Job description

About Nozomi DohaNozomi is an award-winning, contemporary Japanese lifestyle restaurant concept originating from London. Situated at Marsa Malaz Kempinski on The Pearl-Qatar, Nozomi Doha fuses high-end Japanese culinary artistry—including teppanyaki and sushi offerings—with a vibrant music program and sophisticated entertainment dining environment.

Role SummaryThe General Manager is responsible for leading all aspects of Nozomi Doha’s operations. This includes maintaining brand standards across culinary presentation and entertainment, driving revenue, optimizing operational profitability, managing high-profile guest relations, and cultivating a high-performing team in a luxury hospitality setting.
The Candidate must have a European Nationality


1. Operations & Brand Excellence

• Oversee day-to-day front-of-house (FOH) and back-of-house (BOH) operations to guarantee a seamless, high-energy guest experience.
  
• Ensure the distinct Nozomi lifestyle concept—combining elevated Japanese dining, curated music, and dynamic atmosphere—is delivered consistently.
  
• Enforce strict quality control standards across food preparation, beverage programs, teppanyaki counters, and service delivery.
  

• Drive venue profitability by managing P&L statements, operational budgets, revenue forecasting, and cost controls (Labor & COGS).
  
• Identify commercial opportunities, guest spending patterns, and local market trends in Doha to maximize seat turnover and average spend per guest.
  
• Collaborate with corporate leadership and marketing teams to execute brand campaigns, private dining promotions, and event bookings.
  

• Lead, mentor, and motivate a diverse international team of department heads, floor managers, culinary personnel, and service staff.
  
• Direct recruitment, onboarding, performance reviews, and ongoing hospitality training programs tailored to ultra-luxury standards.
  
• Foster an inclusive, high-accountability workplace culture aligned with international hospitality practices.
  

• Act as the primary ambassador for Nozomi Doha, building relationships with regulars, VIP guests, local dignitaries, and international travelers.
  
• Monitor guest feedback across all touchpoints, resolving operational bottlenecks or service issues promptly.
  
• Ensure strict adherence to local Qatari labor laws, food safety standards (HACCP), and licensing regulations.