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Manage overall nightclub and bar operations in accordance with 5-star hotel standards.
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Supervise, motivate, and develop the team to ensure efficient operations and excellent service.
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Prepare staff schedules, allocate duties, monitor attendance, and ensure adequate staffing levels.
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Ensure guest satisfaction through VIP service, effective complaint handling, and personalized guest experiences.
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Maintain high standards of service quality, beverage presentation, grooming, cleanliness, and hygiene.
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Monitor sales, budgets, beverage costs, payroll, and operating expenses to maximize profitability.
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Control inventory, stock requisitions, storage, breakage, wastage, and beverage replenishment.
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Coordinate DJs, entertainment, VIP reservations, promotions, and special events to drive revenue.
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Ensure effective crowd management, guest safety, security procedures, and emergency preparedness.
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Conduct staff training on service standards, product knowledge, upselling, and responsible alcohol service.
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Coordinate with F&B, security, engineering, housekeeping, finance, purchasing, and banquet teams.
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Ensure compliance with hotel policies, licensing requirements, local laws, and responsible alcohol service regulations.
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Prepare daily operational reports, sales reports, inventory records, and staff performance evaluations.
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Inspect facilities, bar equipment, sound and lighting systems, and ensure timely maintenance and repairs.
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Drive continuous improvement, staff development, innovative promotions, operational efficiency, and consistent adherence to 5-star hotel standards.Company Description
Desired Candidate Profile
- Bachelor's degree or diploma in Hospitality Management, Hotel Management, or a related field preferred.
- Minimum 5 8 years of experience in nightclub, bar, lounge, or entertainment venue operations.
- At least 2 3 years in a managerial role.
- Experience managing large-capacity venues, preferably 500 1,000 guests or more.
- Strong leadership and team-management skills.
- Excellent knowledge of Food & Beverage operations, beverage cost control, inventory management, and revenue generation.
- Experience handling VIP guests, entertainment events, and high-volume operations.
- Good knowledge of crowd management, security procedures, emergency response, and guest safety.
- Strong communication, problem-solving, and decision-making skills.
- Proficiency in POS systems, Microsoft Office, and operational reporting.
- Excellent English communication skills; additional languages are an advantage.
- Ability to work night shifts, weekends, public holidays, and during major events.