CS Cart Jobs in Qatar

We're Hiring! Multiple IT Specialist & Project Management Roles for the Banking Sector based in Qatar.<br>We're looking for experienced banking technology and project management professionals to join us in Doha. If you have a strong background in AML, Treasury, Core Banking, or Fraud Solutions, we'd love to hear from you.<br>Project Manager - AML/Treasury: Lead end-to-end AML and Treasury projects, from transaction monitoring and sanctions screening to liquidity reporting. 8+ years' PM experience in banking required.<br>Project Manager - Core Banking: Drive implementation, migration, and upgrade projects for Core Banking platforms (Temenos, Finacle etc.). 10+ years' experience, with 3 to 5 years on Core Banking projects.<br>IT Project Manager - Fraud Solution Implementation: Deliver Fraud/AML technology solutions in a banking context. 8–10 years of experience as IT Project Manager including 5+ years of experience in fraud/AML/financial crime prevention. PMP/PRINCE2 is required.<br>IT Developer - (Core Banking & Regulatory Reporting) Strong technical expertise in PL/SQL, Oracle Forms & Reports, ETL and Business Objects skills, with 5+ years of experience in regulatory reporting.<br>System Specialist - (Anti Money Laundering): Support and enhance AML and Treasury applications, with exposure to platforms like Kondor, Net Reveal and Kiya. Minimum 3 to 5 years' hands-on banking IT experience is required.<br>What we're looking for across these roles:<br>Bachelor’s Degree in Information Technology, Science or Engineering. Proven experience in regulated banking environments. Strong stakeholder and vendor management skills. PMP/PRINCE2 certification (for Project Manager roles) is a plus. Familiarity with FATF/Basel regulatory frameworks. Prior GCC/Qatar market experience is highly preferred.<br>Interested or know someone who fits? Please apply and upload your CV.

We're Hiring! Multiple IT Specialist & Project Management Roles for the Banking Sector based in Qatar.<br>We're looking for experienced banking technology and project management professionals to join us in Doha. If you have a strong background in AML, Treasury, Core Banking, or Fraud Solutions, we'd love to hear from you.<br>Project Manager - AML/Treasury: Lead end-to-end AML and Treasury projects, from transaction monitoring and sanctions screening to liquidity reporting. 8+ years' PM experience in banking required.<br>Project Manager - Core Banking: Drive implementation, migration, and upgrade projects for Core Banking platforms (Temenos, Finacle etc.). 10+ years' experience, with 3 to 5 years on Core Banking projects.<br>IT Project Manager - Fraud Solution Implementation: Deliver Fraud/AML technology solutions in a banking context. 8–10 years of experience as IT Project Manager including 5+ years of experience in fraud/AML/financial crime prevention. PMP/PRINCE2 is required.<br>IT Developer - (Core Banking & Regulatory Reporting) Strong technical expertise in PL/SQL, Oracle Forms & Reports, ETL and Business Objects skills, with 5+ years of experience in regulatory reporting.<br>System Specialist - (Anti Money Laundering): Support and enhance AML and Treasury applications, with exposure to platforms like Kondor, Net Reveal and Kiya. Minimum 3 to 5 years' hands-on banking IT experience is required.<br>What we're looking for across these roles:<br>Bachelor’s Degree in Information Technology, Science or Engineering. Proven experience in regulated banking environments. Strong stakeholder and vendor management skills. PMP/PRINCE2 certification (for Project Manager roles) is a plus. Familiarity with FATF/Basel regulatory frameworks. Prior GCC/Qatar market experience is highly preferred.<br>Interested or know someone who fits? Please apply and upload your CV.

We're Hiring! Multiple IT Specialist & Project Management Roles for the Banking Sector based in Qatar.<br>We're looking for experienced banking technology and project management professionals to join us in Doha. If you have a strong background in AML, Treasury, Core Banking, or Fraud Solutions, we'd love to hear from you.<br>Project Manager - AML/Treasury: Lead end-to-end AML and Treasury projects, from transaction monitoring and sanctions screening to liquidity reporting. 8+ years' PM experience in banking required.<br>Project Manager - Core Banking: Drive implementation, migration, and upgrade projects for Core Banking platforms (Temenos, Finacle etc.). 10+ years' experience, with 3 to 5 years on Core Banking projects.<br>IT Project Manager - Fraud Solution Implementation: Deliver Fraud/AML technology solutions in a banking context. 8–10 years of experience as IT Project Manager including 5+ years of experience in fraud/AML/financial crime prevention. PMP/PRINCE2 is required.<br>IT Developer - (Core Banking & Regulatory Reporting) Strong technical expertise in PL/SQL, Oracle Forms & Reports, ETL and Business Objects skills, with 5+ years of experience in regulatory reporting.<br>System Specialist - (Anti Money Laundering): Support and enhance AML and Treasury applications, with exposure to platforms like Kondor, Net Reveal and Kiya. Minimum 3 to 5 years' hands-on banking IT experience is required.<br>What we're looking for across these roles:<br>Bachelor’s Degree in Information Technology, Science or Engineering. Proven experience in regulated banking environments. Strong stakeholder and vendor management skills. PMP/PRINCE2 certification (for Project Manager roles) is a plus. Familiarity with FATF/Basel regulatory frameworks. Prior GCC/Qatar market experience is highly preferred.<br>Interested or know someone who fits? Please apply and upload your CV.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an experienced IT Data &amp; AI Specialist to design, develop, and maintain data engineering and AI solutions that support business operations and digital transformation initiatives.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain scalable data pipelines and data platforms.</li><li>Collect, clean, and transform structured and unstructured data.</li><li>Build, train, test, and deploy Machine Learning and Generative AI models.</li><li>Develop dashboards, reports, and actionable business insights.</li><li>Integrate AI solutions with enterprise applications.</li><li>Ensure data quality, governance, security, and compliance.</li><li>Monitor and optimize data pipelines and AI model performance.</li><li>Collaborate with business and technical stakeholders to deliver data-driven solutions.</li><li>Document data models, pipelines, and AI implementations.</li></ul><p>Required Skills</p><ul><li>Data Analysis</li><li>Data Engineering</li><li>Generative AI</li><li>Python</li><li>SQL</li><li>Machine Learning</li><li>AWS / Azure / GCP</li><li>Data Pipelines</li><li>Data Warehousing</li><li>ETL</li><li>Data Visualization / BI Tools</li><li>Cloud Computing</li></ul><p>Preferred Skills</p><ul><li>Microsoft Copilot</li><li>Google Gemini Enterprise</li><li>Large Language Models (LLMs)</li><li>Prompt Engineering</li><li>AI Solution Integration</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.</li><li>36 years of experience in Data Engineering, Data Analytics, AI, or Machine Learning.</li><li>Strong hands-on experience with Python and SQL.</li><li>Experience with Machine Learning frameworks.</li><li>Experience working with AWS, Azure, or GCP cloud platforms.</li><li>Strong analytical, communication, and problem-solving skills.</li></ul><b>Location Preference:</b><ul><li>Candidates willing to relocate to Qatar.</li></ul><p></p></section>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The data scientist plays a crucial role in driving advanced analytics and AI initiatives across the bank. This role collaborates closely with business and operational leaders to provide expert support, leveraging data analytical and AI tools to deliver strategic insights and actionable recommendations. Through hypothesis-based analysis to machine learning (ML) projects and applying Large Language Models, the data scientist models complex business problems using a variety of techniques including Predictive or prescriptive analytics, deep learning, Gen AI and visualization. Additionally, they support senior leadership by overseeing the development of business insights, reports, and AI capabilities to inform decision-making processes and drive impactful outcomes.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Implement Key Performance Indicators (KPIs) and monitor the performance of Data & AI-driven solutions to measure their impact on business outcomes. - Promote cost consciousness and efficiency in Data Analytics and AI projects to minimize expenses and maximize returns. - Implement Key Risk Indicators (KRIs) and manage the Group’s exposure to Data & AI related risk effectively accordingly. - Coordinate and obtain approval from the EVP Data & Analytics for projects and new systems that would impact capital or operating expenditures. - Take part in the overall QNB Data & Analytics strategy execution. - Communicate comprehensive and cost-effective Data, Analytics & AI solutions to user requirements keeping in mind the Group’s budgets and targets while enhancing productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Collaborate closely with peers, key divisional stakeholders, and third-party support teams to identify and implement advanced data-driven and AI solutions that deliver substantial value for QNB and its customers. - Translate complex business needs into comprehensive data science and analytics requirements to support strategic business decision-making. - Provide strategic guidance regarding the potential and implementation of AI and data science within the organization. - Assist customers with thorough and insightful responses to their inquiries about the Bank’s products and strive to provide innovative solutions to their requests. - Ensure activities are conducted in accordance with Service Level Agreements (SLAs) with internal departments and units to achieve significant improvements in turnaround times. - Build and maintain robust and effective relationships with related departments and units to achieve the Group’s overarching objectives. - Provide precise and timely data to external and internal auditors, compliance teams, financial control, and risk management when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop predictive models using a variety of advanced machine learning techniques to extract meaningful insights. - Research and implement cutting-edge techniques and tools in data analytics and artificial intelligence to streamline data analysis processes and enhance decision-making. - Identify and implement new statistical or mathematical methodologies as required for specific data-driven projects. - Build robust data-driven models to address complex business questions and employ large-scale experimentation, analysis, and visualization techniques to generate efficient and repeatable insights. - Integrate domain knowledge into AI solutions, such as leveraging financial risk data, customer journey analytics, quality predictions, and sales and marketing data. - Continuously monitor the performance and health of AI-driven models, ensuring high-quality outputs and efficiency. - Establish best practices for AI development and production infrastructure, including cloud computing, Spark, GPU utilization, and containerization. - Design and conduct analytics with the highest standards of model validation, accuracy, encompassing study design, methodology, algorithms, and statistical modelling. Learning & Knowledge: - Ensure a comprehensive understanding of business requirements to deliver the most effective data, analytics, and AI solutions. - Possess detailed knowledge of system architecture and limitations to determine optimal problem-solving methods. - Understand user requirements and existing data structures to provide appropriate solutions by enhancing existing systems or implementing new ones. - Stay updated with methodologies, tools, and industry trends in machine learning, artificial intelligence, and data analytics. - Proactively identify areas for professional development in data science and undertake relevant development activities. - Seek out opportunities to stay current with advancements in AI and data analytics fields. - Initiate regular meetings within the Application Development department focused on discussing progress, resolving issues, and addressing concerns related to AI and data analytics projects. Legal, Regulatory, and Risk Framework Responsibilities: - Adhere to all pertinent legal, regulatory, and internal compliance requirements, including but not limited to policies on Data Protection, Fraud Control, and Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF). - Understand and effectively perform your role within the Three Lines of Defence framework to identify, measure, monitor, manage, and report risks related to data, analytics, and AI projects. - Ensure optimal outcomes for clients in line with Conduct Risk policy by leveraging AI and analytics tools ethically and responsibly. - Support the Risk and Control Self-Assessment (RCSA), Key Risk Indicators (KRI), incident reporting, and remediation processes, as applicable, in accordance with Operational Risk Management guidelines specific to data and AI initiatives. - Complete all mandatory training provided by the organization to achieve and maintain the required levels of competence in data science, analytics, and AI fields. - Attend all required (internal and external) seminars and workshops, as instructed, to stay abreast of the latest advancements and best practices in data analytics and AI. Other: - Ensure high standards of data protection and confidentiality to safeguard all data and systems. - Maintaining utmost confidentiality concerning customer data and internal information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold the organization's reputation and to strengthen its leadership position in data analytics and AI. - All other ad hoc duties/activities related to data analytics and AI that management might request from time to time<br><br>Education And Experience Requirements<br><br> University graduate preferably with a Major in computer science, data science, software engineering, information systems, or a related quantitative field. At least 10 years of relevant experience, preferably within a Data Scientist or related role. A PhD in statistics, ML, computer science or the natural sciences, especially physics or any engineering disciplines or equivalent, would be desirable. Candidates must have a specialization in ML, AI, cognitive science, or data science, with extensive hands-on experience in developing data science and AI solutions using machine learning, deep learning, and LLM techniques. Sound knowledge and implementation experience on LLM based solutions. Prior experience in banking is desirable Sound knowledge in cloud technologies ,Python and full stack engineering is must.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The data scientist plays a crucial role in driving advanced analytics and AI initiatives across the bank. This role collaborates closely with business and operational leaders to provide expert support, leveraging data analytical and AI tools to deliver strategic insights and actionable recommendations. Through hypothesis-based analysis to machine learning (ML) projects and applying Large Language Models, the data scientist models complex business problems using a variety of techniques including Predictive or prescriptive analytics, deep learning, Gen AI and visualization. Additionally, they support senior leadership by overseeing the development of business insights, reports, and AI capabilities to inform decision-making processes and drive impactful outcomes.