1. Position Summary

We are seeking a customer-focused Senior Network Administrator – Technical Pre-Sales to join our System Integration business. The role blends senior network engineering with pre-sales and solution architecture, acting as the key technical interface between customers, vendors, and internal teams across the full pre-sales lifecycle. Strong hands-on networking expertise combined with confident customer engagement is essential.

2. Key Responsibilities

Network Engineering & Administration

• Design, configure, and troubleshoot enterprise LAN/WAN/WLAN/SD-WAN/VPN and security environments.
• Manage routing (BGP, OSPF, EIGRP), VLANs, STP, LACP, QoS, ACLs, NAT, DHCP/DNS, IPv4/IPv6.
• Monitor performance, lead root-cause analysis, support migrations/upgrades, and provide L2/L3 support.

Technical Pre-Sales & Solution Design

• Qualify opportunities and gather requirements through customer meetings and workshops.
• Prepare HLDs, LLDs, architecture diagrams, BOMs, proposals, SOWs, and compliance matrices.
• Respond to RFPs/RFQs/RFIs, present solutions, run demos and PoCs, and support negotiations.

Vendor & Partner Management

• Engage vendors (Cisco, Fortinet, Palo Alto, Aruba/HPE, Juniper, VMware, Microsoft, AWS, Azure) for validation, sizing, and specifications.
• Track product roadmaps/certifications and build strong partner relationships.

Tender & Proposal Management

• Lead technical components of tenders and major proposals, including compliance responses and risk flagging.
• Coordinate internal and vendor input and support bid reviews and approvals.

Project & Delivery Handover

• Hand over requirements, architecture, scope, BOM, and risks to Project Managers.
• Support implementation teams with technical clarification and design reviews.

Group-Level Collaboration

• Collaborate with Group companies and IT/cybersecurity/cloud teams on cross-business opportunities.
• Identify cross-sell opportunities across Group entities.

3. Required Technical Skills

• Networking: LAN/WAN, routing & switching (BGP, OSPF, EIGRP), VLANs, STP/RSTP/MSTP, LACP, QoS, IPv4/IPv6, DHCP/DNS, NAT, subnetting.
• Security: NGFW, IPS/IDS, site-to-site & remote VPN, IPsec/SSL VPN, segmentation, ACLs, NAC.
• Enterprise Tech: SD-WAN, enterprise Wi-Fi, network monitoring, HA/redundancy, load balancing, data center & cloud networking.
• Cloud: Azure/AWS networking, hybrid connectivity, network automation, SDN concepts (advantage).

4. Technical Pre-Sales Competencies

• Conduct technical discovery and develop solution architectures.
• Produce professional HLD/LLD, BOMs, proposals, and tender responses.
• Present and demo solutions; explain complex technology in business terms.
• Work across multiple vendors and balance technical, commercial, and customer considerations.

5. Education & Certifications

• Bachelor's degree in Computer Science, IT, Computer Engineering, Telecommunications, or related field.
• Preferred certifications: Cisco CCNP/CCNA, Fortinet FCP, Palo Alto, Aruba/HPE, Juniper, Microsoft Azure, AWS, or ITIL.

6. Experience Requirements

• 6–10+ years in network engineering, administration, infrastructure, or technical pre-sales.
• 2–4 years of customer-facing pre-sales/solution design experience preferred.
• Background with a System Integrator, MSP, IT services company, or technology vendor is highly desirable.

7. Behavioral & Soft Skills

• Excellent communication, presentation, and negotiation skills.
• Strong analytical, documentation, and problem-solving ability.
• Commercially aware, solution-oriented, and able to manage multiple priorities independently.
• Collaborative across Sales, Projects, Operations, Finance, and Group functions; willing to travel.

8. Key Performance Indicators

• Proposal quality and technical win rate; quality of HLD/LLD/BOM documentation.
• Successful PoCs and demos; customer satisfaction; accuracy of sizing and scope.
• Smooth pre-sales-to-delivery handover; vendor/partner engagement.
• Contribution to new solutions and strategic Group opportunities.

9. Ideal Candidate Profile

A Senior Network Engineer/Administrator who has evolved into a customer-facing Solutions Engineer or Technical Pre-Sales professional — equally comfortable troubleshooting a complex network, designing a solution, preparing the BOM and proposal, presenting to customers, and handing over to delivery. Ideal for someone progressing toward a Solutions Architect or Head of Solutions career path.