Job description

Key Roles & Responsibilities
Warehouse Operations
•    Build organizational efficiencies and processes to cover multiple areas of the warehousing and distribution cycle (capacity planning, capital spending, gap analysis, etc.)
•    Drive inventory management, productivity, accuracy, and loss prevention programs
•    Work closely with the Senior Manager to set-up warehouse’s KPIs  and track performance against KPIs 
•    Continuous review of all Value Added Services for profitability, customer retention and growth in all activities
•    Participate in the tendering process and the development of Service Level Agreements (SLA) in line with customers’ requirements
•    Manage effectively and efficiently all project activities and resources (human, financial, physical / material assets, etc.) in order to meet expected results
Efficiencies and System
•    Prepare and develop budgets and annual activity and procurement work plans based on expected year-end outputs and prepare monthly reporting of performance vs. budget
•    Develop basic revenue models, P/L, and cost-to-completion projections and make decisions accordingly
•    Prepare qualitative substantive and periodic financial progress reports as may be required by the project(s)
•    Ensure the full utilization of the Warehouse Management System, visual management systems and customs systems
•    Establish SOPs for warehouse operations and ensure that all warehouse personnel adhere to them
Leadership and Training
•    Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities
•    Supervise subordinate staff, assign work activities, monitor performance and review results
•    Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism
Other
•    Perform other job-related duties and projects as assigned

Key Roles & Responsibilities
Warehouse Operations
•    Build organizational efficiencies and processes to cover multiple areas of the warehousing and distribution cycle (capacity planning, capital spending, gap analysis, etc.)
•    Drive inventory management, productivity, accuracy, and loss prevention programs
•    Work closely with the Senior Manager to set-up warehouse’s KPIs  and track performance against KPIs 
•    Continuous review of all Value Added Services for profitability, customer retention and growth in all activities
•    Participate in the tendering process and the development of Service Level Agreements (SLA) in line with customers’ requirements
•    Manage effectively and efficiently all project activities and resources (human, financial, physical / material assets, etc.) in order to meet expected results
Efficiencies and System
•    Prepare and develop budgets and annual activity and procurement work plans based on expected year-end outputs and prepare monthly reporting of performance vs. budget
•    Develop basic revenue models, P/L, and cost-to-completion projections and make decisions accordingly
•    Prepare qualitative substantive and periodic financial progress reports as may be required by the project(s)
•    Ensure the full utilization of the Warehouse Management System, visual management systems and customs systems
•    Establish SOPs for warehouse operations and ensure that all warehouse personnel adhere to them
Leadership and Training
•    Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities
•    Supervise subordinate staff, assign work activities, monitor performance and review results
•    Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism
Other
•    Perform other job-related duties and projects as assigned
 

Education & Professional Qualification:
-    Bachelor’s Degree in Logistics/Supply Chain or equivalent
Professional Experience:
-    8 years  of experience in a similar role in the Logistics/ Warehousing & Distribution
-    Experience in managing large number of personnel 
-    Previous experience in Customer Service and Operations is preferred
Geographic Experience:
-    Middle East/GCC experience
-    International experience is preferred
Computer Skills:
-    Advanced knowledge of Office and web applications
-    Experience in using modern WMS systems
Language Skills:
-    Fluent in English - both written and spoken
-    Other languages are preferred
Market/Industry/Functional Knowledge:
-    Knowledge of 3PL, Oil & Gas, Warehousing at principal companies  
-    Broad knowledge of material handling, warehouse operations and transportation systems
-    Knowledge of the Occupational Safety and Health practices;