Technical Trainer

قطر

Objective:

Seeking an experienced professional to design and deliver technical training programs for the after-sales team. This role emphasizes skill development, knowledge transfer, and compliance with brand and organizational standards.


Key Responsibilities


Training Facilitation

  • Deliver technical training sessions aligned with brand guidelines and company policies.
  • Coordinate training schedules with workshop management to balance training needs with operational efficiency.
  • Ensure training programs reflect the latest updates provided by brand, maintaining alignment with brand standards.
  • Monitor and report on employee attendance and completion of required courses.


Preparation and Organization

  • Arrange all necessary materials, facilities, and equipment for scheduled training sessions.
  • Prepare training handouts, tools, and other resources to ensure smooth delivery of programs.
  • Collaborate with relevant stakeholders to plan training well in advance.


Quality Assurance and Evaluation

  • Assess trainee performance and understanding through practical evaluations, tests, and questionnaires.
  • Provide feedback to management regarding training outcomes and trainee progress.
  • Support employees in completing certifications, including scheduling external exams.


Workshop and Service Support

  • Assist workshop and service teams in achieving performance goals by providing technical guidance and recommendations.
  • Coach service advisors on developing technical and non-technical skills.
  • Diagnose complex vehicle issues when required and support service operations during non-training periods.
  • Recommend training initiatives based on workshop feedback and evolving needs.


Additional Duties

  • Participate in ad hoc assignments as requested by management.
  • Provide temporary support for workshop management during absences.
  • Collaborate with colleagues to troubleshoot challenges and improve team outcomes.


Skills

Qualifications:

  • Bachelor’s degree in Engineering.
  • Certified in training methodologies and relevant dealer standards.


Experience:

  • At least five years in the automotive industry, preferably within a dealership or service center.


Skills:

  • Strong communication and presentation skills in English and Arabic.
  • Proven ability to deliver engaging, impactful training sessions.
  • Deep knowledge of automotive products, services, and industry standards.
  • Effective planning, organization, and administrative capabilities.
  • Demonstrated ability to coach and develop employees across varying levels.


تاريخ النشر: ١٢ نوفمبر ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ١٢ نوفمبر ٢٠٢٤
الناشر: Bayt