General Information

Ref # 238030

Location: Qatar-Doha

Job family: Customer Service

Closing Date: 2026-10-28

Description

The Restaurant Manager is responsible for the consistent delivery of the Restaurant's sales, service & standards within the designated area and for ensuring that profit targets are achieved and maximized whilst demonstrating strong people management skills and business acumen.

• Responsible for the restaurant sales, service strategy and results within own area of responsibility by owning and driving the operations of the restaurant sales to exceed business KPIs.
• Identify ways to enhance customer's experience to maintain a positive atmosphere and promote the restaurant's image.
• Responsible for adhering to all company procedures and compliance targets including Food safety and hygiene.
• Provide regular feedback to the chef and Operations team on quality issues to align with the restaurant's brand and vision.
• Conduct daily departmental front and back of house checks on cleanliness, set up and readiness for service to ensure smooth run of operations.
• Analyze sales performance weekly and monthly by generating relevant reports; review and take corrective action where necessary to maximize profitability.
• Actively monitor competitor activity and react accordingly by implementing marketing and commercial initiatives to impact positively on sales to make adjustments.
• Responsible for stock take control & process, optimizing stock integrity, minimizing wastage, monitoring Gross Margins to achieve budgeted targets.
• Work closely with Senior Chefs and Operations Manager on menu engineering, selling prices and creation of critical pathways in regards to menu implementations & development to meet customer demand. Perform other department duties related to his/her position as directed by the Head of the Department
  
  

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications - External

The successful candidate will have the following:

• Bachelor's Degree or Equivalent
• Minimum 4 years of job-related experience
  
  

Job Skills:

• Commercial & Financial acumens : Competent in restaurant financial and commercial fundamentals to maximize revenue and drive financial KPIs.
• Food Safety & Hygiene Standards : Competent in Food Safety Hygiene regulations & protocols in the restaurant and kitchen operations.
• Leadership & Strategic thinking: Building understanding in people managerial skills and developing strategic plans, goals and actions that can lead to a desired outcome.
• Adaptability: Competent in adjusting behavior, attitude, and approach to suit different contexts, demands, and goals. Flexible, resilient, and open-minded, as well as being able to make changes quickly and effectively without disrupting the operations.
• Problem Solving: Competent in identifying, analyzing to find the best solutions by using critical thinking, logic, creativity and communication.
• Communication: Expert in communicating effectively with guests and employees and build relationship with internal and external stakeholders. Able to provide clear instructions, provide updates and information and resolve any conflicts that may arise.
• Attention to details: Competent in every aspect of service delivery and deep understanding of the desires and needs of guests.
• Teamwork: Competent in working with various team seamlessly to provide the highest possible service to guests.
  
  

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Qualification

The Restaurant Manager is responsible for the consistent delivery of the Restaurant's sales, service & standards within the designated area and for ensuring that profit targets are achieved and maximized whilst demonstrating strong people management skills and business acumen.

• Responsible for the restaurant sales, service strategy and results within own area of responsibility by owning and driving the operations of the restaurant sales to exceed business KPIs.
• Identify ways to enhance customer's experience to maintain a positive atmosphere and promote the restaurant's image.
• Responsible for adhering to all company procedures and compliance targets including Food safety and hygiene.
• Provide regular feedback to the chef and Operations team on quality issues to align with the restaurant's brand and vision.
• Conduct daily departmental front and back of house checks on cleanliness, set up and readiness for service to ensure smooth run of operations.
• Analyze sales performance weekly and monthly by generating relevant reports; review and take corrective action where necessary to maximize profitability.
• Actively monitor competitor activity and react accordingly by implementing marketing and commercial initiatives to impact positively on sales to make adjustments.
• Responsible for stock take control & process, optimizing stock integrity, minimizing wastage, monitoring Gross Margins to achieve budgeted targets.
• Work closely with Senior Chefs and Operations Manager on menu engineering, selling prices and creation of critical pathways in regards to menu implementations & development to meet customer demand. Perform other department duties related to his/her position as directed by the Head of the Department
  
  

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications - Internal

About you

The Successful Candidate Will Have The Following:

• Bachelor's Degree or Equivalent
• Minimum 4 years of job-related experience
  
  

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=238030