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Implement Key Performance Indicators (KPIs) and monitor the performance of Data & AI-driven solutions to measure their impact on business outcomes. - Promote cost consciousness and efficiency in Data Analytics and AI projects to minimize expenses and maximize returns. - Implement Key Risk Indicators (KRIs) and manage the Group’s exposure to Data & AI related risk effectively accordingly. - Coordinate and obtain approval from the EVP Data & Analytics for projects and new systems that would impact capital or operating expenditures. - Take part in the overall QNB Data & Analytics strategy execution. - Communicate comprehensive and cost-effective Data, Analytics & AI solutions to user requirements keeping in mind the Group’s budgets and targets while enhancing productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Collaborate closely with peers, key divisional stakeholders, and third-party support teams to identify and implement advanced data-driven and AI solutions that deliver substantial value for QNB and its customers. - Translate complex business needs into comprehensive data science and analytics requirements to support strategic business decision-making. - Provide strategic guidance regarding the potential and implementation of AI and data science within the organization. - Assist customers with thorough and insightful responses to their inquiries about the Bank’s products and strive to provide innovative solutions to their requests. - Ensure activities are conducted in accordance with Service Level Agreements (SLAs) with internal departments and units to achieve significant improvements in turnaround times. - Build and maintain robust and effective relationships with related departments and units to achieve the Group’s overarching objectives. - Provide precise and timely data to external and internal auditors, compliance teams, financial control, and risk management when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop predictive models using a variety of advanced machine learning techniques to extract meaningful insights. - Research and implement cutting-edge techniques and tools in data analytics and artificial intelligence to streamline data analysis processes and enhance decision-making. - Identify and implement new statistical or mathematical methodologies as required for specific data-driven projects. - Build robust data-driven models to address complex business questions and employ large-scale experimentation, analysis, and visualization techniques to generate efficient and repeatable insights. - Integrate domain knowledge into AI solutions, such as leveraging financial risk data, customer journey analytics, quality predictions, and sales and marketing data. - Continuously monitor the performance and health of AI-driven models, ensuring high-quality outputs and efficiency. - Establish best practices for AI development and production infrastructure, including cloud computing, Spark, GPU utilization, and containerization. - Design and conduct analytics with the highest standards of model validation, accuracy, encompassing study design, methodology, algorithms, and statistical modelling. Learning & Knowledge: - Ensure a comprehensive understanding of business requirements to deliver the most effective data, analytics, and AI solutions. - Possess detailed knowledge of system architecture and limitations to determine optimal problem-solving methods. - Understand user requirements and existing data structures to provide appropriate solutions by enhancing existing systems or implementing new ones. - Stay updated with methodologies, tools, and industry trends in machine learning, artificial intelligence, and data analytics. - Proactively identify areas for professional development in data science and undertake relevant development activities. - Seek out opportunities to stay current with advancements in AI and data analytics fields. - Initiate regular meetings within the Application Development department focused on discussing progress, resolving issues, and addressing concerns related to AI and data analytics projects. Legal, Regulatory, and Risk Framework Responsibilities: - Adhere to all pertinent legal, regulatory, and internal compliance requirements, including but not limited to policies on Data Protection, Fraud Control, and Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF). - Understand and effectively perform your role within the Three Lines of Defence framework to identify, measure, monitor, manage, and report risks related to data, analytics, and AI projects. - Ensure optimal outcomes for clients in line with Conduct Risk policy by leveraging AI and analytics tools ethically and responsibly. - Support the Risk and Control Self-Assessment (RCSA), Key Risk Indicators (KRI), incident reporting, and remediation processes, as applicable, in accordance with Operational Risk Management guidelines specific to data and AI initiatives. - Complete all mandatory training provided by the organization to achieve and maintain the required levels of competence in data science, analytics, and AI fields. - Attend all required (internal and external) seminars and workshops, as instructed, to stay abreast of the latest advancements and best practices in data analytics and AI. Other: - Ensure high standards of data protection and confidentiality to safeguard all data and systems. - Maintaining utmost confidentiality concerning customer data and internal information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold the organization's reputation and to strengthen its leadership position in data analytics and AI. - All other ad hoc duties/activities related to data analytics and AI that management might request from time to time<br><br>Education And Experience Requirements<br><br> University graduate preferably with a Major in computer science, data science, software engineering, information systems, or a related quantitative field. At least 10 years of relevant experience, preferably within a Data Scientist or related role. A PhD in statistics, ML, computer science or the natural sciences, especially physics or any engineering disciplines or equivalent, would be desirable. Candidates must have a specialization in ML, AI, cognitive science, or data science, with extensive hands-on experience in developing data science and AI solutions using machine learning, deep learning, and LLM techniques. Sound knowledge and implementation experience on LLM based solutions. Prior experience in banking is desirable Sound knowledge in cloud technologies ,Python and full stack engineering is must.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The data scientist plays a crucial role in driving advanced analytics and AI initiatives across the bank. This role collaborates closely with business and operational leaders to provide expert support, leveraging data analytical and AI tools to deliver strategic insights and actionable recommendations. Through hypothesis-based analysis to machine learning (ML) projects and applying Large Language Models, the data scientist models complex business problems using a variety of techniques including Predictive or prescriptive analytics, deep learning, Gen AI and visualization. Additionally, they support senior leadership by overseeing the development of business insights, reports, and AI capabilities to inform decision-making processes and drive impactful outcomes.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Implement Key Performance Indicators (KPIs) and monitor the performance of Data & AI-driven solutions to measure their impact on business outcomes. - Promote cost consciousness and efficiency in Data Analytics and AI projects to minimize expenses and maximize returns. - Implement Key Risk Indicators (KRIs) and manage the Group’s exposure to Data & AI related risk effectively accordingly. - Coordinate and obtain approval from the EVP Data & Analytics for projects and new systems that would impact capital or operating expenditures. - Take part in the overall QNB Data & Analytics strategy execution. - Communicate comprehensive and cost-effective Data, Analytics & AI solutions to user requirements keeping in mind the Group’s budgets and targets while enhancing productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Collaborate closely with peers, key divisional stakeholders, and third-party support teams to identify and implement advanced data-driven and AI solutions that deliver substantial value for QNB and its customers. - Translate complex business needs into comprehensive data science and analytics requirements to support strategic business decision-making. - Provide strategic guidance regarding the potential and implementation of AI and data science within the organization. - Assist customers with thorough and insightful responses to their inquiries about the Bank’s products and strive to provide innovative solutions to their requests. - Ensure activities are conducted in accordance with Service Level Agreements (SLAs) with internal departments and units to achieve significant improvements in turnaround times. - Build and maintain robust and effective relationships with related departments and units to achieve the Group’s overarching objectives. - Provide precise and timely data to external and internal auditors, compliance teams, financial control, and risk management when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop predictive models using a variety of advanced machine learning techniques to extract meaningful