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Job Description <div> <p>We are currently looking for IT Support for our Qatar operations</p> <p>Required Qualifications</p> <p> Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.</p> <p> 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.</p> <p> Experience supporting Microsoft 365 environments.</p> <p> Knowledge of Active Directory and Microsoft Intune.</p> <p> Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).</p> <p> Experience with Windows 11 administration and troubleshooting.</p> <p>Technical Skills</p> <p> Microsoft 365 Administration</p> <p> Microsoft Intune (MDM/MAM)</p> <p> Active Directory Users & Computers</p> <p> Azure Entra ID (Azure AD)</p> <p> Windows 11 Support</p> <p> Endpoint Patching & Updates</p> <p> Microsoft Exchange Online</p> <p> Network and Wi-Fi Troubleshooting</p> <p> Printer Management Systems</p> <p> Backup Monitoring and Recovery</p> <p> User Access Management</p> <p> Computer Account Management</p> <p> IT Asset Management</p> <p>Language Requirements</p> <p> Fluent in Arabic and English (spoken and written).</p> <p>Preferred Skills</p> <p> Knowledge of Microsoft Defender and security best practices.</p> <p> ITIL Foundation certification.</p> <p> Microsoft Certified: Modern Desktop Administrator or equivalent.</p> <p> Experience with access control systems and card management solutions.</p> <p> Experience with ticketing systems and SLA-driven support environments.</p> <p>Key Competencies</p> <p> Excellent communication and customer service skills.</p> <p> Strong troubleshooting and analytical abilities.</p> <p> Ability to prioritize and manage multiple support requests.</p> <p> Team-oriented with a proactive approach to problem-solving.</p> <p> Strong documentation and organizational skills.</p> <p>Experience Level: Mid-Level (4-6 years)</p> <p>Languages: Arabic & English (Mandatory)</p> <p>Joining time frame: Immediate</p> <p> </p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>To support the IT Department in
managing sourcing, tendering, and contract administration activities for
technology systems, software, and digital services in alignment with Qatar
Government procurement laws and the Authority’s internal policies.</span><br></p><br><br><span>Requirements</span><p><b><span>KEY
RESPONSIBILITIES:</span></b><br></p><br><p><span><span>•</span></span><span>Execute end-to-end IT procurement processes (RFP/RFQ
scoping, preparation, evaluation, and award) in compliance with State
procurement procedures.</span><br></p><br><p><span><span>•</span></span><span>Conduct market analysis and cost benchmarking to support
competitive sourcing and vendor selection.</span><br></p><br><p><span><span>•</span></span><span>Prepare, review, and administer IT-related contracts
including software licensing, cloud services, and implementation agreements.</span><br></p><br><p><span><span>•</span></span><span>Ensure compliance with audit, governance, and
documentation standards as per Qatar Government requirements.</span><br></p><br><p><span><span>•</span></span><span>Monitor vendor performance, contract renewals, and SLA
adherence; maintain contract registers and progress dashboards.</span><br></p><br><p><span><span>•</span></span><span>Support digitalization of procurement workflows and
data-driven reporting.</span><br></p><br><p><b><span>MINIMUM
SKILLS & COMPETENCIES:</span></b><br></p><br><p><span><span>•</span></span><span>Strong understanding of Qatar Government tendering and
procurement regulations.</span><br></p><br><p><span><span>•</span></span><span>Knowledge of IT sourcing categories (software, cloud,
infrastructure, cybersecurity).</span><br></p><br><p><span><span>•</span></span><span>Proficiency in ERP/e-Procurement systems (e.g., SAP,
Oracle or equivalent).</span><br></p><br><p><span><span>•</span></span><span>Analytical, commercial, and stakeholder management
skills.</span><br></p><br><p><span><span>•</span></span><span>Excellent documentation and communication capability.</span><br></p><br><p><b><span>EXPERIENCE
& QUALIFICATIONS:</span></b><br></p><br><p><span><span>•</span></span>Minium 12 Years of Experience with relevance in
IT Procurement or Contract management within<span> utilities, energy, or government
sectors in Qatar.</span><br></p><br><p><span><span>•</span></span><span>Bachelor’s Degree in IT, Business Administration, or
Supply Chain Management (Master’s preferred).</span><br></p><br><p><span><span>•</span></span><span>Familiarity with MOF/State Audit Bureau procedures and
government tender committee practices.</span><br></p><br><p><span><span>•</span></span><span>Certifications such as CIPS, PMP, or ITIL preferred.</span><br></p><br><br> </div>
