• Keep records of invoices and support documents and ensure compliance with Milaha's policies and procedures
• Coordinate and process all necessary documents for the department such as quotations, work orders, fax mails, memo, etc.
• Check, verify and submit time and attendance report of Service and Repair Center employees
• Assist employees on encoding their work hours
• Assist employees on explaining the details of repairs that need to be done
• Keep track and ensure that all listed jobs to be done on the customer card is accomplished
• Follow specified systems, processes and procedures, implemented in the workplace, to ensure compliance with legal, regulatory, and other requirements/standards
• Work safely at all times, protecting the health and safety of everyone in the workplace
• Perform other job-related duties as assigned
Communication
Internal Communication:
Service & Repair Center Employees Finance & Accounting Department(when needed)
Purpose:
To communicate in order to accomplish all required customer jobs such as vehicle/ machine repair & services
To coordinate and submit customer payments, petty cash and cheques
External Communication:
Customers/ Clients
Purpose:
To respond to queries and provide assistance with regards to Truck/Equipment/vehicle repairs/ services cost
Occupational Health & Safety and Environment
Accountability:
Are accountable for their acts and omissions.
Responsibility:
To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.
Skills
- Should be locally available in Qatar with Valid QID
- Min.2 years of experience in well known truck/automobile/Equipment dealership in the field of Service Advising, invoicing and timekeeping. (in Qatar