insights. - Research and implement cutting-edge techniques and tools in data analytics and artificial intelligence to streamline data analysis processes and enhance decision-making. - Identify and implement new statistical or mathematical methodologies as required for specific data-driven projects. - Build robust data-driven models to address complex business questions and employ large-scale experimentation, analysis, and visualization techniques to generate efficient and repeatable insights. - Integrate domain knowledge into AI solutions, such as leveraging financial risk data, customer journey analytics, quality predictions, and sales and marketing data. - Continuously monitor the performance and health of AI-driven models, ensuring high-quality outputs and efficiency. - Establish best practices for AI development and production infrastructure, including cloud computing, Spark, GPU utilization, and containerization. - Design and conduct analytics with the highest standards of model validation, accuracy, encompassing study design, methodology, algorithms, and statistical modelling. Learning & Knowledge: - Ensure a comprehensive understanding of business requirements to deliver the most effective data, analytics, and AI solutions. - Possess detailed knowledge of system architecture and limitations to determine optimal problem-solving methods. - Understand user requirements and existing data structures to provide appropriate solutions by enhancing existing systems or implementing new ones. - Stay updated with methodologies, tools, and industry trends in machine learning, artificial intelligence, and data analytics. - Proactively identify areas for professional development in data science and undertake relevant development activities. - Seek out opportunities to stay current with advancements in AI and data analytics fields. - Initiate regular meetings within the Application Development department focused on discussing progress, resolving issues, and addressing concerns related to AI and data analytics projects. Legal, Regulatory, and Risk Framework Responsibilities: - Adhere to all pertinent legal, regulatory, and internal compliance requirements, including but not limited to policies on Data Protection, Fraud Control, and Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF). - Understand and effectively perform your role within the Three Lines of Defence framework to identify, measure, monitor, manage, and report risks related to data, analytics, and AI projects. - Ensure optimal outcomes for clients in line with Conduct Risk policy by leveraging AI and analytics tools ethically and responsibly. - Support the Risk and Control Self-Assessment (RCSA), Key Risk Indicators (KRI), incident reporting, and remediation processes, as applicable, in accordance with Operational Risk Management guidelines specific to data and AI initiatives. - Complete all mandatory training provided by the organization to achieve and maintain the required levels of competence in data science, analytics, and AI fields. - Attend all required (internal and external) seminars and workshops, as instructed, to stay abreast of the latest advancements and best practices in data analytics and AI. Other: - Ensure high standards of data protection and confidentiality to safeguard all data and systems. - Maintaining utmost confidentiality concerning customer data and internal information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold the organization's reputation and to strengthen its leadership position in data analytics and AI. - All other ad hoc duties/activities related to data analytics and AI that management might request from time to time<br><br>Education And Experience Requirements<br><br> University graduate preferably with a Major in computer science, data science, software engineering, information systems, or a related quantitative field. At least 10 years of relevant experience, preferably within a Data Scientist or related role. A PhD in statistics, ML, computer science or the natural sciences, especially physics or any engineering disciplines or equivalent, would be desirable. Candidates must have a specialization in ML, AI, cognitive science, or data science, with extensive hands-on experience in developing data science and AI solutions using machine learning, deep learning, and LLM techniques. Sound knowledge and implementation experience on LLM based solutions. Prior experience in banking is desirable Sound knowledge in cloud technologies ,Python and full stack engineering is must.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The data scientist plays a crucial role in driving advanced analytics and AI initiatives across the bank. This role collaborates closely with business and operational leaders to provide expert support, leveraging data analytical and AI tools to deliver strategic insights and actionable recommendations. Through hypothesis-based analysis to machine learning (ML) projects and applying Large Language Models, the data scientist models complex business problems using a variety of techniques including Predictive or prescriptive analytics, deep learning, Gen AI and visualization. Additionally, they support senior leadership by overseeing the development of business insights, reports, and AI capabilities to inform decision-making processes and drive impactful outcomes.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Implement Key Performance Indicators (KPIs) and monitor the performance of Data & AI-driven solutions to measure their impact on business outcomes. - Promote cost consciousness and efficiency in Data Analytics and AI projects to minimize expenses and maximize returns. - Implement Key Risk Indicators (KRIs) and manage the Group’s exposure to Data & AI related risk effectively accordingly. - Coordinate and obtain approval from the EVP Data & Analytics for projects and new systems that would impact capital or operating expenditures. - Take part in the overall QNB Data & Analytics strategy execution. - Communicate comprehensive and cost-effective Data, Analytics & AI solutions to user requirements keeping in mind the Group’s budgets and targets while enhancing productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Collaborate closely with peers, key divisional stakeholders, and third-party support teams to identify and implement advanced data-driven and AI solutions that deliver substantial value for QNB and its customers. - Translate complex business needs into comprehensive data science and analytics requirements to support strategic business decision-making. - Provide strategic guidance regarding the potential and implementation of AI and data science within the organization. - Assist customers with thorough and insightful responses to their inquiries about the Bank’s products and strive to provide innovative solutions to their requests. - Ensure activities are conducted in accordance with Service Level Agreements (SLAs) with internal departments and units to achieve significant improvements in turnaround times. - Build and maintain robust and effective relationships with related departments and units to achieve the Group’s overarching objectives. - Provide precise and timely data to external and internal auditors, compliance teams, financial control, and risk management when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop predictive models using a variety of advanced machine learning techniques to extract meaningful insights. - Research and implement cutting-edge techniques and tools in data analytics and artificial intelligence to streamline data analysis processes and enhance decision-making. - Identify and implement new statistical or mathematical methodologies as required for specific data-driven projects. - Build robust data-driven models to address complex business questions and employ large-scale experimentation, analysis, and visualization techniques to generate efficient and repeatable insights. - Integrate domain knowledge into AI solutions, such as leveraging financial risk data, customer journey analytics, quality predictions, and sales and marketing data. - Continuously monitor the performance and health of AI-driven models, ensuring high-quality outputs and efficiency. - Establish best practices for AI development and production infrastructure, including cloud computing, Spark, GPU utilization, and containerization. - Design and conduct analytics with the highest standards of model validation, accuracy, encompassing