???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Group Head of ITLocation: Doha, Qatar Sector: Leading Enterprise Group (Confidential) Reporting To: Group Chief Operating Officer (GCOO)<br>About the Role We are seeking a strategic, forward-thinking Group Head of IT to lead the enterprise-wide technology function for a prestigious group based in Doha, Qatar. Reporting directly to the Group COO, you will shape and execute the group’s technology vision—defining the IT strategy, establishing modern governance frameworks, and driving digital enablement across diverse business units. You will lead a high-performing team covering IT Operations, Applications, Infrastructure, and Cybersecurity to ensure seamless, secure, and business-aligned service delivery.<br>Key Responsibilities<br>Strategic IT Leadership: Formulate and execute long- and short-term IT strategies, technology roadmaps, and enterprise architecture aligned with group business goals. Budget & Financial Governance: Manage the group IT budget, oversee capital and operational expenditure, and conduct cost-benefit analyses to ensure maximum ROI on technology investments. Infrastructure & Applications Management: Oversee the deployment, performance, and optimization of enterprise applications, network infrastructure, databases, and IT service desk operations. Cybersecurity & Compliance: Implement robust cybersecurity controls, data governance, backup/disaster recovery protocols, and ensure strict adherence to regulatory and data protection standards. Vendor & Partnership Management: Select, negotiate with, and manage strategic IT vendors, managed service providers, and software partners. Project Delivery & Business Alignment: Lead cross-functional IT initiatives, application integration, and digital transformation projects across group operations. Team Leadership: Direct and mentor direct reports (Application Specialists, IT Admins, Security Engineers), setting clear performance objectives and fostering continuous professional development.<br>Requirements & Qualifications<br>Education: Bachelor’s degree or Diploma in Computer Science, Information Technology, Engineering, or an allied technical field. Experience: 10 to 15 years of progressive IT experience, with a proven track record as Head of IT, Head of Applications, or Senior IT Director managing group-level or enterprise environments. Technical Breadth: Deep expertise across Enterprise Architecture, Network Infrastructure, Database Administration, IT Service Management (ITSM), and modern Cybersecurity frameworks (encryption, access controls, risk mitigation). Leadership Capabilities: Exceptional strategic planning, vendor management, stakeholder engagement, and team leadership skills. Location: Based in or willing to relocate to Doha, Qatar.<br>Why Apply? This is a pivotal executive leadership role offering the opportunity to drive group-wide IT modernization and governance within a dynamic, high-growth environment in Qatar.
Job Description<br><br>The Engineer - IT Support is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.
Business Development Partner (Commission Only) – Real Estate ERP<br>Company: Evoltec Solutions Location: United Arab Emirates (Preferred) | Saudi Arabia | Bahrain | Qatar | Oman Work Mode: Remote / Hybrid (Business Development in Assigned Region) Employment Type: Contract / Commission-Based<br>About Evoltec Solutions Evoltec Solutions is an AI-powered real estate technology company delivering next-generation Real Estate ERP solutions that help developers, property managers, facility management companies, real estate owners, and enterprises streamline operations, automate business processes, and make intelligent data-driven decisions. As we expand across the GCC, we are looking for experienced Business Development Partners to promote and sell our AI-powered Real Estate ERP solutions in the UAE, Saudi Arabia, and Bahrain.<br>Role Overview We are seeking highly motivated and well-connected Business Development Partners who have experience selling enterprise software, ERP, Saa S, Prop Tech, or technology solutions to the real estate industry. This is a performance-based opportunity designed for professionals who are confident in generating business and closing high-value software sales.<br>Responsibilities Identify and engage prospective clients within the real estate sector. Develop relationships with developers, property management companies, facility management companies, real estate investors, and corporate clients. Generate qualified sales opportunities and arrange product demonstrations. Present the value of Evoltec's AI-powered Real Estate ERP solutions. Negotiate commercial proposals and support contract closures. Maintain an active sales pipeline and achieve agreed sales targets.<br>Preferred Experience Proven experience in business development or software sales. Experience selling ERP, Saa S, Prop Tech, CRM, or enterprise technology solutions. Strong network within the UAE, Saudi Arabia, or Bahrain real estate industry is highly desirable. Excellent communication, presentation, and negotiation skills. Self-driven, target-oriented, and capable of working independently.<br>Compensation This is a 100% commission-based opportunity with no fixed salary. Successful partners will receive attractive commissions for every successful sale, with unlimited earning potential based on performance. Product training, sales support, demonstrations, and marketing materials will be provided by Evoltec Solutions.<br>Why Join Evoltec? Represent an innovative AI-powered Real Estate ERP platform. Access a rapidly growing GCC real estate technology market. Flexible working arrangement. High-income potential through uncapped commissions. Full product, technical, and pre-sales support.<br>If you have a strong network within the real estate industry and are passionate about technology sales, we'd love to hear from you.<br>Apply now and become a Business Development Partner with Evoltec Solutions.
