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Customer Service Representative

ََََ - Qatar
ََََ
  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Familiarity with CRM systems and practices.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Commendable presentation skills to convey important points to the audience effectively.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Excellent computer skills.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt