Female Nurse Jobs in Qatar

Additional Information<br><br>Job Number 26085753<br><br>Job Category Rooms & Guest Services Operations<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.<br><br>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд St. Regis Hotels & Resorts сочетает классическую роскошь с авангардным духом и предлагает уникальное качество обслуживания для гостей более чем 50 отелей и курортов класса люкс, расположенных в самых популярных уголках мира. Наш бренд, история которого началась на заре 20-го века с открытия Джоном Джейкобом Астором IV отеля St. Regis в Нью-Йорке, по-прежнему стремится предоставлять на самом высоком уровне уникальные услуги, предвосхищающие пожелания гостей. За выполнение этой задачи у нас отвечает коллектив опытных сотрудников, которые проявляют в работе классический продуманный подход и понимание проблем на современном уровне. Также к услугам гостей наша фирменная служба дворецких. Предлагаем вам ознакомиться с открытыми вакансиями в St. Regis. Выбрав работу в St. Regis, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.

Additional Information<br><br>Job Number 26085753<br><br>Job Category Rooms & Guest Services Operations<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.<br><br>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combinando um glamour atemporal com um espírito de vanguarda, o St. Regis Hotels & Resorts se compromete com proporcionar experiências únicas em mais de 50 hotéis de luxo e resorts nos melhores endereços do mundo. A partir da abertura do hotel St. Regis em Nova York por John Jacob Astor IV, no início do século 20, a marca se manteve comprometida com um alto nível de atendimento para os hóspedes, antecipando suas necessidades, com atendimento prestado por uma equipe de anfitriões gentis que combinam sofisticação clássica e sensibilidade moderna, além do nosso característico serviço de mordomo. Convidamos você a explorar carreiras no St. Regis. Ao entrar para o St. Regis, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.

Additional Information<br><br>Job Number 26075827<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Certifications<br><br>License or Certification: CPR Certification<br><br>First Aid Certification<br><br>Fitness Equipment<br><br>Any certification or training required by local and state agencies.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26075827<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Certifications<br><br>License or Certification: CPR Certification<br><br>First Aid Certification<br><br>Fitness Equipment<br><br>Any certification or training required by local and state agencies.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED CERTIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

JOB PURPOSEEnsure efficient, safe, and accurate warehousing operations and maintain inventory integrity while perform clerical duties. Safely manage chemicals to eliminate risks and comply with safety and regulatory standards<br>KEY ACCOUNTABILITIESMaterial Receiving & Inspection Verify received materials against relevant documentation to ensure compliance with company requirements. Conduct physical inspections of materials to identify any breakages or damages, maintaining quality control for all received items. Utilize inspection tools (e.g., caliper, micrometer) to verify dimensions and compliance with specifications. Identify defects, initiate material discrepancy reports, and actively participate in resolving discrepancies. Confirm that delivered items are accompanied by applicable delivery notes, packing lists, and other necessary documents; cross-verify these against CAPS/MSDS online systems for approvals (such as MTC, SDS, COA Certificates, etc.). Label received chemicals with hazard placards and details. Manage the receipt and handling of cylinders in designated areas, communicate with vendors regarding discrepancies, reorganize empty cylinders, and follow up on their return to suppliers. For materials with shelf life, ensure reasonable shelf life upon receipt and annotate relevant information in the system. Uphold timely and accurate receiving, inspection, and documentation processes for all deliveries. Coordinate with local freight forwarders I contractor Isuppliers regarding daily material deliveries. Material Storing/Binning and Issuing Refer to inbound documents to accurately locate appropriate storage locations, bays, or bins. Assess the nature of products to arrange assistance from forklift operators, and organize manpower and equipment as required. Affix correct labels to cartons and pallets, and complete required system transactions efficiently to ensure accurate identification and tracking. Ensure that all materials are properly preserved, tagged, labelled, and stored securely in designated bins or storage areas. Adhere to storage and preservation requirements as outlined in MM or as recommended by the end user or supplier. Review material request forms/issue slips from user departments to ensure all required information is complete and accurate prior to issuance. Locate requested materials physically, confirm their accuracy and integrity with the requester, and tag the materials for issuance. Update transactions in the system, annotate the relevant document number, and file documents appropriately in designated files. Maintain inventory control records for all materials and stock stored within the warehouse. Document movements of both incoming and outgoing materials to ensure accurate records. Notify the supervisor after binning if storage locations change because of overflow and confirm updates to the relevant section. Housekeeping and Store Maintenance Ensure storeroom premises are maintained in a neat and in order. Ensure adherence of established safety standards of storeroom management. Operate lifts, hand trucks and jacks to unload, transport and store supplies, as required. Policies, Systems, Processes, and Procedures Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices in order to increase productivity and operational efficiency. Implement all relevant Section's policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner. Quality, Health, Security, Safety, and Environment Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Section to guarantee employee safety and delivery of high-quality products/services. Reporting Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards. Qatraization Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.<br>QULAIFICATIONS & EXPERINECE Education/ Experience: High School I Secondary - 12th grade or 10th grade plus Vocational/ Minimum 5 years of relevant Oil & Gas experience in warehouse.2 years of diploma in Engineering / Business Administration or any related discipline/ Minimum 4 years of relevant Oil & Gas experience in warehouse.3 years of diploma in Engineering / Business Administration or any related discipline/ Minimum 3 years of relevant Oil & Gas experience in warehouse.<br>Other Job Specific Requirements and/or Vocational Accreditations MS Office Applications SAP Module

