Your Role:

Onboarding Experience

• Verify and oversee all onboarding activities to ensure completion within established timelines.
• Ensure enrollment of new associates in all required benefits, including: QID Medical Insurance Life Insurance Workmen Compensation Insurance Audit Associate Profile in Associate Centre, or any other HRIS System Rosewood Benefits Program Other applicable company and statutory benefits
• Ensure new joiner communications are completed and distributed.
• Coordinate with departments to ensure all onboarding documentation is completed accurately.
• Support enrollment of new associates in attendance and workforce management systems.
• Ensure insurance coverage is activated prior to the associate's commencement date.
• Maintain complete and accurate associate records in both digital and physical files.

Offboarding Experience

• Oversee associate separation and clearance processes.
• Ensure all clearance documentation is completed and submitted on time.
• Verify attendance records, rosters, and payroll information prior to final settlement processing.
• Assist associates during exit interview processes.
• Coordinate cancellation of insurance, benefits, and system access for departing associates.
• Ensure attendance and leave records are accurately updated and attached to clearance documentation.
• Maintain complete records of associate separations and exits.

Promotion, Transfer & Employment Changes

• Review promotion and transfer requests for accuracy and completeness.
• Ensure proposed changes align with approved payroll budgets, forecasts, and workforce plans.
• Verify that all supporting performance reviews and documentation are attached.
• Follow up on approvals to ensure timely processing.
• Update promotion, transfer, and employment change letters in accordance with company guidelines.
• Coordinate distribution and collection of signed documentation from associates and departments.
• Update associate records in HRIS Systems.
• Maintain accurate digital and physical files for all employment changes.
• Update headcount reports and any other Talent & Culture records accordingly.

Payroll Management & HRIS Systems Administration

Payroll Administration

• Maintain accurate and up-to-date payroll and associate information at all times.
• Ensure updates are processed for new joiners, separations, promotions, transfers, salary changes, and other personnel movements.
• Ensure all associate documentation is uploaded and maintained in the HRIS and payroll systems.
• Act as the primary point of contact for HRIS and payroll system-related matters.
• Create and maintain positions within HRIS systems for recruitment, promotions, and transfers.
• Support system users and coordinate appropriate access levels.
• Ensure all positions and reporting lines are maintained accurately within the system.
• Update and monitor leave balances, public holidays, and attendance records.
• Monitor attendance records for the Talent & Culture Department.

Monthly Payroll Processing

• Communicate payroll deadlines and closing schedules to departments.
• Ensure all departmental attendance records are submitted on time.
• Verify attendance submissions for: Accuracy Completeness Correct coding Appropriate approvals and signatures
• Validate all new joiner and separation updates prior to payroll processing.
• Ensure associate banking information and payroll details are updated accurately.
• Conduct payroll verification checks and submit payroll information to Finance within agreed deadlines.
• Support payroll reconciliation and audit requirements as needed.

Workforce Reporting

• Update and maintain weekly headcount reports.
• Prepare monthly Talent & Culture reports, including: Headcount Report Turnover Report Leave Report (Annual Leave, Sick Leave, Absence, Work Injury, etc.) Separation Report Gender Diversity Report Nationality Report Workforce Movement Report
• Monthly Review OMR
• Monthly Reconciliation of all Talent & Culture records.
• Prepare any additional reports as required.

Administration, Compliance & Data Management

• Maintain accurate, up-to-date, and audit-ready filing systems across HRIS (e.g. OASYS), digital platforms, and physical records, ensuring all associate, government relations, and training documentation is properly organized and compliant.
• Ensure that all Talent & Culture meeting minutes are prepared and circulated within 24 working hours following the completion of each meeting.
• Ensure all associate documentation (joiners, leavers, contracts, addendums, probation, disciplinary records, etc.) is properly recorded and securely maintained.
• Support payroll processes through attendance validation, documentation accuracy, and coordination with relevant stakeholders.
• Monitor probation periods and provide timely reminders to Department Heads to ensure structured performance reviews.
• Ensure full compliance with company policies, local labor laws, and audit standards at all times.
• Manage document control including scanning, uploading, and maintaining records within HR systems (e.g., Oasys).

Standard Responsibilities

• Comply and adhere to the Rosewood company policies.
• Take on other tasks in addition to the ones stated, in a reasonable framework.
• Is always a brand ambassador and ensures brand integrity and clarity are always maintained.
• Model the company's culture, vision, mission and core values always.
• Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture.
• Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources.
• Take a proactive approach to administration, coordination of activities and anticipating potential opportunities.
• Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen.
• To attend any department training sessions and/or meetings required.
• To liaise with other departments to ensure good communication and offer support.
• To be fully conversant with the Rosewood Doha's Guidebook and T&C Policies & Procedures.
• Supports the hotel operation in times of demand.

Desired Candidate Profile