Full Time
Indo Arab -
Qatar , Doha
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Company
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Job Details

Employment Full Time
Gender Any
Education Bachelor of Hotel Management(Hotel Management)
Category Other
Industry Staffing and Recruiting

Job Description

Roles & Responsibilities

  • Lead and mentor a team of concierges, ensuring exceptional service delivery and fostering a positive work environment.
  • Oversee daily operations of the concierge desk, including managing guest requests, reservations, and special arrangements with precision.
  • Develop and implement innovative service strategies to anticipate guest needs and exceed expectations, enhancing the overall guest experience.
  • Act as the primary point of contact for escalated guest issues, resolving them efficiently and professionally to maintain high satisfaction levels.

Desired Candidate Profile

  • •Diploma or higher

    •5+ years’ experience in Gulf countries

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Qatar, Doha
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