Additional Information<br><br>Job Number 26073077<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26073077<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Hotel Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat Msheireb," an open town square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues. Our Mission Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best. Guiding Principles Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility Scope of Position Assistant Manager Spa Operations is responsible for, but not limited to, overseeing the spa &amp; wellness operations. Responsibilities General: It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. Ensure that all standards of LQE, MOQA and Forbes are followed consistently. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities. Departmental: Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues interactions. Plan the rosters of Spa Concierge and attendants strategically based on operation needs. Taking Spa reservations and attending to guest enquiries when necessary. Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness. Customer Focus: Dealing with guest enquiries via phone, email and face to face. Ensure that all guest enquiries are taken care of within 12 hours. Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability. In the absence of Senior Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests. Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards. Colleague Relations: Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs). Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly. Monthly training plans to be sent to Learning &amp; Development Manager.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>To ensure independent oversight of IT vendor performance, contractual compliance, and adherence to the governance frameworks. The role safeguards transparency, accountability, and value delivery across all vendor engagements, ensuring alignment with Qatar Government procurement and audit requirements.</span><br></p><br><br><span>Requirements</span><p><b><span>KEY RESPONSIBILITIES:</span></b><br></p><br><p><span><span>·</span></span><span>Monitor vendor adherence to contract terms, SLAs, KPIs, and organizational policies.</span><br></p><br><p><span><span>·</span></span><span>Conduct periodic performance reviews, compliance checks, and risk assessments.</span><br></p><br><p><span><span>·</span></span><span>Validate &amp; record vendor deliverables, milestone achievements, and payment claims.</span><br></p><br><p><span><span>·</span></span><span>Maintain vendor governance dashboards and performance registers.</span><br></p><br><p><span><span>·</span></span><span>Facilitate review meetings and document findings, risks, and action plans.</span><br></p><br><p><span><span>·</span></span><span>Support internal/external audits by providing verified performance and compliance evidence.</span><br></p><br><p><span><span>·</span></span><span>Identify deviations or control gaps and recommend corrective actions.</span><br></p><br><p><span><span>·</span></span><span>Contribute to enhancement of vendor management frameworks and reporting transparency.</span><br></p><br><p><span><span>·</span></span><span>Establish and govern best practices for the recording, tracking, and secure storage of contract deliverables and performance documentation, ensuring consistency, traceability, and compliance with organizational standards, policies, and audit requirements.</span><br></p><br><p><b><span>MINIMUM SKILLS &amp; COMPETENCIES:</span></b><br></p><br><p><span><span>·</span></span><span>Strong knowledge of vendor governance, compliance, and audit practices.</span><br></p><br><p><span><span>·</span></span><span>Understanding of IT outsourcing, SLA management, and contract assurance.</span><br></p><br><p><span><span>·</span></span><span>Analytical and reporting skills with attention to detail and risk awareness.</span><br></p><br><p><span><span>·</span></span><span>Proficiency in ERP/e-Procurement tools (SAP, Oracle, or equivalent).</span><br></p><br><p><span><span>·</span></span><span>Excellent stakeholder coordination, documentation, and communication skills.</span><br></p><br><p><b><span>EXPERIENCE &amp; QUALIFICATIONS:</span></b><br></p><br><p><span><span>·</span></span><span>Minium 12 Years of Experience with relevance in vendor governance, contract management, or audit/compliance within utilities, energy, or government sectors in Qatar</span><span>.</span><br></p><br><p><span><span>·</span></span><span>Bachelor’s Degree in IT, Business Administration, or related field (Master’s preferred).</span><br></p><br><p><span><span>·</span></span><span>Familiarity with Qatar Government procurement and audit frameworks.<br></span><span>Certifications such as PMP, CIPS, ITIL, or CIA preferred.</span><br></p><br><br> </div>