Business Development Partner (Commission Only) – Real Estate ERP<br>Company: Evoltec Solutions Location: United Arab Emirates (Preferred) | Saudi Arabia | Bahrain | Qatar | Oman Work Mode: Remote / Hybrid (Business Development in Assigned Region) Employment Type: Contract / Commission-Based<br>About Evoltec Solutions Evoltec Solutions is an AI-powered real estate technology company delivering next-generation Real Estate ERP solutions that help developers, property managers, facility management companies, real estate owners, and enterprises streamline operations, automate business processes, and make intelligent data-driven decisions. As we expand across the GCC, we are looking for experienced Business Development Partners to promote and sell our AI-powered Real Estate ERP solutions in the UAE, Saudi Arabia, and Bahrain.<br>Role Overview We are seeking highly motivated and well-connected Business Development Partners who have experience selling enterprise software, ERP, Saa S, Prop Tech, or technology solutions to the real estate industry. This is a performance-based opportunity designed for professionals who are confident in generating business and closing high-value software sales.<br>Responsibilities Identify and engage prospective clients within the real estate sector. Develop relationships with developers, property management companies, facility management companies, real estate investors, and corporate clients. Generate qualified sales opportunities and arrange product demonstrations. Present the value of Evoltec's AI-powered Real Estate ERP solutions. Negotiate commercial proposals and support contract closures. Maintain an active sales pipeline and achieve agreed sales targets.<br>Preferred Experience Proven experience in business development or software sales. Experience selling ERP, Saa S, Prop Tech, CRM, or enterprise technology solutions. Strong network within the UAE, Saudi Arabia, or Bahrain real estate industry is highly desirable. Excellent communication, presentation, and negotiation skills. Self-driven, target-oriented, and capable of working independently.<br>Compensation This is a 100% commission-based opportunity with no fixed salary. Successful partners will receive attractive commissions for every successful sale, with unlimited earning potential based on performance. Product training, sales support, demonstrations, and marketing materials will be provided by Evoltec Solutions.<br>Why Join Evoltec? Represent an innovative AI-powered Real Estate ERP platform. Access a rapidly growing GCC real estate technology market. Flexible working arrangement. High-income potential through uncapped commissions. Full product, technical, and pre-sales support.<br>If you have a strong network within the real estate industry and are passionate about technology sales, we'd love to hear from you.<br>Apply now and become a Business Development Partner with Evoltec Solutions.
<p>We are currently looking IT Network and System Support for Qatar operations Key Accountabilities: Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments Install and configure software and hardware Manage network servers and technology tools Set up accounts and workstations Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies System requirements gathering, Analysis, Design, Development & Implementation Solution Architectures and design with align to the enterprise architecture Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed Joining time frame: 2 weeks (maximum 1 month)</p>
Job Description<br><br>The Project Coordinator provides comprehensive support to project delivery activities by assisting senior project managers in planning, tracking, reporting, and execution of projects. The role ensures adherence to agreed scope, timelines, quality standards, and governance processes while managing assigned small‑scale projects independently.<br><br>Responsibilities<br><br> Quality Assurance test experience in the past: Familiar with Test scripts preparation and executing Testing, raising Bugs and reporting to Vendor for fixing Being able to write procedures, prepare Training materials for a new system Training experience High-level knowledge of Demand Management, resource and capacity planning process Preparing Management regular reports Strong Excel skills, fluency with basic formulas, being able to build Pivots Preparing executive summaries, presentations/status reports and management Dashboards Ensure all project-related documents (plans, status reports, and logs. Etc.) are accurately prepared, updated, and maintained. Assist senior project managers for day-to-day activities Manage small sized Projects Contribute to process improvements and standardization efforts within the Projects Department. <br><br>Qualifications<br><br>Desired Educational Background: Bachelor’s degree in business administration, Information Systems, Project Management, or a related discipline<br><br>Language Requirement: English (Filipino is preferred)<br><br>Desired Experience: 3+ years of experience in project coordination, PMO, or project support role<br><br>Job Specific Skills<br><br>Project Coordination & Execution<br><br> Project & Portfolio Management Tools Quality Assurance & Testing Support Reporting & Executive Communication Data Analysis & Office Tools Documentation & Knowledge Management Training & System Management Demand, Resource & Capacity Support Process Improvement & PMO Support Vendor & stakeholder Coordination <br><br>Competencies<br><br>Technical<br><br> Project & Delivery Management Project & Portfolio Management Tools Quality Assurance & Testing Demand, Resource & Capacity Management Reporting & Management Information Data & Productivity Tools Documentation, Procedures & Knowledge Management Training & User Enablement Process Improvement & Standardization <br><br>Behavioral<br><br> Communication & Stakeholder Engagement Organization & Time Management Problem Solving & Critical Thinking Accountability & Ownership Collaboration & Teamwork Adaptability & Learning Agility Quality & Results Orientation Customer & Service Focus Process Discipline & Improvement Mindset <br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Job Description<br><br>The Project Coordinator provides comprehensive support to project delivery activities by assisting senior project managers in planning, tracking, reporting, and execution of projects. The role ensures adherence to agreed scope, timelines, quality standards, and governance processes while managing assigned small‑scale projects independently.<br><br>Responsibilities<br><br> Quality Assurance test experience in the past: Familiar with Test scripts preparation and executing Testing, raising Bugs and reporting to Vendor for fixing Being able to write procedures, prepare Training materials for a new system Training experience High-level knowledge of Demand Management, resource and capacity planning process Preparing Management regular reports Strong Excel skills, fluency with basic formulas, being able to build Pivots Preparing executive summaries, presentations/status reports and management Dashboards Ensure all project-related documents (plans, status reports, and logs. Etc.) are accurately prepared, updated, and maintained. Assist senior project managers for day-to-day activities Manage small sized Projects Contribute to process improvements and standardization efforts within the Projects Department. <br><br>Qualifications<br><br>Desired Educational Background: Bachelor’s degree in business administration, Information Systems, Project Management, or a related discipline<br><br>Language Requirement: English (Filipino is preferred)<br><br>Desired Experience: 3+ years of experience in project coordination, PMO, or project support role<br><br>Job Specific Skills<br><br>Project Coordination & Execution<br><br> Project & Portfolio Management Tools Quality Assurance & Testing Support Reporting & Executive Communication Data Analysis & Office Tools Documentation & Knowledge Management Training & System Management Demand, Resource & Capacity Support Process Improvement & PMO Support Vendor & stakeholder Coordination <br><br>Competencies<br><br>Technical<br><br> Project & Delivery Management Project & Portfolio Management Tools Quality Assurance & Testing Demand, Resource & Capacity Management Reporting & Management Information Data & Productivity Tools Documentation, Procedures & Knowledge Management Training & User Enablement Process Improvement & Standardization <br><br>Behavioral<br><br> Communication & Stakeholder Engagement Organization & Time Management Problem Solving & Critical Thinking Accountability & Ownership Collaboration & Teamwork Adaptability & Learning Agility Quality & Results Orientation Customer & Service Focus Process Discipline & Improvement Mindset <br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
You will lead and execute IT-focused internal audit engagements across PIH's Group technology environment — covering IT general controls, cybersecurity, ERP systems, data integrity, and emerging technology risks. You will also oversee the Senior IT Auditor and work closely with the broader IA team to embed IT audit perspective into operational and financial audit engagements. Key Responsibilities Plan and lead IT audit engagements across PIH's Group technology environment, including IT general controls (ITGCs), application controls, cybersecurity, access management, change management, and business continuity Lead ERP-focused audit work, including SAP access controls, segregation of duties (SoD), master data governance, and system configuration reviews across Finance, Procurement, and HR modules Assess IT risks across key business systems, infrastructure, and data environments, and translate findings into clear business risk and control language for non-technical stakeholders Develop and execute IT-specific Risk Control Matrices (RCMs), distinguishing design effectiveness (DE) from operating effectiveness (OE) Support the integration of data analytics and continuous monitoring into the broader IA function, including automated control testing and exception-based reporting Draft and review IT audit reports, ensuring findings are accurate, risk-rated, and accompanied by practical remediation recommendations Manage the full finding lifecycle from identification through to remediation closure Supervise, coach, and review the work of the Senior IT Auditor Contribute to the annual risk-based audit planning process, advising on IT and technology risk across the Group audit universe Liaise with IT, Information Security, and business process owners to coordinate audit activity and validate findings Requirements Bachelor's degree in Information Technology, Information Systems, Computer Science, or related field; professional certification required or near completion (CISA, CRISC, CISSP, or equivalent) Minimum 7–9 years of IT audit experience, including at least 2 years in a supervisory or management capacity Strong hands-on experience with ERP audit, particularly SAP (FI/CO, MM, HCM) — access controls, SoD, and application control reviews Solid understanding of IT general controls frameworks (COBIT, ISO 27001, NIST) and their application in an audit context Experience with data analytics tools (ACL/Galvanize, IDEA, Power BI, SQL) in support of audit and continuous monitoring Demonstrated ability to manage stakeholders and communicate IT risk findings at senior management and Audit Committee level Based in or willing to relocate to Doha, Qatar
Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Vice President- Technology Risk <br>Job Summary We are seeking an experienced Technology Risk Vice President to strengthen and enhance Lesha Group’s cybersecurity risk management and assurance capabilities across its business entities and technology environments.<br>The role will be responsible for conducting and overseeing cybersecurity risk assessments, evaluating the effectiveness of security controls, performing cybersecurity assurance and compliance reviews, monitoring technology and cyber risk exposure, and supporting the remediation of identified vulnerabilities, control deficiencies, and emerging threats. The position will also contribute to the ongoing enhancement of the Group’s cybersecurity governance, risk management, and regulatory compliance framework.<br>The successful candidate will possess a strong blend of cybersecurity risk management, security assurance, and technical security expertise, with the ability to assess complex technology environments and engage effectively with business stakeholders, technology teams, project managers, third-party service providers, auditors, and regulatory authorities to strengthen the Group’s overall cyber resilience and risk posture.<br>Key Responsibilities Security Architecture & Technology Risk Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br>Cloud, AI & Emerging Technology Security Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br>Application Security & Dev Sec Ops Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br>Vulnerability & Security Testing Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br>Security Operations & Incident Management Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br>Cybersecurity Governance, Risk & Compliance Support Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group's cybersecurity maturity and control environment.<br>Preferred Certifications OSCP - Offensive Security Certified Professional CEH - Certified Ethical Hacker CHFI - Computer Hacking Forensic Investigator CISSP - Certified Information Systems Security Professional CISM – Certified Information Security Manager<br>Educational Qualifications Required Bachelor or Master degree in Computer or IT or any related fields<br>Experience Requirements More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br>Technical and Professional Skills Required Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br>Key Competencies Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.
Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Vice President- Technology Risk <br>Job Summary We are seeking an experienced Technology Risk Vice President to strengthen and enhance Lesha Group’s cybersecurity risk management and assurance capabilities across its business entities and technology environments.<br>The role will be responsible for conducting and overseeing cybersecurity risk assessments, evaluating the effectiveness of security controls, performing cybersecurity assurance and compliance reviews, monitoring technology and cyber risk exposure, and supporting the remediation of identified vulnerabilities, control deficiencies, and emerging threats. The position will also contribute to the ongoing enhancement of the Group’s cybersecurity governance, risk management, and regulatory compliance framework.<br>The successful candidate will possess a strong blend of cybersecurity risk management, security assurance, and technical security expertise, with the ability to assess complex technology environments and engage effectively with business stakeholders, technology teams, project managers, third-party service providers, auditors, and regulatory authorities to strengthen the Group’s overall cyber resilience and risk posture.<br>Key Responsibilities Security Architecture & Technology Risk Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br>Cloud, AI & Emerging Technology Security Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br>Application Security & Dev Sec Ops Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br>Vulnerability & Security Testing Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br>Security Operations & Incident Management Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br>Cybersecurity Governance, Risk & Compliance Support Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group's cybersecurity maturity and control environment.<br>Preferred Certifications OSCP - Offensive Security Certified Professional CEH - Certified Ethical Hacker CHFI - Computer Hacking Forensic Investigator CISSP - Certified Information Systems Security Professional CISM – Certified Information Security Manager<br>Educational Qualifications Required Bachelor or Master degree in Computer or IT or any related fields<br>Experience Requirements More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br>Technical and Professional Skills Required Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br>Key Competencies Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.
