Job Description

Roles & Responsibilities

GTM & Operating Model Execution

• Support the COO in operationalising MBK Globals GTM and operating models.
• Ensure defined execution steps, workflows, and control points are properly supported.
• Track execution across the full lifecycle (partner onboarding engagement delivery scaling).
• Identify execution gaps, delays, or misalignments and escalate early with recommendations.

Cross-Functional & JV Coordination

• Coordinate across internal functions (Operations, Finance, IT, Commercial, Shared Services).
• Support alignment between MBK Global and JV execution teams.
• Ensure smooth operational hand-offs across functions and geographies (Qatar Pakistan).

Performance Tracking, KPIs & Reporting

• Maintain operational trackers, execution logs, and KPI dashboards.
• Prepare structured weekly and monthly reports for the COO covering:
  1. execution status,
  2. risks and bottlenecks,
  3. corrective actions and priorities.
• Enable fact-based operational decision-making.

Process Discipline & Continuous Improvement

• Help document, maintain, and refine standard operating procedures (SOPs).
• Support ISO-aligned quality and process management practices (where applicable).
• Identify opportunities to simplify, standardise, or improve execution workflows.
• Support rollout of improved processes as MBK Global scales.

Operational Readiness & Scale Enablement

• Support onboarding of new joint ventures, partners, or initiatives into the operating model.
• Help ensure operational readiness before execution commitments are made.
• Maintain organised, audit-ready operational documentation.

Desired Candidate Profile

Qualifications & Experience

• Bachelor's degree in Business Administration, Finance, Accounting, Operations Management, Industrial Engineering, or a related field.
• At least 5 7 years of relevant experience in operations, execution, PMO, or delivery-focused roles.
• Experience in multinational enterprises or complex operating models involving multiple functions, geographies, or joint ventures.
• Familiarity with energy, industrial, technology, or professional services sectors is a plus.
• Prior experience in operations analysis or project management is advantageous.

Professional Skills & Capabilities

• Strong analytical skills and ability to interpret data to identify trends and insights.
• Excellent communication skills to summarize complex information and collaborate across teams.
• Proficiency in Microsoft 365 applications, spreadsheets, and data analysis tools.
• Experience in customer service with strong problem-solving capabilities.
• Ability to work independently and within cross-functional teams.
• Experience implementing and operating structured process, quality, or performance frameworks.
• Knowledge of company registrations, incorporations, and procurement processes is an added advantage.

Preferred Certifications

• ISO 9001 (Quality Management Systems) or practical quality management experience.
• Lean, Six Sigma, Continuous Improvement, or Operational Excellence (Green Belt / Black Belt).

Personal Attributes & Execution Mindset

• Highly disciplined, reliable, and detail-oriented.
• Calm under pressure and able to manage multiple interdependent workstreams.
• Takes pride in follow-through, consistency, and measurable results.
• Comfortable working closely with senior leadership.
• Committed to operational excellence as a personal standard.