<p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Welcome and engage clients, providing a personalized luxury shopping experience.</li><li>Understand customer preferences and recommend products from the exclusive portfolio.</li><li>Build and maintain long-term client relationships through clienteling, follow-ups, and after-sales service.</li><li>Maintain strong product knowledge and stay updated on market trends and brand developments.</li><li>Ensure the showroom consistently meets luxury brand presentation standards.</li><li>Support inventory management, stock replenishment, and visual merchandising.</li><li>Handle customer feedback and resolve concerns professionally and efficiently.</li><li>Assist with in-store events, promotions, and brand activities.</li><li>Consistently contribute to achieving and exceeding sales targets.</li></ul><p><strong>Requirements</strong></p><ul><li>Bachelor s degree in Business, Retail Management, or a related field.</li><li>Previous experience in a Watch Showroom is mandatory.</li><li>Minimum 3 4 years of experience in high-end or luxury retail is strongly preferred.</li><li>Previous experience with internationally recognized luxury brands is mandatory.</li><li>Proven track record of achieving or exceeding sales targets.</li><li>Strong clienteling and relationship-building skills.</li><li>Highly presentable with excellent communication and interpersonal skills.</li><li>Willingness to work flexible retail hours, including weekends and holidays.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business, Retail Management, or a related field.</li><li>Previous experience in a Watch Showroom is mandatory.</li><li>Minimum 3 4 years of experience in high-end or luxury retail is strongly preferred.</li><li>Previous experience with internationally recognized luxury brands is mandatory.</li><li>Proven track record of achieving or exceeding sales targets.</li><li>Strong clienteling and relationship-building skills.</li><li>Highly presentable with excellent communication and interpersonal skills.</li><li>Willingness to work flexible retail hours, including weekends and holidays.</li><li>Fluent Arabic and English is mandatory.</li></ul>

About The Role<br><br>Our client requires an experienced Quantity Surveyor to provide commercial support across complex infrastructure projects, including estimating, contract administration, tender evaluation and cost management.<br><br>Key Responsibilities<br><br>Prepare Bills of Quantities and cost estimates. Review contractor claims and payment applications. Administer contracts throughout the project lifecycle. Monitor project costs and financial performance. Prepare tender documentation and commercial evaluations. Support contract negotiations and final account settlement. Provide commercial advice to project teams.<br><br>Requirements<br><br>Bachelor's degree in Quantity Surveying, Engineering or related field. Minimum 10 years' experience within infrastructure or utilities projects. Strong knowledge of FIDIC contracts. Experience preparing BOQs, tender documentation and final accounts. Excellent commercial awareness and negotiation skills. Professional membership (RICS or equivalent) preferred.

