Job Description

Roles & Responsibilities

Lead and manage the Security Department and daily operations. Review security logbooks daily and escalate critical matters to senior management. Conduct investigations on guest incidents, accidents, and employee-related cases and submit reports within 48 hours. Control and monitor all property access including contractors, suppliers, visitors, and gate pass systems. Supervise CCTV operations and all security posts across the hotel. Ensure strict compliance with hotel safety and security procedures. Maintain confidential security records and departmental reports. Prepare monthly reports and operational updates for management. Ensure full emergency preparedness including fire safety, evacuation, and crisis response. Conduct regular fire drills and safety training programs for staff. Train security team members on emergency procedures, firefighting, life-saving techniques, and incident handling. Update and maintain emergency manuals and safety procedures in coordination with management. Attend management meetings in the absence of senior security leadership when required. Ensure smooth coordination with all hotel departments on safety matters.

Desired Candidate Profile

• Proven experience as a Security Manager / Safety & Security Head in a hotel or hospitality environment.
• Strong knowledge of fire safety, emergency response, and security operations.
• Excellent leadership, investigation, and reporting skills.
• Ability to train and manage a diverse team.
• Strong communication and crisis management abilities.
• High level of integrity, professionalism, and confidentiality.
• Relevant security/safety certifications will be an advantage.