Job Description

Roles & Responsibilities

Key Responsibilities

- Lead installation, configuration, patching, and ongoing administration of enterprise applications.

- Own application capacity planning and performance management.

- Drive application disaster recovery readiness runbook quality, drill execution, RTO/RPO compliance.

- Govern application change management review and approve high-risk changes.

- Manage application licensing, entitlements, and renewal cycles.

- Lead application security hardening and patch management cadence.

- Coordinate with infrastructure, database, and security teams on platform operations.

- Mentor application support staff on administration best practices.

- Author and maintain administration runbooks, SOPs, and disaster recovery plans.

- Govern integration with monitoring, backup, and ITSM platforms.

Desired Candidate Profile

Required Qualifications

- Bachelor's degree in Computer Science or Information Technology.

- 10+ years' experience in application administration on enterprise platforms.

- Deep expertise in administration of at least two of: Oracle EBS/Fusion, SAP, Microsoft Dynamics 365, OpenText, IBM FileNet, ServiceNow.

- Strong SQL skills and database administration awareness (Oracle, SQL Server).

- Hands-on application middleware administration WebLogic, Tomcat, IIS.

- ITIL v4 Foundation; ITIL Specialist preferred.

- Native or fluent Arabic AND professional English preferred (not mandatory).

Preferred / Nice to Have

- Vendor administrator certifications (Oracle Certified, SAP Administrator, Microsoft Certified, OpenText Administrator).

- Linux / Windows Server administration depth.

- Cloud platform exposure (AWS, Azure) for hybrid application hosting.

- Experience in Qatar or GCC government IT environments.