><li> Ensures that department has the available resources on hand to administer employee.<br><br></li></ul><strong>Managing Employee Development<br><br></strong><ul><li> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li> Ensures employees are cross-trained to support successful daily operations.</li><li> Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.</li><li> Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li><li> Ensures attendance by all new hires and participation of the leadership team in training programs</li><li> Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br><br></li></ul><strong>Maintaining Employee Relations<br><br></strong><ul><li> Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li><li> Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li><li> Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner</li><li> Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li><li> Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li><li> Communicates performance expectations in accordance with job descriptions for each position.<br><br></li></ul><strong>Managing Legal and Compliance Practices<br><br></strong><ul><li> Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li><li> Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li><li> Ensures medical records are maintained in a separate, secure and confidential medical file.</li><li> Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li><li> Communicates property rules and regulations via the employee handbook.</li><li> Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li><li> Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li><li> Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li><li> Manages Workers Compensation claims to ensure appropriate employee care and manage costs.</li><li> Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Company Description<br><br></strong><strong>Raffles Hotels &amp; Resorts <br><br></strong>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. <br><br><strong>Fairmont Hotels &amp; Resorts <br><br></strong>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><br><strong>About Raffles &amp; Fairmont Doha<br><br></strong>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.<br><br>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.<br><br>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.<br><br>Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.<br><br><strong>About The Application Process<br><br></strong>At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br><strong>Job Description<br><br></strong>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Director of Food &amp; Beverage - Banquets.<br><br>The Director of Food &amp; Beverage – Banquets is a strategic and commercially driven senior leader responsible for the overall performance, positioning, and operational excellence of the Banquets and Events operation across Raffles &amp; Fairmont Doha.<br><br>The role leads the delivery of exceptional luxury experiences across conferences, weddings, social celebrations, corporate events, and large-scale functions, while maximizing revenue, profitability, guest satisfaction, and operational efficiency.<br><br>Working closely with Sales &amp; Marketing, Culinary, Finance, Rooms, and Events teams, the Director develops and executes the banquet strategy, driving business growth, optimizing resources, and ensuring seamless execution of high-profile events.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Lead the strategic direction and overall performance of the Banquets &amp; Events operation across Raffles &amp; Fairmont Doha</li><li>Drive banquet revenue, profitability, productivity, and cost efficiency in line with business objectives</li><li>Partner with Sales &amp; Events to maximize business opportunities, conversion, and event revenue</li><li>Oversee the seamless delivery of luxury weddings, conferences, corporate events, and social functions</li><li>Champion exceptional service standards, guest experience, and operational excellence across all events</li><li>Lead and develop the Banquets leadership team, strengthening talent, engagement, and succession planning</li><li>Collaborate closely with Culinary, Sales, Finance, Rooms, and Events teams to ensure seamless event execution</li><li>Optimize resources, staffing, equipment, and operational processes to enhance efficiency and profitability</li><li>Drive innovation in event experiences, menus, service concepts, and banquet offerings</li><li>Monitor market trends, guest feedback, and business performance to identify growth opportunities</li><li>Ensure compliance with brand standards, food safety, licensing, and operational governance</li><li>Represent Banquets at senior leadership level and contribute to the overall F&amp;B and hotel strategy<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What will you bring to this role?<br><br></strong><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, or a related field</li><li>Minimum 8–10 years of progressive F&amp;B and Banquets leadership experience within luxury or five-star hospitality</li><li>Proven experience managing large-scale events, weddings, conferences, and high-profile functions</li><li>Strong commercial acumen with experience driving revenue, profitability, and cost optimization</li><li>Strong leadership and people-development skills with experience managing large, multicultural teams</li><li>Excellent understanding of luxury service standards, event operations, and guest experience</li><li>Strong communication, negotiation, and stakeholder-management skills</li><li>Proven ability to manage complex operations in a fast-paced, high-volume environment</li><li>Experience with leading international luxury hotel brands is an advantage</li><li>Fluent English; additional languages are an advantage</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized<br><br></li></ul>Additional Information<br><br><strong>Employee Benefits<br><br></strong>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br><strong>Our Values <br><br></strong>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. <br><br>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging: We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. <br><br>Integrity: We build trust through mutual respect and being authentic.