Lesha Bank is searching for the greatest talent and brightest minds to contribute to the current growth phase at our bank. We are looking for top-tier individuals who are passionate and hungry to add value from day one. Every day at Lesha is different, presenting a new challenge with the opportunity to contribute and grow. We are looking for an Vice President- Technology Risk <br>Job Summary We are seeking an experienced Technology Risk Vice President to strengthen and enhance Lesha Group’s cybersecurity risk management and assurance capabilities across its business entities and technology environments.<br>The role will be responsible for conducting and overseeing cybersecurity risk assessments, evaluating the effectiveness of security controls, performing cybersecurity assurance and compliance reviews, monitoring technology and cyber risk exposure, and supporting the remediation of identified vulnerabilities, control deficiencies, and emerging threats. The position will also contribute to the ongoing enhancement of the Group’s cybersecurity governance, risk management, and regulatory compliance framework.<br>The successful candidate will possess a strong blend of cybersecurity risk management, security assurance, and technical security expertise, with the ability to assess complex technology environments and engage effectively with business stakeholders, technology teams, project managers, third-party service providers, auditors, and regulatory authorities to strengthen the Group’s overall cyber resilience and risk posture.<br>Key Responsibilities Security Architecture & Technology Risk Conduct security reviews of enterprise infrastructure, applications, cloud environments, networks, databases, middleware, and security solutions. Review proposed technology solutions and architectures to ensure security requirements are incorporated by design. Perform threat modelling and security risk assessments for new technologies and business initiatives. Define and assess security baselines and configuration standards. Provide security recommendations for enterprise architecture and technology transformation initiatives.<br>Cloud, AI & Emerging Technology Security Assess and strengthen security controls across Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure environments. Conduct cloud security assessments covering identity, network security, workloads, containers, data protection, logging, and monitoring. Support security governance for container environments. Conduct security and risk assessments of AI, Generative AI, Machine Learning, and emerging technology solutions. Assess security controls and compliance requirements for AI-powered applications and third-party AI service providers. Establish appropriate security controls for cloud-native, AI-enabled, and emerging technology environments.<br>Application Security & Dev Sec Ops Lead application security assessments throughout the software development lifecycle. Establish and enhance secure SDLC and Dev Sec Ops practices. Integrate security testing and controls into CI/CD pipelines. Oversee SAST, DAST, SCA, penetration testing, and application security reviews. Work closely with development teams to identify and remediate application security vulnerabilities. Promote security-by-design principles across application development and technology projects.<br>Vulnerability & Security Testing Oversee enterprise vulnerability management and risk-based vulnerability remediation. Manage penetration testing activities for applications, infrastructure, and external-facing systems. Coordinate internal and external penetration testing engagements and track remediation. Establish vulnerability management KPIs, KRIs, risk acceptance processes, and remediation timelines. Chair or facilitate vulnerability remediation governance forums where required. Identify recurring vulnerabilities and drive improvements to the organization’s overall security posture.<br>Security Operations & Incident Management Provide governance and oversight of security monitoring and incident response capabilities. Work with SOC and security operations teams to improve detection, response, and remediation processes. Review SIEM use cases, security monitoring requirements, and incident management processes. Support major cybersecurity incident investigations and post-incident improvement activities. Ensure lessons learned from incidents are incorporated into security controls and risk management processes.<br>Cybersecurity Governance, Risk & Compliance Support Act as a deputy to the Information Security Officer when required, ensuring business continuity and ongoing execution of cybersecurity governance, risk management, compliance, and assurance activities. Provide analytical and administrative support to cybersecurity governance forums, risk committees, and management review meetings, including the preparation of presentations, reports, and action tracking. Support internal, external, and regulatory audits through evidence collection, stakeholder coordination, tracking of findings, and monitoring of remediation activities. Prepare and maintain cybersecurity metrics, dashboards, risk reports, KPIs, KRIs, and management reporting materials for governance and oversight purposes. Perform cybersecurity assurance activities and control effectiveness reviews to support the evaluation of the Group's cybersecurity maturity and control environment.<br>Preferred Certifications OSCP - Offensive Security Certified Professional CEH - Certified Ethical Hacker CHFI - Computer Hacking Forensic Investigator CISSP - Certified Information Systems Security Professional CISM – Certified Information Security Manager<br>Educational Qualifications Required Bachelor or Master degree in Computer or IT or any related fields<br>Experience Requirements More than 10 years of experience in Cybersecurity / Technology Risk Assessment and Assurance Experience supporting compliance with recognized frameworks and regulations such as ISO 27001, NIST, NIA, QCSF, PCI DSS, GDPR, PDPL, or similar standards. Hands-on experience conducting cybersecurity risk assessments, control reviews, and security assurance activities. Skilled in enterprise security architecture reviews, cloud, AI, emerging technologies security reviews, application security reviews, Dev Sec Ops, vulnerability assessment, penetration testing, security operations and information security incident management.