study design, methodology, algorithms, and statistical modelling. Learning & Knowledge: - Ensure a comprehensive understanding of business requirements to deliver the most effective data, analytics, and AI solutions. - Possess detailed knowledge of system architecture and limitations to determine optimal problem-solving methods. - Understand user requirements and existing data structures to provide appropriate solutions by enhancing existing systems or implementing new ones. - Stay updated with methodologies, tools, and industry trends in machine learning, artificial intelligence, and data analytics. - Proactively identify areas for professional development in data science and undertake relevant development activities. - Seek out opportunities to stay current with advancements in AI and data analytics fields. - Initiate regular meetings within the Application Development department focused on discussing progress, resolving issues, and addressing concerns related to AI and data analytics projects. Legal, Regulatory, and Risk Framework Responsibilities: - Adhere to all pertinent legal, regulatory, and internal compliance requirements, including but not limited to policies on Data Protection, Fraud Control, and Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF). - Understand and effectively perform your role within the Three Lines of Defence framework to identify, measure, monitor, manage, and report risks related to data, analytics, and AI projects. - Ensure optimal outcomes for clients in line with Conduct Risk policy by leveraging AI and analytics tools ethically and responsibly. - Support the Risk and Control Self-Assessment (RCSA), Key Risk Indicators (KRI), incident reporting, and remediation processes, as applicable, in accordance with Operational Risk Management guidelines specific to data and AI initiatives. - Complete all mandatory training provided by the organization to achieve and maintain the required levels of competence in data science, analytics, and AI fields. - Attend all required (internal and external) seminars and workshops, as instructed, to stay abreast of the latest advancements and best practices in data analytics and AI. Other: - Ensure high standards of data protection and confidentiality to safeguard all data and systems. - Maintaining utmost confidentiality concerning customer data and internal information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold the organization's reputation and to strengthen its leadership position in data analytics and AI. - All other ad hoc duties/activities related to data analytics and AI that management might request from time to time<br><br>Education And Experience Requirements<br><br> University graduate preferably with a Major in computer science, data science, software engineering, information systems, or a related quantitative field. At least 10 years of relevant experience, preferably within a Data Scientist or related role. A PhD in statistics, ML, computer science or the natural sciences, especially physics or any engineering disciplines or equivalent, would be desirable. Candidates must have a specialization in ML, AI, cognitive science, or data science, with extensive hands-on experience in developing data science and AI solutions using machine learning, deep learning, and LLM techniques. Sound knowledge and implementation experience on LLM based solutions. Prior experience in banking is desirable Sound knowledge in cloud technologies ,Python and full stack engineering is must.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

Job Description<br><br>The Information Systems Analyst is responsible for analyzing, designing, implementing, and supporting information systems that meet business requirements and improve operational efficiency. The role serves as a bridge between business stakeholders and technical teams, ensuring that technology solutions align with organizational objectives. The analyst evaluates existing systems, identifies opportunities for improvement, and supports the implementation and maintenance of enterprise applications and technology solutions.<br><br>Responsibilities<br><br>Systems Analysis & Business Requirements<br><br> Gather, analyze, and document business and functional requirements. Conduct needs assessments and workflow analysis to identify system improvement opportunities. Translate business requirements into technical specifications for development and implementation teams. Evaluate current systems and recommend enhancements or new solutions.<br><br>System Design & Implementation<br><br> Participate in the design, testing, deployment, and maintenance of information systems. Coordinate with vendors, developers, and internal stakeholders during project implementation. Ensure system configurations meet business needs and comply with organizational standards. Support software upgrades, system integrations, and data migration activities.<br><br>Application Support<br><br> Provide second-level support for enterprise applications and information systems. Troubleshoot system issues and collaborate with technical teams to resolve incidents. Monitor system performance and recommend optimization measures. Maintain system documentation, user guides, and operational procedures.<br><br>Data Management & Reporting<br><br> Analyze business data and generate reports to support decision-making. Ensure data integrity, consistency, and security across information systems. Assist in developing dashboards, reports, and performance metrics.<br><br>Governance, Security & Compliance<br><br> Ensure systems comply with organizational policies, security standards, and regulatory requirements. Support business continuity and disaster recovery initiatives. Participate in system audits and risk assessments.<br><br>Project Management<br><br> Assist in managing IT projects, timelines, resources, and deliverables. Track project progress and communicate updates to stakeholders. Support user acceptance testing (UAT) and change management activities.<br><br>Qualifications<br><br> QUALIFICATIONS <br><br>Education<br><br> Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Administration, or a related field.<br><br>Experience<br><br> 3-5 years of experience in systems analysis, business analysis, application support, or related IT roles. Experience with ERP systems, enterprise applications, or digital transformation projects is preferred.<br><br>Technical Skills<br><br> Knowledge of information systems lifecycle management. Understanding of database concepts and SQL. Experience with business process analysis and system documentation. Familiarity with ERP, CRM, HRMS, or other enterprise systems. Knowledge of system integration methodologies and APIs. Experience with reporting and analytics tools (Power BI, Tableau, etc.). Understanding of IT security and compliance best practices.<br><br>Soft Skills<br><br> Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to translate technical concepts into business language. Strong organizational and project coordination skills. Attention to detail and commitment to quality.<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

Job Role:-Senior IT Project Manager<br>Job Location:- Qatar<br>Experience:- 12+ Years<br>Roles & Responsibilities:-<br>Lead end-to-end delivery of medium to large-scale IT projects. Manage scope, schedule, budget, risks, resources, stakeholders, and delivery outcomes. Drive project governance, reporting, and stakeholder communication. Coordinate internal teams, vendors, consultants, and third-party providers. Manage projects across regional, international, or multi-country environments. Apply Waterfall, Agile, or Hybrid project delivery methodologies. Work closely with senior management, business sponsors, and technology teams. Ensure compliance with financial-sector and regulatory requirements.<br>Skills & Requirements:-<br>10+ years of hands-on IT Project Management experience. Minimum 7 years of Banking/Financial Services experience. PMP certification is mandatory. Proven experience managing medium to large-scale IT projects. Strong stakeholder, vendor, risk, budget, and project governance skills. Experience in international/multi-country project environments. Strong knowledge of Waterfall, Agile, and Hybrid methodologies. Bachelor’s degree in IT, Computer Science, Engineering, Business, Finance, or related field. PRINCE2, Scrum, SAFe, ITIL, COBIT, or PMI-ACP certifications are an advantage.

