Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Job Description:-

The Outlet Manager plays an integral role on the Restaurant outlets team by overseeing and leading the day to day running of a specific outlet. This position also works closely with the Culinary team and F&B team members to provide a seamless experience for our guests.

We are looking for a charismatic individual who has a love for engaging our discerning guests to identify their dining preferences as it pertains to culinary, wine, ambience etc., must have an extensive knowledge of wines, spirits, and trending international cuisines. Previous experience managing a restaurant outlet within a luxury hotel environment is ideal. Individuals must display creativity and flair and the ability to provide guidance to others, and be able to evidence good business acumen, excellent communication skills and a strong work ethic. Applicants are required to have 3-5 years of restaurant management experience within a high-end hotel restaurant. Or a proven track record in an upscale free-standing restaurant. Leadership experience is required.

• Charismatic & inspiring leadership and communication skills with an advance ability to convince, persuade & influence

  
  
  

• Nurturing, monitoring leader who can drive positive outcomes and command respect

  
  
  

• A well established character with strong presence and gravitas to lead a large team in a challenging market environment

  
  
  

• Fully responsible for all aspects of the Restaurant including (but not limited to) service, quality and financials.

  
  
  

• Maintain a high level of luxury attention to detail for food quality and presentation, to ensure exceptional guest experiences driven by imagination and local knowledge.

  
  
  

• To lead and train a multi-cultural team, by showing inspirational leadership and creating self-motivation.

  
  
  

• Coordinate the selection, training, development, and evaluation of employees and managers in the Restaurant through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.

  
  
  

• Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the restaurant.

  
  
  

• The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships.

  
  
  

• Ensure the Food Safety and Hygiene Management System is maintained in order to support a safe, clean and friendly workplace environment at all times for colleagues and guests.

  
  
  

• Keep up to date with competitive restaurants by monitoring and analyzing menus, product and service and keep up to date with international and regional trends to maintain a competitive advantage.

  
  
  

• Create a high performance feedback culture at all levels within the restaurant that allows the team to contribute to the success of the business and be rewarded and recognized for their individual contribution.

  
  
  

• Demonstrate an extensive knowledge of products, operating procedures and service specifications.

  
  
  

• Fully competent in techniques and knowledge described in the outlet/departmental manual.

  
  
  

• Handle guest complaints within the required timeframe and inform the outlet/department (s) concerned on the result.

  
  
  

• Implement flexible schedules in order to accommodate the business needs, and accurate confirmation of timesheets.

  
  
  

• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.

  
  
  

• Outcome focused on guest experience and has a track record of delivering at a superior level.

  
  
  

• Experience in challenging market environment with creative and alternative business and revenue producing strategies

  
  
  

• Continuous engagement and follow up of product / service​.,problem-solving

  
  
  

Preferred Qualifications and Skills

• Excellent English language skills both written and verbal.

  
  
  

• College degree, preferably in Hospitality Management

  
  
  

• 3 to 5 years of experience in a similar position

  
  
  

• Strong Leadership Skills

  
  
  

• Excellent interpersonal and problem solving skills

  
  
  

Our Offering:-

• Four Seasons believes in offering the best to the best; check out some of our amazing benefits!

  
  
  

• Opportunities to build a successful career with global potential

  
  
  

• Uniquestrong culture - diversity of50different nationalities

  
  
  

• Living accommodation in a high quality, well-resourced apartment

  
  
  

• Excellent Training and Development opportunities

  
  
  

• Employee Recognition Programs​

  
  
  

• Complimentary nights at FS Hotels Worldwide 

  
  
  

• Paid annual home leave tickets

  
  
  

• Complimentary meals in employee restaurants

  
  
  

• Free transportation to work

  
  
  

• Medical coverage

  
  
  

 Work Authorization:-

The Hotel will apply for work authorization for a successful candidate.