Monitors payment channels (bank, gateways). Resolves payment failures and delays. Coordinates with banks and IT for issue resolution.

The Payment Processing Officer is responsible for monitoring daily payment flows across various channels and ensuring the accurate and timely execution of transactions. This role requires close coordination with banks and technical teams to resolve issues efficiently.

Key Responsibilities:

• Monitor real-time payment transactions across banking platforms and payment gateways.
• Identify, log, and resolve failed or delayed transactions.
• Collaborate with IT and bank representatives to resolve integration or channelrelated issues.
• Maintain accurate payment logs and documentation.

Desired Candidate Profile

Qualifications Required:

• Bachelors degree in finance, Accounting, Business Administration, Information Systems, or a related field.
• Basic understanding of banking systems , payment gateways , and financial operations .
• Knowledge of payment regulations and compliance standards is a plus.

Experience Required:

• 4+ years of experience in payment processing , banking operations, or financial transaction monitoring.
• Hands-on experience with:
• Banking platforms and/or payment gateway tools
• Internal Identifying and resolving failed/delayed transactions
• Coordination with IT teams and external banking partners
• Experience in maintaining operational logs , reports, and documentation.