Job Description<br><br>The Engineer - IT Support is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.

???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Location: Doha, Qatar<br><br>Employment Type: Full-Time<br><br>Job Summary<br><br>The Network Engineer manages UNIX, Novell, VMS, Windows or similar computer networks. Performs a variety of maintenance, evaluation, installation, and training tasks to enable users to maximize productivity. Assists in planning and development of network resources. The Network Engineer will design and implement systems that ensure effective connectivity for the respective locations on the Local Area Networks (LANs), MPLS and Wide Area Networks (WANs) that service the<br><br>Design, implement, and maintain enterprise network infrastructure (LAN, WAN, MPLS, VPN, WLAN). Configure and support Cisco routers, switches, firewalls, and wireless networks. Manage Microsoft Windows Server, Active Directory, DNS, DHCP, and VMware environments. Monitor network performance, troubleshoot issues, and ensure high availability. Implement network security best practices and disaster recovery solutions. Maintain technical documentation and support infrastructure projects. Collaborate with internal teams, vendors, and service providers.<br><br>Requirements<br><br>Bachelor's degree in Computer Engineering, Information Technology, or a related field. Minimum 7 years of enterprise network administration experience. Strong hands-on experience with Cisco networking technologies and Microsoft infrastructure. Experience with VMware, network monitoring tools, and ITIL processes. Excellent troubleshooting, communication, and analytical skills.<br><br>Preferred Certifications<br><br>CCNA or CCNPMCSE or Microsoft Certified VMware VCPITIL Foundation<br><br>Skills: vmware,itil,it,cisco,unix

Location: Doha, Qatar<br><br>Employment Type: Full-Time<br><br>Job Summary<br><br>The Network Engineer manages UNIX, Novell, VMS, Windows or similar computer networks. Performs a variety of maintenance, evaluation, installation, and training tasks to enable users to maximize productivity. Assists in planning and development of network resources. The Network Engineer will design and implement systems that ensure effective connectivity for the respective locations on the Local Area Networks (LANs), MPLS and Wide Area Networks (WANs) that service the<br><br>Design, implement, and maintain enterprise network infrastructure (LAN, WAN, MPLS, VPN, WLAN). Configure and support Cisco routers, switches, firewalls, and wireless networks. Manage Microsoft Windows Server, Active Directory, DNS, DHCP, and VMware environments. Monitor network performance, troubleshoot issues, and ensure high availability. Implement network security best practices and disaster recovery solutions. Maintain technical documentation and support infrastructure projects. Collaborate with internal teams, vendors, and service providers.<br><br>Requirements<br><br>Bachelor's degree in Computer Engineering, Information Technology, or a related field. Minimum 7 years of enterprise network administration experience. Strong hands-on experience with Cisco networking technologies and Microsoft infrastructure. Experience with VMware, network monitoring tools, and ITIL processes. Excellent troubleshooting, communication, and analytical skills.<br><br>Preferred Certifications<br><br>CCNA or CCNPMCSE or Microsoft Certified VMware VCPITIL Foundation<br><br>Skills: vmware,itil,it,cisco,unix

Location: Doha, Qatar<br><br>Employment Type: Full-Time<br><br>Job Summary<br><br>The Network Engineer manages UNIX, Novell, VMS, Windows or similar computer networks. Performs a variety of maintenance, evaluation, installation, and training tasks to enable users to maximize productivity. Assists in planning and development of network resources. The Network Engineer will design and implement systems that ensure effective connectivity for the respective locations on the Local Area Networks (LANs), MPLS and Wide Area Networks (WANs) that service the<br><br>Design, implement, and maintain enterprise network infrastructure (LAN, WAN, MPLS, VPN, WLAN). Configure and support Cisco routers, switches, firewalls, and wireless networks. Manage Microsoft Windows Server, Active Directory, DNS, DHCP, and VMware environments. Monitor network performance, troubleshoot issues, and ensure high availability. Implement network security best practices and disaster recovery solutions. Maintain technical documentation and support infrastructure projects. Collaborate with internal teams, vendors, and service providers.<br><br>Requirements<br><br>Bachelor's degree in Computer Engineering, Information Technology, or a related field. Minimum 7 years of enterprise network administration experience. Strong hands-on experience with Cisco networking technologies and Microsoft infrastructure. Experience with VMware, network monitoring tools, and ITIL processes. Excellent troubleshooting, communication, and analytical skills.<br><br>Preferred Certifications<br><br>CCNA or CCNPMCSE or Microsoft Certified VMware VCPITIL Foundation<br><br>Skills: vmware,itil,it,cisco,unix

Position Title:IT Application Security Specialist Department:Information Technology Security<br>Job Purpose:The Application Security Specialist is responsible for designing, implementing, and governing application security across enterprise systems, ensuring that all applications are secure by design and compliant with organizational and regulatory requirements.<br>The role focuses on integrating security into the Software Development Lifecycle (SDLC), driving Dev Sec Ops practices, and establishing secure architecture standards across cloud, on-premises, and hybrid environments.<br>Key Responsibilities:1. Application Security Strategy Develop and maintain the enterprise Application Security program Define and implement secure-by-design principles across all applications Establish and monitor key security metrics (e.g., vulnerability reduction, remediation timelines) Continuously improve application security maturity<br>2. Security Architecture & Design (Knowledge) Design and review secure architectures for applications, APIs, and microservices Lead threat modeling activities (e.g., STRIDE methodology) Define and enforce security design patterns, including authentication, encryption, and data protection Participate in architecture governance and review forums<br>3. Dev Sec Ops & Secure SDLCIntegrate security controls into CI/CD pipelines Implement and manage application security testing tools (SAST, DAST, SCA) Establish secure coding standards aligned with OWASP Top 10Automate security validation and enforcement across development pipelines<br>4. Cloud Security Design and implement secure cloud architectures across AWS and/or Azure environments Enforce Identity and Access Management (IAM) and Zero Trust principles Secure containerized environments (Kubernetes / Open Shift) Ensure effective monitoring, logging, and threat detection in cloud platforms<br>5. Security Testing & Assurance Coordinate vulnerability assessments, penetration testing, and application security reviews Ensure timely remediation and closure of identified vulnerabilities Validate security controls through regular testing and simulation exercises<br>6. Security Operations Integration Collaborate with SOC teams to enhance monitoring and incident response capabilities