Job description

Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.

Operations Coordinator

We are seeking an organized and proactive Operations Coordinator to join our hotel team. The ideal candidate will provide administrative and operational support to the Food & Beverage team, coordinate with various hotel departments, and ensure smooth daily operations while maintaining high service standards and operational efficiency.

What you will be doing:

• Coordinate daily operational activities across F&B outlets, restaurants, bars, and banquet operations.
• Assist in preparing departmental reports, meeting minutes, presentations, and operational documents.
• Monitor and follow up on maintenance requests, purchase requisitions, inventory requirements, and other operational needs.
• Support the planning and coordination of hotel events, F&B promotions, special functions, and VIP arrangements.
• Maintain accurate departmental records, reports, and documentation in accordance with hotel policies and procedures.
• Organize departmental meetings, coordinate team briefings, and follow up on assigned action points.
• Assist in monitoring compliance with hotel standards, food safety requirements, health and safety regulations, and operational procedures.
• Support the monitoring of service quality and guest feedback, ensuring operational concerns are communicated to the relevant teams for timely resolution.
• Coordinate training schedules, departmental communications, and other administrative activities to support effective team performance.
• Perform other duties as assigned by the F&B Manager & management to support the overall efficiency of F&B operations.

• Diploma or bachelor's degree in Hospitality Management, Hotel Administration, Business Administration, or a related field.
• Proven experience of 1–2 years in hotel operations, Food & Beverage, or a similar administrative coordination role, preferably within the hospitality industry.
• Good understanding of hotel operations, F&B service standards, and interdepartmental coordination.
• Strong organizational, administrative, and time management skills, with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills, with the ability to coordinate effectively with colleagues across different departments.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong attention to detail, problem-solving abilities, and a proactive approach to operational challenges.
• Ability to work independently and collaboratively in a fast-paced hotel environment.
• Professionalism, flexibility, and a commitment to maintaining high standards of service and operational excellence.