<p>Job Overview A leading organization is seeking an experienced HSE Manager to lead Health, Safety and Environmental operations across a large-scale facilities management contract. The successful candidate will oversee HSE compliance, develop safety strategies, manage audits and investigations, and ensure adherence to local regulations and international standards.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Develop and implement the project's HSE Management System.</li><li>Ensure compliance with company, client and statutory HSE requirements.</li><li>Lead risk assessments and hazard identification activities.</li><li>Conduct incident investigations and implement corrective actions.</li><li>Manage emergency preparedness and response plans.</li><li>Oversee contractor HSE compliance.</li><li>Lead internal and external HSE audits.</li><li>Monitor KPIs and prepare monthly HSE reports.</li><li>Deliver HSE training and awareness programmes.</li><li>Liaise with clients, consultants and regulatory authorities.</li><li>Promote a strong safety culture across the project.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree or Diploma in Engineering, Science, Occupational Health &amp; Safety, Environmental Management or related discipline.</li><li>NEBOSH International General Certificate (Mandatory).</li><li>ISO 45001 Internal Auditor or Lead Auditor.</li><li>ISO 14001 Internal Auditor or Lead Auditor.</li><li>Training in: Risk Assessment Incident Investigation Emergency Response Fire Safety Permit to Work Systems</li><li>Minimum 8 years' relevant HSE experience.</li><li>Minimum 3 years in an HSE Manager or Supervisory position.</li><li>Experience within one or more of the following: Facilities Management Industrial Operations Logistics Warehousing Food Storage Port Operations High-risk operational environments</li><li>Required Competencies Integrated Management Systems (IMS) Legal &amp; Regulatory Compliance Contractor HSE Management Risk Assessment Incident Investigation Emergency Preparedness Audit Management HSE Performance Reporting Client &amp; Authority Liaison Excellent leadership and communication skills</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Overview<p>A leading organization is seeking an experienced HSE Manager to lead Health, Safety and Environmental operations across a large-scale facilities management contract. The successful candidate will oversee HSE compliance, develop safety strategies, manage audits and investigations, and ensure adherence to local regulations and international standards.</p><br><br>Key Responsibilities<ul><li>Develop and implement the project's HSE Management System.</li><li>Ensure compliance with company, client and statutory HSE requirements.</li><li>Lead risk assessments and hazard identification activities.</li><li>Conduct incident investigations and implement corrective actions.</li><li>Manage emergency preparedness and response plans.</li><li>Oversee contractor HSE compliance.</li><li>Lead internal and external HSE audits.</li><li>Monitor KPIs and prepare monthly HSE reports.</li><li>Deliver HSE training and awareness programmes.</li><li>Liaise with clients, consultants and regulatory authorities.</li><li>Promote a strong safety culture across the project.</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree or Diploma in Engineering, Science, Occupational Health &amp; Safety, Environmental Management or related discipline.</li><li><strong>NEBOSH International General Certificate (Mandatory).</strong></li><li><strong>ISO 45001 Internal Auditor or Lead Auditor.</strong></li><li><strong>ISO 14001 Internal Auditor or Lead Auditor.</strong></li><li>Training in:<ul><li>Risk Assessment</li><li>Incident Investigation</li><li>Emergency Response</li><li>Fire Safety</li><li>Permit to Work Systems</li></ul></li></ul>Experience<ul><li>Minimum <strong>8 years' relevant HSE experience.</strong></li><li>Minimum <strong>3 years in an HSE Manager or Supervisory position.</strong></li><li>Experience within one or more of the following:<ul><li>Facilities Management</li><li>Industrial Operations</li><li>Logistics</li><li>Warehousing</li><li>Food Storage</li><li>Port Operations</li><li>High-risk operational environments</li></ul></li></ul>Required Competencies<ul><li>Integrated Management Systems (IMS)</li><li>Legal &amp; Regulatory Compliance</li><li>Contractor HSE Management</li><li>Risk Assessment</li><li>Incident Investigation</li><li>Emergency Preparedness</li><li>Audit Management</li><li>HSE Performance Reporting</li><li>Client &amp; Authority Liaison</li><li>Excellent leadership and communication skills</li></ul> <br><br> </div>

<p>Role Purpose The Project Manager - Core Banking will lead and manage implementation, upgrade, migration, and enhancement projects related to the bank's Core Banking System. The successful candidate will ensure projects are delivered on time, within scope, and within budget while maintaining compliance with regulatory requirements and business objectives. Key Responsibilities • Lead full lifecycle Core Banking projects including implementation, migration, upgrade, and integration initiatives. • Collaborate with Business, IT, Operations, Risk, Compliance, and external vendors to define project scope, objectives, and deliverables. • Develop and manage project plans, schedules, budgets, and resource allocations. • Manage relationships with vendors and system integrators supporting Core Banking solutions such as Temenos T24, Finacle, TCS BaNCS, and similar platforms. • Oversee system configuration, SIT, UAT, data migration, and production go-live activities. • Ensure compliance with Qatar Central Bank regulations and internal governance standards. • Identify, assess, and mitigate project risks and issues. • Provide regular project status updates to senior management and steering committees. • Drive change management initiatives and support user adoption across business units. • Maintain comprehensive project documentation in line with PMO standards.</p><p>Required Qualifications • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. • PMP, PRINCE2, or equivalent Project Management certification preferred. • ITIL or Agile certification is an added advantage. Experience • 10+ years of project management experience within banking or financial services. • Minimum 3-5 years of experience managing Core Banking implementation, migration, or upgrade projects. • Hands-on experience with Core Banking platforms such as Temenos T24, Finacle, TCS BaNCS, or similar. • Proven track record of managing cross-functional teams and third-party vendors.</p>

