Job Summary

The purpose of this role is to validate & process payment request received through various internal channels across the bank.

Key Accountabilities

Customer

Back office – Mostly focused on internal service delivery.

Internal Process

Focuses on process accuracy, integrity & efficiency.

Learning and Development

Employee to identify training and development needs apart from what is recommended by line manager. Maintain effective work relationships with other individuals/teams within the Bank

Financial

Recommends or influences expenditure but has not direct expenditure authority. Primary responsibility is to control cost and prevent wastage

Operational Procedures

Review documents received through Documentum and process the payment as per SOPReview documents and raise request for missing details as per SOPAll Online payments which are falling the error queue needs to be validated and formatted per SWIFT standards Prepare SWIFT messages for all manual payments as per SOPSetup Standing Orders as per request received from branches Prepare Manager’s Cheque as per request received from the clients Index the documents received from branches and notify dealers for all high value transactions as per SOP Prepare accounting entries for AML rejected payments and forward to approver for review and action Follow-up with branches to close out any queries raised Ensure all payments received are processed within cut-off time and identify areas/process improvement, document them and submit to line manager. Assist with UAT on process/system changes, or as required by internal policy Reconcile all related suspense/GL accounts in the required frequency and ensure that all receivables and payables are accounted for in the reconciliation statement

Other Accountabilities

Knowledge on Fund Transfer Operations Knowledge on SWIFT payments Ability to collaborate and communicate effectively Ability to work under pressure English speaking preferred MS Office & Typing accuracy

Key Interactions

Competencies

Adaptability/Flexibility Budgets/Cost Control Communication Dependability Integrity/Ethics Interpersonal Skills Job Knowledge Listening Skills Problem Solving/Analysis Product Knowledge Teamwork

Skills

Ability to interact with internal and external stakeholders Ability to work under pressure Awareness of local cultural and social factors, and labour law provisions

Education

Bachelor degree or equivalent