Job Description
Roles & Responsibilities
Duties and Responsibilities of a Wedding Executive
- Meet with prospective and confirmed wedding clients to understand their requirements, preferences, and budget.
- Provide information about wedding packages, venues, menus, and hotel services.
- Promote the hotel's wedding venues and packages.
- Prepare quotations, contracts, and event proposals.
- Secure bookings and follow up with potential clients.
- Coordinate all aspects of wedding planning, including ceremony, reception, d cor, entertainment, and catering.
- Develop detailed event timelines and schedules.
- Liaise with florists, photographers, decorators, entertainers, transportation providers, and other vendors.
- Ensure vendors comply with hotel policies and event schedules.
- Work closely with the banquet, kitchen, housekeeping, front office, engineering, and security departments.
- Ensure all departments are informed of event requirements.
- Provide exceptional customer service throughout the planning process.
- Respond promptly to client inquiries, requests, and concerns.
- Supervise wedding setup and ensure all arrangements meet the client's expectations.
- Monitor the event to ensure smooth operations and resolve any issues immediately.
- Monitor event expenses and ensure they remain within the agreed budget.
- Process payments, invoices, and final billing.
- Conduct pre-event inspections of the venue and facilities.
- Ensure high standards of cleanliness, presentation, and service.
- Obtain client feedback after the wedding.
- Address complaints professionally and identify opportunities for service improvement.
- Maintain accurate client records, contracts, and event documentation.
- Prepare event reports and maintain sales records.
- Participate in wedding fairs, hotel promotions, and marketing campaigns.
- Build relationships with wedding planners, travel agencies, and corporate partners to generate business.
Desired Candidate Profile
- Bachelor's degree or diploma in Hospitality Management , Hotel Management , Tourism Management , Event Management , Business Administration , or a related field.
- Additional certification in wedding or event planning is an advantage.
- 1 3 years of experience in hotel banquets, event planning, wedding coordination, or hospitality sales.
- Experience working in a 5 star hotel or resort is preferred.
- Proven experience in coordinating weddings and social events is an asset.
- Arabic speaking is an advantage.
- Excellent communication and interpersonal skills.
- Strong customer service and relationship management skills.
- Sales and negotiation abilities.
- Organizational and multitasking skills.
- Strong attention to detail.
- Problem-solving and conflict resolution skills.
- Time management and ability to work under pressure.
- Ability to work independently and as part of a team.