· Manage the day-to-day operations of Enterprise and SaaS network infrastructure

· Monitor reliability of the network infrastructure and anticipate problems before they occur

· Monitor and manage network utilization and performance

· Troubleshoot hardware, software, and network related issues, provide quick resolution to problems and participate in finding root causes of issues and may work on action items to prevent future occurrences.

· Communicate and coordinate maintenance schedule and downtime to users

Skills

· Install and configure LAN and WAN devices

· Help architect and implement network solutions that meet or exceed our internal and external customers' SLAs and expectations

· Be organized and be able to prioritize tasks

· Stay current on network technologies

· Provide 24/7 on-call support as required for all network and technical issues

· IT team projects as assigned

· CCNA minimum, CCNP preferred

· Relevant previous experience (SaaS environment experience a plus)

· Experience with Configuring and Troubleshooting Routing BGP, EIGRP, OSPF

· Experience with Configuring and Troubleshooting Switching VLANs, VTP, STP, HSRP, QoS

· Experience with Configuring and Troubleshooting Cisco ASAs & VPNs

· Experience with F5 Load Balancers preferred

· Troubleshooting MPLS circuits (Layer 2 & Layer 3)

· Ability to work methodically and analytically in a quantitative problem-solving environment

· Excellent leadership, communication, and organizational skills

Advanced training and certifications in Cisco Routers, Switches, Firewalls and F5 Load Balancers

Any other required tasks