<br>Technical and Professional Skills Required Enterprise Security Architecture Cybersecurity Risk Assessments Cloud Security AI Security Application Security Dev Sec Ops Vulnerability Management Penetration Testing Threat Modelling Security Operations & Incident Response SIEM and Security Monitoring Executive Reporting and Stakeholder Management<br>Key Competencies Strong analytical and risk-based decision-making capability. Ability to translate technical cybersecurity issues into business risks. Strong understanding of regulatory and compliance requirements. Ability to lead cybersecurity initiatives across multiple business and technology functions. Excellent stakeholder and executive communication skills. Ability to balance governance requirements with practical technology and business needs. Strong leadership, influencing, and problem-solving capabilities.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team <br><br>In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, Vast Storage, Star Rocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful.<br><br>The Opportunity <br><br>Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.<br><br>What You’ll Need To Succeed<br><br>10+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin or relevant modern programming languages. Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other). Ability to direct significant company-wide projects and sets technical vision. Good command of the English language. Deeply involved in making architectural decisions, setting the standard and direction for the team. Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality. Passion for software development and continuous improvement of your knowledge and skills. <br><br>It’s Great if You Have<br><br>Knowledge in NoSQL, Queueing systems (Kafka, Rabbit MQ, Active MQ, MSMQ), and Play framework. <br><br>This position is based in Bangkok, Thailand (Relocation Provided)<br><br>#AlRayyan #Amsterdam #Austin #Bali #Bandung #Bangalore #Bangkok #Barcelona #Berlin #Bucharest #Cape Town #Chicago #Cologne #Dallas #Detroit #Dubai #Dublin #Hong Kong #Jakarta #Johannesburg #Kyiv #London #Manchester #Manila #Munich #Gurugam #Noida #New York #Oslo #Paris #Riga #Saint Petersburg #San Francisco #San Jose #Seattle #Seoul #Singapore #Stockholm #Sydney #Taipei #Tainan #Tel Aviv #Toronto #Vancouver #Vilnius #Warsaw<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team <br><br>In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, Vast Storage, Star Rocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful.<br><br>The Opportunity <br><br>Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.<br><br>What You’ll Need To Succeed<br><br>10+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin or relevant modern programming languages. Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other). Ability to direct significant company-wide projects and sets technical vision. Good command of the English language. Deeply involved in making architectural decisions, setting the standard and direction for the team. Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality. Passion for software development and continuous improvement of your knowledge and skills. <br><br>It’s Great if You Have<br><br>Knowledge in NoSQL, Queueing systems (Kafka, Rabbit MQ, Active MQ, MSMQ), and Play framework. <br><br>This position is based in Bangkok, Thailand (Relocation Provided)<br><br>#AlRayyan #Amsterdam #Austin #Bali #Bandung #Bangalore #Bangkok #Barcelona #Berlin #Bucharest #Cape Town #Chicago #Cologne #Dallas #Detroit #Dubai #Dublin #Hong Kong #Jakarta #Johannesburg #Kyiv #London #Manchester #Manila #Munich #Gurugam #Noida #New York #Oslo #Paris #Riga #Saint Petersburg #San Francisco #San Jose #Seattle #Seoul #Singapore #Stockholm #Sydney #Taipei #Tainan #Tel Aviv #Toronto #Vancouver #Vilnius #Warsaw<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Key Responsibilities:1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. 3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. 4. Delivered support using tools such as SCCM, Intune, and Service Now for asset tracking, ticket resolution, and remote assistance. 5. Administered approved software installations, updates, and security patching in coordination with IT policies. 6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. 7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. 8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages. 9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance. 10. Assisted with Active Directory tasks, basic user account management, and smart hands support. 11. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference. 12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling. 13. Followed ITIL practices for incident, problem, and service request management in corporate environments.
We are currently seeking an experienced Head of IT / IT Manager to join our organization as part of our continued digital transformation and business growth. This role is responsible for leading the company's IT operations, enterprise systems, infrastructure, cybersecurity, and digital initiatives while ensuring technology solutions effectively support business objectives across multiple business units.<br>Job Responsibilities:Lead and manage the overall IT function, including IT infrastructure, ERP systems, Oracle E-Business Suite, business applications, POS systems, cybersecurity, and end-user support. Develop and implement the organization's IT strategy and roadmap, ensuring alignment with business goals and digital transformation initiatives. Oversee the administration, enhancement, and support of Oracle EBS, ERP modules, enterprise applications, and system integrations across departments. Manage IT projects, system upgrades, vendor relationships, cybersecurity initiatives, disaster recovery planning, and IT governance while ensuring high system availability, performance, and security. Collaborate with business stakeholders to identify technology solutions, improve operational efficiency, automate business processes, and support strategic decision-making. Lead and develop the IT team, ensuring excellent service delivery, compliance with IT policies, and continuous improvement of technology services.<br>Qualifications:Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Minimum of 8–10 years of progressive IT experience, with at least 5 years in a managerial or leadership role. Strong experience managing ERP systems, preferably Oracle E-Business Suite (Oracle EBS), enterprise applications, and IT infrastructure. Proven knowledge of IT operations, cybersecurity, cloud technologies, network administration, system integration, disaster recovery, and vendor management. Excellent leadership, project management, stakeholder management, and problem-solving skills with the ability to lead digital transformation initiatives.<br>If you have the relevant experience and are interested in exploring this opportunity:Please complete and submit the Application Form. Submit your latest CV through Easy Apply.
