Job Description

Roles & Responsibilities

Job Responsibilities

• Plan, manage, and govern the eHealth technology scope, resources, and reporting across all program areas, ensuring consistency, reliability, and scalability of all deliverables.
• Act as the single point of contact for the eHealth program on technology deliverables across all workstreams.
• Lead and manage a team of technical specialists and system analysts responsible for supporting Health Information Exchange (HIE) Hub solutions and infrastructure implementation and ongoing maintenance.
• Provide direction, develop, and mentor information technology staff within the eHealth department.
• Develop, maintain, and manage the overall technology resource plan to ensure timely assignment of resources across all program projects.
• Proactively develop, support, and strategically manage a highly complex eHealth ecosystem.
• Work hand-in-hand with vendor(s) on the implementation of a nation-wide platform aligned to the eHealth vision.
• Ensure all projects carry an appropriate level of requirement detail and obtain sign-off from eHealth managers and stakeholders.
• Manage and contribute to architectural review processes and liaise closely with solutions architects to maintain standards throughout program implementation.
• Implement and maintain all integration activities using the latest technology integration engines.
• Develop and maintain information security policies and supporting policies to ensure successful program implementation with appropriate stakeholder authorization and endorsement.
• Identify, facilitate, and drive resolution of all eHealth program technology-related issues and risks.
• Coordinate and facilitate program meetings and working sessions, including weekly progress reviews, design sessions, and requirements walkthroughs.
• Contribute to and manage SLAs to maintain confidentiality, integrity, and availability of services during and post go-live.
• Establish a periodic and ongoing reporting mechanism to keep management and stakeholders informed throughout the program lifecycle.

Desired Candidate Profile

Preferred candidate profile

• Bachelor's degree in Information Management, Computer Science, Computer Engineering, or a related discipline. Master's degree preferred.
• Minimum 15 years of IT experience, with at least 10 years at management level, applying the latest project management methodologies and technologies.
• In-depth working knowledge of healthcare information technology solutions and project management.
• Strong experience implementing national health information systems and solutions.
• Experience conducting system assessments and audits to identify improvement areas and recommend appropriate solutions.
• Proven experience working with vendors to coordinate implementation and integration of clinical systems and applications.
• Strong interpersonal and communication skills with the ability to work effectively across diverse stakeholder groups.
• Ability to adapt to a changing work environment and shifting schedules.