Key Accountabilities

Relationships

-    Use all QFC and Government portal and coordinate with all of them 

-    Build and maintain relationships with government and QFC agency officials and partner agents such as visa and work permit authorities in order to get efficient service from them for CBIS employees.

-    Respond to and resolve queries of CBQ CBFS, CBAM and CBIS employees and staff on matters related to government regulations of work permits, CID, Medical Commission, new joiners and visas etc. in a prompt, polite and efficient manner to clarify their doubts and follow up to expedite their cases.

Documentation and Processing

-    Prepare process and obtain timely approval for applications for governmental clearances such as for visas, work permits, medicals etc., and resolve and consequent queries for CBQ CBFS, CBAM and CBIS employees, to be employees or sponsored visitors in order to comply with local regulations.

-    Establish and maintain employee records for governmental documentation such as visas, sponsorship transfers, CID clearance, medical records, QFC Portal etc. for reference and future use.

Emergency Response

-    Be readily responsive for any emergencies for CBQ CBFS, CBAM and CBIS employees in case they need to exit the country urgently and process exit permit in order to support employees to exit Qatar at a short notice.

Continuous Improvement

-    Contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement. 

Policies, Systems, Processes & Procedures

-    Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Statements and Reports

-    Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.

Quality, Health, Safety, & Environment 

-    Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.

Related Assignments

-    Perform other related duties or assignments as directed.       

Skills

Key Interactions

Internal

-    Employees services. 

-    HR sub functions.

External

-    Government & QFC agencies 

-    Hospitals – CID –immigration office - MOL – medical commission’s – QPF – MOF. 

-    Access to all Government Portal by default to do the Job. 

Competencies

• Adaptability/Flexibility
• Creativity/Innovation
• Decision Making/Judgment
• Dependability
• Initiative
• Integrity/Ethics
• Personal Organization
• Planning
• Problem Solving/Analysis
• Process PRIME postings manually
• Process transaction vouchers received from various Departments (internal)
• Productivity
• Quality
• Receipt and verify the posting and payroll documents received
• Results Focus
• Self Development
• Sense of Urgency
• Strategic Thinking/Management
• Summary
• Vision and Values

Skills

• Ability to interact with internal and external stakeholders
• Ability to work under pressure
• Accuracy and attention to detail
• Arabic speaking preferred
• Awareness of local cultural and social factors, and labour law provisions
• Bilingual (Arabic & English)
• Bilingual language skills in English and Arabic
• Knowledge of various aspects government requirements and processes of visas, work permits, medical clearance etc
• Numerical skills
• Proficiency in oral and written English & Arabic (Preferred).
• Proficiency in written and spoken English
• Risk Management
• Thorough knowledge and understanding of Local Labor Laws regarding Qatarization
• Time Management skills

Education

• Bachelor degree or equivalent