Job Description

Roles & Responsibilities

What You ll Be Doing

• Own the product vision, strategy, and roadmap for the operational Digital Twin, ensuring alignment with client objectives and wider organisational strategy.

• Lead business process analysis across planning, operations, and maintenance functions to define how the operational twin supports and optimises end to end workflows.

• Translate business needs into clear, prioritised product backlogs and requirements covering both software and GIS components, ensuring a unified data and solution architecture.

• Manage the full product lifecycle across discovery, design, PoC, implementation, and post implementation phases, continuously refining the product based on feedback and performance.

• Define and own functional and non functional requirements (usability, performance, scalability, security) for the operational twin and ensure these are embedded in solution and data architecture.

• Work closely with GIS, software development, data engineering, and integration teams to ensure coherent design and delivery of features, interfaces, and data flows.

• Oversee the integration of GIS platforms (e.g., Esri ArcGIS) with enterprise and operational systems to ensure a consistent, single source of truth.

• Prioritise and manage the product backlog, balancing user needs, technical constraints, and strategic objectives; lead release planning and feature scoping activities.

• Lead stakeholder engagement across multiple client entities, including product discovery workshops, journey mapping, requirements validation, and roadmap alignment.

• Define and track product success metrics and KPIs, using data and user feedback to guide enhancements and investment decisions.

• Oversee the setup and execution of PoCs to validate key use cases, user journeys, integrations, and operational performance.

• Guide the transition from PoC to a production grade operational twin, including readiness criteria, user acceptance, and phased rollout planning.

• Support post implementation operations with a product mindset, driving continuous improvement, enhancement planning, and user experience optimisation.

• Coordinate training, change management, and adoption activities to embed the operational twin into business processes and ensure sustained usage and value realisation.

• Prepare and present product updates, roadmaps, and value realisation reports to Parsons leadership and senior client stakeholders.

What Required Skills You ll Bring

• Degree in a technology, engineering, GIS, business information systems, or related discipline from an accredited institution.

• Strong experience as a Product Manager (or similar role) delivering large scale digital, platform, Digital Twin, or geospatial solutions in infrastructure, utilities, or urban environments.

• Demonstrated experience in business process analysis and redesign, particularly across asset management, operations, and maintenance domains.

• Deep familiarity with geospatial platforms (ideally Esri ArcGIS: ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro) and their role within integrated digital solutions.

• Experience managing products that integrate GIS with enterprise and operational systems such as EAMS, ERP, BIM, SCADA/IoT platforms, and data warehouses/lakes.

• Solid understanding of systems integration patterns and technologies, including APIs, web services, ESB/iPaaS, message queues, and event driven architectures.

• Working knowledge of data and information architecture, particularly geospatial, time series, and asset/linear network data, and how these support operational use cases.

• Experience shaping or using data models to support analytics, simulation, or decision support capabilities.

• Proven ability to lead multidisciplinary, multinational teams (consultants, architects, engineers, developers, GIS and data specialists) across multiple time zones.

• Strong stakeholder management skills, including facilitating product discovery workshops and engaging senior business, IT, and OT stakeholders.

• Demonstrated capability in product planning and delivery control (roadmaps, backlogs, release planning, risks, dependencies), ideally within Agile or hybrid delivery models.

• Experience with testing, user acceptance, and go live planning for complex, integrated platforms.

• Excellent communication, storytelling, and documentation skills, with the ability to translate technical and architectural topics into clear business value and outcomes.

• Fluency in spoken and written English

What Desired Skills You ll Bring

• Prior work with national infrastructure owners, transport authorities, utilities, or public works organisations.

• Fluency in Arabic is an advantage.

Desired Candidate Profile

Degree in a technology, engineering, GIS, business information systems, or related discipline from an accredited institution.