Job Description

Roles & Responsibilities

The candidate must be able to: Answer telephone within 3 rings, using correct salutations and telephone etiquette. Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. Communicate reservation /cancellation changes to management as they arise throughout the shift. Monitor the preparation of own assignments, ensuring compliance to departmental standards. Ensure that all menu s, check folders are cleaned and in sufficient quantity. Ensure that the hostess stand is cleaned and organized. Review Reservation book, pre-assign designated tables and follow up on all special requests. Greet the guests at the entrance of the restaurant. Seat Guest accordingly to floor plan / being fair to each waiter. Show guests their table which has been designated to them. Ensure that the guests are pleased with their table. Present the open menu to the guest. Maintain positive guest relations at all times. Be familiar with hotel services / activities to respond to guest inquiries accurately.

Desired Candidate Profile

Qualifications

• Excellent communication and organizational skills
• Being fluent in English and any additional language is an advantage.
• Minimum 1 to 2 years of experience in Food & Beverage/Restaurant operation preferably in a similar quality hotel
• A friendly, outgoing behavior, able to involve and support operation
• Proactive, resourceful, and able to work independently.

Additional Information

• Possess the ability to communicate in Arabic and Russian Languages.