University (Bachelor) | علوم حاسوب

جامعة الحديدة

Senior IT Officer

Tamdeen Youth Foundation | Sana'a

• Managing and maintaining the ESXi vSphere 8.0 virtualization infrastructure and Citrix XenApp, and ensuring that it is running smoothly. And monitor performance, troubleshoot issues, and perform upgrades and updates as needed.
• Managing and maintaining Microsoft 365 services such as Exchange, SharePoint, OneDrive, Teams, and other applications. This includes creating and managing user accounts, setting up policies, and troubleshooting issues.
• Managing and maintaining the organization's website, ensuring that it is up-to-date, secure, and functioning properly. This may involve working with web developers to implement changes and updates.
• Managing and maintaining the organization's security camera system, ensuring that it is functioning properly and that footage is being stored securely.
• Managing and maintaining the organization's printers and scanners, ensuring that they are working properly and that supplies are stocked.
• Managing the organization's social media presence, and monitoring analytics.
• Installing and managing and maintaining the organization's ERPNext system (Open Source), ensuring that it is functioning properly and that data is being stored securely.
• managing and maintaining the organization's Linux systems, ensuring that they are functioning properly and that updates and upgrades are performed as needed.
• Install and managing, maintaining the organization's System Center Configuration Manager (SCCM) infrastructure, ensuring that it is functioning properly and that updates and upgrades are performed as needed.

• Install and managing and maintaining the organization's backup and recovery systems, ensuring that data is being backed up regularly and that recovery procedures are in place in the event of a disaster or data loss.
• managing and maintaining the organization's network infrastructure, including switches, routers, firewalls, and other network devices. This includes monitoring performance, troubleshooting issues, and implementing security measures to protect against cyber threats.
• Managing and maintaining the organization's cloud services, such as Microsoft Azure. This includes creating and managing user accounts, setting up policies, and monitoring usage and costs.
• Providing technical support to users who are experiencing issues with their devices or software. This includes responding to support requests, troubleshooting issues, and resolving problems in a timely manner.
• Managing the organization's IT budget, including purchasing hardware and software, negotiating contracts with vendors, and tracking expenses.
• Providing training and development opportunities to users to help them improve their technology skills. This includes creating training materials, conducting training sessions, and providing ongoing support.
• Managing IT projects from start to finish, including defining requirements, creating project plans, managing resources, and delivering projects on time and within budget.
• Managing the technology needs of the organization's main headquarters and three branches, which employ over 300 employees. This includes ensuring that all employees have access to the necessary technology tools and resources they need to perform their jobs effectively and efficiently. Additionally, you will be responsible for managing and maintaining the technology infrastructure at each location, ensuring that it is secure, functional, and up-to-date.

Information Technology & System Administration

Safe Motherhood specialized Hospital | Sana'a

• Manage server AD, vSphere Esxi, Veeam Backup & Replication
• Overseeing the installation and configuration of computer hardware, software, systems, networks, printers, scanners, camera security.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Maintaining and updating computer systems and networks.
• Setting up new users’ accounts and profiles and dealing with password issues.
• Prioritizing and managing many open cases at one time.
• Providing support, including procedural documentation and relevant reports involves providing users with the necessary information to use the system effectively.

Information Technology & network engineer

Tayramana FM | Sana'a

• Providing maintenance, updates, and repairs to network systems and security.
• Installing and configuring client computer systems and communication networks.
• Responding to client IT support requests and troubleshooting network problems.
• Leading and implementing network integration projects and solutions.

Information management and Technology Officer

Yemen family care association | Sana'a

• Manage server AD, vSphere Esxi, Veeam Backup & Replication and Citrix XenApp & XenDesktop.
• Overseeing IT personnel and projects.
• Determining and implementing IT systems and services.
• Monitoring and improving IT performance and infrastructure.
• Coordinating, planning, and leading computer-related activities in an organization.
• Fulfilling the organization’s information systems requirements.
• Develop and manage a visualization environment server and backup solution.
• Develop and manage a security camera.
• Ensure a reliable primary internet connection, with good backup internet solutions.
• Configuration high network stability, monitor network speed, committed information rate (CIR).
• Maintenance, Settings Up all IT Hardware & Software. As Printers, Copiers, Scanners, Laptops, Desktops, Servers, Smart phone, Tablets, Windows10 OS, MS Office, Outlook, AV.
• Managing the organization's website and social networking sites.

علوم حاسوب

جامعة الحديده