Communication
Internal Communication:
- Manager - Sales & Marketing
- Shipyard organizations and personnel
Purpose:
- Advise the Manager on all possible new leads and updated status of existing enquiries / client visits /contracts / sales pipeline;
- Coordinate business development and sales activities and ensure timely completion of offer submissions through the estimation department;
- Advice on any training needed for the staff in order to support the sales of the assigned products.
External Communication:
- Clients
- Agencies
Purpose:
- Interact with all major industries in Qatar and in the region to obtain enquiries, promote shipyard services and explore new initiatives;
- Communicate with the manufacturer agencies,and vessels owners , update on progress and discuss plan and business strategy.
Occupational Health & Safety and Environment
Accountability:
Are accountable for their acts and omissions.
Responsibility:
To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.
Authority:
To stop work if they think the work is unsafe.
Responsibilities:
Key Roles & Responsibilities
• Interact with the assigned customers in Qatar and abroad to understand their needs and provide solutions to them;
• Identify and develop new business development opportunities, through existing and potential new clients in order to drive more revenue and larger market share;
• Frequently visit all the major process industries, organisations and major plants in Qatar;
• Obtain enquiries, coordinate the quotations submission and close deals effectively and efficiently with clients and successfully convert them into sales revenue for Milaha;
• Develop effective tools, platforms and materials for collecting accurate and relevant intelligence about local and regional markets;
• Develop new products for the market and expand assigned portfolio;
• Study and analyse existing competitor prices and products and ensure Milaha is better placed in clients’ eyes in terms of service level and price;
• Keep a close watch on industry/ market developments within the region and advise Manager - Sales & Marketing on the same;
• Record and report sales and order information in order to ensure that orders are compliant with Milaha’s sales procedures;
• Maintain and develop relationships with existing clients via meetings, telephone calls and emails;
• Create a detailed proposal documents, in order to propose a formal bidding process for prospective client;
• Advise on forthcoming product developments and propose special promotions;
• Ensure to work in accordance with the company’s latest strategy, quality, HSE policy and applicable laws and regulation;
• Hold full accountability for the yearly sales and KPI for the assigned portfolio sales turnover;
• Perform other job-related duties as assigned.
Qualifications:
Minimum Qualification/Experiences/Skills
Education & Professional Qualification:
- Bachelor’s Degree in Engineering, Marine, or Mechanical .
- MBA will be preferred.
Professional Experience:
- 4-6 years’ experience in OEM and services sales;
- Areas of expertise: Marine (shipping or offshore market);shipyard repair and maintenance or shipbuilding
Geographic Experience:
GCC/Middle East experience is preferred.
Computer Skills:
Good knowledge of MS Office, especially PowerPoint and Oracle Applications
Language Skills:
- Business fluent English;
- Arabic will be an added advantage.
Market/Industry/Functional Knowledge:
- Strong knowledge of sales and marketing techniques and best practices;
- Knowledge of Qatar Market and players;
- Good knowledge of customer segmentation.