<p>Role Purpose The Project Manager - Core Banking will lead and manage implementation, upgrade, migration, and enhancement projects related to the bank's Core Banking System. The successful candidate will ensure projects are delivered on time, within scope, and within budget while maintaining compliance with regulatory requirements and business objectives. Key Responsibilities Lead full lifecycle Core Banking projects including implementation, migration, upgrade, and integration initiatives. Collaborate with Business, IT, Operations, Risk, Compliance, and external vendors to define project scope, objectives, and deliverables. Develop and manage project plans, schedules, budgets, and resource allocations. Manage relationships with vendors and system integrators supporting Core Banking solutions such as Temenos T24, Finacle, TCS BaNCS, and similar platforms. Oversee system configuration, SIT, UAT, data migration, and production go-live activities. Ensure compliance with Qatar Central Bank regulations and internal governance standards. Identify, assess, and mitigate project risks and issues. Provide regular project status updates to senior management and steering committees. Drive change management initiatives and support user adoption across business units. Maintain comprehensive project documentation in line with PMO standards.</p><p>Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. PMP, PRINCE2, or equivalent Project Management certification preferred. ITIL or Agile certification is an added advantage. Experience 10+ years of project management experience within banking or financial services. Minimum 3-5 years of experience managing Core Banking implementation, migration, or upgrade projects. Hands-on experience with Core Banking platforms such as Temenos T24, Finacle, TCS BaNCS, or similar. Proven track record of managing cross-functional teams and third-party vendors.</p>

Logistic Coordinator<br>Bachelor's degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.3–5 years of experience in logistics, freight forwarding, or supply chain coordination. Strong knowledge of import/export documentation, customs clearance, and international shipping procedures. Experience in freight costing, logistics budgeting, and cost analysis. Familiarity with Incoterms and international trade practices. Knowledge of Dangerous Goods (DG) regulations, documentation, and handling requirements is highly preferred. Experience working with ERP systems and Microsoft Office, particularly Excel. Strong analytical, organizational, and problem-solving skills. Excellent communication and coordination abilities. Ability to manage multiple shipments and priorities in a fast-paced environment. A valid Qatar Driving License is an advantage. Valid QID and NOC