<br><br><strong>Diversity &amp; Inclusion <br><br></strong>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and employee relations. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.&nbsp;<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Degree from an accredited university in Human Resources<br>and<br>5-years experience required from Hotel HR Operations.<br>CORE WORK ACTIVITIES<br>Assisting in Managing Recruitment and Hiring Process<br>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>Assists in establishing and maintains contact with external recruitment sources.&nbsp;<br>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>Assists in monitoring candidate identification and selection process.<br>Performs quality control on candidate identification/selection.<br>Assisting in Administering and Educating Employee Benefits<br>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.&nbsp;<br>Assists with unemployment claim activity reports.&nbsp;<br>Attends unemployment hearings and ensures property is properly represented, as needed.&nbsp;<br>Assisting in Managing Employee Development<br>Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>Ensures employees are cross-trained to support successful daily operations.<br>Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>Ensures attendance by all new hires and participation of the leadership team in training programs&nbsp;<br>Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Assisting in Maintaining Employee Relations<br>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>Communicates performance expectations in accordance with job descriptions for each position.<br>Assisting in Managing Legal and Compliance Practices<br>Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.<br>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>Communicates property rules and regulations via the employee handbook.<br>Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.&nbsp;<br>Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125781<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, PO Box 25500, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and employee relations. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.<br><br><strong>CANDIDATE PROFILE <br><br></strong>Education and Experience<br><br><ul><li>Degree from an accredited university in Human Resources<br><br></li></ul>and<br><br><ul><li>5-years experience required from Hotel HR Operations.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Assisting in Managing Recruitment and Hiring Process<br><br></strong><ul><li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li><li>Assists in establishing and maintains contact with external recruitment sources. </li><li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li><li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li><li>Assists in monitoring candidate identification and selection process.</li><li>Performs quality control on candidate identification/selection.<br><br></li></ul><strong>Assisting In Administering And Educating Employee Benefits<br><br></strong><ul><li>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. </li><li>Assists with unemployment claim activity reports. </li><li>Attends unemployment hearings and ensures property is properly represented, as needed. <br><br></li></ul><strong>Assisting in Managing Employee Development<br><br></strong><ul><li>Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li>Ensures employees are cross-trained to support successful daily operations.</li><li>Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li><li>Ensures attendance by all new hires and participation of the leadership team in training programs </li><li>Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br><br></li></ul><strong>Assisting in Maintaining Employee Relations<br><br></strong><ul><li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li><li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li><li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner</li><li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li><li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li><li>Communicates performance expectations in accordance with job descriptions for each position.<br><br></li></ul><strong>Assisting in Managing Legal and Compliance Practices<br><br></strong><ul><li>Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li><li>Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li><li>Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.</li><li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li><li>Communicates property rules and regulations via the employee handbook.</li><li>Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li><li>Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. </li><li>Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs. <br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>전 세계 100개 이상의 수상 경력에 빛나는 리츠칼튼은 고객이 머무른 후에도 오래도록 기억에 남을 특별한 경험을 선사합니다. 리츠칼튼은 우리를 찾는 고객들이 평생 좋은 추억을 간직할 수 있도록 세계 최고의 호스피탈리티 전문가들을 영입하고 있으며, 창의적이고, 사려 깊고, 열정적인 태도를 지닌 사람이라면 모두가 성공할 수 있다고 믿습니다.<br><br>하루도 빠짐 없이 희소성과 특별함이 있는 럭셔리 서비스의 기준을 세우고 전 세계 고객에게 보살핌과 편안함을 드리기 위해 탁월한 서비스를 제공하는 것에 자부심을 느끼고 있습니다.<br><br>여러분의 역할은리츠칼튼의 '골드 스탠다드(Gold Standards)'를 고객에게 매일 우아하고 사려 깊게 전달하는 것입니다. 골드 스탠다드는 리츠칼튼의 근간이며, 매일 우리가 지난 날보다 더 나은 사람이 되도록 인도하는 역할이 되어줍니다. 리츠칼튼을 성공적으로 이끈 문화, 즉 고객 서비스에 대한 토대와 신념을 통해 럭셔리 호스피탈리티 분야의 글로벌 브랜드 리더로서의 명성을 얻었습니다. 우리 팀의 일원으로서 여러분은 직원 약속, 신조 및 서비스 가치와 같은 골드 스탠다드에 대해 배우고 모범을 보일 것입니다. 리츠칼튼은 여러분이 하는 일과 여러분이 함께 일하는 사람들에 대해 자부심을 기회를 약속 드립니다.<br><br>리츠칼튼에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. <strong>최선</strong> 을 다해 일하고, <strong>목표</strong> 를 향해 달리며, <strong>훌륭한 글로벌 팀의 일원으</strong> 로 최고의 나를 만들고 싶다면 리츠칼튼의 문을 두드리세요.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>