About us:
The Group Securities is a well-established investment organization working in the finance industry since 1989, as a company devoted to the stock exchange. It was licensed once Qatar Stock Exchange was founded in 1997 and provides an array of investment services to more than 400,000 investors, with portfolios exceeding QR 100 billion. As brokerage firm, The Group Securities finances margin trading and operates as liquidity provider for the listed shares and ETFs. The company has a paid-up capital worth (QR 1 billion) and has been continuously posting profit since its inception. Besides being licensed by Qatar Financial Market Authority to exercise these activities, The Group Securities is also a member of Qatar Stock Exchange.
Job Brief:
IT Technical Support is responsible for manage, maintain, and repair IT systems and assets. The responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.
Responsibilities:
- Install and configure users' workstations, software and peripheral devices.
- Ensure total integrity and security of the systems throughout the company.
- Test and evaluate hardware and software for eventual purchase.
- Provide technical assistance to company employees.
- Monitoring server's performance and data links connectivity.
- Maintain inventory of supplies related to computer equipment.
- Assist in performing and administrating of data backup system.
- Monitoring voice recording systems and calls retrieving.
- May assist in Tickers and datawall display administration.
- May be entrusted with the monitoring of Data Center equipment, including A/C, UPS, safety equipment, etc.
- Security Cameras monitoring.
- May assist in Domain administration.
- Work closely with the department's staff.
- Participates in the development of policies and procedures.
- Comply with company policies and procedures.
- Perform additional duties and assignments as requested.
Requirements:
- Minimum 5 years of experience.
- Experience in Windows Platforms & Mac.
- Intermediate knowledge of TCP IP Networks and switches.
- Intermediate knowledge of Microsoft Active Directory
- Well experienced in Managing, Installing of Troubleshooting of Windows Systems.
- Intermediate knowledge of CCTV systems.
- Experience in Interacting with Vendors for IT Purchases and services.
- Experience in maintaining Inventory, Contracts, other official documents.
- Experience in Administration of Network & System Monitoring tools.
- Experience in Microsoft Office 365 Suite.
- Experience in handling IT Assets.
- Strong technical experience in handling IT Hardware and Software.
- Experience in coordinating with Datacenter related activities.
- Knowledge in access control systems.
Preferred Certificates:
- MCSE (Microsoft Certified System Engineer)
- CCNA (Cisco Certified Network Associate)
- MCSA (Microsoft Certified Solutions Associate)