<h2 class="h5">Job description</h2>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented <strong>ITS Engineer - ICT</strong>, seconded to our client from government sector in <strong>Doha, Qatar</strong>.</span></p><br><p><span>The role will support the Senior ICT Engineer in ensuring the availability, performance, security and resilience of RMC ICT infrastructure, including data centre environments, networks, virtualized platforms, hardware, software and associated systems supporting Intelligent Transport Systems (ITS).</span></p><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Monitoring and supporting <strong>Road Management Centre (RMC)</strong> systems to ensure required performance, availability and service levels.</span></li><li><span>Reviewing and witnessing <strong>ITS project commissioning</strong>, ensuring RMC hosting, configuration and network infrastructure meet Ashghal specifications and performance requirements.</span></li><li><span>Supporting the Senior ICT Engineer in the <strong>investigation, analysis and design</strong> of new projects and existing ITS assets, ensuring RMC infrastructure can meet required compute, network, storage and backup needs.</span></li><li><span>Supporting the management and performance monitoring of the <strong>RMC ICT and infrastructure maintenance contractor</strong>, ensuring availability targets for LAN, hardware and software systems are achieved.</span></li><li><span>Monitoring preventive maintenance activities and ensuring secondary and contingency measures are available and operational for RMC/DR control rooms and data centre equipment.</span></li><li><span>Monitoring the configuration and management of <strong>RMC virtualized environments</strong>, ensuring appropriate resource allocation and effective monitoring and alerting.</span></li><li><span>Monitoring <strong>RMC/DR firewall configurations and hardware change controls</strong>, ensuring changes are properly documented in line with ICT best practices.</span></li><li><span>Reviewing plans, specifications and estimates for roadway <strong>ITS implementation projects</strong>, assessing the suitability of RMC/DR data centre hardware and infrastructure and identifying additional resource requirements.</span></li><li><span>Supporting the resolution of technical issues, including substandard products, and providing <strong>technical guidance</strong> to project team members.</span></li><li><span>Coordinating with Ashghal ISD to ensure RMC operational technology aligns with IT security requirements and management measures.</span></li><li><span>Supporting studies on <strong>hosting options, cloud readiness and optimal ICT architectures</strong> for RMC environments.</span></li><li><span>Identifying technology trends and recommending improvements to the efficiency, reliability and performance of RMC and DR data centre environments.</span></li><li><span>Providing technical input into <strong>troubleshooting, fault investigation and triage</strong> activities and undertaking technical work within the scope of competence.</span></li><li><span>Maintaining up-to-date knowledge of industry best practices and applying these to support professional development.</span></li><li><span>Adhering to Health & Safety policies, procedures and work instructions.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include<strong> 10+ years of relevant experience, including at least 5 years’ specialist experience in ICT infrastructure.</strong> partnered with a <strong>Bachelor’s Degree in Engineering, Information Technology, Computer Science or a relevant discipline</strong>.</span></p><br><ul><li><span>Holding <strong>Chartered Membership</strong> of an engineering or relevant professional body is advantageous.</span></li><li><span>Holding <strong>CCNA or equivalent certification</strong> related to network hardware, software and telemetry systems.</span></li><li><span>Demonstrating experience in <strong>data centre environments, virtualization, network infrastructure and service availability management</strong>.</span></li><li><span>Demonstrating experience in monitoring ICT infrastructure, fault management systems and maintenance contractors.</span></li><li><span>Establishing strong working relationships with <strong>clients, contractors, stakeholders and project teams</strong> and effectively supporting change.</span></li><li><span>Demonstrating the ability to influence and engage stakeholders and staff at all levels.</span></li><li><span>Being proficient in <strong>Microsoft Office, network management and fault management systems</strong>.</span></li><li><span>Communicating effectively in <strong>written and spoken English</strong>; Arabic language skills are preferred.</span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>