Job Summary

• The Hotel Maintenance Technician is responsible to keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the premises. The role ensures that all maintenance work orders from all departments are completed on a timely basis by following hotels standard operating procedures and continually work towards and support the improvement of maintenance services at all times.

Job Responsibilities 1

• Perform routine maintenance tasks such as painting, plumbing, electrical repairs, and HVAC system maintenance to ensure the proper functioning of hotel facilities.
• Respond promptly to guest requests for maintenance assistance, addressing issues such as leaky faucets, malfunctioning appliances, and broken fixtures.
• Conduct inspections of hotel rooms, public areas, and equipment to identify maintenance needs and safety hazards.
• Repair or replace faulty equipment, furniture, and fixtures in guest rooms, bathrooms, lobbies, and other hotel areas.
• Maintain cleanliness and organization in maintenance storage areas, equipment rooms, and workspaces.
• Follow safety procedures and regulations when working with tools, equipment, and chemicals to prevent accidents and injuries.
• Document maintenance activities, including work orders, repairs, and inspections, accurately and promptly.
• Coordinate with other hotel departments and contractors to schedule maintenance work and minimize disruptions to guests.
• Participate in training programs to enhance technical skills and stay updated on maintenance techniques and technologies.
• Provide excellent customer service to guests by addressing maintenance issues promptly and professionally, ensuring a comfortable and enjoyable stay.

Skills

Job Knowledge & Skills

Capability to diagnose and troubleshoot maintenance issues efficiently, finding effective solutions to ensure the smooth operation of hotel facilities.

Ability to identify and address maintenance needs accurately, ensuring that repairs are completed to high standards and that safety hazards are mitigated.

Effective communication skills to interact with guests, colleagues, and contractors, conveying information clearly and professionally.

Capacity to adapt to changing priorities and handle multiple maintenance tasks simultaneously, maintaining flexibility to respond to emergent situations promptly.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role

Job Experience

Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

Collaboration

Accountability

Resilience

Quality

Leadership

Inspection And Maintenance Procedures L1

Preventive Maintenance Procedures L1

Safety Management L1

Equipment Maintenance L1

Routine Maintenance L1

Education

Certificate in Electrical Certificates or equivalent