Job Description

Roles & Responsibilities

Network Systems Delivery

• Creates high level plans, rules, and designs for networks and technology systems needed to support the business.

• Makes plans for networks and communication systems, sets service level agreements, and organizes the Network infrastructure to meet these agreements.

• Oversees networking and infrastructure projects, identifies and reduces risks, ensures projects are completed on time and with good quality, and makes sure resources are used effectively.

• Negotiates agreements for network services, diagnoses issues, and takes action to improve service delivery.

• Develop and implement strategic plans for network infrastructure that align with the company’s goals and objectives.

• Provide visionary leadership to guide the evolution of the network infrastructure to meet future business needs.

• Oversee the execution of large-scale network infrastructure projects, ensuring alignment with strategic objectives and business requirements.

• Ensure projects are delivered on time, within budget, and to the highest quality standards.

• Establish project governance frameworks and ensure adherence to best practices.

• Drive continuous improvement and innovation within the network infrastructure domain.

• Evaluate emerging technologies and trends to enhance network capabilities and performance.

• Optimize existing infrastructure to improve efficiency, scalability, and reliability.

• Communicate project status, risks, and outcomes effectively to stakeholders at all levels.

• Lead, and develop a high-performing team of network engineers and project managers.

• Ensure the team is equipped with the necessary skills and resources to succeed.

• Identify, assess, and mitigate risks associated with network infrastructure projects and operations.

• Develop and maintain strategic relationships with key vendors and partners.

• Negotiate contracts and service level agreements (SLAs) to ensure optimal service delivery and value.

• Monitor vendor performance and address any issues proactively.

• Disaster recovery plans for testing of recovery procedures and ensures that the network and infrastructure meet all agreed performance targets and service levels.

• Keeps track of the ICT market to learn about new technologies like cloud computing, SaaS, and data analytics. Evaluates their usefulness and potential value for the Organization.

• Supervises professional, technical and support staff engaged in performing duties related to specialization.

Communication/Documentation Skill

• Ability to clearly explain technical concepts to both technical and non-technical stakeholders.

• Proficiency in creating accurate and accessible documentation for projects and procedures.

• Skill in negotiating with vendors and resolving conflicts to ensure project success.

• Communicate project status, issues, and recommendations to senior management and stakeholders clearly and concisely.

• Essential skills for drafting comprehensive and effective RFPs, RFQs, and similar documents to facilitate successful vendor selection and project execution.

Problem Solving Skills

• Capable of leading and providing guidance to the team to resolve complex network infrastructure problems.

• Capable to resolve issues escalated internally.

Qualification-

15 years or more, with at least 7 years in a leadership or managerial role. Significant experience in network infrastructure management.

• Bachelor’s or Master degree in computer science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.

• PMP (Project Management Professional) certification or equivalent is plus.

• Experience with Routing and switching, including protocols like TCP/IP, OSPF, and BGP.

• Skill in using monitoring tools to oversee network performance and optimize efficiency.

• Ability to diagnose and resolve network issues promptly.

• Knowledge of capacity planning methodologies to ensure network scalability and performance.

• Understanding of disaster recovery planning and implementation, ensuring network resilience.

• Experience in managing relationships with network hardware/software vendors and service providers.

• Familiarity with cloud computing concepts and integration of cloud services into network infrastructure.

• Knowledge in Virtualization technologies like ACI, NSX, SD-WAN, SD-ACESS etc.

• Knowledge in VPN Technologies like IPSec, DMVPN, GRE, GETVPN etc.

• Proficiency in wireless networking, including 802.11 Standards, Wireless Controllers, RF Management, SSID Configuration, Wireless Security, Tunneling and Encryption.

• Proficiency in LDP, L3VPN, L2VPN, VPLS, AToM, CsC, Inter-AS, MPLS-TE, and FRR.

• Expertise in Border Gateway Protocol (BGP) and Multi-Protocol BGP (MP-BGP) for routing and managing network traffic."

Desired Candidate Profile

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