Jobs / Engineering Jobs / Software Service Engineer (Qatar)
Madre Integrated Engineering -
Qatar , Doha
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Madre Integrated Engineering
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Job Details

·Manage
and resolve incoming service requests within agreed SLAs.
·Troubleshoot
and resolve incidents and application issues efficiently.
·Administer
user accounts, access controls, and security permissions.
·Oversee
ticket handling, escalation, and proper closure documentation.
·Monitor
system performance and perform updates and maintenance.
·Collaborate
with support teams while maintaining accurate documentation and reports.


Requirements·Must have a Bachelor’s
degree in computer science, Engineering, or related field.
·Must have at least 5
years of experience as a software engineer.
·Must have experience
with ticketing systems (ServiceNow, Maximo, Remedy)
·Multilingual language
skills, with native proficiency in English, and French.
·Expert knowledge and experience
of utility software applications experience of ITIL principles.
·Strong communication skills,
able to work autonomously and collaboratively in a team as well as technical
skills


Benefits·Employment Type: Full-Time
·Notice Period / Availability: Immediate or
1-Month Notice
·Salary: Competitive (Based on
experience and qualifications)
·Benefits: Full Package as per
company policy


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About Madre Integrated Engineering
Qatar, Doha
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