Job Summary

• The Welfare Officer is responsible to assess and create a supportive and healthy work environment that contributes to the overall well-being and satisfaction of employees. This involves addressing both personal and professional aspects of employees' lives and fostering a workplace culture that values and prioritizes employee welfare.

Job Responsibilities 1

• Develop and implement employee assistance programs (EAPs) to support employees' mental, emotional, and physical well-being, including counseling services, wellness initiatives, and stress management programs.
• Mediate and resolve conflicts or disputes among employees, providing a supportive and impartial environment to address grievances and promote positive working relationships.
• Promote health and safety awareness in the workplace by organizing training sessions, disseminating information on safety procedures, and conducting regular safety inspections to prevent accidents and injuries.
• Administer employee benefits programs, such as health insurance, retirement plans, and employee assistance programs, ensuring compliance with regulatory requirements and effectively communicating benefit options to employees.
• Implement work-life balance initiatives, such as flexible work arrangements, remote work options, and childcare support services, to help employees achieve a healthy balance between work and personal life responsibilities.
• Develop and implement employee recognition programs to acknowledge and reward outstanding performance, contributions, and achievements, fostering a culture of appreciation and motivation.
• Manage employee leave requests, including vacation, sick leave, and parental leave, ensuring compliance with Company policies and legal requirements while accommodating employees' needs and maintaining staffing levels.
• Foster positive employee relations by actively engaging with employees, addressing concerns, and facilitating open communication channels between management and staff.
• Plan and coordinate wellness initiatives and activities, such as health screenings, fitness challenges, and nutrition workshops, to promote employee health and well-being.
• Coordinate community engagement activities, such as volunteer programs, charitable events, and environmental initiatives, to encourage employee involvement and contribute to corporate social responsibility efforts.

Skills

Job Knowledge & Skills

Understanding of relevant employment laws and regulations related to employee well-being.

Knowledge of occupational health and safety regulations to ensure a safe working environment.

Knowledge of employee benefits programs, including health insurance, wellness initiatives, and counseling services.

Effective communication skills to convey information about well-being programs and initiatives.

Understanding of the need for continuous improvement in well-being programs based on feedback and evolving needs.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

Collaboration

Accountability

Resilience

Quality

Leadership

Welfare Processes L2

Employee Relations L2

SAP ERP Human Resources L2

Employee Self Service L2

Grievance Procedures L2

Education

Bachelor's Degree in any related field

Diploma