<p>The Project Manager is to provide planning, project design reviews, project management, construction management and other administrative duties as required by a USAF engineering contract. This position will be in support of the Air Force Contract Augmentation Program (AFCAP) and it is located at Al Udeid Air Base (AUAB), Doha, Qatar. Essential Responsibilities: Provide planning, project design reviews, project management, construction management and other administrative duties as required by the contract. Will assist with the development and maintenance of the Installation Development Plan (IDP), District Plans, and Component plans IAW DAFI 32-1015 or successor publications and guidance, Integrated Installation Planning, and the Integrated Installation Planning Playbook. Provide site planning support services IAW DAFI 32-1015 and the Site Planning Playbook. Will gather and document existing site conditions through the Comprehensive Planning Platform (CPP) following the format provided by the Customer. Provide IDP, District Plans, and Component plan updates to the Installation GeoBase office and be responsible for the accuracy of all planning datasets within the GeoBase program. Will provide comprehensive project management and technical liaison services to support the Government across the entire lifecycle of a range of projects, including new construction, renovation, and improvement projects for real property facilities. These projects may involve a variety of facilities and infrastructure systems, including earthwork; airfield and roadway pavement systems; structures; high and low voltage electrical systems; HVAC; water and sewage (plumbing); fire suppression, control, and alarm systems; and related systems. Will review project designs for maintainability, constructability, safety, communications, and potential impacts on station facilities and infrastructure. Will provide documented feedback to the Government by the deadline specified in advance, focusing solely on factual discrepancies, inconsistencies, or omissions, with no more than one (1) missed deadline per month. Will support project design reviews by providing expert analysis and consultation services from qualified personnel with expertise in civil/structural, mechanical, and electrical disciplines, as necessary. Will provide construction management services to verify projects are executed IAW applicable regulations, specifications, and best practices. To provide construction management services for all installation procured contracts as well as those procured by mission partners and other Government agencies. Monitor construction projects against all project drawings and specifications and shall provide technical guidance on quality assurance activities and random testing to monitor ongoing construction. Document requests for information (RFI) from the construction contractor to the Government and support resolution of construction issues. Will assist with providing responses to RFIs and shall review all submittmits from construction contractors. Will track all RFIs and submittals, in an electronic logbook format, recording critical dates and information such as title, specification section and paragraph requirement, date received, response due date, actual response date, actions taken or required and other pertinent data to verify compliance with project requirements. Evaluate submittals and return recommendations with comments or advice as required. Serve as a liaison for construction management matters with other Government entities and external contractors. Will participate in project-related meetings and inspections and will assist in resolving project-related issues and conflicts. Manage, monitor, and inspect, document and advise on projects as required. Prepare and submit reports on project status and progress weekly to the Site Manager. Visit construction sites weekly and attend any inspections or identified events in construction. Understand engineering plans and identify potential problems. Establish track and report status against key performance indicators or contractual metrics on a routine basis. Supports or conducts formal presentations to clients and/or management. Other duties as assigned to the relative area of responsibility.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Position Knowledge, Skills and Abilities Required: Must hold a Project Management Professional (PMP) certification with at least seven (7) years of experience in project management. High School diploma or equivalent required. Bachelor s degree in project management, engineering, construction management or building science preferred but not required. Must have knowledge of principles of planning, project programming, project design, project management and other administrative duties. Required to complete AFIT WMGT 301 and WMGT 322. All required courses are offered online or live broadcast and shall be completed through the first available offering after hiring date. High school diploma or equivalent training/experience. Must be a USN to fill this position. Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain Secret Clearance. Possess a valid state issued driver s license or international driver s license and passport. Ability to read and write English is required. Solid communications skills, strong interpersonal skills. Strong ability to work as a member of a diverse, dynamic team. Outstanding problem-solving skills and sound judgment and be able to work on required deadlines. Prior overseas government contracting experience preferred.</p><p>Work Environment, Physical Demands, and Mental Demands: Working conditions at the assignment location could be remote and uncomfortable. Long hours, exposure to weather and hazardous conditions.</p>

Job Description – Service Desk Analyst (SDA) Role: Service Desk Analyst Responsibilities Provide first-level IT support to users via phone, email, or chat. Log, track, and resolve IT incidents and service requests. Troubleshoot hardware, software, and network issues. Escalate complex issues to the appropriate support team. Follow ITIL processes for Incident, Request, Change, and Problem Management. Maintain accurate ticket documentation and ensure SLA compliance. Requirements5+ years of experience in IT Service Desk or Technical Support. ITIL Foundation Certification is a plus Experience with ITSM tools such as Service Now, Jira, or Manage Engine. Strong knowledge of Windows, Microsoft 365, Active Directory, and remote support tools. Good troubleshooting, communication, and customer service skills. Bilingual

Job Description – Service Desk Analyst (SDA) Role: Service Desk Analyst Responsibilities Provide first-level IT support to users via phone, email, or chat. Log, track, and resolve IT incidents and service requests. Troubleshoot hardware, software, and network issues. Escalate complex issues to the appropriate support team. Follow ITIL processes for Incident, Request, Change, and Problem Management. Maintain accurate ticket documentation and ensure SLA compliance. Requirements5+ years of experience in IT Service Desk or Technical Support. ITIL Foundation Certification is a plus Experience with ITSM tools such as Service Now, Jira, or Manage Engine. Strong knowledge of Windows, Microsoft 365, Active Directory, and remote support tools. Good troubleshooting, communication, and customer service skills. Bilingual