🚀 Welcome to Your Next Adventure! Catalogue Coordinator is responsible for managing the end-to-end categorization framework and ensuring a seamless product discovery experience across the platform. The role also oversees moderation quality, ensuring both AI-driven and human moderation processes meet the highest standards of accuracy, consistency, and efficiency.
🛠 What You’ll Get Your Hands On:Category & Catalog Ownership Own and maintain an optimized and scalable category tree across the app. Define product groups, subcategories, and tagging structures to improve discoverability and overall customer experience. Ensure all products are accurately tagged to the appropriate categories. Resolve complex or unclear categorization cases through manual research and collaboration with internal stakeholders. Analyze catalogue and product performance to identify high-potential and underperforming categories and items. Provide continuous feedback and actionable insights to improve catalogue structure and user experience. Recommend visibility strategies for trending, seasonal, and high-demand products or categories.
AI Moderation & Quality Oversight Own end-to-end quality governance across moderation outputs, ensuring high accuracy and consistency at scale Evaluate automated and manual moderation performance, identify gaps, and drive alignment in decision-making standards Identify systemic quality issues, quantify impact, and lead initiatives to improve moderation effectiveness Validate quality frameworks for new features or process changes before rollout Partner with Product and Content team to resolve quality gaps and influence improvements Lead training and coaching initiatives to uplift team capability and reduce recurring human errors Reporting & Insights Generate regular reports on:Category structure health AI moderation performance Gaps in content quality Gaps in Human Moderation Share insights and impact with relevant stakeholders

🧙‍♂️ The Magic You Bring Bachelor’s degree in Business, Marketing, Data Analytics, Information Management, or a related field.2–4 years of experience in catalog management, content operations, e-commerce, or product data management. Experience working with AI moderation tools, content quality frameworks, or platform governance is a strong plus. Strong analytical skills with the ability to interpret data and translate insights into actions. Excellent attention to detail and a structured approach to problem-solving. Ability to manage multiple priorities and work with cross-functional teams. Strong communication skills, with the ability to collaborate and align with stakeholders. Proficiency in Excel/Sheets; experience with BI tools (Tableau, Power BI, Looker, etc.) is an advantage.

Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
The Quest We’re OnTo radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers
👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”👨‍💼 It's All About People: “Be a team player; together we are stronger.”
Perks & Worklife Magic At Snoonu
🌐 Global Vibes – Collaborate with a worldwide crew.🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.
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