Tridy Consultancy & Training Services is looking for a proactive and student-focused Student Counsellor to promote our training programmes, guide prospective students, and convert enquiries into course registrations. The ideal candidate should have strong communication and sales skills, a customer-oriented approach, and the ability to build positive relationships with students and corporate clients.

• Handle student enquiries received through phone calls, WhatsApp, social media, email, and walk-in visits.
• Provide accurate information about available courses, schedules, fees, certifications, and enrolment requirements.
• Counsel students on suitable training programmes based on their career goals and learning needs.
• Follow up with prospective students regularly to convert enquiries into registrations and sales.
• Promote training programmes, upcoming batches, special offers, and new courses.
• Maintain accurate records of enquiries, follow-ups, registrations, payments, and student details.
• Coordinate with the Marketing Team to follow up on leads generated through digital campaigns and social media.
• Assist students with registration, payment procedures, class schedules, and training documentation.
• Coordinate with trainers and the Training Coordinator regarding class schedules, attendance, and student requirements.
• Maintain good relationships with existing students and encourage referrals and repeat enrolments.
• Support corporate training enquiries, prepare quotations, and coordinate with the sales team when required.
• Achieve monthly targets for student registrations, revenue, and enquiry conversion.
• Prepare daily and weekly reports on enquiries, follow-ups, registrations, and sales performance.

• Diploma or bachelor’s degree in Business Administration, Marketing, Sales, Education, or a related field.
• Minimum 2 years of experience in student counselling, educational sales, training-centre operations, customer service, or a similar role.
• Excellent communication and interpersonal skills in English.
• Strong sales, negotiation, and follow-up skills.
• Ability to handle multiple enquiries and convert leads into confirmed registrations.
• Good knowledge of MS Office, email, WhatsApp, and basic CRM or student-management systems.
• Strong organisational skills and attention to detail.
• Customer-focused, target-oriented, and able to work independently.

• Experience working with a training centre, educational institution, or professional certification provider.
• Knowledge of professional training programmes such as ISO, IOSH, NEBOSH, Highfield, OTHM, CPD, IELTS, First Aid/BLS, CNA, Caregiver, and Medical Coding courses.
• Experience handling social media leads and paid-advertising enquiries.
• Knowledge of the Qatar training and education market.