University (Bachelor) | English Language and Literature

The University of Jordan

Communications Officer

IREX, USAID Pre-Service Teacher Education in Jordan Implementing Partner | Jordan

• Documenting the success and achievements of USAID's Pre-Service Teacher Education in Jordan Activity through drafting success stories and articles highlighting the activity's impact on the Educational Process in Jordan through its policy work, and the role of its Diploma in preparing a qualified generation of teachers, which are regularly shared with USAID for inclusion in their different publications.
• Preparing the Activity’s weekly updates according USAID’s Education and Youth Office’s standards through highlighting the “So What?” to capture the impact of the Activity’s work and best practices. This report is complies the Technical Teams’ weekly progress and achievement, gathered according to an agreed upon arrangement.
• Coordinating the Activity’s efforts to deliver its quarterly reports according to USAID’s standards outlining the action taken, key results, and impact of the actions implemented under each outcome. Reviewing and rewriting the submitted inputs to ensure the quality of the submitted reporting.
• Documenting the findings of the different pause and reflect sessions the team organizes as part of the activity's learning functions.
• Covering high-level functions the Pre-Service Teacher Education in Jordan Activity for its stakeholders, and documenting the opinions and feedback of the participants through statements to be used in coverage articles shared with the USAID.
• Ensuring all external-facing material produced by the activity's team are aligned with the guidelines of the USAID and IREX.
• Supporting the Pre-Service Teacher Education in Jordan Activity team members in holding capacity building workshops on the common forms of public facing writing, and providing them with insights to improve their writing and style.
• Drafting and updating the activity's communication strategy as per understanding of the roles function in terms of the overall goals of the activity.
• Preparing and compiling success stories and key highlights for the Activity’s newsletter.

Communications Officer

The International Catholic Migration Commission, ICMC | Jordan

• Coordinating with Program Officers and the Organization’s Director in the management of ICMC Jordan’s communications activities in alignment with ICMC Headquarters in Geneva.
• Collaborating with the Communication Department at ICMC Geneva for the purposes of publishing the different events, activities and news ICMC Jordan is participating at or organizing at its offices in Mafraq and Irbid.
• Working with the field managers in selecting potential Human Interest and Success Stories from the different programs and interventions the organization is carrying out. Related to BPRM, ECHO, OFDA funded projects.
• Interviewing the beneficiaries to establish a human element to the story and learn more about their situation before and after the assistance.
• Highlighting and capturing the positive impact or the change the assistance has made on lives of the beneficiaries.
• Revamping previously done communication material as needed
• Organizing events and booking venues in line with the Organization’s agenda and budget
• Translating various materials including awareness raising curriculums and manuals
• Adapting Success and Human Interest Stories for posting in local sector-related media outlets (JIF Newsletter)

Translator

King Hussein Information and Research Center | Jordan

Joined the King Hussein Information and Research Center on a temporary basis as an in house Translator for the limited period of 2 months to:
 Support the Center in clearing the available translation load
 Translating the Center’s qualitative research and sample interviews, and focus group transcriptions from Arabic to English. The translation material included interviews and surveys conducted with Syrian refugees at Al-Za’atari Camp for various studies and projects

Open Source Analyst/ Consultant

British Embassy in Amman, Political Section | Jordan

Worked for the Political Section at the British Embassy in Amman as an Open Source Analyst on a 1 Year data analysis project in to the regional conflict, where my responsibilities included:
 Cultivating valid, exclusive, and credible social media sources from hot-zones in Iraq and Syria reporting real-time military, political, and humanitarian developments
 Vetting the credibility of the provided reports against those carried by mainstream media outlets.
 Generating comprehensive analytical reporting from Social Media Bulk Data to be used in reports about the security and political situation in Syria and Iraq.
 Recording patterns of extremism, violations of humanitarian rights, and any significant military maneuvers at the fighting fronts, in addition to covering security developments in Syria and Iraq

Social Media Analyst/ Consultant

Longfield PR, Britsh Embassy Contractor | Jordan

Worked for Longfield PR, a contractor for the British Embassy in Amman, as a Social Media Analyst on a 4 Months project into the regional conflict where my duties included:
 Monitoring social media feeds for key opinions pertaining stories of interest
 Focused analysis of the social media feed from Syria
 Extracting and analyzing social media data according to the specified criteria
 Tracking and reporting key occurrences that is of importance
 Providing a security outlook about the situation in specific regions in Syria

Media Analyst/ Translator

American in Embassy in Amman | Jordan

Working as a Media Analyst/ Translator in the American Embassy, where my duties included:
 Monitoring and tracking the region’s media outlets for trending political stories, reactions, and events
 Monitoring and tracking key topics on social media and reactions toward trending local and regional stories through the usage of TweetDeck and other available tools
 Observing and taking note of any changes that that occurs in the reactions toward a particular event and offering relevant analysis defining such changes or the lack of
 Providing idiomatic translations or summaries for a variety of articles and news reports
 Compiling and providing a round-up measuring the different views and opinions toward a similar topic from different sources
 Identifying and determining the credibility of new sources of reporting

Senior Copy Writer

Orange Jordan | Jordan

 Maintaining, enriching the online content on the company’s website Orange.Jo and ensuring its quality and appeal
 Revising the structure and arrangement of the online content to render it more reader friendly and comprehensive to the online reader’s eye
 Participating in the management of the Orange Jordan social media channels on Facebook and twitter
 Supervising the agency’s performance and organization of the communication, traffic management and KPI achievement of Orange social media channels
 Increased the efficiency of social media as a customer care tool through contributing to the establishment of an inquiry handling process with the relevant parties at the customer care and quality control departments.
 Contributed to the management of two social media crises which targeted Orange social media accounts on Twitter and Facebook. Orange sponsorship of Jerash Festival, which coincided with the beginning of the Syrian Crisis and terms amendment of an ADSL offer.
 Providing opinion and feedback on the promotion of certain activities on Orange Jordan’s social media accounts.
 Working in parallel with Orange France in adopting the best social media practices implemented on the group level
 Launching the first phase of the Orange Jordan E-Shop, the first online sales channel for a telecom operator in Jordan and coordinating its different phases

English Copy Writer

Bidaya Corporate Communications | Jordan

Joined the Copywriting team for a brief period where my responsibilities included:
 Producing various press releases and editorial material as per the clients requirements and needs
 Participated in the creation of Finee Baby's website content that comprised of a list of most common baby names from the Arabian, French, Russian, Turkish, Persian, English, Italian Cultures and a number lifestyle articles

Translator/ Copy Writer

Bayt.com | Jordan

Joined the Marketing Department as a CopyWriter/ Translator where my chief responsibilities were:
 Translating bayt.com's interface from English to Arabic as well as other material that were produced such as self-help and career building articles, and such
 Collaborating with the Human Resources Department (HR) in translating and compiling the company's internal system and employee manual

Communication and Influence in the Digital Age

University of Cape Town via getsmarter.com

Sustainability Communication Strategies

London School of Economics and Political Science via getsmarter.com