Support SIEM use case development and optimization Analyze security trends and proactively identify emerging risks<br>7. Governance, Risk & Compliance Ensure adherence to security standards and regulatory requirements, including:PCI DSSSWIFT CSPISO 27001Support internal and external audits and regulatory assessments Develop and maintain security policies, standards, and procedures<br>8. Stakeholder Engagement & Awareness Provide security guidance to development, Dev Ops, and architecture teams Conduct training and awareness sessions on secure coding practices Act as a trusted advisor on application security matters<br>Qualifications & Experience:Bachelor’s degree in computer science, Cybersecurity, Software Engineering, or a related field Minimum 8–12 years of experience in cybersecurity, with strong focus on:Application Security Dev Sec Ops Cloud Security Experience in the banking or financial services sector preferred<br>Required Skills & Competencies:Technical Skills:Strong knowledge of:OWASP Top 10 and secure coding practices Secure SDLC and threat modeling techniques API and web application security Experience with application security tools:SAST, DAST, and SCA platforms Proficiency in cloud security (AWS / Azure) Knowledge of container security (Kubernetes / Open Shift) Familiarity with SIEM, vulnerability management, and security monitoring<br>Behavioral Competencies:Strong analytical and problem-solving skills Effective communication and stakeholder management Ability to influence cross-functional teams Strong attention to detail and risk awareness<br>Professional Certifications:Required (Minimum 2):CISSP (Certified Information Systems Security Professional) CCSP (Certified Cloud Security Professional) CISM or CRISC<br>Preferred:CEH (Certified Ethical Hacker) Microsoft Azure Security Engineer (AZ-500) or AWS Security Specialty OSCP (Offensive Security Certified Professional)<br>Additional Information:This role requires close collaboration with development, infrastructure, and security teams The position involves both strategic planning and hands-on technical contributions Experience in regulated environments is highly desirable

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview:</p><p>The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers &amp; Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.</p><p>Primary Workflow:</p><ul><li>Spares management inbound and outbound the warehouse</li><li>Handle quarterly stock take in Local Warehouse &amp; Service Partner Warehouses</li><li>Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)</li><li>Conduct onsite physical &amp; logical audits for proactive sparing.</li><li>Perform quarterly onsite preventive maintenance per assigned customer.</li><li>Handle spare parts deliveries to FE, SeP &amp; client.</li><li>Issuance of IMR’s, POR’s</li><li>Assist VCA’s &amp; BDA’s for investigating missing parts from stock counting.</li><li>Customer communication</li><li>Updating TRT internal procedures</li><li>Learning additional technical and non-technical skills.</li><li>Sourcing Local Service Partners</li><li>Sourcing Local Logistic Partner / Supplier</li></ul><p><br></p><p>Required Deliverables:</p><ul><li>Ensure above 95% accuracy between NetSuite inventory database and actual TRT &amp; SeP warehouse spares.</li><li>Ensure all supported incidents or tickets are resolved within SLAs.</li><li>Ensure all customer communication is prompt, professional and reliable.</li><li>Ensure all commitments made to customers are met or re-scheduled with the customer’s knowledge and approval.</li><li>Continuously learn additional technical and non-technical skills</li><li>Escalate calls through the correct channels promptly.</li><li>24 x 7 Support Structure</li><li>Comply fully with company policy to always protect the interests of TRT.</li><li>Ensure local SeP is available for onsite requirements.</li><li>Working with VCA team for local parts sourcing</li></ul><p>Accountabilities:</p><ul><li>Local ticket management/status monitoring and make sure they are resolved within SLAs.</li><li>Warehouse inventory movement monitoring</li><li>Ensure warehouse parts labelling &amp; binning is compliant with TRT global standard</li><li>Ensure procedures are properly followed when onsite</li><li>Ensure on time support for spare parts</li></ul><p>Disaster Recovery:</p><ul><li>Coordination within FE / SeP team for urgent part requirement onsite</li><li>Handle coordination &amp; keep good working relationships with logistics and service partners.</li><li>Coordination with known local vendors for urgent logistics sparing.</li><li>Coordination with VCA, BDA &amp; GSD division for parts needed for a call.</li><li>Coordination with VCA, BDA &amp; GSD division for inventory movement</li><li>Appropriate escalation to Shift leader or Field Services Team Leader when necessary.</li></ul><p><br></p><p>Service Call Updates:</p><ul><li>Ensure timely updating to GSD &amp; FE for calls requiring additional parts on-site.</li><li>Ensure that all onsite service calls under your responsibility are updated to the GSD Team within the agreed Service Level of the client contract.</li></ul><p>OH&amp;S Work Environment:</p><ul><li>Ensure that the warehouse or technical work areas remain clean and always organized.</li><li>Ensure that you adhere to ESD procedures.</li><li>Ensure that you adhere to all OHS requirements, including for lifting, cabling, rack mounting, and equipment in rooms that do not obstruct walkways.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements:</p><ul><li>Candidates must possess a college degree. Training and Certification would be an advantage.</li></ul><p>· Certification on Various Networking platforms</p><p>· Strong understanding of Networking fundamentals</p><p>· Cisco and Juniper Certification preferred.</p><p>· Solaris – Oracle Certified Professional</p><p>· VMWare – VMWare Certified Professional</p><p>· TSM - IBM Certified Deployment Professional</p><p><br></p><ul><li>Preferably have 7 years up of experience in IT spare parts control &amp; warehouse maintenance</li></ul><p>Willing to be assigned in TRT office location, and to travel to TRT offices globally on as needed basis.</p></div>

Full Time Doha, Qatar Posted 18 hours ago<br><br>Website Lesha Bank LLC (Public) Lesha Bank LLC (Public)<br><br>Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an<br><br>Job Summary<br><br>We are seeking an experienced Technology Risk Associate to strengthen and enhance Lesha Group’s cybersecurity risk management and assurance capabilities across its business entities and technology environments.<br><br>The role will be responsible for conducting and overseeing cybersecurity risk assessments, evaluating the effectiveness of security controls, performing cybersecurity assurance and compliance reviews, monitoring technology and cyber risk exposure, and supporting the remediation of identified vulnerabilities, control deficiencies, and emerging threats. The position will also contribute to the ongoing enhancement of the Group’s cybersecurity governance, risk management, and regulatory compliance framework.<br><br>The successful candidate will possess a strong blend of cybersecurity risk management, security assurance, and technical security expertise, with the ability to assess complex technology environments and engage effectively with business stakeholders, technology teams, project managers, third-party service providers, auditors, and regulatory authorities to strengthen the Group’s overall cyber resilience and risk posture.