Job description
Description
About the Role
An exciting opportunity to join the Qatar Airways Group IT Customer & Digital Platforms team as an AEP Architect. This role is responsible for designing, governing, and delivering enterprise-scale Customer Data Platform (CDP) solutions using Adobe Experience Platform (AEP), ensuring alignment with business objectives, privacy regulations, and enterprise architecture standards. The role will lead end-to-end CDP architecture, covering data ingestion, schema design, identity resolution, governance, activation, and integration with downstream marketing and analytics platforms. You will work closely with business stakeholders, data engineering teams, marketing technology teams, and external vendors to deliver scalable, secure, and future‑ready customer data capabilities.
Your duties would include:
Own the end-to-end architecture of Adobe Experience Platform, including ingestion, transformation, storage, governance, and activation layers.
Design and govern XDM schemas, identity namespaces, profile enablement, and event taxonomy across web, mobile, CRM, loyalty, and offline sources.
Define and enforce data governance, consent, and privacy controls (labels, policies, usage constraints) in alignment with regulatory and corporate standards.
Lead integration design between AEP and upstream/downstream platforms (GCP data lake, CRM, marketing channels, BI, personalization tools).
Provide technical leadership and architectural direction for CDP-related initiatives, PoCs, and large-scale implementations.
Collaborate with data engineering teams on batch and streaming ingestion pipelines, APIs, and performance optimization.
Work with marketing and business teams to enable real-time customer profiles, segmentation, and orchestration use cases.
Evaluate and manage vendor-led implementations, ensuring adherence to architectural standards and delivery quality.
Ensure solutions are scalable, secure, resilient, and future-proof, aligned with Adobe best practices and enterprise architecture principles.
Prepare architecture documentation, standards, design reviews, and solution blueprints.
Provide technical leadership and advise key architectural decisions concerning the platform and the supporting technologies.
Support production operations, issue triage, optimization, and continuous improvement of the CDP platform.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
General Information
Ref #
231237
Location
Qatar-Doha
Job family
Corporate & Commercial