<br><br>Key Responsibilities<br><br>Security Architecture & Technology Risk<br><br>Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br><br>Cloud, AI & Emerging Technology Security<br><br>Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br><br>Application Security & Dev Sec Ops<br><br>Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br><br>Vulnerability & Security Testing<br><br>Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br><br>Security Operations & Incident Management<br><br>Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br><br>Cybersecurity Governance, Risk & Compliance Support<br><br>Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group’s cybersecurity maturity and control environment.<br><br>Preferred Certifications<br><br>OSCP – Offensive Security Certified Professional CEH – Certified Ethical Hacker CHFI – Computer Hacking Forensic Investigator CISSP – Certified Information Systems Security Professional CISM – Certified Information Security Manager<br><br>Educational Qualifications Required<br><br>Bachelor or Master degree in Computer or IT or any related fields<br><br>Experience Requirements<br><br>More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br><br>Technical And Professional Skills Required<br><br>Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br><br>Key Competencies<br><br>Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.<br><br>First Name<br><br>Last Name (optional)<br><br>Country (optional)<br><br>Email address<br><br>Message<br><br>Upload CV<br><br>Upload your CV/resume or any other relevant file. Max. file size: 256 MB.<br><br>Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an<br><br>Key Responsibilities<br><br>Security Architecture & Technology Risk<br><br>Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br><br>Cloud, AI & Emerging Technology Security<br><br>Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br><br>Application Security & Dev Sec Ops<br><br>Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br><br>Vulnerability & Security Testing<br><br>Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br><br>Security Operations & Incident Management<br><br>Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br><br>Cybersecurity Governance, Risk & Compliance Support<br><br>Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group’s cybersecurity maturity and control environment.<br><br>Preferred Certifications<br><br>OSCP – Offensive Security Certified Professional CEH – Certified Ethical Hacker CHFI – Computer Hacking Forensic Investigator CISSP – Certified Information Systems Security Professional CISM – Certified Information Security Manager<br><br>Educational Qualifications Required<br><br>Bachelor or Master degree in Computer or IT or any related fields<br><br>Experience Requirements<br><br>More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br><br>Technical And Professional Skills Required<br><br>Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br><br>Key Competencies<br><br>Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.

Job Summary<br><br>You will be responsible for selling i Horizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team<br><br>Reporting Structure<br><br>This job reports to the Sales Manager<br><br>Job Objectives<br><br>Generate leads, convert them into opportunities, bid, and successfully close the deals Sell large and complex solutions to large organizations and achieve the assigned sales target Manage the account forward for cross-selling and upselling<br><br>Job Responsibilities<br><br> Sales Life Cycle Ownership Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers Be a trusted technology advisor to the target client to generate and qualify the right opportunities Ensure the customer’s product requirements and expectations are managed and met by understanding the customer's business & technology Work closely with the client in developing solutions, identifying the right technologies, and in positioning i Horizons as the prime contender to win the deal Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal With a sales cycle, support senior management with the market, account, competitor, and bid intelligence informationindependently handle negotiations and deal closure for small and mid-sized deals Provide the right inputs and support the Sales Manager in negotiating and closing large deals Revenue Generation Meet or exceed revenue targets by bringing in new customer logo’s and cross/upselling to existing or allocated accounts Sell the range of i Horizons services assigned to the role holder Ensure that revenues generated are at acceptable gross margins Customer Relation Management / Account Management Act as a single point of contact for the customer always Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client’s side as well as the market in which the client operates Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction Drive account management and influence organizational engagement resulting in footprint expansion Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market Upselling And Cross-Selling Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity Identify and develop new leads from existing accounts Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell Promote all i Horizons products/ services as they become available Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions General Account Administration Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc Support the Sales Operations team on contract renewals Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts Follow up on invoices and be responsible for payment collections Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure CRM and Reporting Use i Horizons CRM to log and update all activities and generate sales reports Provide other ad-hoc reports and analysis as required by the Sales Manager Other Ongoing tasks Visit major customers regularly, to strengthen relations and establish business opportunities Entertain customers as and when necessary, to build strong relationships with them Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities Participate in trade shows and technology events to promote company products and develop leads<br><br>Job Requirements<br><br>Educational Qualification<br><br>Bachelor’s degree in Business Studies, Computer Sciences, or a related field Should show evidence of continued education in the field of Sales and Technology<br><br>Previous Work Experience<br><br>Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role Experience in customized enterprise IT solution sales is mandatory Experience in sales within the “Digital Transformation” space is highly preferred Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory Hands-on experience with CRM software is a plus<br><br>Skills And Abilities<br><br>Excellent selling and negotiation skills Ability to drive sales growth Strong client focus and relationship-building skills Excellent verbal and written communication skills Excellent knowledge of MS Office Excellent presentation skills Self-motivated with a competitive, results-driven attitude Good understanding of marketing and negotiating techniques<br><br>Powered by Jazz HR<br><br>CYE40fbgs3